Terms and Conditions

• Airtel reserves the right to modify or discontinue any existing offers at its sole discretion, without prior notice.
• All special offers are applicable only on the 001 (Primary) ID associated with the customer account.

By availing the “Apple Music” offer (“Offer”), the customer agrees to following terms & conditions:

1. Offer is being made available by Bharti Airtel Limited and Bharti Hexacom Limited (“Airtel”) in all its service areas.
2. Offer details: Customers recharging with packs 319, 349, 379 and 449 will get upto 6 months free subscription to Apple Music.
3. Offer activation: In order to claim the benefits customers need to log on to Airtel Thanks App and click on the Apple Music card within the Thanks page. Then click on the “Claim Now” button and Proceed. Customers can manage their subscription on Thanks App for upto 6 months from the date of claim. Customers who do not have an Apple Account can create one when signing up.
4. Free benefit period will be counted from the day customer clicks on the “Claim Now” button of Apple Music benefit on Airtel Thanks App. This will not be related to the customer signing in or out of their Apple Account.
5. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
6. This offer is valid for both Android and iOS users.
7. Apple Music content access will be activated only after the offer is opted in by the Customer and the Customer has signed into Apple Music.
8. Free benefit period and Apple Music content will be offered for upto 6 months from the date of subscription (i.e. opting in for the offer) and continue even if the customer ports out of Airtel.
9. Any issue related to cancellation, billing, payment or suspension of the benefits should be escalated to Apple.
10. Apple Music subscription / Offer availed via Airtel will be adjusted against any existing Apple Music free trial availed directly from Apple by the Customer. E.g. - If the Customer has already availed 1 month free trial offered by Apple directly, he/she will only be able to avail free benefit under this Offer for upto 5 months.
11. This offer is available to Airtel Prepaid Customers recharging with any of the eligible pack only Once in a lifetime.
12. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Apple Music content access should be escalated to Apple by the customer directly. Airtel will not be responsible for the Apple Music content access and content availability. Apple will not be responsible or liable in case the content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website
13. Airtel will have no liability against any claims arising out of or in connection with the use of the Apple Music content or for any loss or damage of whatsoever nature caused to Eligible Customers or any third party in connection with the subsistence of the Apple Music content.
14. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency shall be binding on the Eligible Customers who have availed this Offer.
15. Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions. The customer shall also be bound by the Apple’s terms and conditions for access to Apple Music Content as available on its https://www.apple.com/in/legal/internet-services/itunes/in/terms-en.html. By Availing the Offer, the customer agrees that the customer has gone through these Offer Terms and Conditions and Apple’s Terms and agrees to the same.
16. Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
17. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
18. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer. Airtel’s total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

• Google One (30 GB cloud storage) (“Offer”) is being made available by Bharti Airtel Limited and Bharti Hexacom Limited (“Airtel”) in its discretion to Airtel Prepaid customers in India on select packs (“Eligible Customers”).
• Offer eligibility: The Offer is extended only to Airtel Prepaid customers who subscribe to 319, 379 and 449 Prepaid packs.
• Offer details: Eligible Customers will get a subscription to Google One (30 GB cloud storage) at no extra cost valid till the eligible pack validity.
• Offer activation: In order to claim the benefits Eligible Customers need to log on to Airtel Thanks App and click on the Google One card within the Thanks page. Click on the “Claim Now” button and then “Proceed”. Customers can manage their subscription on Thanks App. Customers who do not have a google account can create one when signing up.
• Free benefit period will be start from the day customer completes the activation by linking a Google account and will remain valid till pack validity.
• Google One subscription continues till the customer remains active on any of the Eligible Packs.
• In case a customer migrates to some other pack or ports out of Airtel, the Offer will stand - cancelled forthwith.
• The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• If a customer has a Google One subscription from elsewhere, they can still avail the benefit via Airtel and can migrate the service to Airtel Offer. In such a case, customer will only get 30 GB cloud storage. If customer’s existing Google One subscription exceeds 30GB cloud storage, the migration will result in customer’s account being over the storage quota.
• If a customer recharges on an eligible pack other than the current eligible pack, customer will have to re-claim the offer to continue availing the Google One subscription.
• If a customer recharges on the same Eligible Pack before customer’s existing Eligible Pack expires, the new offer period will be queued and will begin automatically after customer’s existing offer ends, same as the Eligible pack validity.
• If a customer recharges on a different pack before customer’s existing Eligible Pack expires, the offer will remain valid only till Eligible pack validity.
• The Google One service is provided to you by Google under Google’s Terms of Use, which are available at https://one.google.com/terms-of-service?g1_landing_page=0, and may be updated by Google from time to time. The other services included in the Offer are provided by Airtel.
• Airtel will have no liability against any claims arising out of or in connection with the use of the Google One services or for any loss or damage of whatsoever nature caused to Eligible Customer or any third party in connection with the subsistence of the Google One Service. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Google One service should be escalated to Google by the customer directly.
• As per Google’s policies, if and when, the user opts out of Google One service, the user will still be able to view their data backed up data on Google One.
• If the user goes over the storage quota, the following will be impacted:
• User cannot upload new files or images to Google Drive
• User cannot back up any photos and videos to Google Photos
• User's ability to send and receive email in Gmail can be impacted.
• User cannot create new files in collaborative content creation apps like Google Docs, Sheets, Slides, Drawings, Forms, and Vids. Nobody can edit or copy affected files, until the user reduces their storage usage.
• User cannot back up new Recorder files.
• If the user is over storage quota for 2 years or longer and if the user doesn't free up or purchase more space to get back under quota, all of user's content may be removed from Gmail, Google Photos, and Google Drive (this includes Google Docs, Sheets, Slides, Drawings, Forms, and Vids). Before user content is removed, Google gives notice using email and notifications within the Google products. This gives the user an opportunity to avoid deletion (by paying for additional storage or removing files) and the opportunity to download content from Google's services.
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency whose changes are applicable to Airtel, and the same shall be binding on the Eligible Customers who have availed this Offer.
• Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions. The customer shall also be bound by Google’s terms and conditions for access to Google One subscription as available on Google One Terms of Service, as such terms may be updated by Google from time to time. Note: The Google Privacy Policy describes how data is handled in this service. Some Google One features are not available in all countries or regions, please visit- https://one.google.com/about/benefits/. By Availing the Offer, the customer agrees that the customer has gone through these Offer Terms and Conditions and Google’s Terms and agrees to the same.
• Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.

In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer. Airtel’s total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

1. Offer is being made available by Bharti Airtel limited and/or Bharti Hexacom Limited (“Airtel”) in its discretion solely to customer(s) who purchase Airtel Wi-Fi through Amazon India’s website or mobile application (“Eligible Customer/s”).
2. Eligible Plans: This Offer is extended only to Eligible Customer who subscribe to following Wi-Fi plans - INR 699/599, 899, 1199, 1599, 3999 (“Eligible Plans”). These plans may change at Airtel’s discretion. Details will be provided during the connection process.
3. Eligible Customers will receive a ₹100 discount per month on Eligible Plans. This discount is available only once per calendar month per Eligible User and applies exclusively to the mobile number registered with the Airtel Wi-Fi connection.
4. Under this Offer, Eligible Customers will get ₹1000 off in the form of 10 vouchers/coupons worth ₹100 each. Each coupon can then be redeemed every month on the Airtel Thanks app for 10 months post activation of services. The Offer coupons can be claimed on the Airtel Thanks app while making bill payments for the Eligible Plans. Only 1 coupon can be claimed at the time of each payment.
5. This offer is strictly non-transferable, non-redeemable for cash, non-negotiable, and shall not be subject to renewal under any circumstances.
6. This promotional Offer is valid solely for customers who purchase the Wi-Fi and Eligible Plans through Amazon. After the Offer period ends, the selected Airtel Wi-Fi plan shall be automatically renewed and billed at the standard applicable rate.
7. The Offer discount will be applied to an Eligible Customer’s first monthly bill after successful installation of Airtel Wi-Fi connection and generation of first bill.
8. The Offer discount shall not be applicable in the event the customer (i) fails or refuses to pay the monthly bill, (ii) discontinues or expresses intent to discontinue the Airtel Wi-Fi services, or (iii) is barred from accessing the services due to non-payment or any other reason deemed appropriate by Airtel at its sole discretion.
9. The Offer will remain applicable even if the customer upgrades or downgrades their plan, provided the new plan is one on which the offer is valid. However, the offer is only valid for the first 10 monthsfrom the date of customer onboarding.
10. The connection will be installed by Airtel post the consent given by the customer. It is the sole responsibility of the customer to ensure the accuracy and completeness of the delivery address provided for the delivery and installation of the Airtel Wi-Fi equipment.
    • In the event of service cancellation for any reason deemed appropriate by Airtel, all remaining coupons associated with the customer’s account shall be forfeited, provided such cancellation occurs within the first ten (10) months from the date of service activation.
11. For the purposes of delivering and installation of the Airtel Wi-Fi equipment, and activating Airtel services, Amazon will share customer information with Airtel, including but not limited to customer’s name and address. By accepting these terms and conditions, the customer expressly consents to the sharing of such information in accordance with applicable data protection laws, the terms of use, and the privacy policies of both Amazon and Airtel.
12. The customer is required to confirm a preferred time slot for the installation of the Airtel Wi-Fi connection. Upon confirmation, Airtel shall proceed with scheduling the delivery and installation accordingly. If the slot is not confirmed by the customer, Airtel will allocate the best possible slot for the installation.
13. Airtel may change the terms of, or add new terms to, these Terms and Conditions, Terms of Use, Privacy policy and any other policy/document, at any time, with or without cause, and/or without giving any notice including those available at its website (in).
14. Airtel makes no express or implied warranties, guarantees, representations or undertakings whatsoever regarding the Service/equipment etc. unless expressly mentioned in the Form.
15. Quality, functionality and/or availability of the services, may be affected and Airtel, without any liability whatsoever, is entitled to refuse, limit, suspend, vary or disconnect the services, at any time, for reasonable cause.
16. The Offer and Airtel Wi-Fi services are governed by Airtel’s terms and conditions available at in.
17. Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
18. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
19. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer and services. Airtel’s total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

By availing the “Perplexity Pro” offer (“Offer”), the customer agrees to the following terms and conditions:

• Offer is being made available by Bharti Airtel Limited/ Bharti Hexacom Limited/Bharti Telemedia Limited (“Airtel”), at its sole discretion, to eligible Airtel customers.
• Offer Eligibility: The Offer is extended to all Airtel customers with Active Subscription on prepaid / post-paid, Wi-Fi or DTH services (as determined solely by Airtel). Customer needs to be active on at least one of prepaid/postpaid, Wi-Fi or DTH services by Airtel to continue using the free subscription.
• Customers can check their eligibility for the Offer on the Manage page of their Airtel Thanks app.
• Offer Details: Eligible Customers will receive a free 12-month subscription to Perplexity Pro
• The Offer redemption period is valid only from 17 July, 2025 to 17 January, 2026 and must be claimed within this time period, after which the offer will not be available to claim.
• Offer Activation: Go to Airtel Thanks App and click on the Perplexity Pro card within the Thanks page. Click on the “Claim Now” button and Proceed. Customers can manage their subscription on Thanks App. Customers need to sign up / sign in on Perplexity via an active Google ID/Apple ID/Email ID to activate Perplexity Pro subscription. Free benefit period and Perplexity Pro subscription will be offered to customers for 12 months from the date of activation (i.e. claiming on Airtel Thanks App and linking to Perplexity). The Customer needs to login via the same account used for activation to access the subscription on any device.
• For existing Perplexity Pro subscribers: No action is required to redeem the offer. The 12-month offer Period will automatically commence after the conclusion of customer’s existing paid subscription cycle. The existing subscription’s end date will display in customer’s account; the offer subscription will activate automatically when the cycle ends, updating the account with a new end date.
• For Perplexity Pro subscribers via Apple or Google in-app purchases: Customer must disable auto-renewal or set the current subscription to cancel before expiration, to enable the offer.

Failure to do so will result in continued billing through Apple or Google, and the offer will not activate.

• The offer cannot be applied to any Enterprise Pro or Max subscriptions.
• Only one redemption per eligible customer is allowed.
• Customers must maintain an Active Subscription with Airtel throughout the 12-month reward period. In case a customer ports out of Airtel or ceases to hold an Active Subscription with Airtel during the free benefit period, the Offer will stand cancelled forthwith. Airtel reserves the right to revoke access to Perplexity Pro in such cases.
• The free Perplexity Pro subscription will not auto-renew after the 12-month period ends.
• The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• This offer is valid for both Android and iOS users.
• These Terms and Conditions shall constitute an agreement between Airtel and each Eligible Customer who subscribes to the Offer. By subscribing to the Offer, Eligible Customer accepts the same as binding upon him/her.
• The Perplexity Pro service is provided to you by Perplexity AI, Inc., under Perplexity’s Terms of Use and Privacy Policy, which are available at https://www.perplexity.ai/hub/legal/terms-of-service and https://www.perplexity.ai/hub/legal/privacy-policy (or any other link updated by Perplexity). Airtel assumes no responsibility or liability for the delivery, outcomes resulting from use, performance, or quality of the Perplexity Pro service. Any concerns or issues related to the use of Perplexity must be addressed directly to support@perplexity.ai.
• Airtel will have no liability against any claims arising out of or in connection with the use of the Perplexity Products & services or for any loss or damage of whatsoever nature caused to Eligible Customer or any third party in connection with the subsistence of the Perplexity Products & services. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Perplexity service should be escalated to Perplexity by the customer directly.
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency whose changes are applicable to Airtel, and the same shall be binding on the Eligible Customers who have availed this Offer.
• Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions. The customer shall also be bound by the Perplexity’s terms and conditions for access to Perplexity subscription as available on https://www.perplexity.ai/hub/legal/terms-of-service. By Availing the Offer, the customer agrees that the customer has gone through these Offer Terms and Conditions and Perplexity’s Terms and agrees to the same.
• Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer. Airtel’s total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

Introduction:

To protect our customers from the exponentially rising menace of SCAMs and Frauds, Bharti Airtel Limited and Bharti Hexacom Limited (together “Airtel”) have launched an AI based Fraud Detection Solution for all for all its cellular connection and/or Wi-Fi subscribers (“Customer”) in India. This will be available for Customers using a VoLTE enabled smartphone with Airtel’s cellular (both prepaid & postpaid) or on Airtel Wi-Fi connection.

Features: Identification of a fraudulent domain/link

• We have implemented AI based technology that uses network intelligence to identify suspicious and malicious domains and links, including but not limited to scanning internet traffic and checking with global repositories and promptly blocking the relevant domain/link at the network level and redirecting the Customer to a secure webpage which explicitly mentions that the domain has been found malicious and hence, blocked.
• The identification of such domains relies on scanning internet traffic, checking with global repositories and real-time algorithm bases analytics.
• Customer may, at their own discretion, report any such link or domain / register a complaint with Airtel by writing to us at grievance@airtel.com. Airtel will thereafter investigate the said link/domain and if our Fraud Detection Solution finds it unsafe as per real time update of the database, the same will be blocked. 
• In case of any grievance, Customer may reach out to us by dialing 121 or by writing to us on grievance@airtel.com.

Miscellaneous

• Identification of a link/domain as fraudulent or malicious is valid only in India, specified by Airtel from time to time. Various DoT / TRAI Guidelines require the service providers to deploy AI /ML based systems for detection/ blocking of fraudulent links. Instructions for blocking of such links/domain are also received periodically from Government authorities including law enforcement agencies from time to time.
• Airtel, at its own discretion, shall be entitled to postpone, suspend, modify or cancel its Fraud Detection and Solution and identification of links/domains as fraudulent or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels Fraud Detection Solution and identification and Blocking of such malicious links/domains, all aspects of the same shall be null and void.
• Airtel provides the Fraud Detection Solution and the identification and blocking of suspicious and malicious links/domains on an 'as is' and 'as available' basis. While Airtel endeavors to provide an effective service, it does not provide warranties or representations specifically regarding its fitness for any particular purpose, performance, merchantability, quality, availability, or that its operation will be entirely free from disruption or errors. The identification and blocking of links are undertaken on a best-effort basis.
• AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE FRAUD DETECTION SOLUTION AND IDENTIFICATION AND BLOCKING OF MALICIOUS LINKS/DOMAINS BY ITS CUSTOMERS.

Declaration: I hereby authorize Bharati Airtel/Bharti Hexacom Limited, to share my profile details and personal information with the insurance company ICICI Lombard for the purpose of issuing the Group Safeguard Accident Insurance Policy.

1. About the offer:

Bharti Airtel Limited and Bharti Hexacom Limited (together referred as ‘Airtel’) is facilitating the offer to its’ eligible Subscribers wherein the pre-paid subscribers of Airtel mobile services subscribing to a specified STV will be provided an accident insurance cover of INR 1,00,000/- in case of accidental death or disability and Rs. 25,000 for hospitalization due to accident during the tenure of the policy. This Offer is available only for Subscribers who are active with Airtel Prepaid Connections, subject to adherence to the terms and conditions specified hereinafter.

