FAQ's

What is Airtel Happy Holidays?

Airtel Happy Holidays is an interactive program recently launched on Airtel Thanks App. It gives all app users an option to send stickers to their loved ones wishing them happy holidays. Collection of stickers entitles users to redeem rewards on the app. It is valid across all services of Airtel.

 

It will be available on App from 25/12/2019 till 07/01/2020.

 

What are Airtel Happy Holidays Stickers?

Airtel Happy Holidays stickers can be used by all our App user to send well wishes to their loved ones. User can wish their friends using stickers through Airtel App.

 

How can I share Stickers?

Stickers can be shared via Whatsapp, Facebook Messenger and SMS

 

How can I collect Airtel Happy Holidays Stickers?

To collect a sticker, user needs to:

 
  • Go to Home page
  • Click on “Start Wishing TAB”
  • Go to wishing page and use Start Wishing TAB to start using
  • Opt from the 5 stickers on “Wish Now” button.
  • Select any one of the stickers and click on wish now
  • Opt for any preferred mode (Whatsapp, Facebook Messenger and SMS) to start to sending your wishes
 

For every sticker send successfully used and received both earns stickers which can be collected towards redeeming rewards.

 

Is Airtel Happy Holidays Contest open for IOS users?

Airtel Happy Holidays is open for only Android users on Airtel App. Users will not earn any sticker if it is shared with any IOS user.

 

Can I send multiple stickers to same person?

No, one sticker can be send only once to the same receiver. The receiver cannot use the same sticker to wish back. To collect more stickers, wisher needs to send stickers to different people.

 

What happens if I collect 5 different stickers?

Once you have collected 5 unique sticker you are eligible for a scratch card which will entitle you to win rewards.

 

What if my recipient is not Airtel Subscriber whom I am wishing?

If the recipient is Airtel subscriber however is not using App, he/she will be redirected to Play store to download the Airtel App. But a non-Airtel subscriber is not entitled to earn any sticker upon App download.

 

What if I forward the Whatsapp link to my friends who are Airtel subscriber?

For every sticker forwarded via link the original sender is entitled to earn stickers. So to earn stickers receiver should share the sticker via Airtel Thanks app.

 

What happens if I don’t redeem a scratch card?

You can access your Unredeemed scratch card under Airtel Holidays offer banner on the App which is applicable till 7th Jan 2020.

 

Till when is my scratch card valid?

Scratch card will be valid till the last day of the campaign i.e, 7th Jan 2020.

 

How to claim reward?

To claim an earned reward, user needs to click on CLAIM tab and fill necessary details. Upon receipt of details, Airtel will notify the respective reward within 72 hours.

 

What if I do not receive my reward?

All winners would be notified within 72 Hrs once they have won the award. User will need to confirm the address to dispatch the rewards (except vouchers), if required.

 

It is the responsibility of the winner to submit correct details in the claim form to receive a reward. Disbursal of the rewards will happen till 10 days after the last day of the contest. It is advisable to the winners to claim the rewards as soon as they can.

 

Also, if you have entered the correct details, voucher code is sent to you through SMS within 72 hours.

 

I have won Amazon Voucher, how will get the voucher code?

You need to claim reward by visiting “My rewards” section. Upon clicking claim button, you will be redirected to claim form. You need to furnish the required details. Upon receiving your submitted details, voucher code will be sent through SMS within 72 hours.

 

I have submitted the details in claim form for Amazon Voucher, still I did not get the voucher code. What should I do?

Please note that you will get voucher code only if you have entered the mobile number through which you were playing contest.

 

Also, if you have entered the correct details, voucher code is sent to you through SMS within 72 hours.

 

How can I win bumper prize?

Lucky winner will be randomly selected from the players who were engaged in Airtel Happy Holidays throughout the campaign period. Bumper Prize will be announced on the last day of the campaign.

 

How can I know about my reward status?

You can check rewards status under “My Rewards” section of the Airtel Holidays offer.

 

I have won Bumper Prize, how can get the status of my bumper prize earned?

At the end of the Contest Period, the Lucky winner of bumper prize will be contacted via call/e-mail with instructions on how to collect their bumper prize(s). The prize(s) must be collected within the deadline given in the e-mail.

 

What is list of rewards?

  • iPhone 11 Pro - Bumper Prize
  • Mi TV
  • Compact Bluetooth Speaker
  • Rs 100 Amazon Voucher
  • Big Basket Voucher
  • Ferns & Petals Voucher
  • PVR Voucher
  • Zoomin Voucher