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Tips For Better Video Conference Calls

As remote work and virtual collaboration become increasingly common, mastering the art of video conferencing is crucial. By following these best practices for video conferencing, you can ensure your virtual meetings are professional, productive, and engaging.

Preparation and Planning

1. Schedule and Set an Agenda

Use scheduling tools like Doodle or Calendly to set the meeting time and integrate video conferencing platforms such as Zoom or Microsoft Teams. Disseminate the meeting agenda beforehand to help participants prepare and remain focused during the conference.

2. Conduct a Tech Check

Before the meeting, ensure your internet connection, voice clarity, and video quality are optimal. Make sure all necessary apps are downloaded and presentations are ready to open. Use a headset or earbuds with a microphone to improve sound quality and reduce echo.

3. Have a Backup Plan

Develop a contingency plan in case of unforeseen circumstances like connectivity failures or computer malfunctions. This can include having a second meeting host, IT on standby, or multiple computers/screens available.

During the Meeting

1. Minimise Background Noise

Choose a quiet space away from distracting noises. If at home or in a shared office, ask others to minimise noise during the call. Mute your microphone when not speaking to reduce background noise and minimise distractions.

2. Focus on the Meeting

Avoid multitasking by closing unnecessary computer browsers, muting your phone, and limiting other distractions. This helps you remain an active participant and gain the maximum benefit from the video conference.

3. Make Virtual Eye Contact

Look into your webcam to make virtual eye contact. This helps viewers feel as though you are looking directly at them. Use facial expressions and nod your head to show you are listening and interested.

4. Listen Actively and Participate

Maintain engagement by observing nonverbal cues and demonstrating empathy. This increases understanding and collaboration in virtual meetings. Allow a small pause after someone finishes speaking to avoid talking over others. Use signals like raising your hand or the “raise hand” button in Zoom to indicate when you want to speak.

Communication and Interaction

1. Utilise Multimedia

Take advantage of the full range of features offered by your video conferencing software, including screen sharing, posting images, sharing links, and sending text messages. This can enhance the communication and engagement during the meeting.

2. Manage Screen Sharing

Pause screen sharing during extended discussions and stop sharing your screen once you finish presenting. This prevents distractions and keeps the focus on the current speaker.

3. Be Transparent About Recording

Always alert participants when recording a video conference call. Provide this notice beforehand and throughout the meeting to maintain transparency and allow participants to leave if they do not wish to be recorded.

Etiquette and Best Practices

1. Be Punctual

Join the video conference on time. This shows respect for other participants’ schedules and helps maintain a professional atmosphere.

2. Avoid Disturbing Others

Keep your audio muted to avoid distracting background noise. Avoid disturbing the speaker by asking questions during the Q&A mode rather than while the host or presenter is speaking. Use the chat feature for urgent questions.

3. Take Notes and Provide Feedback

Jot down important information during the meeting. Provide feedback after the webinar or meeting when requested by the host.

4. Handle Issues Gracefully

Be prepared to handle issues that may arise during the call. If you accidentally speak over someone, pause, regroup, and indicate who should proceed.

Additional Tips

Leverage Collaboration Tools

Utilise features like breakout rooms and virtual whiteboards to maximise the effectiveness of virtual meetings and foster better engagement among participants. Use the chat feature to communicate with participants, especially if you have an urgent question. This helps keep the main audio channel clear and focused on the current speaker.

By following these best practices for video conferencing, you can ensure that your virtual meetings are professional, productive, and engaging.

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