• Policy is applicable to selected Airtel Prepaid Recharge Packs as announced by Airtel from time to time and Subscribers between age group of 18 to 80 years as on the date of prepaid recharge.
• Policy will be issued in the name of the individual that is on record as part of customer’s KYC with Airtel at the time of activation of the connection.
• In case of any update in the Subscriber’s KYC details within Airtel’s records, Airtel will share the updated details with the insurance provider for issuance of the revised policies.
• Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to you availing, not receiving or your use of the Offer.
• Policy Tenure ranges from 30-90 days, depending on the validity of the recharge STV availed by the Subscriber.
• Insurance policy will start on the date of the recharge of respective STV.
• In case of subsequent or accretive recharge, the new insurance policy will start after the end date / expiry of the current policy. The start date of the new policy cannot be more than 1 year from the current date. At any point in time, only 1 policy will be active within a particular duration.
• The Scheme Member can make 1 claim per policy for accidental hospitalization and 1 claim for permanent disability or death due to accident, i.e maximum 2 claims per policy within a policy duration. You shall not be eligible to make Insurance claims over and above INR 25,000 on event of accidental hospitalization and INR 1,00,000 on event of permanent disability or death due to Accident.
• The Insurance policy is a contract between ICICI Lombard General Insurance Co. Ltd. and the customer (Scheme Member). The Scheme Member shall reach out to ICICI Lombard Insurance Co. Ltd. for any issues and claims.
• For any further queries, the Scheme Member shall reach out to ICICI Lombard General Insurance Co. Ltd. on their toll-free number, official email ID or website as mentioned in the policy document or certificate of insurance.

2. Definitions:

All capitalized terms used in this Customer T&Cs have the meaning ascribed to them as hereunder.

• ‘Insurer’ means ICICI Lombard General Insurance Company Limited.
• ‘Insurance’ means Accident insurance cover of INR 1,00,000/- provided to a Scheme Member subject to the terms and conditions detailed in the Insurance Policy.
• ‘Insurance Policy’ means the terms and conditions and processes specified by the Insurer for availing the Insurance.
• ‘Customer T&Cs’ means this document agreed between Airtel and You, as amended from time to time and the terms and conditions mentioned herein for You availing the Offer.
• ‘Subscriber’ means Airtel’s mobile subscriber in whose name the Airtel SIM is registered and who avails pre-paid recharges.
• ‘Scheme Member’ / ‘You’ / ‘Your’ means a Subscriber who meets Eligibility Criteria for issuance of Insurance Policy and is issued a COI.
• ‘COI’ means Certificate of Insurance issued by the Insurer to the Scheme Member.
• ‘STV’ means Special Tariff Voucher specified by Airtel as stated in Annexure – I or as specified from time to time, at its sole discretion.
• ‘Offer’ means Insurance for Subscriber(s).
• ‘Eligibility Criteria’ means the Subscriber who falls within the prescribed age limit of 18 years to 80 years as on the date of recharge and such other criteria as may be specified by the Insurer and Airtel from time to time, at their sole discretion.

3. The Offer shall be valid only in India.

4. You shall be able to avail the Offer only till the time ‘You’ continue to be an Airtel Subscriber subscribing to the specified STV.

5. The Offer and Insurance Policy shall stand terminated on occurrence of, including but not limited, the following conditions:

1. Ownership change within the policy duration;
2. Mobile number portability from Airtel to a thirty party provider;
3. Scheme Member turns 81 years of age.

6. You acknowledge and agree that any claim pertaining to the Insurance shall lie with Insurer and Airtel shall have no liability towards Insurance and / or its’ claim including but not limited to its approval or rejection or any dispute or difference arising therefrom.

7. You categorically absolve Airtel of any liability towards the same and agree to indemnify and hold Airtel and its directors, officers, employees, agents and consultants against any damage, claim, cost, loss, compensation, action, liability, legal proceedings (including reasonable Attorney fees), orders, directions etc. (collectively, ‘Claims’) suffered or incurred by Airtel with respect to the Offer.

8. You acknowledge that the link of the Airtel’s Customer T&Cs applicable to this Offer and Insurer’s Insurance Policy applicable for availing the Insurance have been made available to You by way of an SMS link. The same are also hosted on www.airtel.in/tnc or on Airtel Thanks App as updated by Airtel or Insurer from time to time. You understand, acknowledge and agree that Insurance Policy is a contract between You and the Insurer and You shall be bound by the terms and conditions of the Insurance policy specified by the Insurer from time to time. You further acknowledge and agree that Airtel does not have any control in respect of the terms and conditions specified by Insurer in respect of the Insurance. Airtel shall not be responsible for any non-performance or breach of any contract entered between You and the Insurer and shall not and is not required to mediate or resolve any dispute or disagreement between You and the Insurer. You acknowledge and agree that Airtel is a mere facilitator in this Offer and it does not hold any right, title or interest, nor has any obligations or liabilities in respect of the Insurance issued to you by the Insurer. If there is any conflict between the provisions of Airtel’s Customer T&Cs and Insurer’s Insurance Policy, the terms of Insurer’s Insurance Policy shall prevail.

9. Registration process: In order to avail the Offer and benefits thereunder, You must recharge and maintain the select STV. Subject to You fulfilling the Eligibility Criteria, the Insurer shall activate the Insurance.

By opting to this STV, You authorize Airtel to share such details / information about You and documents as may be required by the Insurer for purposes of activation of the Insurance. You also authorize Airtel to store your nominee details provided for Insurance purposes and share the same with the Insurer for purposes of activation, of the Insurance. You confirm the correctness and authenticity of the information and documents provided by You to Airtel.

You may manage nominee, and other details either directly through Your Airtel Thanks App or through reaching out the insurance partner – ICICI Lombard.

10. Inaccurate information shared by way of Documentation, claim form as against the information gathered during the investigation in relation to the Scheme Member shall lead to repudiation of Insurance claim(s).

11. If You are a Subscriber of two (2) or more Airtel pre-paid connections, Your maximum Insurance cover will be INR 5,00,000/- and You shall not be eligible to make Insurance claims over and above INR 5,00,000/-.

12. Claims arising out of incorrect data regardless of intentional or unintentional errors committed by the Scheme Members, will not be payable by the Insurer. The Insurer shall have the right to investigate claims and also check for accuracy and authenticity of the information provided at the time of submitting the claim.

13. As per the existing IRDAI norms, Scheme Member may approach ICICI Lombard or as per the modes described in Insurance Policy or as on Airtel Thanks App for policy servicing requests like name correction, change in contact details & nominee and for submitting the cancelation requests. Note that this change in details is applicable only to the insurance policy and not in the Airtel records.

14. This Offer is available to Airtel subscribers only and cannot be used along with services provided by any other telecommunications service provider in India.

15. This Offer cannot be combined with any other offer provided by Airtel.

16. These Customer T&Cs shall constitute an agreement between Airtel and You and by opting to the Offer, You accept the same as binding upon You. Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.

17. The terms and conditions of usage of telecommunication services of Airtel, shall continue to be applicable upon You as a user of Airtel pre-paid mobile services.

18. Airtel shall be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate You for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer. Any active policy will continue to be honoured until the policy expiry date.

19. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to you availing, not receiving or your use of the Offer.

20. Airtel makes no warranties or representations whatsoever in respect of the offer and the mobile services including as to its fitness for any particular purpose, merchantability, quality, availability, disruption or error free operation.

21. The Customer T&Cs do not constitute any general representation from Airtel regarding Airtel’s mobile services or its availability. Airtel’s network and the provision of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

22. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this Customer T&Cs, will be governed by and construed in accordance with Indian laws. Airtel and the Scheme Member submit to the exclusive jurisdiction of Courts at New Delhi alone.

23. You agree that these Customer T&Cs will be valid for the entire duration of the validity of the STV and Your Insurance policy or policies, as the case may be, issued to You under the Offer.

Annexure 1:

ICICI Lombard Group Safeguard (Accident Insurance) Terms and Conditions:

• Policy is valid for Indian citizens who have done an Airtel Bundle Recharge with insurance benefit (Rs. 239/399/969) and are aged between 18-80 years at the time of Insurance activation. Policy will be issued in the name of the individual as registered with Airtel. The insurance benefit shall not be applicable for connections in the name of non-individual entities.
• If you are not eligible for the policy, the policy can’t be generated for you, but you can continue to enjoy the other benefits of the bundle
• Policy Tenure ranges from 30 days to 90 days, as per the validity of the recharge STV
• Since short term policy is event based, tenure of the policy will be linked to the validity of the recharge or transaction and not beyond that. This is Not applicable to Fastag recharge.
• Only registered Customers of Airtel ( SELF ONLY ) are eligible for enrolment in this policy.
• Number of policy will be restricted to 5 policies per person. Customer can only avail one policy during one policy period in this channel, in case of multiple policies Insurer’s liability will be restricted to 5 active policies only.
• Policy will start from the next day i.e. T+1 12 am from the date of recharge (T=Transaction date).
• The individual policy term (T) for the policies concerned could be for a maximum of 30 days or 90 days as per the validity of Airtel recharge bundle plans - 239 or 399, 969 respectively
• For further details on the Terms & Conditions of the Insurance Policy, kindly refer the Policy Wordings for Group Safeguard Insurance
• This policy is offered by ICICI Lombard General Insurance Co. Ltd. and covers benefit of INR 1 lakh for accidental death or permanent total disability and INR 25,000 for hospitalization due to an accident, valid until the customer continues to recharge with any one of the 239/399/969 Airtel Insurance Bundle Recharge. In case of successful claim, the payout would be made to You. Death Claim payout will be made to your Nominee / Legal heir.
  • a) ICICI Lombard reserves the right to repudiate/restrict the claim if Policy terms and condition are not met.
  • b) Claims shall be settled only after obtaining the all required claim documents raised by insurer.
• Customer shall receive the policy certificate directly on his/her mobile no. registered with Airtel on which the Airtel recharge has been activated and on Airtel Thanks App registered with same mobile number.
• In case the member is holding multiple SIM cards and insurance is activated on all such cards, maximum Sum Assured payable at the time of death claim will not exceed INR 5,00,000/- (Indian Rupees Four Lakhs only) in any case
• The Insurance policy is a contract between ICICI Lombard General Insurance Co. Ltd. and the customer. The customer should reach out to ICICI Lombard Insurance Co. Ltd. for any issues and claims.
• Claim Intimation from the Nominee must reach within thirty (30) days from the date of demise of the Scheme Member as per the process prescribed below to the Insurer.

Claims Process:

• In case you need to make a claim, just call ICICI Lombard’s toll free number 1800 2666 or send an email to PAclaims@icicilombard.com or customersupport@icicilombard.com to intimate the claim.
• It’s a 3 step, simple, hassle-free Claims Process.

Note: Please keep your policy certificate number handy

1. Inform the Insurer (Intimate), of your claim using policy number. Insurer registers the claim and shares a claim number

2. Upload and submit the required list of documents and necessary information for claim processing. Insurance Company shall verify all the documents and determine if it’s a valid claim

3. Provide bank details (cancelled cheque) and receive the Claim payment in your account.

In case of any lack of documents or further information required, insurance team shall guide the customer to submit the relevant information.

List of documents (scanned copies) required for processing a claim:

• For Accidental Death Benefit
  • KYC proof (PAN, Aadhaar, etc.) and Cancelled cheque for bank account details
  • Duly filled and signed claim form
  • FIR or Panchnama
  • Death certificate from Municipal Corporation
  • Post Mortem Report
  • Police Final Charge sheet/Court final order
  • Indoor case papers
  • Medical or Hospital Reports, Chemical analysis, Viscera or forensic report as available

• For Permanent Total Disability arising due to an accident
  • KYC proof (Photo ID eg. PAN, Aadhaar,Valid Passport etc.) and Cancelled cheque for bank account details
  • Duly filled and signed claim form
  • of FIR or MLC or Panchnama
  • Police Final Charge sheet/Court final order
  • Doctor’s Certificate of Disability
  • Medical certificate/bills/treatment papers
  • Indoor case papers

• For Accidental Hospitalization Expenses Reimbursement
  • KYC proof (PAN, Aadhaar, etc.) and Cancelled cheque for bank account details
  • Duly filled and signed claim form
  • Discharge Summary/Card
  • FIR and Panchnama wherever applicable
  • Medical and investigation/diagnostic reports, Prescriptions and bills
  • Indoor case papers

Note:

1. ICICI Lombard can request for further documentation / clarification, if required

2. In case of death of the nominee, a succession certificate would be required. In case the successor is a minor, and then Guardianship Certificate would be required.

• The Insurer checks the required documents submitted as per the check list of insurance company and proceeds for claims settlement.
• Claim Amount is settled in favour of customer/nominee/legal heir. The Claim amount is transferred via fund transfer/NEFT to the bank account.
• Inaccurate information detected in the claim form against the information as gathered during the investigation in relation to a Scheme Member will lead to repudiation of claims.
• I agree that all the declarations provided above will be valid for all the future Insurance policies of ICICI Lombard issued against the specified Airtel recharge with insurance benefit for a period of 12 months from the date of acceptance of these T&C's.
• For any further queries, the policyholder should reach out to ICICI Lombard General Insurance Co. Ltd. on their toll-free number, official email ID or website as mentioned in the policy document or certificate of insurance.

For claims or support, reach out to ICICI Lombard through:

• Toll free number – 18002666
• All Support Email – customersupport@icicilombard.com
• Claims Support Email – PAclaims@icicilombard.com

You can also visit Claim Intimation Page on ICICI Lombard website or Airtel Thanks App to raise a claim.

By availing the “Google One” offer (“Offer”), the customer agrees to following terms & conditions:

• Offer is being made available by Bharti Airtel Limited/ Bharti Hexacom Limited (“Airtel”) in its discretion to Airtel Postpaid customers in India on select plans (“Eligible Customers”).
• Offer eligibility: The Offer is extended only to Airtel Postpaid customers who subscribe to or have subscribed to 449 & above Postpaid plans (“Eligible Plans”).
• Customers can check their eligibility for the Offer in the Manage page of their Airtel Thanks app.
• Offer details: Eligible Customers will get 6 months subscription to Google One (100 GB cloud storage) at no extra cost. Customers while claiming the free benefit will need to give consent for Google One “Add to bill” at Rs. 125/- per month post the completion / expiration of the free benefit of 6 months.
• Offer activation: Go to Airtel Thanks App and click on the Google One card within the Thanks page. Click on the “Claim Now” button and Proceed. Customers can manage their subscription on Thanks App. Customers who do not have a google account can create one when signing up.
• Free benefit period and Google One subscription will be offered for 6 months from the date of activation (i.e. linking of Google account) and shall stand cancelled if the customer ports out of Airtel or migrates to prepaid.
• By opting in for the “Add to bill” offer, the customer agrees to an auto-recurring monthly charge for the subscription amount that will be automatically levied on the customer’s postpaid account unless the subscription is expressly cancelled by the customer.
• During “Add to Bill” offer, Google One subscription is offered on monthly basis and continues for the full 1 month term even if the customer cancels the subscription during the month / before the end of the month or ports out of Airtel or migrates to Airtel Prepaid.
• In case a customer migrates to prepaid or ports out of Airtel during the free benefit period, the Offer will stand cancelled forthwith.
• The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• Free benefit period and Google One subscription will be offered for 6 months from the date of activation (i.e. linking of Google account) and
• If a customer has a Google subscription from elsewhere, they can still avail the benefit via Airtel and can migrate the service to Airtel Offer.

• The Google One service is provided to you by Google Asia Pacific Pte Ltd under the Google’s Terms of Use, which are available at https://one.google.com/terms-of-service?g1_landing_page=0 (or any other link updated by Google). The other services included in the Offer are provided by Airtel.

• Airtel will have no liability against any claims arising out of or in connection with the use of the Google One services or for any loss or damage of whatsoever nature caused to Eligible Customer or any third party in connection with the subsistence of the Google One Service. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Google One service should be escalated to Google by the customer directly.
• As per Google’s policies, if and when, the user opts out of Google One service, the user will still be able to view their data backed up data on Google One.
• If the user goes over the storage quota, the following will be impacted:

• User cannot upload new files or images to Google Drive
• User cannot back up any photos and videos to Google Photos
• User's ability to send and receive email in Gmail can be impacted.
• User cannot create new files in collaborative content creation apps like Google Docs, Sheets, Slides, Drawings, Forms, and Vids. Nobody can edit or copy affected files, until the user reduces their storage usage.
• User cannot back up new Recorder files.

