1.) How do I activate Autopay?

You can activate AutoPay in 3 easy steps:

• Activate AutoPay in the payments settings
• Confirm your pack
• Confirm your payment details

And you are done!

2.) Can I activate for others?

Yes, you can activate auto-pay for others

• Simply select from the list of 'added accounts' on the AutoPay homepage
• If you do not see the account you want to enable you need to add it:
  My Airtel> Manage Accounts > Add Account
• Once an account is successfully added, it will start to show in the AutoPay list of accounts

3.) What payment modes can I use to set-up my auto-pay?

• All credit cards & selected debit cards - you can choose from the payment modes on the page.
• We regret if the card of your choice is not eligible for AutoPay. Please note we are working towards expanding the AutoPay eligible payment modes

4.) How do I come to know my recharge through auto-pay has happened? How will I be informed when the payment is deducted?

You will get a confirmation message 3 days prior to your pack expiry date

Sample message:

Hi, has been debited from your bank account towards auto-pay for recharging your Airtel Mobile xxxxxxxxxx.

5.) If I have activated auto-pay on my current pack, can I change to a different pack?

Yes, you can change the pack 3 days prior to the expiry date

Simply go to Payment Settings> > Enable Autopay > Edit

6.) How can I de-activate Auto-pay?

Payment Settings> Enable AutoPay > Deactivate