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Airtel Payments Bank Video KYC

Airtel Payments Bank Video KYC

You can now open a savings account from anywhere in the country using Airtel Thanks app and complete the KYC process through a video interaction.

Your digital savings account provides

Zero Balance Account
ZERO Balance Account
No Minimum Balance commitment.
6% interest per annum
6% interest per annum
Enjoy up to 6% interest on your Savings Account.
Contactless Payments
Contactless Payments
Just Scan & Pay at any of the merchants through UPI.
Unlimited Deposits
Unlimited Deposits
Deposit any amount and as many times.


Video KYC enables you to instantly open your bank account with Airtel Payments Bank. Using Airtel Thanks App simply enter your details, you will have the option to get on a video call with our bank official to complete your KYC process. The video call will ensure you no longer need to visit the branch to complete your KYC.
Here are some of the things that you should keep in mind before starting the video call for KYC:
  • Please ensure that you have uninterrupted data connectivity when you are going through the Video KYC process.
  • Please ensure that no other person should come into the frame during the Video KYC process.
  • Please keep your PAN Card handy during the process.
With Airtel Payments Bank you receive a bouquet of benefits, such as:
  • 6% interest p.a. on Savings Account end of day balance over ₹1 lakh - ₹2 lakh. And 2.5% p.a. on end of day balance up to ₹1 lakh
  • No minimum balance requirement
  • Virtual Debit Card
  • Easy accessibility to your nearest banking point to withdraw and deposit your cash
  • Pay your utility bills, send money to your friends with an ease of our App
  • Card-less cash withdrawals at more than 1 Lac ATMs in the country
Airtel Payments Bank offer 6% interest p.a. on Savings Account end of day balance over ₹1 lakh - ₹2 lakh. And 2.5% p.a. on end of day balance up to ₹1 lakh. By enabling Safe pay an authentication will be required in addition to the 2 factor authentication; thus, the safest way to pay amongst the current approaches in market. For details visit
8AM – 11PM, 7 Days working.
Customer needs to ensure that he is present the optimum data connectivity location when he is going through the Video KYC process. Please make sure that you have you PAN card handy.
In the Video KYC process, you have to fill up your details on Airtel Thanks! App. After you fill up all the required details, the bank agent will carry out basic checks through video interaction. The agent will guide you through the process. Just keep your original PAN card handy. You will get a full-fledged bank account after the Video KYC is done.
In case the Video KYC process could not be completed, you can restart the video KYC process or if your account is open, you will receive a communication from the bank.
New customers set their MPIN as part of the Video KYC process. Existing customers do not need to set a new MPIN.
According to the Reserve Bank of India guidelines, you need to be in India to carry out the video KYC process.
Sorry for the inconvenience. This could have happened due to heavy traffic on our platform. We request you to please try again on a bank working day between 10 AM to 9 PM.
No, customer needs to book the video KYC appointment through Airtel Thanks! App.
No. This facility is available on Airtel Thanks app only
Our bank officials take a few hours to verify all the details submitted. We will notify you through SMS and app notifications as soon as your account is created.
Agent/BO can make repeat attempt to capture the correct image, the last taken image will be stored for further verification.

Easy Payments

VI Prepaid
VI Prepaid