We are a fun-loving, energetic and fast growing company that breathes innovation and strives to give an unparalleled experience to our customers and win them for life.

One in every 24 people on this planet is served by Airtel. We are a true Indian MNC, operating out of 17 countries across Asia and Africa. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. Here, at the worlds third largest mobile operator, you will be working with the best minds in the business, to deliver solutions that truly enrich the lives of our customers.

We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do jobs never done before

  • Network Alarm monitoring, timely notification and raising Trouble Tickets
  • Ensure Service Assurance and Service Delivery as per SLAs, and provide L2 support
  • Coordinating with supplier for all faults and follow up till resolution
  • Open TT for all Internal and supplier planned works and notify customers as per SLA times
  • Follow-up with Suppliers for timely start and completion of planned works
  • Wet plant performance monitoring and analysis, Repair coordination and testing
  • Ensuring the resolution of TTs as per timelines.
  • Ensure timely notification, impact list preparation
  • Provisioning of the circuits as per the Work Orders in stipulated time
  • Preventive checks / routine maintenance of the Network
  • Effective co-ordination with Suppliers for resolution of issues
  • Effective co-ordination with Cable landing and Terminal Stations Escalations as per processes
  • Ensure 100% process compliance to agreed SLA's for Service Assurance and Service delivery
  • Effective communications to all stakeholders, Escalations as per processes
 
Skills Required:
  • Good technical knowledge of SDH,DWDM,OTN
  • Basic hands on any of the Transmission equipment's such as Infinera XTM, Xtera WDM, Coriant SDH, Ciena 6500, EKINOPS, Nokia PSS 16-II and PSS-24 etc.
  • Good communication skills
  • Willingness to learn
Educational Qualifications:
  • Bachelor Degree of Engineering
Work Experience:
  • 1 - 3 years
24x7 Shift operations, Maintaining & Monitoring Submarine Network (Wet plant, SDH ,OTN & DWDM). Managing Trouble tickets. Co-Ordinations with Terminal Stations ,suppliers and capacity owners, Escalations & Notifications – Compliance of Agreed KPIs and SLA of Clients. 
value

Alive

Think big to achieve big. Dream the impossible.

value

Inclusive

Believe something should exist? Make it. It’s in our nature to innovate.

value

Respectful

Believe something should exist? Make it. It’s in our nature to innovate.

Meet the Team

team

Ajay Chitkara

Director & CEO - Airtel Business

Ajay is a dynamic individual who leads Airtel Business. He does what seems to be the most difficult task, simplifying business one decision at a time.

team

Vikram Nagrani

Project Head - Data Centre New Build

team

Vidyasagar Krishnan

Business Unit Head - Nxtra Data

team

ArokiaNathan Prabhu

Head Infrastructure Management

team

Ashwin

GM + Head - Cloud Business, Partnerships and Alliances

team

Mohan Kumar Subramaniyan

Senior Manager, DC Infrastructure

team

Srikanth Kosaraju

Head Data Center Operations

Download the Airtel App (if you haven’t yet)

At Airtel, our work fundamentally transforms the way people communicate and businesses operate.

appDownload

This role is closed right now. Please Click here to view open roles.