• If the user is over storage quota for 2 years or longer and if the user doesn't free up or purchase more space to get back under quota, all of user's content may be removed from Gmail, Google Photos, and Google Drive (this includes Google Docs, Sheets, Slides, Drawings, Forms, and Vids). Before user content is removed, Google gives notice using email and notifications within the Google products. This gives the user an opportunity to avoid deletion (by paying for additional storage or removing files) and the opportunity to download content from Google's services.
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency whose changes applicable to Airtel, and the same shall be binding on the Eligible Customers who have availed this Offer.
• Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions. The customer shall also be bound by the Google’s terms and conditions for access to Google One subscription as available on https://one.google.com/terms-of-service?g1_landing_page=0. By Availing the Offer, the customer agrees that the customer has gone through these Offer Terms and Conditions and Google’s Terms and agrees to the same.
• Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer. Airtel’s total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

By availing the “Apple TV+” offer (“Offer”), the customer agrees to following terms & conditions:

• Offer is being made available by Bharti Airtel Limited / Bharti Hexacom Limited (“Airtel”) in its discretion to Airtel Broadband customers in India on select plans (“Eligible Customers”).
• Offer eligibility: The Offer is extended only to Airtel Broadband customers who subscribe to following Broadband plans - Rs. 999, 1099, 1599 and 3999 (“Eligible Plans”).
• Customers can check their eligibility for the Offer in the Manage page of their Airtel Thanks app.
• Offer details: Eligible Customers will get free Apple TV+ subscription as per the plan validity.
• Offer activation: In order to enjoy the Apple TV+ service as part of the Offer, you will need to activate the Apple TV+ service by completing its activation process. Go to Airtel Thanks App or access the link you will receive via SMS. On “Discover Thanks Benefit” Page, customer will scroll down and find the “Apple TV+” tile under “Enjoy your rewards” section and follow two-step process to activate the bundle. Click on the “Claim Now” button and Proceed. Customers can manage their subscription on Thanks App. Customers who do not have an Apple Account can create one when signing up.
• For Eligible Customers using the Xstream Box (“Box”) – Install the Apple TV+ app on your Xstream Box, post which Apple TV+ icon will be visible on the Home page of the Box. Once you focus on Apple TV+ content card, the quick view comes up for that content. Click on the “Claim Offer” button on the bottom left side of the content. This will land you on a page with a QR code and instructions to claim the benefit. Follow the steps on the screen and scan the QR code with your phone. This will open Thanks app and land you on the Apple TV+ Claim page with “Proceed” button. The next set of steps will be same as the offer activation steps mentioned above. Once completed, you can go back to your Box and enjoy the benefit.
• The Apple TV+ service is provided to you by Apple Distribution International Limited under the Apple’s Terms of Use, which will be provided to you separately. The other services included in the Offer are provided by Airtel.
• When an Eligible Customer ceases to hold an active account with Airtel Broadband on Eligible Plan, they will no longer be able to access the Offer.
• This is a monthly benefit and will only be applicable if the customer continues to be on the Apple TV+ Eligible Plan or upgrades to the next eligible plan. In such cases, customer will not have to re-claim the benefit.
• The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• This offer is valid for both Android and iOS users.
• Apple TV+ content access will be activated only after the Offer is opted in / activated by the Eligible Customer and the Eligible Customer has signed into Apple TV+.
• In case a customer downgrades to any other plan which is not an Eligible Plan and thereafter again subscribes for an Eligible Plan, customer will have to re-claim and complete the activation journey to enjoy the Apple TV+ subscription.
• If you already have an existing Apple account, you can link it to your Offer when you activate Apple TV+ as part of your Offer. Once you link your Apple Account and it is the same as an Apple Account with an existing TV+ subscription, Apple will pause their current subscription and start a new one via Airtel. If the customer leaves Airtel, or downgrades their plan outside of eligibility, Apple will reinstate the previous paid subscription. For any queries regarding your billing with Apple TV+ for your existing Apple TV+ account please contact Apple directly.
• These Terms and Conditions shall constitute an agreement between Airtel and each Eligible Customer who subscribes to the Offer. By subscribing to the Offer, Eligible Customer accepts the same as binding upon him/her.
• The Apple TV+ Offer shall stand cancelled if the customer ports out of Airtel or downgrades to an ineligible plan.
• Apple TV+ subscription availed via Airtel will work independently of any existing Apple TV+ subscription taken by the customer elsewhere i.e. the subscription validity is non-accretive / non-additive in nature.
• Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Apple TV+ content access should be escalated to Apple by the customer directly. Airtel will not be responsible for Apple TV+ content access and content availability. Apple will not be responsible or liable in case the content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
• Airtel will have no liability against any claims arising out of or in connection with the use of the Apple TV+ content or for any loss or damage of whatsoever nature caused to Eligible Customer or any third party in connection with the subsistence of the Apple TV+ content.
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the Eligible Customers who have availed this Offer.
• Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions. The customer shall also be bound by the Apple’s terms and conditions for access to Apple TV+ Content as available on its https://www.apple.com/in/legal/internet-services/itunes/in/terms-en.html. By Availing the Offer, the customer agrees that the customer has gone through these Offer Terms and Conditions and Apple’s Terms and agrees to the same.
• Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer. Airtel’s total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

By availing the “Apple TV+” offer (“Offer”), the customer agrees to following terms & conditions:

• Offer is being made available by Bharti Airtel Limited / Bharti Hexacom Limited (“Airtel”) in its discretion to Airtel Postpaid customers in India on select plans (“Eligible Customers”).
• Offer eligibility: The Offer is extended only to Airtel Postpaid customers who subscribe to the following Postpaid plans - Rs. 999, 1199, 1399 and 1749 (“Eligible Plans”).
• Customers can check their eligibility for the Offer in the Manage page of their Airtel Thanks app.
• Offer details: Eligible Customers will get free Apple TV+ subscription as per the plan validity.
• Offer activation: In order to enjoy the Apple TV+ service as part of the Offer, you will need to activate the Apple TV+ service by completing its activation process. Go to Airtel Thanks App or access the link you will receive via SMS. On “Discover Thanks Benefit” Page, customer will scroll down and find the “Apple TV+” tile under “Enjoy your rewards” section and follow two-step process to activate the bundle. Click on the “Claim Now” button and Proceed. Customers can manage their subscription on Thanks App. Customers who do not have an Apple Account can create one when signing up.
• For Eligible Customers using the Xstream Box (“Box”) – Install the Apple TV+ app on your Xstream Box, post which Apple TV+ icon will be visible on the Home page of the Box. Once you focus on Apple TV+ content card, the quick view comes up for that content. Click on the “Claim Offer” button on the bottom left side of the content. This will land you on a page with a QR code and instructions to claim the benefit. Follow the steps on the screen and scan the QR code with your phone. This will open Thanks app and land you on the Apple TV+ Claim page with “Proceed” button. The next set of steps will be same as the offer activation steps mentioned above. Once completed, you can go back to your Box and enjoy the benefit.
• The Apple TV+ service is provided to you by Apple Distribution International Limited under the Apple’s Terms of Use, which will be provided to you separately. The other services included in the Offer are provided by Airtel.
• When an Eligible Customer ceases to hold an active account with Airtel Postpaid on Eligible Plan, they will no longer be able to access the Offer.
• This is a monthly benefit and will only be applicable if the customer continues to be on the Apple TV+ Eligible Plan or upgrades to the next eligible plan. In such cases, customer will not have to re-claim the benefit.
• The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• This offer is valid for both Android and iOS users.
• Apple TV+ content access will be activated only after the Offer is opted in / activated by the Eligible Customer and the Eligible Customer has signed into Apple TV+.
• In case a customer downgrades to any other plan which is not an Eligible Plan and thereafter again subscribes for an Eligible Plan, customer will have to re-claim and complete the activation journey to enjoy the Apple TV+ subscription.
• If you already have an existing Apple account, you can link it to your Offer when you activate Apple TV+ as part of your Offer. Once you link your Apple Account and it is the same as an Apple Account with an existing TV+ subscription, Apple will pause their current subscription and start a new one via Airtel. If the customer leaves Airtel, or downgrades their plan outside of eligibility, Apple will reinstate the previous paid subscription. For any queries regarding your billing with Apple TV+ for your existing Apple TV+ account please contact Apple directly.
• These Terms and Conditions shall constitute an agreement between Airtel and each Eligible Customer who subscribes to the Offer. By subscribing to the Offer, Eligible Customer accepts the same as binding upon him/her.
• The Apple TV+ Offer shall stand cancelled if the customer ports out of Airtel or downgrades to an ineligible plan.
• Apple TV+ subscription availed via Airtel will work independently of any existing Apple TV+ subscription taken by the customer elsewhere i.e. the subscription validity is non-accretive / non-additive in nature.
• Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Apple TV+ content access should be escalated to Apple by the customer directly. Airtel will not be responsible for Apple TV+ content access and content availability. Apple will not be responsible or liable in case the content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
• Airtel will have no liability against any claims arising out of or in connection with the use of the Apple TV+ content or for any loss or damage of whatsoever nature caused to Eligible Customer or any third party in connection with the subsistence of the Apple TV+ content.
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the Eligible Customers who have availed this Offer.
• Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions. The customer shall also be bound by the Apple’s terms and conditions for access to Apple TV+ Content as available on its https://www.apple.com/in/legal/internet-services/itunes/in/terms-en.html. By Availing the Offer, the customer agrees that the customer has gone through these Offer Terms and Conditions and Apple’s Terms and agrees to the same.
• Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer. Airtel’s total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

By availing the “Apple Music” offer (“Offer”), the customer agrees to following terms & conditions:

• Offer is being made available by Bharti Airtel Limited/ Bharti Hexacom Limited (“Airtel”) in its discretion to Airtel Postpaid customers in India on select plans (“Eligible Customers”).
• Offer eligibility: The Offer is extended only to Airtel Postpaid customers who subscribe to or have subscribed to following Postpaid plans - Rs. 999, 1199, 1399 and 1749 (“Eligible Plans”).
• Customers can check their eligibility for the Offer in the manage page of their Airtel Thanks app.
• Offer details: Eligible Customers will get 6 months free subscription to Apple Music. Customers while claiming the free benefit will need to give consent for Apple Music “Add to bill” at Rs. 119/- per month post the completion / expiration of the free benefit of 6 months.
• Offer activation: Go to Airtel Thanks App and click on the Apple Music card within the Thanks page. Click on the “Claim Now” button and Proceed. Customers can manage their subscription on Thanks App. Customers who do not have an Apple Account can create one when signing up.
• Free benefit period will be counted from the day customer clicks on the “Claim Now” button of Apple Music benefit card for the 1st time on Airtel Thanks App. This will not be related to the customer signing in or out of their Apple Account.
• By opting in for the “Add to bill” offer, the customer agrees to an auto-recurring monthly charge for the subscription amount that will be automatically levied on the customer’s postpaid account unless the subscription is expressly cancelled by the customer.
• Apple Music subscription is offered on monthly basis and continues for the full 1 month term even if the customer cancels the subscription during the month / before the end of the calendar month or ports out of Airtel or migrates to Airtel Prepaid.
• In case a customer downgrades to any other plan which is not an Eligible Plan during the free benefit period, the Offer will stand cancelled forthwith.
• In case a customer downgrades to any other plan which is not an Eligible Plan after the free benefit period, auto-recurring monthly charge for the subscription amount will be automatically levied on the customer’s postpaid account unless the subscription is expressly cancelled by the customer.
• The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• This offer is valid for both Android and iOS users with compatible devices and have valid ID with apple music.
• Apple Music content access will be activated only after the offer is opted in by the Eligible Customer and the Eligible Customer has signed into Apple Music.
• Free benefit period and Apple Music content will be offered for 6 months from the date of subscription (i.e. opting in for the offer) and shall stand cancelled if the customer ports out of Airtel.
• The Apple Music service is provided to you by Apple Distribution International Limited under the Apple’s Terms of Use, which will be provided to you separately. The other services included in the Offer are provided by Airtel.
• Apple Music subscription availed via Airtel will work independently of any existing Apple Music subscription taken by the customer elsewhere i.e. the subscription validity is non-accretive / non-additive in nature.
• Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Apple Music content access should be escalated to Apple by the customer directly. Airtel will not be responsible for the Apple Music content access and content availability. Apple will not be responsible or liable in case the content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
• Airtel will have no liability against any claims arising out of or in connection with the use of the Apple Music content or for any loss or damage of whatsoever nature caused to Eligible Customer or any third party in connection with the subsistence of the Apple Music content.
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the Eligible Customers who have availed this Offer.
• Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions. The customer shall also be bound by the Apple’s terms and conditions for access to Apple Music Content as available on its https://www.apple.com/in/legal/internet-services/itunes/in/terms-en.html. By Availing the Offer, the customer agrees that the customer has gone through these Offer Terms and Conditions and Apple’s Terms and agrees to the same.
• Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer. Airtel’s total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

Introduction:

To protect our customers from the exponentially rising menace of SPAM calls and SMSes, Bharti Airtel Limited and Bharti Hexacom Limited (together “Airtel”) have enabled identification of suspected spam as “Airtel Warning: Spam” for all its cellular connection subscribers (“Customer”) in India. This will be available for Customers using a VoLTE enabled smartphone with Airtel’s cellular connection (both prepaid & postpaid).

Features: Identification of suspected spam as “Airtel Warning: Spam”

• We have implemented AI based technology that uses network intelligence to identify calls/SMSs, including but not limited to the behavioral pattern of the caller / sender and promptly notifies it to the Customer as “Airtel Warning: Spam”.
• The identification of such suspected spam calls / SMS relies on the usage pattern, frequency, call duration, use of suspicious URLs, IMEI and 250+ derived parameters.
• Customer may, at their own discretion decide to block such caller / sender and report / register a complaint against it with Airtel on www.airtel.in
• Except otherwise as specifically stated herein, no commitment, assurance, guarantee etc., of any kind whatsoever on precision or availability has been given by Airtel to the Customer in respect of Identification of suspected spam.
• In case of any grievance, Customer may reach out to us by dialing 121 or by writing to us on spam.grievance@airtel.com

Miscellaneous

• Identification of suspected spam as Airtel Warning: Spam is valid only in India, specified by Airtel from time to time. Various DoT / TRAI Guidelines require the service providers to deploy AI /ML based systems for detection/ blocking of SPAM. Instructions for blocking of such numbers is also received periodically from other Government authorities including law enforcement agencies.
• Airtel, at its own discretion, shall be entitled to postpone, suspend, modify or cancel Identification of suspected spam as “Airtel Warning: Spam” or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels Identification of such suspected spam, all aspects of Identification of suspected spam shall be null and void.
• AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF IDENTIFICATION OF SUSPECTED SPAM INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
• AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO USE OF IDENTIFICATION OF SUSPECTED SPAM AS “AIRTEL WARNING: SPAM” BY ITS CUSTOMERS.

• This is an emergency Validity Loan facility, which allows Airtel customers to avail 1.5 GB Data and Unlimited All India calling ( except on special numbers) valid for 1 Day (same day midnight) without doing any recharge. Customers whose validity has exhausted can opt for Validity Loan.
• The recovery of one day Validity Loan from Prepaid Customers of Rajasthan, Kerala, Bihar, Karnataka and Andhra Pradesh service areas who have in past availed and have outstanding will only be done from next Validity Pack recharge done by the customer, on following MRPs 199, 219, 355, 379, 429, 449, 509, 549, 579, 589, 609, 619, 649, 799, 838, 859, 929, 979, 1029, 1199, 1798, 1999, 3599, 3999.
• New validity loans are now not available

1. As per Open Signal’s Regional Overall Mobile Network Experience Report, October’23 Report, Airtel has won 5 out of 6, 5G Awards in West Bengal except Kolkata and therefore is “The most 5G awarded network in West Bengal”

2. The claim is based on Open Signal’s reports. Open Signal is a global provider of independent insights and data integrating network experience and market performance across converged, wireless and broadband operators.

3. As per this report, Airtel has won the following awards in West Bengal:

• Video Experience
• Live Video Experience
• Games Experience
• Voice App Experience
• Download Speed Experience
• Upload Speed Experience

For more details, visit https://www.opensignal.com/reports/2023/10/india/mobile-network-experience

4. The general Terms and Conditions applicable to Airtel mobile network subscribers shall continue to be applicable in addition to the terms and conditions herein

1. As per Open Signal’s Regional 5G Mobile Network Experience Report, October’23 Report, Airtel is “Rajasthan’s best 5G network”.

2. The claim is based on Open Signal’s reports. Open Signal is a global provider of independent insights and data integrating network experience and market performance across converged, wireless and broadband operators.

3. As per this report, Airtel has won the following awards in Rajasthan:

• Best 5G Video experience
• Best 5G LIVE video experience
• 5G Games experience
• 5G Voice App experience
• 5G Download speed
• 5G upload speed

For more details, visit https://www.opensignal.com/reports/2023/10/india/mobile-network-experience

4. The general Terms and Conditions applicable to Airtel mobile network subscribers shall continue to be applicable in addition to the terms and conditions herein.

1. As per Open Signal’s Regional 5G Mobile Network Experience Report, October’23 Report, Airtel is “Best 5G Video Experience network” in states mentioned below.
Andhra Pradesh, Assam, Delhi, Gujarat, Haryana, Himachal Pradesh, Jammu & Kashmir, Madhya Pradesh, Maharashtra, Mumbai, North East, Odisha, Punjab, Rajasthan, Uttar Pradesh, West Bengal

2. Open Signal is a global provider of independent insights and data integrating network experience and market performance across converged, wireless and broadband operators. For more details, visit https://www.opensignal.com/reports/2023/10/india/mobile-network-experience

3. The general Terms and Conditions applicable to Airtel mobile network subscribers shall continue to be applicable in addition to the terms and conditions herein.

1. As per Open Signal’s Regional 5G Mobile Network Experience Report, October’23 Report, Airtel is “Mumbai’s best 5G Video Experience network”, “Mumbai’s best 5G Live Video experience network”, “Mumbai’s best 5G Voice App experience network”.

2. The claim is based on Open Signal’s reports. Open Signal is a global provider of independent insights and data integrating network experience and market performance across converged, wireless and broadband operators.

