|
|
| |
 |
| |
|
| product features |
 |
|
Start-Stop Service:
Start-Stop Service provides airtel customers an Easy & Instant way to activate or de-activate any Value Added Service (VAS) of their choice. |
| |
| Customers can: |
 Browse all available subscription based Value Added Services in airtel.
Get a summary of any subscription based Value Added Services in airtel including all applicable charges.
Subscribe to any subscription based Value Added Services in airtel.
Un-subscribe from subscription based Value Added Services in airtel. |
| |
How to use the Start-Stop service?
airtel customers can SMS 'Start' or 'Stop' to 121 (toll free). An SMS is sent acknowledging customer's request & advises them of the next step.
If the customer sends 'Start' to 121, then the service checks for all the subscription services not subscribed by the customer & presents those
services through an easy to understand & interactive menu. However if the customer sends 'Stop' to 121, then the service checks for all the
services subscribed by the customer & presents them to the customer for further action.
To subscribe to a service or un-subscribe from a service, the customer has to reply to the menu message with the number mentioned against
the service. Once the system receives a response from the customer, a confirmation is sought to avoid any confusion, post which a service is
Started or Stopped.
|
|
|
