Created the digital
superhighway of

future growth

We built India’s first commercial 4G network that made high speed mobile broadband a reality. Through our innovation prowess, we have continued to serve our customers in a better way by building the network infrastructure, improving applications and unlocking greater productivity.

From lab
to life

for enhanced customer
end-to-end solutions

We are spearheading India’s 5G roadmap, by leveraging our infrastructure and technical strengths. With its promise of hyperfast speed, ultra-low latency and capacity to carry innumerable connections simultaneously, 5G could help India unlock the digital dividend and build a truly connected society with broadband for all. We intend to create relevant use cases, in order to raise the customer experience on our network.

Well capitalised for

the journey to
the next

We continued to build on the foundations of a strong and leaner balance sheet. We now have untapped firepower in the form of the uncalled portion of the partly paid rights issue and the proposed Google investment in Bharti Airtel. With a deleveraged balance sheet and ability to generate strong free cash flows, we are well placed to capitalise on future growth opportunities and create value for all our stakeholders.

Curating digital
experiences to deliver
a riveting

customer
experience

We are obsessed with our customer, and it is this obsession that has led us to continuously raise the bar on innovation so that we can deliver exceptional experiences to them and ensure greater customer lifetime value. At the centre of each innovation is our commitment to foster new connections, experiences, and possibilities for a new generation of customers.

A bouquet of
digital services

firing on all cylinders

Driven by our customer obsession, we have made significant investments to create a differentiated portfolio of digital services. The digital flywheel of these services is helping us create a seamless experience for our customers and be more efficient. At the same time, it is enabling us to incubate new revenue streams which are growing exponentially and now turning meaningful in the overall scheme of things.

A future-
proofed

business looking
ahead confidently

On the back of strong investments and a sharp growth focus, we have achieved scale in each of our business segments with a total customer base of about 360 mn in India alone. With continuous investments, product innovation, convergence capabilities, digital tools and focus on customer experience, we have actually made these businesses future proofed to tap on massive upcoming opportunities.

Embedding
sustainability

at the core of our
digital journey

Climate change is one of the most critical risks facing humanity. It is incumbent on businesses to stand by governments and communities and address climate issues by considering their own carbon footprint, framing the right strategy to minimise it, and even advocate for policy change and engage customers and employees on the issue. At Airtel, we endeavour to create holistic and sustained value for our stakeholders while protecting our environment and the planet. We stay customer-obsessed and innovation-driven as we reimagine possibilities in the digital world led by a purpose beyond profits.