Support

If any type of fraud happens with Retailer/Customer then the issue should be reported to Fraud Reporting team

Retailer can approach respective CS Head/CGO or can directly
send an email to Fraud.reporting@airtelbank.com

Customer can report the issue via Airtel Thanks app by tapping on “Need more help” or can send an email to wecare@airtelbank.com Fraud.reporting@airtelbank.com

Details required to report an incident

Modus Operandi (Nature of Fraud)

Victim Details

Transaction Details

Date & Amount

FIR / Complaint Copy