Redefining Digital Banking Ecosystem

Our passion to drive financial inclusion and digitize cash is driven by solutions that are innovative and technology-led. At Bharti Airtel, we continue to leverage innovation in financial technology, adapting to new age developments to facilitate a future that is digital and secure.

Launched on January 12, 2017, Airtel Payments Bank* (hereinafter referred to as ‘bank’) is India’s first payments bank that has brought millions into banking network. Aligning to the Government’s vision of building a nation that is digital, Airtel Payments Bank reaches out to a divergent customer base, driving digital and financial inclusion.

In our endeavor to build a digitally connected world, the bank offers solutions reinforced by convenience. Leveraging the Airtel’s wide retail network of more than 536,000 customer touch points, the bank offers a range of basic banking services to a wider customer base. With the use of technology, wide distribution scale and a brand that people trust, we have been successful in reaching out to the undeserved people in society while expanding the formal financial banking system at the same time.

Service offerings that make a difference

With a promise to serve the rural households and increase access to formal financial mechanism, the bank provides a host of services including Savings Account, Semi-Closed Prepaid Payment Instrument, assisted utility payments and Domestic Remittance services, among others, to the customers.


Airtel’s mobile number is the account number


Free personal accident insurance cover worth H1 Lac


Open account within minutes using e-KYC (through Aadhaar card)


Transfer funds within Airtel Payments Bank accounts and third party accounts


Easy withdrawal and deposit of cash through merchant partners, including grocers, kirana stores, pharmacies and restaurants, among others


Attractive interest rate on deposits


In association with Master Card, we launched Online Debit Card for our customers. Unlike any other wallet or payment banks, we are the first in the country to introduce an online debit card, enabling customers to make transactions with any merchant sites for online payments.

66,605 Mn

Domestic remittances in FY 2017-18 from H 39,718 Mn in FY 2016-17

23,550 Mn

Payment using semi-closed prepaid payment instruments in FY 2017-18 from H 14,174 Mn in FY 2016-17


Dedicated customer care in 12 regional languages

56.8 %

Of total accounts opened till date in rural / unbanked areas to ensure financial inclusion

~2.3 Mn

Merchant touch points across India


Airtel’s retail customer touch points (March’18)