7 Factors to Consider when Choosing an IPLC Service Provider

For top of the line global connectivity, International Private Leased Circuits (IPLCs) have emerged as the go-to solution for enterprises. IPLC service providers offer dedicated, secure, and high-speed data links between geographically dispersed offices. But with numerous providers vying for your attention, how do you choose the one that best aligns with your business needs?

This article takes into consideration the seven key factors for evaluating IPLC service providers. We’ll explore network coverage, reliability, scalability, security, cost, customer support, and proactive monitoring, equipping you with the insights needed to make an informed decision.

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Network Coverage and Global Presence

One of the first aspects to assess when choosing an IPLC service provider is their network coverage and global presence. Your provider should have an extensive network infrastructure that spans the countries and continents where your business operates.

Consider the following:

• Global Network Footprint: Look for providers with a robust global network presence. Ideally, a service provider should be able to operate across countries and continents, ensuring seamless connectivity.
• Redundancy Measures: Inquire about the provider’s redundancy and backup routes. Multiple network links and data centres minimise the risk of service disruptions.

Reliability and Network Performance

Reliability is paramount when it comes to IPLC services. Your business operations hinge on consistent, high-performance connectivity. Here’s what to look for:

• Network Uptime: Ensure the provider guarantees high network availability with minimal downtime. A reliable IPLC service provider should have a proven track record of maintaining optimal uptime.
• Latency and Packet Loss: Low latency and minimal packet loss are essential for real-time applications like video conferencing. The IPLC should be engineered in a way to deliver low latency, making it ideal for latency-sensitive use cases.
• Service Level Agreements (SLAs): Thoroughly review the provider’s SLAs. These should include guaranteed performance metrics and clear penalties for service disruptions.

Scalability and Flexibility

As your business grows, your connectivity needs will evolve. Therefore, scalability and flexibility are crucial factors when evaluating IPLC service providers.

• Bandwidth Options: Choose a provider that offers a range of bandwidth capacities to accommodate your current and future requirements. Look for a service provider who supports flexible bandwidth scaling from Mbps to multiple Tbps.
• Dynamic Load Balancing: Opt for providers that employ dynamic load balancing techniques. This ensures optimal network performance even during peak traffic periods.

Security Measures

Security is a top priority for businesses transmitting sensitive data over IPLCs. Here’s what to consider:

• Private Network: IPLC traffic does not traverse the public internet, making it inherently more secure. The closed nature of the network acts as the first line of defence against cyber threats.
• Encryption Standards: Ensure the provider employs stringent encryption protocols to protect your data packets. Even if a malicious actor gains access, decrypting the information should be incredibly difficult.
• Proactive Threat Monitoring: Choose providers that proactively monitor the lines for any unusual activity or potential threats. This allows for swift threat mitigation and incident response.

Cost-Effectiveness

While IPLC services can be more expensive than public internet solutions, they offer several cost-effective advantages in the long run:

• Single Point of Contact: Using a single service provider to connect with international locations can be cost-effective as it eliminates the need for multiple contracts and reduces equipment and maintenance costs.
• Flexible Bandwidth Options: The ability to adjust bandwidth and speed usage to meet future needs without incurring additional costs for each change is a significant cost-saving factor.

Customer Support and Technical Expertise

Effective customer support and technical expertise are vital for maintaining smooth IPLC operations. Consider the following:

• 24/7 Support: Look for providers that offer round-the-clock technical support. This ensures prompt assistance in case of network issues or service disruptions.
• Expertise and Experience: Assess the provider’s expertise and experience in managing IPLC services. Certifications and accreditations can demonstrate their technical capabilities.
• Account Management: Consider the level of account management provided. A dedicated account manager can ensure personalised support and effective communication.

Proactive Monitoring and Management

Proactive monitoring and management are key to preventing issues before they impact your business. Here’s what to look for:

• Real-Time Monitoring: Choose providers that offer real-time network monitoring and advanced analytics. This allows for identifying and resolving potential issues proactively.
• Single Point of Contact: Ensure the provider offers a single point of contact for support, management, and issue resolution. This streamlines the process of managing and troubleshooting the network.

How Airtel’s IPLC Aligns with These Key Factors

Airtel’s IPLC service exemplifies how these key factors are implemented in a real-world scenario:

• Extensive Global Network: Airtel operates a global network across countries and continents, ensuring robust reach and minimal latency.
• Reliable Performance: The service is engineered to deliver high network availability, low latency, and minimal packet loss.
• Scalable Bandwidth: Airtel’s IPLC supports flexible bandwidth scaling that touches Tbps, thereby accommodating evolving business needs.
• Enhanced Security: The service leverages the inherent security of a private network, employs stringent encryption, and proactively monitors for threats.
• 24/7 Support: Airtel provides enterprise-grade support with round-the-clock operational assistance and dedicated account management.

Evaluating IPLC service providers is a critical process that requires a thorough assessment of key factors such as network coverage, reliability, scalability, security, cost, customer support, and proactive monitoring. By carefully considering these aspects and aligning them with your specific business needs, you can select a provider that delivers the optimal balance of performance, security, and support.

Airtel’s IPLC service stands out as a compelling choice, offering an extensive global network, reliable performance, scalable bandwidth, enhanced security measures, and dedicated 24/7 support. If your business requires secure, high-speed, and reliable global connectivity, Airtel IPLC is definitely worth considering.