• How do I unpair my Apple watch/re-pair Apple watch to new device?

To unpair Apple Watch:

• Open Apple Watch App
• Click on Mobile data
• Click on ⓘ icon (extreme right side of Airtel icon)
• Click on Manage Airtel Account
• Complete the Cellular de-pairing process by signing in through self-care page and click on Proceed

The watch can be paired to another device after the un-pairing is successful

• Which iPhones are compatible with the Apple Watch Cellular?

Compatible iPhone models on latest iOS version. The following iPhone models are compatible:

• iPhone SE / iPhone 6 / 6 Plus and above

• Does Apple Watch Cellular require a specific plan? What are the charges?

Apple Watch Cellular can be used free of charge with any Airtel My Plan or Infinity plan.

• Can I use Apple Watch Cellular in roaming?

Yes. Apple Watch Cellular can be used in national roaming however, it will not work in international roaming.

• Will I have a new number for my Apple Watch Cellular?

No. Apple Watch Cellular will have an electronic SIM which will be used with your existing number.

• Can I activate the Apple Watch Cellular and on my Airtel account?

Yes. To use Apple Watch Cellular all you need is a compatible iPhone on the latest iOS version, an Airtel Postpaid number on Infinity plan. List of eligible handsets:

• iPhone SE / iPhone 6 / 6 Plus & Above

• Can I use Apple Watch Cellular on my Add-On number?

Yes. Apple Watch Cellular can be paired and used with any one number at a time.

• Does Airtel Secure handset damage protection also apply to the Apple Watch Cellular ?

No.

• From where can I purchase the Apple Watch Cellular?

The Apple Watch Cellular can be purchased from Apple authorized seller.

• What is an eSIM?

An eSIM is a SIM-card that is embedded inside the Apple Watch Cellular. This integrated SIM chip cannot and need not be removed from a device.

• What are the benefits of the Apple Watch Cellular with eSIM?

Apple Watch Cellular works on 4G and 3G network. With the Apple Cellular you can stay connected even when you leave your phone behind. You can

• make or receive calls,
• send and receive sms,
• stream music
• view app and email notifications

• Does the Apple Watch Cellular work independent of iPhone or is it necessary to have iPhone always connected via Bluetooth?

Once paired and activated successfully, the Apple Watch Cellular can be used independently. It does not require the iPhone to be connected always.

• What are the subscription charges? Do I need to pay anything extra for activating Apple Watch Cellular?

There are no subscription charges. All you need is an Airtel postpaid connection on Infinity Plan.

• Will I be charged extra for calls/data used on my Apple Watch Cellular?

Usage done on your Apple Watch Cellular will be charged as per the bill plan active on your Airtel Postpaid mobile.

• When will my Apple Watch Cellular be connected via Bluetooth or Cellular?

If your mobile Bluetooth your iPhone and Apple Watch Cellular is within close proximity, your Apple Watch will be connected to your iPhone via Bluetooth. On the other hand, if your iPhone and Apple Watch are far from each other or outside the Bluetooth range, your Apple Watch will be connected to Cellular network and will be using the same mobile number as your iPhone if paired.

• How do I know if I am connected to Cellular on my Apple Watch Cellular?

Look out for the green dots at the top left corner on your Watch control panel. This would indicate that you are connected to cellular. The green dots will only appear if your iPhone is not within the bluetooth range with your Apple Watch Cellular.

• What happens if I change my phone?

You will need to pair your Apple Watch Cellular again to your new iPhone. Your new iPhone will also need to be running on the latest iOS to be compatible with Apple Watch Cellular.

• Can I add more than 1 Apple Watch with the same mobile number?

What are the charges for deactivating or un-pairing the Apple Watch from Mobile Number?

• Can I purchase and activate Apple Watch Cellular on Airtel network anywhere in India?

You can activate Apple Watch anywhere within India.

• Which models of Apple Watch Cellular does Airtel India support?

Airtel India supports following models of Apple Watch purchased from anywhere.

• Apple Watch Series 3 (Cellular)
  • Model A1889 (38 mm)
  • Model A1891 (42 mm)
• Apple Watch Series 4 (Cellular)
  • Model A2007 (40 mm)
  • Model A2008 (44 mm)
• Apple Watch Series 5 & Above all models (Cellular)

1. How can I enable 4G on eSIM?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Network" > Click on "Advanced" > Click on "Preferred Network Type" > Select "LTE"

2. How can I do a manual network selection?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Network" > Click on "Advanced" > Swipe Left on "Automatic Network Selection"

3. How can I select eSIM for data / voice calls / sms?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Network" > Click on "Advanced" > Click on "Operator" > Select eSIM from the available options (Can be identified easily - sim card image with a down arrow key

4. How can I temporary disable my eSIM?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Network" > Click on "Advanced" > Click on "Operator" > Select "eSIM Settings" > Click "Disable"

5. How can I permanently remove my eSIM?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Network" > Click on "Advanced" > Click on "Operator" > Select "eSIM Settings" > Click "Delete"

1. How can I enable 4G on eSIM?

Click on "Settings" > Select "Connections" > Click on "Mobile Networks" > Click on "Network Mode" > Select "LTE/3G/2G (Auto Connect)"

2. How can I do a manual network selection?

Click on "Settings" > Select "Connections" > Click on "Mobile Networks" > Click on "Network Operators" > Click on "Select Manually" > Select "Airtel"

3. How can I select eSIM for data / voice calls / sms?

Click on "Settings" > Select "Connections" > Click on "Sim Card Manager” > Under the Preferred Sim Card option Select eSIM for Calls, Text & Mobile Data

4. How can I temporary disable my eSIM?

Click on "Settings" > Select "Connections" > Click on "Sim Card Manager” > Click on "eSIM Profile" > Swipe Left to Disable

5. How can I permanently remove my eSIM?

Click on "Settings" > Select "Connections" > Click on "Sim Card Manager” > Click on "eSIM Profile" > Click on “Remove” > Click on “Reset”

1. How can I enable 4G on eSIM?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Networks" > Click on "Advanced" > Click on "Preferred Network Type" > Select "4G"

2. How can I do a manual network selection?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Networks" > Click on "Advanced" > Click on " Automatically select network to turn it OFF." > Select "Airtel"

3. How can I temporary disable my eSIM?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Networks" > Click on "Advanced" Click on "Carrier" > Click on "Settings" icon > Select "Disable”

4. How can I permanently remove my eSIM?

Click on "Settings" > Select "Network & Internet" > Click on "Mobile Networks" > Click on "Advanced" Click on "Carrier" > Click on "Settings" icon > Select "Delete”