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Prepaid internet recharge on postpaid connections is allowed only for corporate postpaid connections, whether paid by the company ('corporate-paid') or the individual('self-paid')
This recharge can be done on the Airtel website and at Airtel retailers/stores.
Only select Prepaid 3G/4G packs (as notified by Airtel from time to time) are applicable for these recharges.
This recharge will not reflect on the postpaid bill.
Data balance or validity can be checked by sending an sms with DATAUSE to 121
If this recharge is done with data quota remaining in your postpaid pack, then the preiad internet recharge data will get consumed first till quota depletion or end of validity, whichever comes first
In case two 3G/4G prepaid internet recharges are done, their quota will get added and your validity will be equal to the latest recharge.
A postpaid corporate number can be recharged as many times as required. The validity will be equal to the validity of the latest recharge.
Self-paid corporate postpaid numbers can only be recharged with a prepaid internet pack if there is an existing postpaid internet pack of 1GB or greater on that number.
Post plan charging (VBC) will not be applicable across the validity of the prepaid internet recharge pack even if quota is exhausted.
What is prepaid internet recharge on postpaid?
Prepaid internet recharge allows you do a prepaid recharge for an internet pack and use that data on your corporate postpaid number without it reflecting on the company's bill. This recharge can be done on Airtel's website or from any Airtel retailer/stores.
Is my connection eligible for internet recharge on postpaid?
All corporate connections are eligible, whether under 'company-paid' and 'self-paid' categories, subject to other terms and conditions. Retail self-paid connections are not eligible.
Where can I recharge from?
Prepaid Internet recharge for postpaid is available on the Airtel website and at any Airtel retailer/stores.
Are all prepaid recharges available?
No. Only certain prepaid packs (as notified by Airtel from time to time) will be available for prepaid internet recharge on postpaid connections.
If I have 2G data on postpaid, can I do a 3G/4G recharge?
Yes, 3G/4G recharge in such case will be possible. However, the 3G/4G quota will get consumed first.
I have run out of postpaid data quota given by my company, can I recharge?
Yes, prepaid internet recharge on postpaid can be done at anytime.
I have a self-paid corporate postpaid number, but am not able to do this recharge
For self-paid corporate postpaid numbers, prepaid internet recharges are only applicable for users who have an existing postpaid pack greater than 1GB.
At the beginning of a new bill cycle, will I be able to use my postpaid data first?
If a prepaid internet recharge has already been applied to your postpaid corporate number, the prepaid internet data will get consumed first till quota depletion or end of validity, whichever comes first. Company's quota will be consumed only after the prepaid internet recharge data is exhausted or expires.
How can I know my validity and data remaining?
You can check your data balance and validity by sending DATAUSE to121
Will the prepaid internet recharge show in the postpaid bill?
No the internet recharge will not show in the postpaid bill.
If I do two 3G/4G recharges, what will be the validity of the recharge?
In case two 3G/4G prepaid internet recharges are done, the quota will get added and your validity will be equal to the latest recharge.
I have a company data pack and have already recharged once, can I do it again? What will be the validity?
You can recharge your corporate postpaid number as many times as you like. The validity will be equal to the validity of the latest recharge.
Will Post pack charging (VBC) be applicable when I recharge?
No. VBC will be applicable across the validity of the prepaid recharge. Even if you exhaust your prepaid quota, postpaid VBC (if applicable) will not kick in till the end of the validity of the recharge.