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Our Presence

Africa

  • Kenya
  • Ghana
  • Sierra Leone
  • Tanzania
  • Zambia
  • Uganda
  • Malawi
  • DRC
  • Niger
  • Burkina Faso
  • Gabon
  • Chand
  • Congo B
  • Madagascar
  • Seychelles
  • Nigeria
  • Africa HQ
  • Rwanda

Asia

  • India
  • Bangladesh
  • Sri Lanka

Our Journey

AIR Culture

We live by a set of pre-defined values – that give a perspective to our people and set expectations of behavior. These common expectations grow over a period of time and form the DNA of the company or popularly called organisational culture.These values not just act as our strength but also define the sustainability of any of our endeavor. Our three values are imbibed in what we do and how we do it. These are -Alive, Inclusive and Respectful, widely known as the AIR values in Airtel's parlance.

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    Alive

    Our employees are alive to the needs of their customers. Driven by passion, and a can-do attitude, the Airtel family maintains that if it can't be done, we'll find a way.

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    Inclusive

    We are diversity champions who recognize the breadth and depth of the communities we serve. Our employees work with them, anticipating, adapting & delivering solutions that enrich their lives. We do this by keeping an open mind & embracing change.

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    Respectful

    We live the same lives as our customers, sharing the same joys and the same pains. We never forget we owe our existence to their customers. Humility and honesty are embedded in the Airtel staff to achieve mutual respect.

Business Lines

  • Airtel Business

    Airtel Business is India's leading Information and Communication Technology (ICT) services provider to large enterprises, government and carrier customers. Our wide portfolio of services includes voice, data, network integration, data center & managed services, digital media and enterprise mobile applications.

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  • Airtel Money

    Airtel M Commerce Services Limited (AMSL) is a fully owned subsidiary of Bharti Airtel Limited, incorporated in 2010 and is based in Gurgaon. AMSL is available across 300 key cities in India - airtel money, is a fast, simple and secure service that allows its users to load cash on their mobile devices and spend it to pay utility bills and recharges, shop at 7,000+ merchant outlets & transact online. Apart from serving as an easy alternative to cash / card payment options, airtel money has become the first mobile based service to offer customers the convenience of instant money transfer from an airtel money wallet to another airtel money wallet and bank accounts. With this, customers can use airtel money to make payments and transfer money across the country.The Reserve Bank has granted an 'in-principle' approval to Bharti Airtel for the payment bank recently and with this license, AMSL is poised to usher in a new era in banking and money management.

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  • DTH

    Airtel Digital TV is one of the newest entrants in the Direct to Home Space. It came into existence on October 09, 2008 and has rapidly grown to existence in the whole country. Although, one of the newest entrants, Airtel Digital TV has steadily grown into the 2nd largest DTH provider in terms of active customers & Gross Revenue. Airtel Digital TV has always been the pioneer in technology for providing you High Definition Dolby Digital-enabled entertainment. Airtel Digital TV as a business has 700 employees spread across the country. The roles available in Airtel Digital TV span across Sales, Customer Services, Mobility, Supply Chain, IT, Legal, Finance & Network. Come be a part of the fastest growing business of the Bharti Group.

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  • Global Business

    Airtel Global Business is India's leading and most trusted provider of ICT services with a diverse portfolio of services to enterprises, governments, carriers, small & medium business. Along with voice, data and video, services also include network integration, data centers, managed services, enterprise mobility applications and digital media. Catering to over 1000 customers, Airtel Business provides 'One solution, bill, support, face' experience to all its customers. Airtel's global network runs across 225,000 kms, covering 50 countries, 5 continents, having interest in over 25 cables and owning over 53 PoPs.

    With customer centric mindset, flexible approach and 'bold' in our DNA, we have dared to move away from the monotony and are redefining the wholesale business paradigms.

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  • Mobility

    Market Operations group leads the 'go-to-market' strategy for our products and services and focuses on taking the same to customers with speed and efficiency. The Market Operations group complements the Consumer Business vertical by building and sustaining a robust 'go-to-market' ecosystem and by leveraging on our vast distribution, reach and presence. The focus here is on profit and loss, specific to geographies.

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  • Retail

    From deciding the location of an airtel store to choosing the kind of staff the store should have to ensuring store profitability and, most importantly, an excellent customer experience for every customer who walks into an airtel store - these are the width of experiences our retail team has to offer.

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  • WYNK

    Also known as the incubation or innovation arm, this team works on products never developed by Airtel and in many cases by any other telco before. They understand the global trends and consumer needs in India to come up with innovative solutions. Blue sky-thinking, mobilizing the ecosystem and delivering never-heard-before solutions constitute the key characteristics of this team.

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Awards & Honours