3. As per this report, Airtel has won the following awards in Mumbai:

• 5G LIVE video experience
• 5G Video experience
• 5G Voice App experience

For more details, visit https://www.opensignal.com/reports/2023/10/india/mobile-network-experience

4. The general Terms and Conditions applicable to Airtel mobile network subscribers shall continue to be applicable in addition to the terms and conditions herein.

• 273 new towers have been added during Dec 2022 to Mar 2024 in Ahmedabad
• 121 new towers have been added during Dec 2022 to Mar 2024 in Gandhinagar
• 266 new towers have been added during Dec 2022 to Mar 2024 in Surat
• 180 new towers have been added during Dec 2022 to Mar 2024 in Rajkot
• 225 new towers have been added during Dec 2022 to Mar 2024 in Vadodra
• 172 new towers have been added during Dec 2022 to Mar 2024 in Bhavnagar
• 317 new towers have been added during Dec 2022 to Mar 2024 in Banas Kantha
• 183 new towers have been added during Dec 2022 to Mar 2024 in Mahesana
• 134 new towers have been added during Dec 2022 to Mar 2024 in Anand
• 158 new towers have been added during Dec 2022 to Mar 2024 in Bharuch
• 141 new towers have been added during Dec 2022 to Mar 2024 in Kheda
• 74 new towers have been added during Dec 2022 to Mar 2024 in Botad
• 41 new towers have been added during Dec 2022 to Mar 2024 in Navsari
• 50 new towers have been added during Dec 2022 to Mar 2024 in Valsad
• 86 new towers have been added during Dec 2022 to Mar 2024 in Morbi
• 104 new towers have been added during Dec 2022 to Mar 2024 in Sabar Kantha

Prioritize your child's safety as a parent. Safeguard them online by installing Parental Control Filters (PCF) for your computer's operating system and browsers from a reliable source. Protect your child from exposure to harmful content and contacts.

1. As per Open Signal’s Regional 5G Mobile Network Experience Report, October’23 Report, Airtel is “Odisha’s best 5G network”.

2. The claim is based on Open Signal’s reports. Open Signal is a global provider of independent insights and data integrating network experience and market performance across converged, wireless and broadband operators.

3. As per this report, Airtel has won the following awards in Odisha:

• Best 5G experience in Odisha
• Best 5G LIVE video experience
• Best 5G Games experience
• Best 5G Voice App experience
• Best 5G Download speed
• Best 5G upload speed

For more details, visit https://www.opensignal.com/reports/2023/10/india/mobile-network-experience

4. The general Terms and Conditions applicable to Airtel mobile network subscribers shall continue to be applicable in addition to the terms and conditions herein

1. Offer will be applicable only:

• upon purchase of a Device (defined above in Offer Terms) during the Offer Period from the Seller through Amazon.in;
• upon activating a new Airtel postpaid connection (including by way of conversion from Airtel prepaid to Airtel postpaid, MNP from third party network provider to Airtel and subscribing to a new Airtel network connection) within 60 days from date of Device purchase; and
• for availing retail Airtel postpaid plans – 399, 499, 599, 999, 1199, 1499. (Note - Corporate connections will not be eligible for this Offer).

2. 10 coupons of Rs.200 each will be credited to Airtel Thanks App within 20 days of converting to new Airtel postpaid connection.

3. Coupons are applicable only for individual/ family connections and add-on connections.

4. Airtel postpaid conversion must be completed within 60 days of date of purchase of Device from the Seller as per the Offer Terms.

5. Coupons will be applicable only on 1 (one) registered Airtel connection and Device.

6. Coupon validity: 11 months from the day of coupon credit.

7. Only 1 (one) coupon can be applied during each bill payment.

8. Each coupon can be used only once a month

9. Coupons will only be applicable when postpaid monthly bills are paid through Airtel Thanks App.

10. Postpaid number to which the coupons are credited must login to Airtel Thanks App to avail discount on individual / family bill payment.

11. Customers will not be able to apply the coupon under the Offer on Airtel Postpaid ‘black bill’ which is offered as part of the Airtel Black program run by Airtel.

12. Airtel postpaid connection availed under this Offer must be active on the Device purchased from the Seller (as per Offer Terms) at the time of bill generation.

13. Credited coupons will not be applicable if customer downgrades to a prepaid connection, ports out of Airtel postpaid or shifts the connection to safe custody before the end of 11 months.

14. Credited coupons will not be applicable if customer is suspended or barred by Airtel before the end of 11 months, as per Airtel postpaid terms and conditions.

15. All Airtel Postpaid terms and conditions will be applicable additionally https://www.airtel.in/mobile/terms-conditions/postpaid.

16. For Amazon Pay cashback terms and conditions, visit Amazon website https://amzn.eu/d/3zA1jBc

• The is an emergency Data Loan facility, which allows Airtel customers to avail 1 GB Data valid for 1 Day (same day midnight) without doing any recharge.
• All customers having an active validity in their account are eligible and can opt for Data Loan.
• Customers can opt for Data Loan via channels like USSD by dialing *567*3# or by replying with “1” to the Interactive SMS sent from CLI 56321 when Data balances is over.
• The recovery of 1GB Data Loan will only be done from next Data Pack recharge done by the customer. Eligible MRPs for Data loan recovery are 22, 33, 77, 121, 149, 161, 181, 361.
• Customers who have taken Data Loan but have not cleared the loan by recharging any of the Data Packs as mentioned above, will not be allowed to take subsequent Data loan.
• This facility is available for Prepaid Customers across all licensed service areas.

1. Under the 10GB Airtel Data offer, selected subscribers (“User”) of Bharti Airtel Limited (“Airtel”) in India will be credited with 10GB data coupons, on recharges above ₹209, with up to 3 coupons during their recharge.

2. Users shall be informed of their data coupon win by SMS on their Airtel number.

3. Users can view/claim their coupons on the ‘Rewards & Coupons’ section on the Airtel Thanks App until the validity of availed pack.

4. Validity of the data coupon shall be for one day only and after claiming the data coupon by User, it expires on the same day irrespective of usage.

5. The decision of Airtel to define eligible users is up to the sole discretion of Airtel and shall be final and binding on the Users. .

6. These Terms and Conditions shall constitute an agreement between Airtel and each User taking part in the Offer terms and conditions, shall be same as binding upon each User.

7. Airtel will be entitled to postpone, suspend, modify or cancel the offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the offer in the interim, all aspects of the offer shall be null and void. Airtel will not be liable to compensate any eligible customer for any postponement or cancellation or for any reason directly or indirectly arising out of this offer.

8. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s wireless telecommunication network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

9. Any dispute or claim (contractual or non-contractual) arising out of or in relation to these terms, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Users submit to the exclusive jurisdiction of Courts at New Delhi alone.

1. This offer is being run by Airtel - Bharti Airtel Limited and/or Bharti Hexacom Limited ("Airtel") on Airtel Thanks App (“Platform”) for POCO M6 5G (“Mobile Handset”)

2. By participating in this Offer (defined below), the user ( “You” or “Your”) agrees to be bound by:

• a. these terms and conditions ( “Terms” );
• b. the Terms of Use, Privacy Policy, and other relevant documentation including any modifications, alterations or updates thereof, that are published on the Platform;

3. For the purpose of these Terms, unless there is anything repugnant to the subject or context thereof, the expressions listed below shall have the following meaning:

• a. Device means POCO M6 from XIAOMI TECHNOLOGY INDIA PRIVATE LIMITED
• b. Eligible Recharge means specific recharge mentioned in Point 4(e)
• c. Offer Period shall mean period from 22nd December 2023 to 31st May 2024
• d. “Customer”, “User” or “You” shall mean any individual who has purchased the Mobile Handset
• e. MSISDN shall the 10 digit numeric number used by the Customer

4. Customers when purchasing the Mobile Handset under this Offer hereby agree to abide by these Terms. These Terms shall form a contract between the Customer and Airtel for the usage of the Mobile Handset purchased by the Customer under the Offer; by subscribing to the Offer, the Customer accepts the same as binding upon him/her.

• a. This Offer is valid for Airtel Prepaid Customers only
• b. Mobile Handset has to latch on to Airtel network within the Offer Period
• c. After Mobile Handset & Airtel Prepaid Connection successfully latches on the Airtel network. Customer will get 5 Monthly coupons of 10GB each on the Platform
• d. Coupons can only be claimed from Platform and not from anywhere else
• e. Eligible Recharges shall mean a bundled daily data Plans that include the following plans only: 299, 319, 359, 399, 479, 489, 499, 509, 519, 549, 666, 699, 719, 779, 839, 999, 2999, 3359, 1499, 869. Eligible Recharge plans are subject to change at the sole discretion of Airtel. Additionally, equivalent benefits of current eligible recharges may change to a different price point. Please visit www.airtel.in/tnc for the details of applicable recharges. For new connection, First Recharge Coupon (FRC) is mandatory for activation
• f. Coupons will be applicable only on 1 (one) registered Airtel Prepaid connection and Mobile Handset
• g. Coupons will be credited only once per MSISDN per device
• h. Credited coupons will not be applicable if the Customer ports out from Airtel or shifts to Airtel Postpaid
• i. This offer is not applicable in Jammu & Kashmir

5. Offer Journey: Offer is applicable to customers who fulfill the following conditions

• a. Customers who purchase the Mobile Handset
• b. Insert an Airtel Prepaid SIM with a recharge belong to the list specified in Eligible recharges in point 4.e
• c. Offer is applicable on the 1st Prepaid MSISDN latching on the device IMEI
• d. Offer applicable for existing , New and MNP Prepaid customers
• e. Device MSISDN once used for the Offer cannot claim the benefit again

6. Coupon Claim Journey:

• a. Customer fulfilling program conditions and gets 5 Monthly coupons of 10GB each
• b. Coupon credited on the Platform
• c. Coupon Claim: Airtel Thanks App > Rewards > POCO M6 50GB Data Offer > Claim
• d. Each coupon will be of 10GB each
• e. Each Coupon Validity is 30 days. Coupon will expire if not claimed in a calendar month
• f. 10 GB Coupon once claimed, can be consumed till 30 days provided there is main account validity
• g. 1 coupon will be available per month for claim

7. Airtel recognizes that the choice to be contacted for promotional messages and alerts is that of the Customer. Airtel intends to keep the Customer informed on matters relating to the Offer and any upcoming offers from Airtel for the benefit of the Customer. Accordingly, by availing the Offer, the Customer hereby consents to be contacted by Airtel and such consent shall remain unaffected by and/or accordingly modify the Customer’s registration in the National Do Not Call (“NDNC”) registry under the relevant category stipulated therefor.

8. Airtel reserves the right to cancel/withdraw this Offer at any time, without any prior intimation to the Customer. However, the benefits accrued to the Customer on or prior to the cancellation/withdrawal of this Offer, shall not undergo any change.

9. Airtel, may, at its discretion, modify any of the terms and/or conditions and/or any aspect of the Offer, without any prior intimation to the Customer.

10. If any term/ condition under the Terms of the Offer is found to be invalid, void, or for any reason unenforceable, such term/ condition shall be severed from the other terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions of the Offer.

11. Any claims, issues, damages or losses with respect to the Mobile Handset shall be the sole responsibility and liability of the manufacturer of the Mobile Handset and Airtel (including its affiliates, group companies or parent company) hereby disclaims, any and all claims, losses and liabilities, whether or not arising out of, or in connection therewith and/ or this Offer and the terms and conditions governing the Offer. This disclaimer shall apply to the fullest extent permitted by law and shall survive cancellation/termination/determination of this Offer.

12. In no event shall Airtel or its directors, officers, employees, agents or other representatives be responsible or liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to the Offer.

13. The Offer benefits are non-transferable.

14. This Offer is subject to guidelines/directions issued by Telecom Regulatory Authority of India (TRAI), Department of Telecommunications (DOT) or any other statutory authority from time to time.

15. The Customer hereby authorizes Airtel to collect his/her personal information including name, address and mobile number etc. and share with its partners so as to enable the Customer to avail the Offer. The Customer’s personal information will be stored and processed in accordance with Airtel Privacy Policy.

16. The Customer agrees that he/she has read, understood and voluntarily agrees to the Terms mentioned and stated herein.

270+ complimentary FTA channels

• The testimonial is taken from customers who have subscribed to Airtel’s services in the last one year
• This Ad has been released after taking consent from respective customers
• “9,45,782 Mumbaikars have switched to Airtel” , which is the Mobile Number Portability count or count of subscribers, ported into Airtel Mumbai Circle during the period 1st July 22 to 31st July 23.

1. 5G is conceived as the next generation of cellular communications technology with evolutionary and revolutionary services. This document is intended to introduce the Customers of Bharti Airtel (“Airtel”) to the 5G service being launched in different parts of the country by Airtel, branded as ‘Airtel 5G Plus’.

2. 5G technology is designed to provide many times faster speed for data transmission and enhanced network capacity. It means not only a better experience of communication for what we do presently, for both individuals and organizations, but it also sets a foundation and platform for numerous new innovative use cases for enriching lives and achieving the vision and goal of higher levels of digitalization.

3. Customers who have 5G enabled devices shall be able to subscribe to and use these services.

4. To avail these services, the Customers may be required to appropriately set up their devices, by visiting ‘settings’ in their respective devices to update their device software and then select the 5G network mode.

5. Customers who avail and latch onto the Airtel 5G Plus network will have a dedicated Customer Experience at the call centers, which will enable them to skip the IVR wait to talk to Airtel's customer-care executives faster

6. Airtel 5G Plus speeds are expected to be up to 30X faster as compared to the current 4G speeds (as per the reports submitted by Red Mango in October 2022, January 2023 , March 2023 & June 2023).

7. The Airtel 5G Plus technology is compatible with all 5G Ready smartphones (as confirmed by our OEM partners) (Subject to software update provided by the phone manufacturer)

8. Airtel 5G Plus service is more energy efficient and consumes much lesser power to transmit data as compared to the prevailing 4G technology.

9. Airtel 5G plus is available in selected areas depending on the network availability

10. For further detailed FAQs please click here

11. Airtel 5G Plus is enabled in Terminal 2 of Bengaluru Airport. Customer can experience upto 20-30X speeds (vs 4G) when they visit the terminal.

By Recharging on Airtel’s prepaid plan (Rs 1798) which contain Netflix benefit or by redeeming Airtel’s Netflix Bundle offer (“Offer”) on Postpaid or Broadband, the customer would agree to the following terms & conditions -

1. Offers under Airtel Thanks are being provided by Bharti Airtel Limited and Bharti Hexacom Limited (together “Airtel”) to only Airtel Mobility & Broadband subscribers in India.

2. The Netflix service is provided to you by Netflix Entertainment Services India LLP under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Offer are provided by Airtel.

3. Offer eligibility: The offer is extended to Airtel customers who recharge on Prepaid plan – 1798 only and is only available on Rs 1199 and 1499 for Postpaid and Rs 1498 and 3998 for Broadband plans

4. Customers can check their eligibility for the Offer in the Thanks page of their Airtel Thanks app.

5. Customer can only avail the Offer once against each of the eligible Postpaid and Broadband plans independently.

6. Offer details: Eligible Prepaid customers –1798 will get a free Netflix Basic subscription (worth Rs.199) as per the plan validity. Eligible Postpaid customers – 1199 & 1499 will get a free Netflix Basic subscription (worth Rs.199) & Standard (worth Rs.499) respectively per the plan validity.

7. Offer details: Eligible Broadband customers – 1498 & 3998 will get a free Netflix Basic subscription (worth Rs.199) & Premium (worth Rs.649) respectively per the plan validity.

8. Netflix Change Plan: Eligible Postpaid and Broadband customer can change Netflix subscription by accepting monthly Netflix Topup charges to Airtel Bill. Eligible Prepaid customer cannot change the Netflix subscription as of now.

9. Offer activation: In order to enjoy the Netflix service as part of the Offer, you will need to activate the Netflix service by completing the Netflix activation process. Go to Airtel Thanks App or access the given link . On “Discover Thanks Benefit” Page, customer will scroll down and find the “Netflix Basic/Standard/Premium” tile under”Enjoy your rewards” section and follow two step process to activate the bundle.

• Click on “Claim” button which will lead customer into Netflix product description page
• Click on “Proceed” button on Netflix product description page to activate the bundle which will redirect customer with tokenized URL to Netflix website to complete the activation.

10. Offer activation: In case Postpaid/Broadband customer opt-in Netflix topup to upgrade/downgrade Netflix subscription, Netflix subscription changes automatically & no further action required by customer end.

11. Offer activation: In case customer change the Airtel Netflix plan and again opt-in for eligible Netflix bundle plan, customer should re-claim and complete the activation journey to enjoy the Netflix subscription.

12. If you already have an existing Netflix account, you can link it to your Offer when you activate Netflix as part of your Offer. You will continue to be charged separately for any existing Netflix account until you link that account to your Offer. For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly.

13. If you link an existing Netflix account, terminating the Offer or your plan will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website.

14. In case if a customer has opted for Netflix plans under any combination of Prepaid, Postpaid and Broadband, he will be given the choice to claim either or both benefits as part of their eligible plan.

15. The fact that by virtue of subscribing to the Netflix Bundle, the user provides a consent to pass their mobile number to Netflix to facilitate the activation of the Netflix service included in your Offer. You can view Netflix’s Privacy Statement on netflix.com/privacy.

