1. How do I set hellotunes on my phone?
Set your Hellotunes in just a few taps using Airtel Thanks App:
- 1. Download or update Airtel Thanks App from the App Store or Google Play.
- 2. Open the app and log in with your Airtel mobile number.
- 3. Find the HelloTune icon under ‘All Airtel Services’ section and explore
the
library.
- 4. Choose your track and tap "Set as HelloTune."
2. Do I need to download and register on Airtel Thanks App for getting free
Hellotune?
you only need to download Airtel Thanks
App, enter your login information and you will be ready to set your free
hellotune.
3. What is happening to Wynk Hellotunes?
Wynk Hellotunes are now moving to Airtel
Thanks App. You can now manage and enjoy Hellotunes, all within the app.
4. What will happen to my already active Hellotune? I have just paid / billing
cycle has just started?
Once you select a new Hellotune on Airtel
Thanks App, your current Hellotune will be disabled, and a new subscription
will begin
5. Are there any monthly charges or Song change charges?
All Airtel prepaid or postpaid customers
with an active connection/plan get 1 FREE Hellotune every month with Airtel
Thanks App. Once set, your Hellotune stays active for the next 30 days. To extend
its validity or change it after 30
days, simply reactivate it through Airtel Thanks App.
6. Can I set a specific Hellotune for a specific contact?
Yes, you can set a Hellotune for all your
incoming calls or even pick special tunes for up to 5 contacts.
7. How often can I change my HelloTune?
You can change your Hellotunes as many
times as you like. You can also set Hellotune for free every 30 days within
Airtel Thanks App.
8. What happens to my existing Wynk HelloTune?
Your current Wynk Hellotune will be
automatically moved to Airtel Thanks App.
9. I cannot find my desired song on Airtel Thanks App. What should I do?
If you can’t find your desired song on
Airtel Thanks App, don’t worry! N ew songs are added regularly to our music
library. Feel free to explore the 3 million+ songs available or check back later for
your favorite tune.
10. How to check the status of Hellotune?
To check your Hellotune status:
- 1. Open Airtel Thanks App.
- 2. Tap on the Hellotune icon under ‘All Airtel Services’ section on manage
page.
You will see the status and validity of your Hellotune on the screen.
11. Can I still use Wynk app to set my HelloTune?
No, you will no longer be able to set your Hellotune from Wynk App. No worries,
though! Just use Airtel Thanks Apps to
set and manage your Hellotune easily.
12. Will my Hellotunes get auto renewed?
No. The validity will not get auto renewed. However, you can set up a new Hellotune
for free every month using Airtel
Thanks App.
13. How to remove Pre tune / message playing before my song?
- 1. Go to Airtel Thanks App
- 2. Click on the “Hellotune” icon under ‘All Airtel Services’ section on
manage page
- 3. Tap on the “Manage” button
- 4. Tap on the Hellotune card
- 5. You will get an option to “Stop Pre-tune Message”
- 6. Tap on it to stop the Pre-tune message
14. How to deactivate / remove Hellotune?
- 1. Open your Airtel Thanks App and find Hellotune icon under ‘All Airtel
Services’ section on manage page.
- 2. Tap on "Manage Hellotune"
- 3. Tap your existing Hellotune card
- 4. Tap on "Remove current Hellotune"
15. Is there any limit for number of times I can set/ change my Hellotune?
No, there is no limit. However, You can set 1 free Hellotune every 30 days. After
that, if you wish to keep it going or
change it, just reactivate it on the Airtel Thanks App. If you want to switch tunes
as many times as you like, you can
get the Monthly Pack for unlimited changes!
16. Can I set Hellotune in offline mode?
No . You will need an active internet connection to set and manage your Hellotunes
on Airtel Thanks App.