Manufactured Capital

At Airtel, everything we do centres around delivering an unparalleled experience to our customers. For our new generation of customers, connectivity and the internet are redefining how they live, work and play. We are mindful that ability of our customers to realise new possibilities depends on our capability to provide a strong network and world-class services. Therefore, we are constantly investing in a smart way and expanding our infrastructure and growing our spectrum portfolio to be more future‑ready than ever before.

 

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Intellectual Capital

Our robust portfolio of intangible assets, including the ‘Airtel’ brand, legal licences to operate, collective intellectual capability and functional expertise, the strategic innovation encoded in our products and services, powerful brand engagement solutions and our business processes constitute our Intellectual Capital. Together, these key pillars help us realise our brand's commitment to customer-centricity. We are growing our investments in Intellectual Capital to meet the needs and solve problems of a digital-first and new generation of customers.

 

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Social & Relationship Capital

Airtel has built and nurtured strong relationships with its stakeholders including customers, communities, governments, distributors, and suppliers. Our differentiated offerings, customer-centric service excellence, commitment to inclusive growth, and ethical and transparent operations have earned us their trust and support. We partner with the government to help realise the national aspiration of a ‘Digital India’ and transform legacy communication systems to serve citizens better. The strength of our social partnerships and stakeholder relationships is crucial to our ability to meet the needs of a whole new generation of customers.

 

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Natural Capital

At Airtel, our commitment to using Natural Resources responsibly goes beyond compliance. It is at the core of our intent to create stakeholder value, respecting what nature has provided us and staying environmentally responsible as we grow our operations.

 

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Human Capital

Airtel's strength lies in its dynamic talent base who empowers the Company to relentlessly pursue its mission of turning ideas into reality and making meaningful difference to the lives of millions. Keeping 'I am Airtel' and employees ‘health, well-being and development at the core, we are focused on creating a culture where our employees feel winning and energised and our top talent is inspired and valued. Our people policies have been designed to promote a diverse and inclusive culture, creating an encouraging and healthy work environment across employee life-cycle.

 

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Financial Capital

Airtel's strength lies in its dynamic talent base who empowers the Company to relentlessly pursue its mission of turning ideas into reality and making meaningful difference to the lives of millions. Keeping 'I am Airtel' and employees ‘health, well-being and development at the core, we are focused on creating a culture where our employees feel winning and energised and our top talent is inspired and valued. Our people policies have been designed to promote a diverse and inclusive culture, creating an encouraging and healthy work environment across employee life-cycle.

 

Click here to know more about our Financial Capital.