16. When a Customer ceases to hold an active account with Airtel – Prepaid, Postpaid or Broadband on eligible recharge/plan, they will no longer be able to access the Offer.

17. The benefit will only be applicable if the customer continues to be on the Netflix eligible recharge/plan or upgrades to the next eligible recharge/rental

18. This is a monthly benefit which will continue as long as customer stays on the Netflix eligible plan; applicable for both Postpaid & Broadband. For Prepaid, the benefit will continue as long as the customer stays on Netflix eligible recharge & as per recharge validity.

19. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

20. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.

21. These Terms and Conditions shall constitute an agreement between Airtel and each subscriber. By subscribing to the Offer, subscriber accepts the same as binding upon him/her

22. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Netflix content access should be escalated to Netflix. Airtel will not be responsible for the Netflix content access and content availability or liable in case the Netflix content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.

23. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have recharged under this offer. The customer shall also be bound by the Netflix terms and conditions for access to Netflix Content as available on its [https://help.netflix.com/legal/termsofuse]. Netflix reserves the right, at its sole discretion, to modify the aforementioned terms & conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by any statutory agency that changes applicable to Netflix, and the same shall be binding on the Airtel Postpaid & Broadband subscribers who have recharged under this offer.

Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms- conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.

24. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of Offer.

25. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer

1. Offer will be applicable only:

• upon purchase of a Device (defined above in Offer Terms) during the Offer Period from the Seller through Amazon.in.
• upon activating a new Airtel postpaid connection (including by conversion from Airtel prepaid to Airtel postpaid, MNP from third party network provider to Airtel and subscribing to a new Airtel network connection) within 60 days from date of the Device purchase, and
• for availing retail Airtel postpaid plans – 399, 499, 599, 999, 1199, 1499 (note, corporate connections will not be eligible for this Offer).

2. 12 coupons of Rs.100 each will be credited to Airtel Thanks App within 20 days of converting to Airtel postpaid connection.

3. Coupons are applicable only for individual / family connections and add-on connections.

4. Airtel postpaid conversion must be completed within 60 days of date of purchase of Device from the Seller as per the Offer Terms.

5. Coupons will be applicable only on 1 (one) registered Airtel connection and Device.

6. Coupon validity: 13 months from the day of coupon credit.

7. Only one coupon can be applied during each bill payment.

8. Each coupon can be used only once a month

9. Coupons will only be applicable when postpaid monthly bills are paid through Airtel Thanks App.

10. Postpaid number to which the coupons are credited must login to Airtel Thanks App to avail discount on individual / family postpaid bill payment.

11. Customers will not be able to apply the coupon under the Offer on Airtel postpaid ‘black bill’ which is offered as part of the Airtel Black program run by Airtel’.

12. Airtel postpaid connection availed under this Offer must be active on the Device purchased from the Seller at the time of bill generation.

13. Credited coupons will not be applicable if customer downgrades to a prepaid connection, ports out of Airtel postpaid or shifts the connection to safe custody before the end of 13 months.

14. Credited coupons will not be applicable if customer is suspended or barred by Airtel before the end of 13 months, as per Airtel postpaid terms and conditions.

15. All Airtel postpaid terms and conditions will be applicable additionally (https://www.airtel.in/mobile/terms-conditions/postpaid).

16. For detailed Terms and conditions please refer to the link: amazon.in/primeterms

• Airtel reserves the rights to withdraw this offer without prior information to customers.
• This is a limited period offer for a selected group of customers and not a mass market plan.
• This benefit is not convertible to cash benefits.

1. These terms of use ("Agreement") for the Xstream AirFiber Services are a legal and binding agreement between ("you", "your" or "yourself"), as the User and Bharti Airtel Limited and/or its affiliates ("we", "us", "our", “Bharti Airtel Limited" or “Airtel”). This Agreement governs your use of the Xstream AirFiber Services. Please read this Agreement carefully before using the Xstream AirFiber Services.

2. This Agreement applies to your use of any of our products or services including but not limited to hardware products, including without limitation, (i) Airtel Airfiber Devices, (referred to herein as the “Airtel Hardware") and/or (ii) the Airtel application, technical support and services and all associated with the Airtel Hardware.

3. Your use of the Airtel Hardware is subject to the warranty terms and conditions as detailed at Warranty page, which is incorporated herein by reference.

4. Service availability: Fixed wireless access service may not be available in all areas or at the rates, speeds, or bandwidth generally marketed, and some locations may not qualify for the Services even if initial testing showed that your location was qualified/ eligible. Service availability is dependent on coverage area and signal strength.

5. Speed and bandwidth: Airtel may offer different speeds and bandwidth limits depending on the plan you choose. The bandwidth available to each device connected to your Home Network will vary depending upon the number, type, age, software operating system, and configuration of devices using the Services and the type of use (for example, streaming media), among other factors.. The speed of the Services may vary based on network or Internet congestion, your device configuration, your use and consumption of streaming or other digital media services, the condition of facilities used to deliver the Services and the wiring inside your location, among other factors.

6. Xstream AirFiber Plan

We offer a plan of INR 799 per month upon payment of six (6) months or twelve (12) months advance fee and the plan will be active for a period of 6 months or 12 months respectively (“Advance Rental Plan”).

The plan offers unlimited 5G data with speed upto 100 Mbps subject to fair usage policy of 1TB per month. Post the exhaustion of the data quota, you will get a throttled speed of 2mbps. The plan only offers data without any voice calling or SMS facility. Upon expiry of the Advance Rental Plan you will be move to the monthly plan of 799 offering same benefit as your previous plan.

You will be charged one time installation fee of INR 1000 for 6 months Advance Rental Plan, which will be waived off if you opt for 12 months Advance rental Plan.

7. Equipment and installation: Xstream AirFiber typically require installation of specialized equipment, such as a receiver or antenna especially in case of outdoor units. You require the Airtel-supplied Equipment fitted with an Airtel SIM to use this service. The SIM supplied with the modem must not be removed from the modem and cannot be used with any other device. The Airtel-supplied equipment remains the property of Airtel. You must return the Airtel-supplied modem, devices or any other equipment in good working order within 30 days of cancellation, failing which Airtel shall be entitled to forfeit the security deposit paid by you.

8. Xstream AirFiber and associated Airtel Hardware (together “Customer Premise Equipment’s (CPE)”) shall be provided on “As-It-Is-Basis” and shall not tamper with or in any manner, including but not limited to unlocking or jail-breaking of the Airtel CPE.

Nothing contained herein shall be construed as creating any arrangement for transfer of title, ownership or interest including rights of any intellectual property or CPE in favor of the You/Subscriber.

You agree not to sell, lease, assign, and transfer or otherwise dispose of the Airtel CPE in any manner whatsoever.

You agree to pay additional amount as determined by Airtel for replacement of CPE, if such replacement takes place one year after the installation.

The Airtel CPE shall at all times remain the property of Airtel and you must return the CPE at the time of disconnecting your postpaid subscriprtion.

Airtel reserves the right to repossess the CPE if you fail to pay the subscription fee for continuous period of 1 month.

9. Relocating to a new address: Before relocating to a new address, you must contact us to perform a serviceability check to determine if the AirFiber service is available at your new address. If your new address is not 5G serviceable, we will offer you an alternative service subject to availability. Airtel will not be responsible if the service is not available in your new location In the event Airtel repossesses the CPE in terms of this clause, Authorized representative shall visit your address for uninstallation CPE. You agree to provide necessary access of your premises to Airtel’s authorizes representatives to carry out the uninstallation process.

10. Service fees: You agree to pay all applicable Charges for Services and Equipment by the due date set forth in your monthly invoice. Charges may be changed at any time and shall be in line with TRAI regulations.

11. Security: Airtel reserves the right to modify settings on any Airtel managed access points (for example, routers and extenders) on your Home Network for safety and security reasons.

• You agree that we and our third-party suppliers are not responsible for the loss of your or any third-party data or for the back-up or restoration of your or any third-party data regardless of whether this data is maintained on our servers or yours, or on your or your permitted guests’ device(s). You should always back-up any important information separately from data stored on our or any third party's servers.
• You agree that you are solely responsible for maintaining the security of Other Devices and data, including without limitation, encryption of data and protection of your User ID, user password, Home Network and administrative passwords, and personal and other data. The Services may permit you with the option to provide third parties authorized by you access to the Internet using your device.
• Use of our network for the distribution, operation, and maintenance of malicious software (viruses, bots, worms, Trojan horses, etc.) is prohibited.
• The CPE provided may include security software and other features that may be activated at your option. You are solely responsible for the activation and use of the optional features and settings.
• You agree to follow all rules and policies applicable to the Services, including required or automated updates, modifications and/or reinstallations of Access Software or other software and obtaining available patches to address security, interoperability and/or performance issues. You also agree: (i) to comply with all applicable laws, rules and regulations when using the Services and accessing or viewing Content; and (ii) not to reverse engineer, decompile, disassemble or otherwise tamper with or modify any of the security features, usage restrictions or other Services components for any reason (or help anyone else to do so).

12. Termination: You or Airtel may terminate the Services at any time and for any reason by giving notice in accordance with the notice provisions set forth in this Agreement. Unless otherwise required by applicable law, termination will be effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred through the date of termination. Installation or setup fees paid at the initiation of the Services, if any, are not refundable. In the event Airtel determines fraud, abuse or other violations of law or this Agreement, we may terminate your Service(s) immediately with no Notice.

13. Acceptable use policy:

• Legal Authority: You acknowledge that you are eighteen (18) years of age or older, and that you have the legal authority to enter into this Agreement.
• Premises Access: You agree to allow us and our representatives the right, at reasonable times, to enter the Premises for the purpose of installing, maintaining, servicing, inspecting, upgrading and/or removing the Services and any Equipment. Entry is subject to applicable law. We will make reasonable efforts to accommodate building access and homeowner or condominium association policies, but you agree to be responsible for violations of these policies related to access to the Premises.
• Right to Access: You acknowledge and agree that you are either an owner of, or legal tenant in, your Premises, and as such have the right to allow us and our representatives to enter and make modifications to the Premises in connection with the delivery of the Services.

14. Governing Law: Any dispute or claim (contractual or non-contractual) arising out of or in relation to this Agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws, without regard to its conflict of laws rules. Airtel and you submit to the exclusive jurisdiction of New Delhi courts. It's important to carefully read and understand the terms and conditions of Xstream AirFiber before signing up. If you have any questions or concerns, be sure to reach out to us for further clarification.

Terms and Conditions for Airtel Postpaid click here

1. Effective 15^th April 2023, for Airtel Xstream Fiber 499 and 799 rental plans (Non-Black and Black soft bundles), Airtel Xstream Play Standard will become effective in place of Xstream Premium App.

2. Airtel Xstream Play Standard has 11 OTTs apps as below:

1. Eros Now
2. Lionsgate Play
3. ShemarooMe
4. Hoichoi
5. Manorama Max
6. Ultra
7. Hungama
8. Epicon
9. Chaupal
10. Raj Digital TV
11. NammaFlix

3. For users on Postpaid model of Airtel Xstream Fiber and who would have already claimed Xstream Premium App till 14^th April 2023, 1 year Xstream Premium subscription will be applicable. After completion of 1 year subscription, user can claim Xstream Play Standard on Airtel Thanks App to enjoy 11 OTTs.

4. For users on Prepaid model of Airtel Xstream Fiber and who would have already claimed Xstream Premium App till 14^th April 2023, subscription will remain active till the end of their recharge validity falling after 15^th April 2023. After that, user will become eligible for Airtel Xstream Play Standard.

5. If the user has still not claimed Xstream Premium App, he is eligible to claim it till 14^th April 2023 to enjoy 1 year subscription. From 15^th April onwards, user can only claim Airtel Xstream Play Standard if Xstream Premium is not claimed.

1. This promotional campaign ("Promotional Campaign") is conducted and organized by Bharti Airtel ("Airtel") to provide an opportunity for its customers to participate in TV reality show viz, Big Boss Malayalam Season 5 ("Program") produced by Endemol India Private Limited ("Producer") for airing on the television channels and/or digital platforms of Asianet Star Communication Pvt Ltd and/or its affiliates ("Channel" / " Broadcaster"). This Promotional Campaign is only applicable for Airtel Prepaid, Postpaid, Broadband & Airtel Black Subscribers (“Customers" of Kerala Circle.)

2. This is a quiz based campaign & the Participant(s) who give correct answers to the questions will be shortlisted on random basis using randomizer for subsequent round(s). One among such shortlisted Participants ("Winner") may get a chance to participate in the Program as a Housemate, provided such Winner comply with the eligibility crieteria and other creative requirements as per the format of the Program.

3. Customers are not bound in any way to participate in the Promotional Campaign. Any participation is voluntary and the chance to the final selection in the Program depends on the selection criteria with regard to the Program as per the sole discretion of Asianet Star Communication Pvt Ltd.

4. Airtel does not in any way guarantee the selection of participants in the Program. However, it does provide a platform to its Customers to enter the Program through the Promotional Campaign.

5. Asianet Star Communication Pvt Ltd has exclusive prerogative in respect of the selection of the final winner and the decision of Asianet Star Communication Pvt Ltd basis its selection criteria will be final & binding and is non-contestable.

6. "The customers who wish to be a participant in the Promotional Campaign may do so by giving a MISSED CALL on 96339 96339 and the same shall be considered as his/her consent to enter into the Promotional Campaign and acceptance of terms and conditions of this contest. Particionats shall be required to give the correct answer to question received through SMS to their mobile number in the manner prescribed herein within the Contest Period.
ANSWERING FORMAT __________________
Out of all the eligible entries received during Contest Period the Airtel shall shortlist a maximum of 60 (sixty) Participants who shall be eligible to participate in subsequent rounds of selection/auditions conducted by Asianet Star Communication Pvt Ltd."

7. This is a limited period offer and Airtel reserves the right to discontinue this Promotional Campaign at its sole discretion at time. (Time line for participation can be till 20th Mar'23) ("Contest Period")

8. "By participating in this Promotional Campaign, Customer hereby -
a. should be a citizen of India; confirms their age is 18 years or more and should have working knowledge of Malayalam language
b. Agrees to be bound by these Terms and Conditions (“T&C”)
c. Agrees that non-compliance of the T&C or age shall disqualify them from the Promotional Campaign.
d. do not have any criminal records, or such other issues hampering participation in the Promotional Campaign
e. he/she is not under any exclusive contracts with any other third party/ agency which hinders or restricts him or her to participate in this Promotional Campaign or to participate in the Program (if selected).
f. is not under any kind of disqualification under law to enter into an agreement with Asianet Star Communication Pvt Ltd."

9. Airtel reserve the right to modify, amend or alter the Terms and Conditions governing the Promotional Campaign in its sole discretion without giving any prior notice. The updated Terms and Conditions governing the Promotional Campaign will be published by Airtel on their Website viz_________ ("Contest Website"). Airtel also reserve the right to modify, cancel, extend and/or discontinue the Promotional Campaign or any part thereof at any stage without assigning any reason and without giving any prior notice. Information regarding such modification, cancellation, extension and/or discontinuation will be posted subsequently on the Contest Website.

10. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this Promotional Campaign, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.

11. Winner of the Promotional Campaign shall be selected only after verifying the credentials and post fulfilling of entire process (which may include multiple interviews and medical tests and such other process as finalized by Asianet Star Communication Pvt Ltd) as required and laid down by Asianet Star Communication Pvt Ltd considering the technical and creative requirement and format of the Program. Winner of the Promotional Campaign shall become contestant in the Program subject to the selected winner signing agreement in the manner and format as required by Asianet Star Communication Pvt Ltd and same shall be treated as condition precedent to be part of the Program as winner, and also winner of the Promotional Campaign will have to keep the selection and any information about the Program confidential, failing to comply with abovementioned conditions or obligations, Asianet Star Communication Pvt Ltd reserves its right to disqualify any such finalized winner.

12. Under no circumstance, shall Asianet Star Communication Pvt Ltd, Airtel, Endemol and/or their directors, employees, officers, affiliates or subsidiaries, be liable to the Participant and/or any third party for any lost profits or lost opportunity, direct, indirect, special, consequential, incidental, or punitive damages whatsoever as result of their participation in the Promotional Campaign. In the event of any dispute/claim regarding the Promotional Campaign Asianet Star Communication Pvt Ltd and/or Endemol India Private Limited shall not be liable/responsible in manner whatsoever. In case of any dispute or difference in respect of this Promotional Campaign, the decision of the Airtel shall be final and binding on all concerned.

13. The Participant hereby agrees to indemnify Airtel, Asianet Star Communication Pvt Ltd, and Endemol India Pvt Ltd and their respective affiliates, sponsors, directors, officers, employees, agents, representatives from and against any claims that might arise from their actions or omissions or arising from any misrepresentation, or concealment of material facts or breach of any representations, obligations or terms as stated herein.

14. The Participant hereby represents and warrants that he/she will comply with all the terms and conditions stated herein including without limitation all rules, regulations, policies as communicated by Asianet Star Communication Pvt Ltd and Airtel and/or its parent, subsidiary, and affiliate companies in relation to the Promotional Campaign.

