Useful Tips while Roaming

• Make and receive calls on your mobile phone while traveling and stay in touch with your friends & family, wherever you are.

  For useful tips, Please refer below.

Basic checks – Before you go

• 	Before you leave, check that your roaming function has been activated, by simply calling our 24 hours customer service helpline.
  	It is advisable to take along a world traveller plug as some countries power sockets may be different from those used here.
  	Make sure your handset will work in the country you're travelling to. Please check the Handset compatibility with Network frequency (GSM MHz 850/900/1800/1900) before travelling outside India
  	To call back home, you may wish to store ‘ 91’ followed by your family and friends phone numbers in your phone book.
  	Do remember to switch off your mobile phone when you board the plane.
  	Register a local alternate number and your email id with us so that we can communicate with you or your representative for urgent matters.
  	You can alert your callers that you are overseas by activating a Hello Tune announcing that you are overseas. Before leaving dial 543211123 at Rs3/min or SMS <SET 071503> to 543211at Rs3/SMS. Rent@Rs30/month & Hello Tune Download Charge@Rs15/Hello Tune.

Choosing a network when abroad

• 	Your phone should automatically select the local network with the best network after you switch it on, it may take a little longer for the network name to appear.
  	If no network name appears, go to the ‘Settings’ menu on your phone; choose ‘Network Selection’, and then’ Manual’. Choose the network you want from the list.

Making calls when you're abroad

• Calling a number in the country you're visiting

  Dial the full number, including area code, as you would at home.

  Receiving calls when you're abroad

  The same as when you're in the India — except you're charged when you receive calls.

  Calling another country when you're abroad

  Dial '+ ' followed by the country code, then key in the phone number without '0'. For example, to call from Spain to London, dial +442071234567.

Sending text messages

• 	Works exactly the same as when you're in the India.
  	SMS is charged for 160 characters per outgoing SMS e.g., if an SMS is of 200 characters then it is charged as two SMS’s
  	Don't forget to dial the full international number, including the 91 prefix.

Getting help when you're abroad

• 	If you encounter any difficulties while on national roaming you can call airtel Customer Care at 121 form your mobile. Incase you encounter any difficulties while on international roaming you can call the local network operator or airtel Customer Care Numbers. Calls will be charged at the regular international rate.
  	Loss/Theft of SIM card or mobile phone while overseas should be reported to airtel immediately on airtel Customer Care Numbers . In case the theft is not reported immediately, all usage till the time of reporting will be payable by you.