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    Launches its 10th company-owned-company-operated retail store in Surat, Gujarat
    Furthers commitment to delivering the best customer experience with these one-stop-shop outlets that address all service needs

    Surat, July 22, 2015: . Bharti Airtel Limited (“Bharti Airtel”), the 3rd largest mobile service provider globally with operations in 20 countries across Asia and Africa, today, announced the roll-out of its 10th Company-Owned-Company-Operated (COCO) retail store in Gujarat with a new store in Adajan area, in Surat. This is the 3rd Airtel store in Surat besides Ring Road and Ghodh Dodh


    These all new Airtel stores are in line with the company’s long term drive towards delivering the best service experience for customers and will offer end-to-end service support for their Airtel mobile, dongle and broadband connections.


    Commenting on the launch of its new Airtel Store Murthy Chaganti, CEO –Gujarat, Bharti Airtel Limited said, “With close to 240 million customers across India, we at Airtel are constantly thinking of new ways of delivering the best service experience for customers. Aside our commitment to providing customers with the best and latest technology – customer relationships are at the very core of the Airtel experience. The all new Company-Owned-Company-Operated Airtel stores leverage the best of retail practices and technology to offer a superior service experience to customers walking into our outlets.” In  Gujarat, including the new store in Surat, 10 Airtel stores have opened across key locations, in Ahmedabad, Surat, Baroda and Rajkot.


    All new Airtel stores:
    What can customers look forward to?

    • New and well trained staff
    • Quick attention to service requests and complaints redressal
    • Superfast activation that allows customers to ‘Walk out working
    • Choose from vast collection of mobile devices at competitive prices
    • Take help of data-savvy staff to pick a mobile device of choice
    • Easy transfer of all phone content / contacts / data to new device


    As a one-stop-shop for all customers’ needs, Airtel stores also offer an exhaustive collection of devices including phones and tablets to help customers choose from the latest in mobile technology. “Devices are today an inherent part of the customer lifecycle. Given the plethora of options available in the marketplace, customers in need of guidance on which device to buy can leverage the know-how of our data experts who are trained to stay tuned on the ever changing data and devices ecosystem”, added Murthy. Additionally, new customers can walk into their nearest Airtel stores to get activated instantly and enjoy a seamless onboarding experience.


    The new stores have a universal look & feel across all outlets in the country. All Airtel stores are conveniently located at key recreational hubs across the country providing easy access to customers.


    The address of this new store at Surat is – Shop No 5, Ground Floor, Oculus L P Savani Road, Adajan, Surat 395009

    About Bharti Airtel Limited:

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 328 million customers across its operations at the end of May 2015. To know more please visit, www.airtel.com