15. The Participants hereby agree and undertake that they shall not accept or undertake to accept or give or undertake to give, either directly or indirectly, any gifts, commission or other favour, of any kind whatsoever. Any knowledge of such an act shall lead to immediate disqualification from the Promotional Campaign. Airtel and Asianet Star Communication Pvt Ltd shall be entitled to take any and all action(s) against such Participants, as deemed fit by it.

16. In the event of any violation to the Terms and Conditions or in case it comes to the knowledge of Airtel that the details submitted by the Participant in the application are not correct or in case the Participant does not meet the eligibility criteria mentioned in these Terms & Conditions, the Participant may immediately be disqualified from being considered to be a Participant for the Promotional Campaign.

a) Rs 6000 Cashback Offer

• Flat cashback of Rs.6000 and the Airtel free screen replacement offer associated with the “Mera Pehla Smartphone” campaign ended on 30th June, 2022. Henceforth, no new user can enroll for the offer..
• Existing enrolled users can continue to avail the cashback and the screen replacement offer as per the original terms and conditions of offer.
• The Smartphone Cashback Offer (“Offer”) is being provided by Bharti Airtel Limited or Bharti Hexacom Limited (“Airtel”) to any new/existing pre-paid subscriber who wishes to avail of Airtel’s mobility services on New 4G Handset models.
• The Offer provides a flat cashback of Rs.6000 to any new/existing prepaid subscriber in the Airtel network (User) upon the User purchasing a New 4G Handset and taking Eligible Recharge Plans subject to the terms and conditions mentioned herein:
  1. ‘New 4G Handset’ means a 4G enabled Smartphone that has never come on Airtel network earlier, is different from the handset model that User has used at any point in time with the eligible pre-paid connection and is part of the ‘Eligible Handset Models’ list mentioned at the end
  2. Eligible Recharge Plans means any recharge plans that is equivalent to Rs.249 or above that are made available by Airtel and which provide the User data of 1GB/day and above for a minimum of 28 days. Currently, Eligible recharge Plans include the following plans only: Rs.265, 299, 319, 359, 399, 449, 479, 499, 549, 599, 666, 699, 719,838, 839,999, 2999 and 3359. Eligible Recharge Plans are subject to changes from time to time and shall be solely the discretion of Airtel. Additionally, equivalent benefits of current eligible recharges may change to a different price point.
  3. Continuous Recharge means ensuring that the User recharges as per the Eligible Recharge Plans within 24 hours of expiry of the every previous recharge.
  4. The Offer can be availed of by a User only once through the eligible Airtel pre-paid connection. Additionally the Offer can be availed of by a User only once using the same New 4G Handset.
  5. Users will be given a 30 days window to come on an Eligible Recharge Plan after upgrading on New 4G Handset. For avoidance of doubt, any User will be able to avail of the Offer only if the User recharges the New 4G Handset within 30 days of the New 4G Handset being used by the User on Airtel network.
  6. Users shall be eligible for certain cashbacks as detailed herein for Continuous Recharge and recharge of the Airtel pre-paid connection using the New 4G Handset as per the Eligible Recharge Plans as applicable.
  7. Continuous Recharge shall be calculated from the date the User recharges the Airtel Pre-paid connection in the New 4G Handset with the Eligible Recharge Plans (“Start Date”). If the User is already on an existing Eligible Recharge Plan on the date the New 4G Handset latches to the Airtel network, the same date as that of the New 4G Handset latching to the Airtel network shall be considered as the “Start Date”
  8. Flat Cashback of Rs.6000/- shall be credited to the Users into their Airtel Payments Bank Account in 2 tranches. The first tranche of Rs.2000/-shall be credited upon Continuous Recharge for 18 months from the Start Date and completion of being on the same New 4G Handset from the time the New 4G Handset is being used by the User on Airtel Network till 18 months from the Start Date. The second tranche of Rs. 4000/- shall be credited upon continuous recharge and completion of 36 months from the Start Date. Only Users who receive the Rs.2000/- cashback from the first tranche are eligible to claim the second tranche of Rs.4000 cashback.
  9. The amount shall be credited to the Users post a reasonable time taken of up to 90 days each from the end of 18 months & 36 months respectively from the Start date.
  10. Once Users become eligible for Cashback, the amount shall be transferred to the account of the User with Airtel Payments Bank. All Eligible Users will be sent communication to opt-in for the Cashback. The opt-in window for the availing the above cashback shall be a period of15 days from the communication date. Users with existing Airtel Payments Bank Account will have to opt-in and in case the User does not have an Airtel Payments Bank, the User needs to open an account in the same period that shall be considered as opt-in.
  11. Offer is applicable for Airtel Prepaid Users in India only
  12. Offer is applicable from 8th October’21 onwards. Only Users who purchase a new 4G Handset on or after 8th October’21 are eligible for the offer.
  13. Offer can be availed only once on an eligible Airtel pre-paid connection. If the eligible Airtel pre-paid connection that has claimed the Offer is removed from the New 4G Handset and inserted in another New 4G Handset, the Offer will not be applicable.
  14. Postpaid Users are not eligible for the Offer
  15. Handsets that get replaced or lost will not be covered under this Offer
  16. Both Prepaid and Postpaid Data cards and M2M/VTS connections will not be eligible for the Offer
• Customers on Eligible Recharge Plans can avail Amazon Prime Mobile Edition 30 day free trial as per the T&C. For details, Please visit https://www.airtel.in/mobile/terms-conditions (Prepaid Airtel – Amazon Prime Video Mobile Edition Pack Terms & Condition)
• This Offer is available to Airtel prepaid subscribers only and cannot be used along with services provided by any other telecommunications service provider in India
• This Offer cannot be combined with any other Offer provided by Airtel. This Offer is not valid for special, corporate or bulk tariff plans
• The decision of Airtel to define eligible Users and New 4G Handset is up to the sole discretion of Airtel and shall be final and binding on the all customers.
• These Terms and Conditions shall constitute an agreement between Airtel and each User and by subscribing to the Offer, subscriber accepts the same as binding upon him/her
• The terms and conditions of usage of Airtel, so far as the same are not inconsistent with the present terms and conditions, continue to be applicable upon you as a user of the mobile services.
• Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
• AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE USER AVAILING, NOT RECEIVING OR USER’S USE OF THE OFFER.
• AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE MOBILE SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
• Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s network and the provisions of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.

Eligible Handset Models for Cashback Offer-

b) Free Screen Replacement Offer

Flat cashback of Rs.6000 and the Airtel free screen replacement offer associated with the “Mera Pehla Smartphone” campaign ended on 30th June, 2022. Henceforth, no new user can enroll for the offer..

Existing enrolled users can continue to avail the cashback and the screen replacement offer as per the original terms and conditions of offer.

1.  Airtel’s Free Screen Replacement Plan
This value-added service plan (“Plan”) governs the registration and Free Screen Replacement for Airtel consumers having an Android Phone (“Smartphone”) purchased via an authorized sales channel of Original Equipment Manufacturer (OEM’s). The list of eligible Smartphones are mentioned in

Annexure A.

1.1.   For the Free Screen Replacement program, Airtel has partnered with Servify for repair/replacement

2.  Plan Details

2.1.   Eligibility 
An Airtel consumer who,

2.1.1.an eligible smartphone (as per the Annexure A below)

2.1.2.Is on Rs 249 recharge Bundle or above with 1GB / day data or more at all instances- ( Continuously on “Eligible Recharge”)

2.1.3.His/her Smartphone passes all diagnostics tests as mentioned in the Airtel Thanks App

2.1.4.Free Screen Replacement is eligible only for consumers who qualify for Smartphone Offer and subsequently do an Eligible Recharge within 30 days of the New 4G Handset being used by the User on Airtel network.

2.1.5. A consumer upon doing an Eligible Recharge will get only up to 90 day period to activate / enroll for the Free Screen Replacement Program.

2.2.   Plan Validity

2.2.1 The Plan will be valid for 1 year from the plan activation date subject to customer meeting eligibility criteria as highlighted in 2.1.

2.3.   Plan Benefits
Consumers who have successfully activated the Plan (as described in section 3 below) on the eligible smartphone (“Covered Device”) will be eligible to avail the following benefits during the term of the Plan.

2.3.1.Screen of the covered smartphone that has suffered an accidental damage

2.4.   Covered Value
Maximum Covered Value is equivalent to one (1) screen replacement for the Covered Device at the time of submitting a Damage Repair Request for availing accidental screen damage protection as eligible under this Plan. If the repair charges are more than the screen replacement cost, the Consumer will have the option to bear the differential price for obtaining the repair as determined by the Authorized Service Centre (“ASC”). The Consumer has to pay a mandatory Pickup & delivery charges as below during a Screen Damage Repair Request availed under the Plan.

Android Phones – Coverage Details
Provided the Smartphone is handed over to Servify or its authorized representatives in its entirety during the repair process & that the consumer has provided all the necessary details as may be desired under this Plan, the following conditions would be covered:
If the Smartphone:

2.4.1.Suffers accidental physical screen damage

2.4.2.Suffers damage due to:

2.4.2.1. Acts of God perils, fire, lightening and explosion

2.4.2.2. Damage during riot or strike

Please note that if the Smartphone has been tampered, is already damaged at the time of activation or has undergone an unauthorized repair, it will not be eligible for any benefits. The final decision in this regard will rest with Servify.
Servify reserves the right to deactivate the benefits under the Plan in case the eligibility criteria are not met or plan’s terms & conditions are not adhered to by the Consumer even after the activation of the plan.

3.  Plan Activation Process
To activate the Plan, below are the requisites:

3.1.   The Smartphone must be purchased from an OEM’s authorized sales channel by the consumer

3.2.   The consumer must be on a required Airtel billing Plan. If not already subscribed to the required Airtel billing Plan, the consumer must upgrade to the eligible one.

3.3.   The consumer must complete the activation process on the Airtel Thanks App by following the diagnostics steps explained within the App. Upon successfully completing the activation on the App, and the Smartphone passing the eligibility checks, the Plan will be activated, and a confirmation message will be shown to the consumer on the App.

3.4.   There is a “Cool Off Period” of 21 days from the date of activation of the Plan. This means that a consumer cannot raise any Damage Service Request during this period.

4.  Availing Plan Benefits 
In the event of a damage of the Smartphone, consumer is required to:

4.1.   Immediately (Not later than 48 Hours from the time of the damage) inform Servify through the Airtel Thanks App or Consumer Web Portal or Call Center Number (1 800 123 333 888) detailing how the damage occurred, place of damage, date & time of damage as per the process listed on the App/Consumer Web Portal. The damage incident and the service request from the consumer in totality is referred to as “Damage Service Request” here.

4.2.   The consumer will not handover the Smartphone for repairs at any Authorized Service Provider (ASP) or point of sales, until confirmed by Servify and a valid Damage Service Request is registered with Servify as per the process defined here in above. It is expressly stated that Servify will not be held responsible for fulfilling any repair requests where the Smartphone is handed over to an Authorized Service Provider (ASP) by consumer before the approval from Servify; and any liabilities arising out of such repair requests before the in-principal approval from Servify will be solely handled by the consumer at their own expense.

5.  Service Fulfilment Process

5.1.   Consumer may choose screen replacement on approval of Damage Repair Request under the Plan. The next steps will be shown to the consumer in the App/Consumer Web Portal. All repairs are through Brand Authorized Service Providers only.

5.2.   There is a Pickup & delivery charges of Rs.599 (inclusive of taxes) on an event of Damage repair under the Plan. This payment must be made in full before the repair process is initiated.

5.3.   If the Covered Smartphone is repaired during the Damage Service Request event, the manufacturer’s warranty of the Covered Smartphone, if any, will be carried forward on the repaired/replaced Smartphone.

5.4.   Servify will provide services through one or more of the following options, once the approval is provided:

5.4.1.  Pick/Drop Service
Servify provides services through Pick/Drop Support (“PUDO”) for the Covered Smartphones, for serviceable locations. If Servify determines that the Covered Smartphone is eligible for the pick-drop services, Servify will send you a prepaid way bill (shipping label). The way bill will be available for download from the App or Consumer Web Portal. On completion of the repair process, the Smartphone will be delivered to the address of the initial pickup.
In case, the PUDO service is not available, you will have to dispatch the Smartphone as per the Self-Courier process mentioned below.

5.4.2.  Self-Courier
Consumer opts to send the Smartphone to an address as communicated by Servify via email or a notification on the App. On completion of the repair process, the Smartphone will be delivered to the address as mentioned by the consumer at the time of submitting the Request.
In such scenarios wherein the consumer self-couriers his smartphone, the consumer will be eligible for reimbursement of maximum Rs.200/-. For reimbursement, the consumer will have to share the bank account details along with the courier payment receipt to Servify.

5.5.   Servify reserves the right to change the method by which repair/replacement service is provided to the consumer, and the eligibility to receive a particular method of service under this Plan. Service options, parts availability and response times may vary according to the city consumer lives in and Servify has no control on the same

5.6.   The complete process takes about 7-12 Days (subject to parts availability) from the time you submit all the required information.

6.  Consumer’s Responsibilities
To receive service or support under the Plan, consumer agrees to comply with the following:

6.1.   Provide the IMEI of the Smartphone to be registered

6.2.   Run a diagnostic test as described in the Airtel Thanks App during Plan activation process to determine the eligibility of the Smartphone (as described in section 3 above)

6.3.   Subscribe to pre-defined tariff plan (as determined by Airtel)

6.4.   Provide a copy of their Smartphone’s original proof of purchase, if requested

6.5.   Provide information about the reasons and causes of the damage to the Smartphone

6.6.   Provide identity proof if requested to verify the consumer of the Plan

6.7.   Respond to requests for information, including but not limited to the Smartphone IMEI, Serial Number, model, version of the operating system and software installed, any peripherals Smartphone connected or installed on the Smartphone, any error messages displayed, actions taken before the Smartphone experienced the damage and steps taken to avoid such damage or malfunction

6.8.   Follow the instructions Servify gives the consumer, including but not limited to refraining from sending the Smartphone that is not subject to damage protection as per the Plan

6.9.   Take backup and delete the data residing in the Smartphone and turn off ‘Find My Phone’ feature before submitting the Phone for any repair under the Plan. DURING THE FULFILLMENT OF DAMAGE SERVICE REQUEST, SERVIFY OR THE ASP MAY DELETE THE CONTENTS OF THE Smartphone AND REFORMAT THE STORAGE MEDIA IF NECESSARY. Servify or the ASP will return the Smartphone after the service event or provide a replacement Smartphone as per OEM’s service policies. Servify or the ASPs may install the latest software updates as part of hardware service that will prevent the Smartphone from reverting to an earlier version of the operating system as per OEM’s service policies. Third party applications installed on the Smartphone may or may not be compatible or work with the Smartphone as a result of such operating system upgrade or update. Consumer will be responsible for reinstalling all other software programs, applications, data and passwords as per their need post such service interventions as part of the Damage Service Request fulfilment.

6.10. Fill & submit the necessary details and the declaration as required for submitting a valid Damage Service Request

7.  Transfer of Plan
Transfer of Free Screen Replacement benefit is not allowed.

8.  Exclusions 
The Plan will not cover:

8.1.   Plan will cease to be in effect if the consumer exits the Airtel prepaid tariff plan (as specified by Airtel)

8.2.   Any damage or repair request raised and reported in the “Cool Off Period” (21 days of first activation of the Plan)

8.3.   Any loss or damage to the Covered Smartphone:

8.3.1.due to Intentional act or wilful neglect

8.3.2.arising before or after Coverage Period

8.3.3.under mysterious circumstances including lost or stolen

8.3.4.due to hire or loan of the Covered Smartphone to a third party or if ownership is transferred

8.3.5.due to unlawful act including Terrorist activity, War, Nuclear Explosion, Radioactive Contamination, Chemical, Biochemical, Biological, Electromagnetic, Cyber Attack

8.3.6.caused by incorrect storage, poor care and maintenance, careless use, gross negligence, incorrect installation and incorrect set-up

8.3.7.due to serial number that has been altered, defaced or removed, or has been modified to alter its functionality or capability without the written permission of the OEM

8.3.8.due to any experiments or tests and/or alterations resulting to any abnormal conditions of the Covered Smartphone

8.4.   Damage caused by:

8.4.1.a product/accessory that is not the Covered Smartphone

8.4.2.operating the Covered Smartphone outside the permitted or intended uses described by manufacturer

8.4.3.service (including upgrades and expansions) performed by anyone who is not an Authorized Service Centre (“ASC”) of or any failure/damage caused outside the Indian territory

8.4.4.Third-party products or their effects on or interactions with the Covered Smartphone or the software

8.5.   Consequential loss of any kind or description including wear & tear, or otherwise due to normal aging of the product or manufacturer defect

8.6.   Cosmetic damage to the Covered Smartphone including but not limited to scratches, dents and broken plastic on ports

8.7.   Loss or damage covered by supplier, dealer or manufacturer’s limited warranty

8.8.   Any loss affecting to SIM card and any ancillary products even if Covered Smartphone results into complete stoppage of working

8.9.   Issues that could be resolved by upgrading software to the then current version

8.10  Your use of a computer or operating system that is unrelated to consumer software or connectivity

 issues with the Covered Smartphone

8.11  Damage to, or loss of any software or data residing or recorded on the Covered Smartphone

8.12  Recovery and reinstallation of software programs and user data are not covered under this Plan

8.13  Any loss or damage to accessories and panels even if forming part of the standard pack or to any complimentary or ancillary product/s made available under any promotional scheme

8.14  If the consumer is unable to provide the damaged Covered Smartphone

8.15  Damaged device where the IMEI cannot be identified. Please note that the IMEI mentioned on the SIM tray will not be considered as an identification of the device IMEI

9 Special Exclusions 
Servify shall not be liable in respect of loss or damage to the Covered Smartphone relating to or caused due to the following:

9.1  Damage due to any experiments or tests and/or alterations resulting to any abnormal conditions of the Smartphone

9.2  Damage due to mechanical or electrical break down or derangement, unless such loss is an accidental damage and not covered within the Manufacturer’s Warranty

9.3  Penalties for delay or detention or in connection with guarantees of performance or efficiency

9.4  Damage to the Smartphone which gradually develops flaws, defects, cracks or partial fractures in any part not necessitating immediate stoppage, although at some future time repair or renewal of the parts affected may be necessary

9.5  Servify shall not be liable for any loss or damage if:

9.5.1   The consumer is found to be involved in any way in fraudulent or illegal activity of any kind whatsoever related to this Plan or Smartphone and/or

9.5.2   Due to the inability of the consumer to submit any information required to assess the eligibility, either at the time of registration of the Plan or Damage Service Request.

