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| Product Features |
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Start-Stop Service:
Start-Stop Service provides Airtel customers an Easy & Instant way to activate or de-activate any Value Added Service (VAS) of their choice. |
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 Browse all available subscription based Value Added Services in Airtel.
Get a summary of any subscription based Value Added Services in Airtel including all applicable charges.
Subscribe to any subscription based Value Added Services in Airtel.
Un-subscribe from subscription based Value Added Services in Airtel. |
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How to use the Start-Stop service?
Airtel customers can SMS 'Start' or 'Stop' to 121 (toll free). An SMS is sent acknowledging customer's request & advises them of the next step.
If the customer sends 'Start' to 121, then the service checks for all the subscription services not subscribed by the customer & presents those
services through an easy to understand & interactive menu. However if the customer sends 'Stop' to 121, then the service checks for all the
services subscribed by the customer & presents them to the customer for further action.
To subscribe to a service or un-subscribe from a service, the customer has to reply to the menu message with the number mentioned against
the service. Once the system receives a response from the customer, a confirmation is sought to avoid any confusion, post which a service is
Started or Stopped.
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