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Mobile Security – Do’s and Don’ts

Mobile Security – Do’s and Don’ts

Mobile Security – Do’s and Don’ts

  • Password protect the mobile phone and never give your mobile phone to anyone.
  • Choose a strong password to keep your account and data safe.
  • Change your mobile PIN regularly at least once in every 60 days.
  • Report a lost or stolen phone immediately to the Airtel Payments Bank, mobile service providers (Airtel / Vodafone / Idea etc.) and law enforcement authorities.
  • Use anti-virus, anti-spyware and personal firewalls and keep them updating regularly.
  • Use licensed software. Software purchased from untrustworthy sources could have virus or trojans that could corrupt your files and reveal your confidential data.
  • Don’t store sensitive information such as credit card details, mobile banking password and user ID on your phone.
  • Be cautious while accepting offers such as caller tunes or dialer tunes or open/download emails or attachments from known or unknown sources.
  • Be cautious while using Bluetooth in public places as someone may access your confidential data/information.
  • Don’t click on links embedded in emails/social networking sites claiming to be from the bank or representing the bank.
  • Be careful about the websites you are browsing, if it does not look authentic, do not download anything from it.
  • Update your mobile with latest security patches for your operating system, browser and email client.

Password Security tips

Password Security tips

Password Security tips

  • When you receive your mPIN, change it immediately.
  • Never use the following for your mPIN: undefinedundefinedundefinedundefinedundefined
  • Never share your mPIN with anyone not even with bank employees.
  • Avoid using the same mPIN for several different accounts. Once hackers have guessed one password, they’ll often try to see if it works on other accounts.
  • Memorize your PIN. Don’t write down your password or PIN anywhere especially not on your card.
  • Change your mPIN at regular intervals at least once in 60 days.
  • If you suspect that someone knows your PIN/Password, change it immediately.
  • Don’t send your password or PIN to anyone via email or text message.
  • Don’t say your password or PIN aloud in public where other people can hear you.
  • Don’t store your browser/mobile remember your card/account password.

Secure Online Banking

Secure Online Banking

Secure Online Banking

  • Review your account statements frequently to check for any unauthorized transactions
  • Don’t transfer funds without due validation of the recipient, as funds once transferred cannot be reversed
  • Immediately inform the bank in case of changes in your mobile number to ensure that SMS notifications and OTP are not sent to someone else.
  • Never reveal or write down mPIN/password, never retain any email or paper communication from the bank with regard to the mPIN/password
  • Avoid accessing internet banking from shared computer networks such as cyber cafes or public Wifi network like hotel/airport etc.
  • Always verify the authenticity of the Bank's NetBanking webpage by checking its URL as https://airtel.in/netbanking and the PAD Lock symbol.
  • Disable “Auto Complete” and “Remember Password” feature on your browser.
  • Always logout when you exit NetBanking. Do not directly close the browser.
  • Read privacy policy of the website before entering personal information such as name and email ID. Be aware of how your information would be used by the website owner.

Secure Online Shopping tips

Secure Online Shopping tips

Secure Online Shopping tips

  • Always shop or make payments through trusted/reputed websites.
  • Do not click on links in emails. Always type the URL in the address bar of the browser.
  • Before entering your private details, always check the URL of the site for HTTPS.
  • If you are a frequent online shopper, signup for Verify by Visa and Master Card secure code program.
  • Check for PAD LOCK symbol / HTTPS on the webpage before starting to transact.
  • Do not enter your confidential account information such as Credit Card Numbers, Expiry Date, CVV values, etc. on any pop-up windows.
  • Use One Time Password (OTP) received on the mobile phone instead of static Visa and Master Card secure code password as OTP are more secure.
  • Never share OTP with any one, OTP is a temporary password which need to be kept secret same as mPIN.

Secure Phone Banking

Secure Phone Banking

Secure Phone Banking

  • While talking to the Phone Banking officer, never disclose the following undefinedundefinedundefinedundefined
  • Ensure that no one see you entering you PIN (personal identification number).
  • Avoid giving verification details to the Phone Banking officer while in public places.
  • The Phone Banking channel is meant to be used by the account holder only. Do not transfer the line or hand over the phone to any other person after you complete self-authentication.     

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