9.6  The Plan shall also not cover a damage or loss:

9.6.1 For compensation towards damage, if the said Damage Service Request has already been availed once during the term of the Plan

9.6.2 In any action, suit or other proceedings where Servify alleges that by reason of the provisions of the exceptions or exclusions above, any loss, destruction, damage or liability is not covered by this Plan, the burden of proving that such loss, destruction, damage or liability is covered shall be upon the consumer or the consumer is found to be involved in any way in fraudulent or illegal activity of any kind whatsoever related to this Plan or the Smartphone

10 Limitation Of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SERVIFY AND ITS DIRECTORS, EMPLOYEES AND AGENTS WILL UNDER NO CIRCUMSTANCES BE LIABLE TO CONSUMERS FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA OR THE FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA, ANY LOSS OF BUSINESS, PROFITS, REVENUE OR ANTICIPATED SAVINGS, RESULTING FROM SERVIFY’S OBLIGATIONS UNDER THIS PLAN. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMIT OF SERVIFY AND ITS’ DIRECTORS, EMPLOYEES AND AGENT’S LIABILITY TO CONSUMER ARISING UNDER THE PLAN SHALL NOT EXCEED THE MARKET OPERATING PRICE OF THE SMARTPHONE. SERVIFY SPECIFICALLY DOES NOT WARRANT THAT (I) IT WILL BE ABLE TO REPAIR/REPLACE/UPGRADE THE SMARTPHONE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA, (II) IT WILL MAINTAIN THE CONFIDENTIALITY OF DATA, OR (III) THAT THE OPERATION OF THE SMARTPHONE WILL BE UNINTERRUPTED OR ERROR-FREE. NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT SERVIFY’S LIABILITY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE, OR (II) FRAUD. TO THE EXTENT THAT LIABILITY UNDER SUCH LAWS AND REGULATIONS MAY BE LIMITED, SERVIFY’S LIABILITY IS LIMITED, AT ITS SOLE OPTION, TO REPLACE OR REPAIR OF THE SMARTPHONE OR SUPPLY OF THE SERVICE

11 General Terms

11.1 Servify may subcontract or assign performance of its obligations to third parties but shall not be relieved of its obligations to consumer in doing so

11.2 Servify is not be responsible for any failures or delays in performing under the Plan that are due to events outside its reasonable control

11.3 Consumer may be required to perform preventative maintenance on the Smartphone to receive service under the Plan, and update the Airtel Thanks App from time to time whenever there is a new version available on the app Store or as advised from Airtel/Servify from time to time

11.4 This Plan is offered and valid only if the consumer is residing in India or the damage to the Smartphone occurred while the consumer is in India

11.5 This Plan is not offered to persons who have not reached at least the age of 18 years. This Plan may not be available in states, where its prohibited by law

11.6 In carrying out its obligations Servify may, at their discretion and solely for the purposes of monitoring the quality of their response, record part or all of the calls between consumer and them

11.7 Consumer agrees that any information or data disclosed to Servify under this Plan is not confidential or proprietary to the consumer. Furthermore, consumer agrees that Servify may collect and process data on consumer’s behalf when it provides its service. This may include transferring consumer’s data to affiliated companies or service providers in accordance with the Privacy Policy of Servify, details of which are available on its website (www.servify.tech/privacy/). Servify has security measures, which should protect consumer data against unauthorized access or disclosure as well as unlawful destruction. Consumer will be responsible for the instructions consumer gives to Servify regarding processing of data, and Servify will seek to comply with those instructions as reasonably necessary for the performance of the service and support obligations of Servify under the Plan. If consumer does not agree with the above or if consumer has questions regarding how their data may be impacted by being processed in this way, please contact Servify at the support mediums provided such as support@servify.in or other support channels of Servify communicated from time to time

11.8 The terms of the Plan, including the original sales receipt of the Smartphone and the Plan confirmation communication, prevail over any conflicting, additional, or other terms of any purchase order or other document, and constitute consumer’s and Servify’s entire understanding with respect to this Plan

11.9 Servify/Airtel are not obligated to renew this Plan.

11.10  There is no informal dispute settlement process available under this Plan

11.11  In the event any section or portion of a section of these terms and conditions are deemed invalid, void or unenforceable, that section or portion of a section shall be severed & or revised from these terms and conditions, and the remaining terms and conditions shall continue in full force and effect. Servify & Airtel does not own the responsibility of the communication for the changes made if any. Revisions in the terms & conditions, if any will be updated on this page.

11.12  These terms and conditions shall be governed by and construed under the laws of India

11.13  These terms and conditions do not affect consumer’s statutory rights as a consumer, under Consumer Protection Act, 1986.

Servify reserves the right, at its discretion, to change or modify, the terms of this Plan.

12 Support Contact Details:

12.1  For Plan Eligibility & Activation:

12.1.1 Airtel Customer Service Number: 121

12.1.2 Airtel Customer Service Email ID: 121@airtel.com

12.2  For Plan Benefits and Service Fulfilment:

12.2.1 Servify Consumer Service Number: 1 800 123 333 888 (Mon-Sun, 9am-9pm)

12.2.2 Servify Consumer Service Email ID: support@servify.in

13 Annexure A: Eligible Smartphone

13.1  Eligible Android Phones

13.1.1 Less than 36 months since product launch

13.1.2 Device must be:

13.1.2.1 Less than or equal to Rs.12000, as defined by Servify. Servify decision will be final and binding in defining device price.

13.1.2.2 Covered under the Eligible Handset Models in Smartphone Cashback Offer T&Cs

13.1.2.3 Belong to Supported OEMs, as stated below in Clause 13.2

13.1.3 The Smartphone must not be damaged or tampered with (as per guidelines set by the OEM)

13.1.4 Servify's decision will be final and binding in the selection of models applicable for free screen replacement. Ineligible models will be displayed a message communicating the ineligibility if they get applied for enrollment.

13.2  Supported OEMs

13.2.1 Samsung

13.2.2 Xiaomi

13.2.3 Oppo

13.2.4 Realme

13.2.5 Nokia

13.2.6 Motorola

13.2.7 Vivo

13.2.8 Lenovo

• Airtel reserves the rights to withdraw this offer without prior information to customers.
• This is a limited period offer for a selected group of customers and not a mass market plan.
• This benefit is not convertible to cash benefits.

By redeeming Airtel’s Netflix Bundle offer (“Offer”), the customer would agree to the following terms & conditions -

1. Offers under Airtel Thanks are being provided by Bharti Airtel Limited and Bharti Hexacom Limited (together “Airtel”) to only Airtel Mobility & Broadband subscribers in India.

2. The Netflix service is provided to you by Netflix Entertainment Services India LLP under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Offer are provided by Airtel.

3. Offer eligibility: The offer is extended to select Airtel customers only and is only available on Rs 1199 and 1499 for Postpaid and Rs. 1498 and 3998 for Broadband plans

4. Customers can check their eligibility for the Offer in the Thanks page of their Airtel Thanks app.

5. Customer can only avail the Offer once against each of the eligible Postpaid and Broadband plans independently.

6. Offer details: Eligible Postpaid customers – 1199 & 1499 will get a free Netflix Basic subscription (worth Rs.199) & Standard (worth Rs.499) respectively per the plan validity.

7. Offer details: Eligible Broadband customers – 1498 & 3998 will get a free Netflix Basic subscription (worth Rs.199) & Premium (worth Rs.649) respectively per the plan validity.

8. Netflix Change Plan : Eligible Postpaid and Broadband customer can change Netflix subscription by accepting monthly Netflix Topup charges to Airtel Bill.

9. Offer activation: In order to enjoy the Netflix service as part of the Offer, you will need to activate the Netflix service by completing the Netflix activation process. Go to Airtel Thanks App or access the given link. On “Discover Thanks Benefit” Page, customer will scroll down and find the “Netflix Basic/Standard/Premium” tile under”Enjoy your rewards” section and follow two step process to activate the bundle.

• Click on “Claim” button which will lead customer into Netflix product description page
•  
• Click on “Proceed” button on Netflix product description page to activate the bundle which will redirect customer with tokenized URL to Netflix website to complete the activation.

10. Offer activation: In case customer optin Netflix topup to upgrade/downgrade Netflix subscription, Netflix subscription changes automatically & no further action required by customer end.

11. Offer activation: In case customer change the Airtel Netflix plan and again opting for eligible Netflix bundle plan, customer should re-claim and complete the activation journey to enjoy the Netflix subscription.

12. If you already have an existing Netflix account, you can link it to your Offer when you activate Netflix as part of your Offer. You will continue to be charged separately for any existing Netflix account until you link that account to your Offer. For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly.

13. If you link an existing Netflix account, terminating the Offer or your plan will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website.

14. In case if a customer has opted for Netflix plans under both Postpaid and Broadband, he will be given the choice to claim either or both benefits as part of their eligible plan.

15. The fact that by virtue of subscribing to the Netflix Bundle, the user provides a consent to pass their mobile number to Netflix to facilitate the activation of the Netflix service included in your Offer. You can view Netflix’s Privacy Statement on netflix.com/privacy.

16. When a Customer ceases to hold an active account with Airtel – Postpaid or Broadband on eligible plan, they will no longer be able to access the Offer.

17. The benefit will only be applicable if the customer continues to be on the Netflix eligible plan or upgrades to the next eligible rental

18. This is a monthly benefit which will continue as long as customer stays on the Netflix eligible plan; applicable for both Postpaid & Broadband

19. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

20. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.

21. These Terms and Conditions shall constitute an agreement between Airtel and each subscriber. By subscribing to the Offer, subscriber accepts the same as binding upon him/her

22. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Netflix content access should be escalated to . Airtel will not be responsible for the Netflix content access and content availability. will not be responsible or liable in case the Netflix content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.

23. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have recharged under this offer. The customer shall also be bound by the Netflix terms and conditions for access to Netflix Content as available on its [https://help.netflix.com/legal/termsofuse]. Netflix reserves the right, at its sole discretion, to modify the aforementioned terms & conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by any statutory agency that changes applicable to Netflix, and the same shall be binding on the Airtel Postpaid & Broadband subscribers who have recharged under this offer.

Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.

24. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of Offer.

25. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer

• Airtel reserves the rights to withdraw this offer without prior information to customers
• The offer is valid only till 31th Oct’2022. Any claim after this date will not be entertained
• Offer is valid for only those customers who have been inactive for more than 60 days as on 17th Oct 2022
• The benefit will reflect in customer’s account within 7 days of recharging

As per Open Signal’s Mobile Network Experience Report, October’22, across Indian mobile networks, Airtel has emerged as the winner offering –

• India's Best Video Experience
• India's Best Games Experience
• India's Best Voice App Experience
• India's Best Download Speed Experience

For more information, please visit - https://www.opensignal.com/reports/2022/10/india/mobile-network-experience

Terms and Conditions for Pay with Thanks click here

1. To avail a chance to win the contest, a person must share their entries on the form and must be 18 years or older. The above is necessary for a person to qualify as a Participant in the contest.

2. The Contest shall open on 6th July 2022 and shall close on, 26th July 2022 (‘Contest Period’).

3. Airtel shall not be responsible or obligated to inform participants about the status of their entry.

4. Airtel India shall not be held liable/ obligated to answer any queries for a participant’s entry or pertaining to winning or losing the Contest, or to the process of selecting the winners.

5. Winners shall be informed of their win and the winner must respond promptly with a confirmation and the required details. If the winner does not respond, the next eligible person in the draw will be considered. In such a case, the first winner automatically surrenders his/her right to the prize and shall not make any claim hereunder.

6. The decision of Airtel to select the winners of the Contest is up to the sole discretion of Airtel and shall be final and binding on the Participants.

7. These Terms and Conditions shall constitute an agreement between Airtel and each Participant and by posting the card as an entry in the Contest and tagging it as per requirements of the present terms and conditions, you accept the same as binding upon you.

8. The terms and conditions of usage of Instagram/Facebook and Twitter, MxTakaTak, Moj continue to be applicable upon you as a user of the platform.

9. Airtel will be entitled to postpone, suspend, modify or cancel the Contest or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Contest with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Contest in the interim, all aspects of the Contest shall be null and void. Airtel will not be liable to compensate any Eligible Customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Contest.

10. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s wireless telecommunication network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error-free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of God, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

11. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Participants submit to the exclusive jurisdiction of the Courts at New Delhi alone.

12. Airtel India is not responsible for Data Collection.

1) Customer consent on data sharing :

The customer consents to sharing of data on availed Airtel products and services with ICICI Bank for the purpose of analytics, marketing and creation and promotion of customized offers. The customer agrees to hold Airtel and ICICI Bank harmless in case of any loss/ claim/ liabilities directly or indirectly arising in connection with such data.

2) Launch Offer Tenure:

This is an exclusive launch offer for ICICI SME/ InstaBiz customers for a limited time period. Once subscribed, the product rates will remain valid for the tenure of the subscription. Product offers created for ICICI customers, are subject to change at Airtel’s discretion.

3) Existing Airtel Business Customers:

Existing Airtel product customers should visit ‘Airtel Thanks for Business’ to avail Airtel’s latest offers and plans.

4) Offer Renewal:

Standard product offers and rates, as decided by Airtel, will be applicable at the time of service renewal post the end of the launch-offer subscription period.

5) Product queries and feedback:

Please refer to the Airtel Product FAQs for Service enquiry and customer support

1. Under the 3GB Airtel Data offer, selected subscribers of Bharti Airtel Limited (“Airtel”) in India will be credited with 3GB data vouchers

2. Users shall be informed of their data coupon win by SMS on the Airtel number.

3. Users can view/redeem their coupons on the ‘My Coupons’ section on the Airtel Thanks App.

4. Validity of coupon will be mentioned in “My Coupons” section on Airtel Thanks App. However, after claiming your data coupon, it expires within 7 ßdays irrespective of usage.

5. The decision of Airtel to define eligible users is up to the sole discretion of Airtel and shall be final and binding on the Participants.

6. These Terms and Conditions shall constitute an agreement between Airtel and each participant taking part in the Offer terms and conditions, shall be same as binding upon each participant

7. Airtel will be entitled to postpone, suspend, modify or cancel the offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Contest with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the offer in the interim, all aspects of the offer shall be null and void. Airtel will not be liable to compensate any eligible customer for any postponement or cancellation or for any reason directly or indirectly arising out of this offer.

8. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s wireless telecommunication network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

9. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Participants submit to the exclusive jurisdiction of Courts at New Delhi alone

The Terms and Conditions mentioned herein shall form part of Customer Enrollment Form (CEF) overleaf signed by the Customer and shall be binding on Him/Her.

