98% spam reduction for 2Mn+ customers for a leading bank resulting in customer loyalty and confidence

    Leading banks and financial services companies trust Airtel’s solutions to talk to their customers.

    India's BFSI sector is undergoing digital transformation with exciting trends like next- gen banking and AI, but struggles with legacy infrastructure, poor customer engagement, security concerns, and low digital literacy. This gap between traditional and next-gen banking impacts customer experience and financial inclusion. Airtel Business with its suite of solutions, aims to aid all such enterprises to build a safe digital banking future and ensure they engage with their customers better.

    Leading banks trust Airtel IQ Assured Delivery for reliable transactional communication delivery.

    • Create omni-channel campaign flows with near-zero latency for time sensitive communication.
    • Department of Telecom audited, transparent reporting with no third-party interference.

    Our customers have achieved 98% spam reduction with Airtel IQ SpamShield in 2023.

    • AI / ML based platform for detection, prevention and suspension of spam.
    • Cert-In, BIS, ISO, GDPR complaint solution, making it 100% secure.
    Spam Protection

    Robust and fail-proof security for trustworthy customer engagement.

    • Department of Telecom compliant reporting.
    • Value added services for swifter DLT operations.
    • Protection against any possible data leakage.
    Compliant Operations

    1 lac+ Indian companies trust Airtel for all their internal or external communication needs with IQ Business Collaboration

    • Reduce CAPEX and TCO as no extra hardware needed, seamless integration with MS Teams.
    • Effortless MS Teams and Airtel PSTN integration.
    • Reliable, secure calls with Airtel's robust infrastructure.
    Team Collaboration

    A leading Indian bank achieved 99.5% uptime across remote 2000+ branches using Airtel Managed SD-WAN.

    • Use of one centralized box for network and firewall functions, reducing device reliance.
    • Optimize WAN, enhance security, and control everything centrally for efficient management.
    • Access cloud applications with flexibility and visibility.
    Build Agile Networks

    A leading furniture rental portal achieved 3000+ signups by targeting audiences near their stores with Airtel IQ Hyperlocal Marketing.

    • Audience targeting with 5 key parameters and 50+ interest cohorts, providing insights from 1/3rd of India's population.
    • User-friendly platform with multiple channel capability and message personalization.
    • Instantly measure campaign effectiveness through comprehensive real-time analytics and reporting.
    Omni-Channel Campaigns
    Secure Internet
    Corporate Postpaid

    Products suited for your business needs

    Why Airtel for banking and financial services?

    • Telco Grade Security

      100% compliant operations

      We understand that compliance & risk are important pillars for this industry and therefore, we offer solutions which are regulated and compliant as per industry standards.

    • Delivery Assurance

      Increase customer satisfaction

      Our strength in core connectivity ensures we deliver communication better than anyone else to increase your CSAT scores.

    • Customer Satisfaction

      Heavy investments in AI

      Our AI/ML Platform safeguards your customers from spam messaging, protecting brand integrity.

    • Better Network Control

      Better network control

      Agile, reliable and secure networks with adjustments on the go.

    • Exhaustive Audience Insights

      Exhaustive audience insights

      Leverage sharp insights from 355 Mn+ users to segment better and drive impactful marketing campaigns.

    • Exhaustive Audience Insights

      Optimize operational costs

      Reduce hardware costs with us by employing cloud based collaborative solutions as per your need.

    Customer success stories

    youtube video

    Future Generali partnered with Airtel to digitally empower sales team

    QuoteAirtel provided for end-to-end managed mobility capability to accelerate new customer onboarding.

    youtube video

    Faster payment transactions made possible by Airtel IoT

    QuoteAirtel IoT connectivity enables Pine Labs to deliver great customer experience.

    youtube video

    Powering Ezetap's goal to offer innovative payment solutions

    QuoteAirtel IoT partnered with Ezetap to provide superior customer experience through real-time payments.

    youtube video

    Airtel IoT powered last mile connectivity for digital payment

    QuoteAirtel offered secure and seamlessly integrated IoT platform to manage Lyra’s connected devices with ease

    Need more information about
    Airtel Business solutions?

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