Growing businesses in India are leveraging cloud communication platforms to optimize operations costs

    Keeping business collaboration in the center, our solution is designed to provide cloud communication solutions with the advantage of traditional telephony over voice channels to streamline operations and eliminate one-time hardware costs. Our CCaaS and UCaaS offerings are growth enablers for all different functions, from sales to support, ensuring all your key stakeholders collaborate and engage with each other effectively, with reduced capex.

    Empower your service teams to enhance customer experience with:

    • Intelligent call routing, even during surge times with a unified platform.
    • Faster grievance resolution even if they are working remotely, over a phone call.

    Boost your sales with customizable voice solutions

    • With mobile number CLI, boost your sales team’s connected call rates.
    • Comprehensive reporting features allow supervisors to share real time feedback on calls and improve results.
    Spam Protection

    Ensure seamless and streamlined collaboration within your teams

    • Hassle and hardware free internal communication that integrates traditional phone calling with Microsoft Teams.
    • A mobile number based calling solution that allows you to call your stakeholders using their laptops and phones.

    Exclusive features of IQ Business Collaboration

    • Assured Delivery

      Secure and reliable calling

      Secure and reliable calling with Airtel’s telco grade, encrypted infrastructure.

    • Near Zero Latency

      Compliant operations

      Airtel’s regulated network infrastructure can be seamlessly integrated with your platform while ensuring regulatory compliances.

    • Transparent Analytics

      Conversation continuity

      Ensure seamless customer experiences, even when team members change.

    • SpamShield Platform

      Reduced capex

      Eliminate the cost of additional hardware, on-premises controls and infrastructure.

    • 100% secure and complaint

      Customize to scale

      Usage can be easily expanded with the easy addition of users and calls without worrying about the hardware and integrations.

    Impact delivered

    • 250 Bn

      Voice Minutes Carried

    • 600+

      Roaming Partnerships

    • 700+

      Carrier Partnerships

    Products for IQ Business Collaboration

    Operator Connect

    Seamless MS-Team integration for secure and flexible internal & external callings. Learn More

    Hosted Contact Center

    Bring agility and insights into your contact center reducing your capex. Learn More

    Cloud Telephony

    Enhance brand experience and reduce customer dropout with cloud telephony solutions. Learn More

    Other Custom solutions, empowering your business journey

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