Details of Lending Partners
- Kisetsu Saison Finance (India) Private Limited (Credit Saison India)
- Moneyview Pvt Ltd.
- DMI Finance Ltd.
- EarlySalary Services Private Limited (Fibe)
- Bajaj Finance Limited
- KrazyBee Services Private Limited
- L&T Finance Limited
Grievance Redressal for Kisetsu Saison Finance (India) Private Limited (Credit Saison India)
Officer Name- Mr. Emaad Khan
Contact: 9962003070
Grievance Redressal process: https://regulatory.creditsaison.in/grievance-redressal-policy
Email: grievance@creditsaison-in.com
Website link: https://creditsaison.in/partnercontact
Address: IndiQube Lexington Tower, First Floor, Tavarekere Main Rd, Tavarekere, S.G. Palya, Bengaluru, Karnataka 560029
Grievance Redressal for Xtelify
Nodal Grievance Redressal Officer In case of any feedback or concern or request please reach out to
Nodal Grievance Redressal Officer for Digital Lending Mr. Nitin Grover;
Designation: Nodal Grievance Redressal Officer
Email: nodalofficer.loans@airtel.com for loans or nodalofficer.instaemicard@airtel.com for Insta EMI Card or nodalofficer.insurance@airtel.com for insurance.
Contact: +91-124-4243939/9205-653-552
Address: Airtel Center, Plot no. 16, Udyog Vihar Phase IV, Gurgaon – 122015
This number is operational on all working days from Monday to Friday between 9:30 AM to 5:30 PM.
If your complaint/concern is not redressed within a period of 30 days, you can lodge a complaint on RBI CMS portal – https://cms.rbi.org.in or send your complaint form to the below mentioned address:
Centralised Receipt and Processing Centre,
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh – 160017
Toll Free No. 14448
Grievance Redressal for Moneyview Private Limited
Officer Name- Mr. Venkatraman Narayan
Email: grievance@moneyview.in
Address: 17/1, 1st and 2nd Floor, The Address Building, Outer Ring Road, Marathahalli, Kadubeesanahalli, Bangalore – 560103
Contact: 080 6939 0476
Timings: 9:00AM to 6:00PM (Monday to Friday)
Grievance Redressal for DMI Finance Limited
Officer Name- Ashish Sarin
Designation Senior Vice President – Customer Success
Email: head.services@dmifinance.in / grievance@dmifinance.in
Address: Express Building, 3rd Floor, 9-10, Bahadur Shah Zafar Marg, New Delhi-110002
Contact: 011-41204444
Grievance Redressal for EarlySalary Services Private Limited
Officer Name- Mr. Amit Nosina
Designation Grievance Redressal Officer
Email: grievance@earlysalary.com
Contact: 020-67639797
Address: 404, The Chambers, Viman Nagar, Pune – 411014
Grievance Redressal for Bajaj Finance Limited
If the resolution provided by BFL customer service team doesn’t meet Your expectation, You may approach BFL Grievance Redressal Officer Mr. Ganesh Iyer.
You can write an email to grievanceredressalteam@bajajfinserv.in or call BFL on 022 41803901 (call charges applicable).
This number is operational on all working days from Monday to Friday between 9:30 AM to 5:30 PM.
Alternatively, you can reach the Principal Nodal Officer click here.
If Your issue/ escalation remains unresolved or You haven’t received response within 30 (thirty) days of lodging an issue/ escalation, click here to approach the Ombudsman. The Ombudsman Officer is appointed by Reserve Bank of India.
For Grievance Redressal policy of BFL, click : https://www.bajajfinserv.in/grievance-redressal
Grievance Redressal for KrazyBee Services Private Limited
Customers are requested to address all their grievances at the first instance to the Grievance Redressal Officer.
The contact details of the Grievance Redressal Officer are:
Grievance Redressal Officer Mr. Sauraw Kumar
Address: KrazyBee Services Private Limited 3rd Floor, No. 128/9, Maruthi Sapphire HAL Old Airport Road, Murugesh Palya,Bangalore – 560017
Contact: 8044292555 / 8068534555
Email: reachus@kbnbfc.in
Grievance Redressal for ICICI Lombard General Insurance
To register Your complaint/service request or for more details on insurance grievance redressal, please visit https://www.icicilombard.com/grievance-redressal
Level 1: Officer Name: Navari R
Designation: AVP Customer Support
Level 2: Officer Name: Pooja R
Designation: VP Customer Support and Grievance Redressal Officer For all Your service requests and grievances, e-mail ICICI Lombard at customersupport@icicilombard.com or call toll free at 1800 2666
Please read the terms of this Policy carefully. By using and continuing to use our products and services, You are deemed to have accepted and consented to the terms of this Policy.
Grievance Redressal for L&T Finance Limited (formerly known as L&T Finance Holdings Limited)
Grievance Redressal Officer Name– Mr. Vinod Varadan
Contact: 1800 1020 476 between Monday to Friday (except National Holidays) from 9am to 6pm
Grievance Redressal process: https://www.ltfinance.com/grievance-redressal
Email: customercare@ltfs.com
Website link: https://www.ltfinance.com/
Address: 7th Floor, “Brindavan Building”, Plot No 177, C.S.T Road, Kalina, Santacruz (East), Mumbai – 400 098
