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| Major Tips for using the service : To Start a service, just SMS 'Start' to 121 (toll free) & to Stop a service, just SMS 'Stop' to 121 (toll free). Interactive menus with Numerical replies need to be sent. |
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| What is airtel Start Stop Service? airtel Start / Stop is a service that allows airtel customers to start / stop Value Added Service under one window of Interactive SMS session. |
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| What are the features available on airtel Start/Stop service? airtel Start/Stop service enables you to : |
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 View and manage all your Value Added Service service through an interactive SMS session. You can reply to the SMS with the number against the service which you wish to Start or Stop |
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| What all kind of services that can be managed using airtel Start/Stop service? You can Start or Stop any subscription based Value Added Service which will be presented through an easy to use menu.The popular services under Start & Stop option are: |
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| Hello Tunes Missed Call Alert On Demand Services Friends chat Cricket packs Astrology on Demand Phone Backup News / Devotional alerts / Jokes / Sports, Tips and lots more. |
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| Can I use airtel Start/Stop service from any airtel connection, be it pre-paid or post-paid? Yes you can use airtel Start/Stop service from your pre-paid as well as your post-paid connection . |
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| What are the charges? There is no cost to view the services under the Start & Stop menu, however to subscribe to any of the service under the Start menu, you'll be asked to confirm your choice after the applicable charges have been mentioned. To Stop a service there is no cost. |
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| Can I use any phone/ handset to manage my services
Yes you can use any mobile phone to stop / start a service. For GPRS enabled services - airtel live needs to be activated. |
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| How do I use the airtel Start/Stop application on my phone? To stop a service, send stop on 121. To start a service, send start on 121 Once you send the request, a confirmation message is sent back to you. After some time, interactive SMS is started on which the you can send reply with your choice. |
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| How do I get confirmed that the service has been activated / deactivated ?
You will receive a confirmation message confirming the activation / deactivation of the service. |
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| What is the maximum time gap to reply back ? Once you start the SMS session, the gap between your responses should not exceed 5 min. If you exceed this time limit, you'll have to initiate the session again by sending Start or Stop. |
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| Can I activate / deactivate multiple service ? You can Start or Stop only one service at a time. To activate / deactivate another service you will have to send start or stop to 121. |
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| Do the services get activated/ Deactivation instantaneously. Every service has its own activation & deactivation time. This is mentioned in the confirmatory SMS you will receive. |
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