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key features:

  • Inbound and outbound services
  • Inbound services in more than 100 countries
  • Intelligent routing
  • High voice quality
  • End-to-end redundancy
  • Easy, effective installation and implementation
  • World-class network management
Over half of your customers prefer to contact you via phone. It is therefore imperative to have a service that is simple for both you and your customer to use. Toll free services allow you to have easy to recall numbers, along with intelligent routing for back end operations.


What we offer?

  • Smart routing and optimal call handling
  • Regionalised call handling
  • Ease of use
  • Leading businesses use airtel’s Toll Free voice services for optimal handing of customer queries during busy seasons and intensive marketing campaigns. Our Toll Free services are supported by smart routing flexibility - according to day / time, call origin and destination, call centre load, and diversion of surplus calls to alternative circuits.

To know more about how you can benefit from our solution, download:

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