Sir/Ma’am, to create your own pack, please visit www.airtel.in/mypack (from desktop or type in your mobile browser) and select create pack or Dial *129*4# or 1294 from your airtel mobile.
Post dialing the number, please select “Create Pack” and follow the menu to create your pack.
Sir/Ma’am, You can enjoy Calling, SMS, 2G and 3G Internet benefits. You may opt for combo benefits of Calls and SMS or Call, Internet and SMS as per your usage.
Yes, Sir/Ma’am, you can avail more than one benefit in any category up to two benefits. This option is available for call types only.
Yes Sir/Ma’am, it is mandatory to select validity to proceed for benefit selection.
Sir/Ma’am, charging of your pack will be as per the rate for the selected validity.
Minutes – You will be given free minutes as per the offer selected for the opted validity. Charging of your pack will be done on per minute basis.
Seconds - You will be given free seconds as per the offer selected for the opted validity. Charging of your pack will be done on per second basis.
Sir/Ma’am, The pack price will be a sum total of the price of benefits selected. The total price of the product will be visible in the menu.
Yes, Sir/Ma’am, You can choose “save” in the activation menu to save the pack for future activation.
Sir/Ma’am, a total of 20 packs can be created which will be a combination of active and inactive packs.
Sir/Ma’am, Packs created (both active and inactive) can be viewed in the My Account option. Please select my packs from my account option.
Sir/Ma’am, The packs which are not activated or the validity has expired are inactive packs.
Sir/Ma’am, if you subscribe to a Full Talktime pack, you will get full talk time on next recharges through Retailer as per the details mentioned in the pack.
Sir/Ma’am, These packs are the best available packs as per your budget. You can select your budget first and subscribe to a pack according to your requirements.
Sir/Ma’am, The packs which are within validity are active packs.
Sir/Ma’am, Please recharge with the pack amount and your pack will be activated in one hour. Alternatively you can go select the pack from My Pack option and activate the pack.
Sir/Ma’am, These are the bestselling packs for your circle. You can activate the pack as per your requirements.
Sir/Ma’am, the benefits of your existing pack will be added to the benefits of your current myPack and you can use the left benefits till your old pack validity or myPack validity whichever is higher.
Sir/Ma’am, You can go to Edit Pack (Menu) and select the pack for which the benefits are to be changed.
Sir/Ma’am, You can change the benefits of your pack without changing the validity of your pack. However you cannot remove all the benefits of your pack.
Sir/Ma’am, in case you have made changes to an inactive pack, it can be activated immediately.
In case you have made changes to an active pack, you will have to re-activate the pack from myPack option.
In case you have made changes to a renewable pack, it will be applicable from next renewal date.
Sir/Ma’am, Pack will be renewed on the night of pack expiry day. You will get a confirmation message once renewal is successfully done.
Sir/Ma’am, You can select your preferred language on IVR. You can browse the packs in your regional language. Please select the required language from Language option in menu to view details as your preferred language.
Yes, Sir/Ma’am, for activating packs created by others, you can select search packs option from the menu. Alternatively if you remember the exact name you can send a message, MYPACK <packname> to 129 for getting the details and activating the packs.
Sir/Ma’am, The price of benefits can vary from region to region. The price shown to you is according to price applicable for your region.
Sir/Ma’am, You can check the balance and validity left of your benefits from Account Balance option in myPack. In addition to this you can also check the balance of recharges done through other modes.
Pay bill/recharge/load cash
Get a new connection
Music, Software, SMS alerts