Q. What is the news of 4G in Gujarat?

Yes! We at Airtel are delighted to launch our 4G services in Gujarat during the auspicious festival of Navratri. We are starting with Ahmedabad straightaway, and will be expanding to other towns in Gujarat soon. Customers in Ahmedabad can now look forward to a superlative smartphone experience with Airtel 4G. We invite our valuable customers to upgrade to Airtel 4G at no additional cost, and be a part of India’s widest 4G network.

Q. How do existing Airtel customers migrate to 4G?

It is simple and easy! Existing customers have to upgrade their SIMs to 4G universal SIM available free of cost at every retail point. Customer can be 4G ready in just 10 mins and avail 4G speed with their 4G handset.

Q. What are the pricing plans?

We have fascinating plans for pre-paid, post-paid and devices, offering great experience at fantastic value!

Customers can now enjoy 10 GB 4G data for just Rs 249 with any new 4G handset they purchase. With Rs 249 recharge, 1 GB data will be instantly credited to the customer’s account and the additional 9 GB data can be claimed by customers by sending the SMS - 4G Offer - to 52141.

Customers can also choose from a range of Postpaid and Prepaid packs to enjoy Airtel 4G. For Postpaid customers, we have Infinity plans starting from Rs. 1199 which offers 4G data with unlimited voice calls for STD, local and on roaming. Airtel’s ‘myPlan’ also offers Post-paid customers the convenience of designing their own plans!

For Prepaid customers, we have launched a special 4G pack for Rs.1495, offering free 4G data for 90 days. Another innovative 4G prepaid pack priced at Rs.1499 offers 6 GB of 4G data upfront, and allows customers to get 1GB at Rs. 51/- for the next 12 months!

Q. What is the experience Airtel customers can look forward to?

Airtel 4G will enable customers to enjoy uninterrupted HD video streaming, superfast uploading and downloading of movies, music and images! Customers will be able to access 4G across a range of smart devices including mobile phones, 4G MiFi and dongles. A complimentary, instant upgrade to 4G SIM would allow existing 3G customers to continue to use 4G on their existing 3G plans.

Airtel 4G in Gujarat has been rolled out using spectrum band of 1800 MHz (FD LTE) which ensures higher spectrum efficiency and increased upload and download speeds, thereby translating into a superior customer experience.

We are here to delight our customers in Gujarat!

Q. What is the update on Airtel’s 4G roll-out across India?

With today’s launch, Airtel 4G is now available in 17 circles across India! The Gujarat launch is part of “Project Leap” – Airtel’s national network transformation initiative, which was launched in November 2015. With a national investment of Rs.60,000 crores over the next three years, Airtel’s “Project Leap” is a strategic initiative aimed at perceptibly improving network quality and delivering the best customer experience.

Q. How are the employees in Airtel Gujarat feeling?

Employees have been working hard for the past few months to make this dream come true for customers in Gujarat and they are very excited. The cross-functional teamwork demonstrated by employees spread across Network, IT, SCM, Customer Experience, Sales, Marketing, Finance, HR and Regulatory functions has been truly awesome. I feel so overwhelmed by the winning spirit that pervades across the organization. By winning, I mean everyone is excited about winning more customers, and winning them for life!

The opportunities to service our customers and provide never-seen-before experiences for them are many. We are determined to create those experiences for customers. And in the process, we are seeing enormous growth opportunity for Airtel. The spirit is best captured in what one employee told me: it is going to be the best times of our lives!