Information we use
We use your information to enhance security, drive innovation, and improve your experience. It helps us verify your identity, process payments, personalise services, and develop new features while preventing fraud and security threats.
We use your details for innovation and security and to serve you better.
We may ask for your consent via online prompts, OTPs, click-through approvals, or other secure methods for processing data through "click-through" agreements; orally, including through interactive voice response; or when your consent is part of the terms and conditions pursuant to which we provide you service.
You can access or update your personal data anytime via the Airtel app or website to the extent feasible and subject to applicable laws. Airtel may request specific information from you to confirm your identity and ensure your right to the personal data.
You can manage how your personal data is used and shared, including adjusting app preferences, opting out of marketing messages (through DND).
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Marketing Communication
We use your data to personalise promotional messages, offers, & updates you receive from us.
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Your use of Airtel App/Website
We view your browsing patterns to see how you interact with Airtel to enhance your overall experience.
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Machine learning on your data
We use machine learning to enhance services quality, prevent fraud, and provide smarter solutions
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Marketing Communication
Get personalised marketing messages, offers, and updates specific to the needs of your organisation.
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Your use of Airtel App/Website
Your browsing activity helps us enhance website performance and user experience.
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Machine learning on your data
We use AI to optimise service quality, prevent fraud, and recommend smarter solutions.
Learn more about privacy
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Your Privacy, Our Commitment
Our policy ensures you know how we collect, use and protect your data.
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