|• Mobile customers across India can now retain their mobile number while moving between States|
|• Porting requests within Airtel network to be processed in 24 hours*|
|• Airtel customers to enjoy free incoming on roaming while their request is processed|
|• Customers on Airtel can transfer their prepaid balance & carry forward postpaid unbilled/billed amount|
New Delhi, July 01, 2015: Bharti Airtel (“Airtel”), a leading global telecommunications service provider with operations in 20 countries across South Asia and Africa, today announced that the company is fully ready to launch National Mobile Number Portability.
Extending its spirit of Customer First, the company also introduced many firsts including faster processing of porting requests, free incoming on roaming, balance transfers and carry forward options. With this, mobile customers spread across the country can now easily shift between States without having to change their mobile number. Customers on Airtel, the largest telecommunications network in India can enjoy special offers like requests for porting within Airtel’s network being processed within 24 hours and free incoming on roaming once they raise a number portability request until it is processed. Airtel customers can also avail the option of transferring their balance in prepaid or carrying forward their unbilled/billed amount in the case of postpaid while porting their number to the new city.
Ajai Puri, Director – Market Operations said, “Today, not only has mobile phone become an essential part of our lives, the mobile number has equally become an indispensable identification for each one of us. With our complete readiness to launch National Mobile Number Portability, we aim to empower customers enabling them to retain this identity as they move across anywhere in the country. To facilitate a seamless transition we will also allow our customers to enjoy free incoming on roaming while their number portability request is being processed.”
The process for National mobile number portability is the same as intra-city mobile number portability wherein customers have to just walk-in to an Airtel outlet closest to their new place of residence and follow the Mobile Number Porting (MNP) process as advised. Customers can also call us on 1800-103-111 or log on to www.airtel.in for more details.
* This will not be applicable for customers shifting to J&K, Assam and North East owing to security reasons
|About Bharti Airtel Limited:|
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top three mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 326 million customers across its operations at the end of April 2015. To know more please visit, www.airtel.com