Terms and Conditions for One Airtel

The ‘One Airtel Plans’ (“Plans”) is an offer being provided by Bharti Airtel Limited and Bharti Telemedia Limited (“Airtel”) to their customers, in India.

The Plans are valid for Retail segment customers who have/ willing to have more than one of Broadband, DTH & Postpaid connections in the prescribed telecom circles, in India.

Customers opting for these plans can avail loyalty rental discounts on the telecom services’ spends as specified below on each of the Broadband & postpaid connections every month.

Discounts applicable as follows:

PLAN BB RENTAL DISCOUNT ON MONTHLY BB BILL PP RENTAL DISCOUNT ON MONTHLY PP BILL
1899 1399 500 897 321
1399 1399 466 698 232
899 698 149

Discounts applicable as follows:

PLAN MINIMUM BB CONNECTIONS MINIMUM PP CONNECTIONS MINIMUM DTH CONNECTIONS
1799 1 1 1
1399 1 1 0
849 0 1 1

Regular limit of a maximum of 9 Airtel Postpaid connections can be bundled under these “Plans”. Postpaid “data card & voice only” connections can also be bundled.

The rental of the individual connections in a One Airtel plan cannot be changed while being a part of the plan.

With the 1899 plan, customer will get Rs. 500 discount on the BB plan which has a rental of Rs.1399, and Rs. 321 discount on the postpaid plan which has the rental of Rs. 897.

With the 1399 plan, customer will get Rs. 466 discount on the BB plan which has a rental of Rs.1399, and Rs. 232 discount on the postpaid plan which has the rental of Rs. 698.

With the 899 plan, customer will get Rs. 149 discount on the PP plan which has a rental of Rs.698.

The plans can be activated through the designated touchpoints only, which may be digital & offline.

Customer must have the specified minimum number of connection active to activate the “plan”, and the subsequent loyalty discounts.

Customers can use their existing Broadband, Postpaid and DTH connections to migrate to the plans.

While activating the plans, with existing connections (BB or PP or DTH) or newly activated connections (BB or PP or DTH), the customer would have to take complete bill payment liability for all accounts. A single Ebill for all bundled connections will be sent to the Email ID used while activating the plans.

The bill cycle for all connections in the plan will get re-aligned to that of the Airtel Broadband where ever present, or to that the postpaid connection. Once the “plan” is activated there will be a single bill cycle for all accounts.

The bill payment for One Airtel plans can be made on postpaid or broadband connections. For DTH, any recharges done will be credited to only DTH and will not be adjusted as One Airtel plans’ bill payment. This will later be adjusted against DTH usage only.

In case of partial payments made to an “One Airtel plan”, the paid amount would get proportionately distributed across the bills of each added connection. While, similarly non-payment of bills, would lead to service barring for all bundled accounts.

Customer using “voice only landline & Centrex only services”, cannot move to this “Plan”.

These plans cannot be combined with any other offers and/or discounts provided by Airtel.

The benefits under this Plans are not transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

These Terms and Conditions shall constitute an agreement between Airtel and each subscriber. By subscribing to the Plans, subscriber accepts the same as binding upon him/her.

Airtel will be entitled to postpone, suspend, modify or cancel the plans or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.

AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE SUBSCRIBER AVAILING, NOT RECEIVING OR SUBSCRIBER’S USE OF THE OFFER.

AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE BROADBAND SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.

Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s network and the provisions of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.

The One Airtel plans, which were previously offered as Airtel Home offer, have been modified to the above rules as of 3rd January 2020, and customers can no longer avail the offer as per any older rules.