Struggling with missed calls, multiple phone lines and high phone costs?

    Airtel IQ Cloud Telephony is a comprehensive voice solution that caters to all types of business calls. Talk to your customers with all incoming and outgoing calls through one unique number. Tailor their experience with features like mobile number caller ID for faster pickups, brand-driven landline caller ID for recognition, call masking for user privacy, and toll-free options for cost-effective customer outreach.

    Use Cloud Telephony to conceal phone numbers during communication

    • Mask sensitive information of your workforce as well as your customer.
    • Assign temporary or proxy phone numbers to safeguard details.
    Safe Customer Outreach

    Cloud Telephony solutions help in setting 10-15 seconds pre-recorded calls

    • Inform customers about change in flight timings.
    • Send automated voice reminders for scheduled appointments.
    • Voice confirmations for order placements or deliveries.
    Customer Service and Communication

    Exclusive features of Airtel IQ Cloud Telephony

    • Click to Call

      Click to call

      Enable an immediate one-touch connection with your customer.

    • Interactive Voice Response

      Interactive voice response

      Automate your call interactions and streamline call flows with pre-recorded voice messages.

    • Outbound Dialer

      Outbound dialer

      Tailor your voice calls for effective customer engagement and prospecting.

    • Mobile and Landline CLI

      Mobile and landline CLI

      Increase call pick up rate by using customizable number Calling Line Identification.

    • Toll-Free

      Toll-free

      Ensure your customers bear no call charges when calling you.

    • Number Masking

      Number masking

      Protect your user as well as your employee’s privacy.

    Custom solutions, empowering your business journey

    Need more information about
    Airtel Business solutions?

    contact us
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