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Airtel Payments Bank Video KYC

You can now open a savings account from anywhere in the country using Airtel Thanks app and complete the KYC process through a video interaction.

Your digital savings account provides

ZERO Balance Account
No Minimum Balance commitment.
Free Digital Debit Card
Shop with secure Digital Debit Card powered by Mastercard.
Contactless Payments
Just Scan & Pay at any of the merchants through UPI.
Unlimited Deposits
Deposit any amount and as many times.

FAQs

Video KYC enables you to instantly open your bank account with Airtel Payments Bank. Using Airtel Thanks App simply enter your details, you will have the option to get on a video call with our bank official to complete your KYC process. The video call will ensure you no longer need to visit the branch to complete your KYC.
Here are some of the things that you should keep in mind before starting the video call for KYC:
  • Please ensure that you have uninterrupted data connectivity when you are going through the Video KYC process.
  • Please ensure that no other person should come into the frame during the Video KYC process.
  • Please keep your PAN Card handy during the process.
With Airtel Payments Bank you receive a bouquet of benefits, such as:
  • Annual interest rate of 2.5%
  • No minimum balance requirement
  • Virtual Debit Card
  • Easy accessibility to your nearest banking point to withdraw and deposit your cash
  • Pay your utility bills, send money to your friends with an ease of our App
  • Card-less cash withdrawals at more than 1 Lac ATMs in the country
10AM – 9PM, 6 Days working.
Customer needs to ensure that he is present the optimum data connectivity location when he is going through the Video KYC process. Please make sure that you have you PAN card handy.
In the Video KYC process, you have to fill up your details on Airtel Thanks! App. After you fill up all the required details, the bank agent will carry out basic checks through video interaction. The agent will guide you through the process. Just keep your original PAN card handy. You will get a full-fledged bank account after the Video KYC is done.
In case the Video KYC process could not be completed, you can restart the video KYC process or if your account is open, you will receive a communication from the bank.
New customers set their MPIN as part of the Video KYC process. Existing customers do not need to set a new MPIN.
According to the Reserve Bank of India guidelines, you need to be in India to carry out the video KYC process.
Sorry for the inconvenience. This could have happened due to heavy traffic on our platform. We request you to please try again on a bank working day between 10 AM to 9 PM.
No, customer needs to book the video KYC appointment through Airtel Thanks! App.
No. This facility is available on Airtel Thanks app only
Our bank officials take a few hours to verify all the details submitted. We will notify you through SMS and app notifications as soon as your account is created.
Agent/BO can make repeat attempt to capture the correct image, the last taken image will be stored for further verification.
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Airtel Payments Bank Video KYC

Unlock Secure, Paperless & Zero Contact Savings Account in 5 minutes with Video KYC.

Customers can now open a savings account from anywhere in the country using Airtel Thanks app and complete the KYC process through a video interaction
Video KYC is a fast, paperless, and contactless account opening process to strengthen its digital offering, and promote branchless banking.

Your Digital savings account provides:

  • 3% interest per annum: Enjoy 3% interest on your Savings Account.
  • ZERO Balance Account: No Minimum Balance commitment.
  • Free Digital Debit Card: Shop on the go with secure Digital Debit Card powered by Mastercard.
  • Contactless Payments: Just Scan & Pay at any of the Merchants.
  • Unlimited deposits: Deposit money as much and as many times as you like. Our auto-sweep facility in association with Suryoday Small Finance Bank allows you to deposit any amount above 1 lakh safely.

Let’s open your Digital Savings Account through these simple steps:

  • Apply for account opening via Airtel Thanks app – Click on Open Savings Bank Account or Upgrade your KYC if you already have an Airtel money wallet available in the app.
  • Document check - Safety first! We need to do a quick verification of your Aadhaar and PAN details.
  • Add your details - We will love to know you better. Please share a few important details about you.
  • Schedule Video interaction – Once verified, the app will prompt you to schedule the video call with the Bank official. You can choose a time slot as per their preference, anytime between 10.00 am to 9.00 pm on all seven days.
  • Complete the verification – You would also need to perform some gestures (like eye blink) and answer a few questions, to confirm the liveliness of the video call. Information received during the call will be verified by the Bank. Once the verification process is complete, you will receive the account details along with the digital debit card.