Any existing mobile customer of any operator in any circle can make a number porting request after 90 days from the date of activation of his mobile.
If the mobile number has already been ported once, the subscriber can make another porting request for the same number only after 90 days from the date of the previous porting.
When you as a customer of another mobile operator want to change your connection to airtel Prepaid/Postpaid while retaining existing mobile number then you need to give Port-In request to airtel.
To make a request, you have to first get the UPC (Unique Porting Code) by sending SMS of PORT <your Mobile Number> to 1900. Then visit an airtel Relationship Centre (Showroom) or an airtel outlet (Retail Shop) in your city to make a Number Port-In request by filling the requisite Customer Agreement Form and Port-in Form. After submitting the required documents and payment you will get the airtel MNP SIM card from the outlet.
Unique Porting Code (UPC) received by you while making the porting request is valid for a period of 15 days.
Yes, you have to pay a nominal porting fee of Rs.19 at the time of making the porting request. After submitting the required documents and payment you will get the airtel mnp SIM card from the outlet.
Your port-in request may be rejected by your existing operator because of any of the following reasons :
Number Portability process will be completed within 7 working days as per process mandated by DoT except 15 days for in case of Assam, North East and Jammu & Kashmir telecom service area.
Maximum time to complete the process of MNP is 7 days except 15 days for in case of Assam, North East and Jammu & Kashmir telecom service area . For 2-hours during this period , termed as 'no service period', your mobile service will not be active on any SIM. This 'no service period' will be between 12 midnight to 5am to ensure there is no inconvenience to you.
You will get an SMS from airtel on your existing operator's SIM informing you about port-in date and time after which you can use your existing number on new airtel SIM.
No, the porting charges are non refundable.
MNP would be available only within the same telecom Circle (licensed service area) i.e. you can switch mobile operators within your telecom Circle only.
Example a customer from Delhi telecom Circle can switch operators within Delhi telecom Circle and not outside Delhi telecom Circle.
Yes, you can move your CDMA mobile number (port-in) to airtel.