Definitions:

• 1. 'Bharti Airtel Limited' or 'Airtel' means a company incorporated under the provisions of Companies Act, 1956, having its registered office at Airtel Center, Plot No.16, Udhyog Vihar, Phase IV, Gurugram - 122015
•  
• 2. "CEF" or "Customer Enrollment Form" or "Form" means this form that has to be filled and executed by any person for becoming a Customer of Airtel and it includes these terms and conditions;
•  
• 3. "Customer" shall mean a person (including any entity or association of persons) who has subscribed to the Services after completing the required formalities i.e. making necessary payments etc. and gets activated on Airtel Network. Mere execution of the CEF shall neither constitute person to be a customer/subscriber or consumer of Airtel;
•  
• 4. 'Customer Equipment' shall mean any equipment not provided by Airtel;
•  
• 5. 'Customer Premises Equipment' or 'CPE' shall mean and includes the telephone instrument, modem, routers, batteries, model Set Top Box, Remote Control Unit, connector, cable, all software, hardware and any other equipment/accessories included with it and supplied by Airtel or any of Airtel’s affiliates / subsidiaries to the Customer, as per the Plan, during the Enrollment Period.
•  
• 6. 'Digital Services' shall mean Over the Top Content (OTT) and/or any supplementary/additional services made available to the Customer through any of Airtel’s affiliates / subsidiaries or third party service provider(s), from time to time.
•  
• 7. 'DoT' refers to Department of Telecommunications.
•  
• 8. 'Enrollment Period' shall mean the period commencing upon activation of the Services and shall run in concurrence with the License Agreement issued by DoT under which Airtel is authorized to provide telecom Services within the Network unless otherwise terminated and shall be subject to all applicable laws, rules, regulations, notifications, order, directions of the Government/Courts/ Tribunal/TRAI, including the Indian Telegraph Act 1885 and rules framed there under, and shall further be subject to terms and conditions of this form.
•  
• 9. "Installation Address" means the address delineated in the CEF by the Customer for installation of Equipment for receiving Service;
•  
• 10. "IP addresses" means operation of internet service which requires IP addresses (static or dynamic) on each permanent connection on internet.
•  
• 11. "Network" shall mean Airtel’s telecommunication network in the concerned telecom circle through which Services are or would be made available to the Customer. ‘Other Service Provider’ / ‘OSP’ means a company providing Application Services like tele-banking, tele-medicine, tele-education, tele-trading, e-commerce, call center, network operation center etc. by using telecom resources provided by Telecom Service Providers.
•  
• 12. 'Plan' shall mean the terms of offer for the Services and/or Digital Services or a combination thereof, as the case may be. Charges for the Plan shall include Tariff, applicable charges/ rental for CPE and charges for Digital Servicesqwa;
•  
• 13. 'Service' or ‘Services’ shall mean all telecom and allied services provided by Airtel to its Customers, including, without limitation, voice telephony, data and internet, but shall not include Digital Services.
•  
• 14. 'Tariff' shall mean all the rates, fees, charges, levies, etc. and related conditions, other than the charges for Digital Services, at which Services may be provided, including but not limited to activation or installation fees, one time charge for onboarding the customer, usage charges, deposits, advances and service charges including service tax and any other statutory outgoings under the tariff schedule as notified by Airtel for providing Services and the tariff shall have the same meaning as contained in Tariff Telecommunication Orders issued by the TRAI. ‘TRAI’ refers to Telecom Regulatory Authority of India.
•  
• 1. RESERVATIONS Airtel reserves the right;
  • a. To seek and/or verify the particulars including financial information provided by the Customer, either by itself of from independent sources.
  •  
  • b. To reject any CEF in case the particulars provided therein are incomplete, incorrect or for any other legally just and valid reason and without any liability whatsoever. The information provided by the Customer/gathered by Airtel shall become Airtel property even if the application is rejected and Airtel is not liable to return the same.
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•  
• 2. DISCLAIMERS AND LIABILITY LIMITATION
  • a. Airtel makes no express or implied warranties, guarantees, representations or undertakings whatsoever regarding the Service/equipment/ Digital Services etc. unless expressly mentioned in the Form.
  •  
  • b. Airtel shall not be liable to Customer and/or any person, firm, body corporate claiming through, under or in trust for the Customer and the Customer hereby waives and agrees to continue to waive all claims/actions of any delays, losses including, but not limited to, loss to business, profit, revenue or goodwill demands fees, cost, expenses, order judgment, etc. direct, incidental or consequential arising out of any delays, errors or defects or other failure with respect to the Service/ Digital Services and all additional/supplemental Service, equipment or billing, payment or collection to the extent such interruption, delay error or defect is due to reasons mentioned in clause 4.6 hereof. Further the Customer remains solely responsible for his own negligence, acts or omission.
  •  
  • c. Airtel shall not be responsible for any acts of franchises or any other third party with respect to schemes which are not authorized by Airtel or which are purported to have been offered on behalf of Airtel without the explicit and specific sanction in writing of Airtel.
  •  
  • d. It is clearly understood that installation/shifting of broadband, fixed line services or IPTV service require several vital and time consuming activities, inter-alia, feasibility check of the area, laying down of cables, proper wiring of the area premises, allocation of tag in the switch, configuration of the STB, other technical requirements etc. and therefore Airtel does not guarantee the provision of services or prescribe any fixed timeline after execution of the CEF, during which the said Services shall be activated. Airtel shall endeavor to activate the Service within reasonable time and it is expressly agreed that the person executing the CEF shall not be entitled to raise any claim or action or damages of whatsoever nature on account of non-activation or delayed activation of Services due to technical non-feasibility and the Customer shall only be entitled to refund of the initial amount paid by the Customer.
  •  
  • e. The DSL/ Broadband speed available to the Customer is the maximum prescribed speed for which the Customer is entitled basis the chosen tariff and Airtel does not hold out any assurance that the said speed shall be maintained at all times and the same may vary depending upon the Network congestion, technical reasons or any other unavoidable circumstances.
  •  
  • f. Airtel will not incur any liability for any of its bona-fide action taken to protect intellectual property rights (IPR) even if the information on the strength of which it has taken any action is later discovered to be unfounded or false.
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•  
• 3. CUSTOMER UNDERTAKINGS The Customer undertakes and agrees:
  • a. That documents/details submitted by Customer along with CEF are subject to clearance/acceptance by Airtel. In case of non-acceptance rejections of documents, the refund wherever applicable would be made as per TRAI regulations issued from time to time.
  •  
  • b. To pay to Airtel the charges as published and notified by Airtel from time to time.
  •  
  • c. That he is fully conversant with the Services and/or Digital Services and/or any other additional and supplementary Services provided by Airtel or its affiliates / subsidiaries or third party service provider(s), as the case may be, together with its respective charges, specifications, requirements, limitations etc. and has signed this Form upon such understanding.
  •  
  • d. The provisions of Indian Telegraph Act 1885 and the Rules and Regulations framed thereunder (including amendments thereto) shall be applicable to the Services and in case of any conflict between the provisions thereof and the terms of CEF, the provisions of law shall prevail.
  •  
  • e. To comply with all applicable laws, bye-laws, rules, regulation, order, direction, notification, etc. of the Government/Court/tribunals/TRAI/DoT/Ministry of Information and Broadcasting (MIB) and shall also comply with all directions issued by Airtel related to Network, service, equipment, or any other connected matter and shall provide to Airtel all information and co-operation as may be required by Airtel form time to time.
  •  
•  
• 4. PROVIDING THE SERVICE
  • 1. The Service shall be provided within a reasonable time of receipt and acceptance by Airtel of the CEF and subject to technical feasibility.
  •  
  • 2. Airtel shall allocate a telephone number and/or broadband ID/Account ID at its sole and absolute discretion and connect Customer Equipment or CPE, as the case may be, to the network and will use all reasonable endeavors to maintain connection and provide Service/s throughout the Enrollment Period. The said number/ID shall remain in the exclusive domain of Airtel and the Customer is entitled to use the same only during the Enrollment Period. Upon termination of the Enrollment Period, Airtel shall have the right to allocate the said number/ID to any other Customer in its sole discretion and can also alter/change the same for any reason whatsoever, including but not limited to any directive of government/quasi government authority, DoT, MIB, TRAI, technical reason etc.
  •  
  • 3. All discounts/special benefits/scheme(s) pertaining to the Services shall be as per the terms and conditions specified by Airtel from time to time.
  •  
  • 4. Airtel has the right to predetermine or prefix the credit limit for the usage of Services availed by the Customer based on its internal credit rating. In the event of exceeding of the credit limit, the Customer shall be liable to make interim payment forthwith for the Services availed including rentals failing which Airtel reserves the right to totally or partially disconnect/suspend the Services. Failure to disconnect the Services in the event of exceeding the credit limit shall not constitute as a waiver, either of the exceeded amount or the right to subsequently recover the amount from the Customer or any other right of Airtel against the Customer.
  •  
  • 5. The Services are intended strictly for personal and non-commercial use and is not intended for any commercial use, or special or enterprise plans.
  •  
  • 6. Quality, functionality and/or availability of the services, may be affected and Airtel, without any liability whatsoever, is entitled to refuse, limit, suspend, vary or disconnect the services, at any time, for reasonable cause, including, but not limited, to the following:
    • a. Any violation of applicable rules, regulations, orders, directions, notifications, conditions of License Agreement etc. issued by the Government, DoT or Telecom Regulatory Authority of India (“TRAI”) etc.;
    •  
    • b. Any discrepancy in the particulars) provided by the Customer;
    •  
    • c. If the Customer is in default (including past defaults) in making payment for the Services or for any other telecom service provided by Airtel;
    •  
    • d. During technical failure, modification, up-gradation, variation, relocation, repair and/or maintenance of the systems/equipment
    •  
    • e. To combat potential fraud, sabotage, willful destruction, national security or for any other force majeure reasons etc.;
    •  
    • f. Transmission limitations caused by topographical, geographical, atmospheric, hydrological and/or mechanical or electronic constraints/limitations and/or due to nonavailability of suitable technical sites to install/upgrade network.
    •  
    • g.Due to acts to God or circumstances beyond the control of Airtel Including insurrection or civil disorder, or military operations, national or local emergency industrial disputes of any kind (whether or not involving Airtel employees), fire, lightning, explosion, flood, incitement weather conditions, acts or commission of person or commission of person or bodies for whom Airtel is not responsible or any Act, Regulation or Policy of the Government of India or State Government or any other Statutory Authority.
    •  
    • h. If Services are used in violation of any law, rule/regulations; or for a purpose other than declared by the Customer at the time for subscription.
    •  
    • i. Interconnection failure between Airtel and other services provider(s);
    •  
    • j. Any bonafide action taken by Airtel to protect its Intellectual Property Rights (IPR) or such rights of the content providers or any other person, whose interest it is bound to protect by virtue of contractual obligations or by law.
    •  
    • k. Any other reason, which is found to be reasonable by Airtel warranting limiting/suspension/disconnection of Services.
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  •  
  • 7. The clause shall apply, mutatis mutandis, to the Digital Service and/or any other additional services being provided by Airtel’s affiliates / subsidiaries or third party service provider(s)
  •  
•  
• 5. SERVICES & DISCOUNTS
  • a. Airtel is entitled to add/alter/withdraw any additional or supplementary services including the charges for the same at any time, in its sole discretion within the realm of TRAI guidelines. Provision of additional/supplementary Service shall be on such other/additional terms as specified by Airtel from time to time and such additional terms/conditions shall be deemed to be part and parcel of this Form.
  •  
  • b. All discounts or other special benefit scheme pertaining to the Service and/or additional/supplementary Service announced by Airtel from time to time shall have a time limit as decided by Airtel. Airtel shall further have the sole right to withdraw/vary/extend any/all such discount and/or benefit at any time and without incurring any liability whatsoever in this regard whether directly, indirectly or consequentially and the Customer shall not have any claim or right in such eventuality.
  •  
  • c. Different plans/schemes/top ups, Add-ons, and other services offered by Airtel shall have correspondingly different composition, price/charges/fees and terms & conditions, all of which are subject to change by Airtel or its affiliates from time to time but within the overall applicable guidelines of TRAI, Tariff plans/Packages.
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•  
• 6. BILLING, PAYMENT AND SECURITY DEPOSIT
  • a. Airtel and/or its affiliates shall bill the Customer for the Services, Digital Services and monthly rental against Customer Premises Equipment as per the billing cycle which shall run on a frequency as may be decided by Airtel from time to time. Airtel reserves the right to change the billing cycle, as and when, deemed necessary.
  •  
  • b. Separate bill shall be raised upon the Customer for the Digital Services and rental for CPE, as per the applicable Plan.
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  • c. Taxes shall be as per the applicable law.
  •  
  • d. Statement of Account containing Bills for the Services, Digital Services and rental for CPE will be sent at the billing address of the Customer as mentioned in the CEF or on the registered e-mail id, where so opted. Airtel shall not be responsible for non-receipt of statement of account / bill(s), and in such an event, it shall be incumbent on the Customer to enquire about the dues and settle the same.
  •  
  • e. All payments are to be made by the prescribed due date. All non-cash payments are subject to realization. Payment beyond due date shall entail late fees as prescribed by Airtel from time to time and taxes thereon. The same shall be payable from the due date till actual realization of payment. Any delayed payments by the Customer entitle Airtel to withdraw any applicable discount! Benefit. This however is without prejudice to the right of Airtel to suspend or disconnect and the Service partially of fully due to non-payment for restoring the Services, the Customer shall have to apply for reactivation of the connection, after making the due payment and the applicable restoration charges.
  •  
  • f. Outstation cheques shall not be accepted. However, if at the sole discretion of Airtel, out station cheques are accepted, the same shall be subject to a charge as decided by Airtel.
  •  
  • g. Customer shall own the liability for the cheques submitted against the subscription. Any such cheques getting dishonored, may invite penalty on Customer as decided by Airtel and without prejudice to the statutory (civil and criminal) remedies available to Airtel under law.
  •  
  • h. Customer shall pay all the dues in full, without any deduction, set-off or withholding in respect of telecom services availed from his telephone or broadband ID number, whether or not authorized by Customer and whether or not these exceed the assigned credit limit.
  •  
  • i. In case of any disputes(s) regarding the charge(s) levied, Customer shall intimate Airtel in writing within seven (7) days of receipt of the bill(s). Customer shall also pay full amount of disputed charges, if any, irrespective of any pending dispute(s). However, no waiver by Airtel to the Customer shall, in any event, become effective unless the same is in writing and such waiver shall be effective for the limited and specific instance described and for the specific purpose for which the waiver is given.
  •  
  • j. Airtel acceptance of payment from a person other that the Customer will not amount to Airtel having transferred or subrogated any of the rights or obligations of the Customer to such third party.
  •  
  • k. Customer shall deposit, such amount as interest free security deposit, as may be determined by Airtel. Airtel reserves the right to forfeit/adjust/apply the said security deposit in full or in part satisfaction of any sum which may be due from the Customer to Airtel at any time. Customer shall continue to be liable for balance, if any, Airtel may call for additional security deposit for Services, made available to the Customer.
  •  
  • l. Airtel in accordance with TRAI guidelines/rules/regulations is entitle to charge, vary, add and withdraw any services and/or to vary the Plan or Tariff and/or make any service chargeable which is not initially or at any stage chargeable.
  •  
  • m. The loss of or inability to use the Customer Equipment shall not absolve the Customer from his liability to pay charges towards the Plan. Customer must pay all the dues in full, without any deduction, set-off or withholding.
  •  
  • n. In case of a customer opting for e-bill facility ID, password and other information or details shall be exchanged through the medium of internet and Airtel shall not in any manner be responsible or liable for the secrecy or security of the same under any circumstances.
  •  
  • o. Any amount paid by customers shall not be treated as advance payment to Airtel unless agreed by both the parties in writing. Any payments or adjustments resulting in a credit balance to the account of the customer shall stand refundable to the customer. The customer shall abide by the policies, as applicable from time to time, governing refund of such amounts to customers. Airtel at its sole discretion can change such policies from time to time.
  •  
  • p. Upon delay/non-payment of bills beyond the due date or non-deposit of any applicable fee, charge or deposit, or any increase thereof, Airtel reserves the right to totally or partially disconnect the Services. For restoring the Services, you shall have to apply for reactivation of the connection, after making the due payment and the applicable restoration charges
  •  
•  
• 7. LEGAL RESPONSIBILITIES
•  
• 8. CUSTOMER OBLIGATIONS
  • 1. Customer shall not use the Services for any unlawful, immoral or abusive purposes in violation or derogation of any law/rule or regulation or statutory directive or order for the time being in force or against any public policy or for sending/ receiving obscene, threatening, harassing messages/communications or sending messages or communications that affect national interest, or create any damage or risk to Airtel or its Network equipment /call center and/or other Customer(s). Any violation or misuse by Customer shall under no circumstances be attributed to Airtel and the Customer shall be solely responsible for all such acts or omissions.
  •  
  • 2. Customer shall intimate Airtel about change in address, if any, in writing along with such proof, as may be deemed necessary by Airtel.
  •  
  • 3. Customer shall not use the services as an OSP (Other Service Provider) or for the purpose of telemarketing (transactional/ service/promotional - calling), directly or indirectly, without submitting to Airtel the required approvals/registration from relevant authorities.
  •  
  • 4. Unless specifically allowed by Airtel, the Customer shall not change the configuration of its EPBAX set during installation or any time subsequent thereof by way of which any of the undermentioned possibility could arise.
    • a. Any setting in the EPBAX resulting in only the Pilot number being transmitted irrespective of the extension (Directory Number) from which the call is originating.
    •  
    • b. Any setting in the EPBAX resulting in incomplete extension (Directory Number) being displayed. Thereby meaning that a lesser number of digits are either allotted or displayed.
    •  
    • c. The Customer shall provide a certificate from the EPBAX Equipment Vendor (wherever specially sought by Airtel) that the software has not been tampered in violation of the National Numbering Plan specified by DoT.
    •  
    • d. In case the Customer wishes to use the EPBAX with private network & PSTN, they must have proper authorization from DoT/TRAI and must ensure that the separation of traffic is done through logical partitioning.
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  •  
•  
• 9. Customer shall be responsible to obtain its own IP address and domain name from the competent authorities. In case the IP addresses are taken from Bharti, the same are nonportable and have to be returned to Bharti at the termination of services.
•  
• 10. Customer agrees not to use the internet services for any of the following activities:
  • a. Voice communication to and from a telephone connected to PSTN/PKMN and following E.164 numbering is prohibited in India.
  •  
  • b. Establishing connection to any Public Switched Network in India and/or establishing gateway between Internet & PSTN/ISDN/PLMN in India.
  •  
  • c. Use of dial-up lines with outward dialing facility from nodes.
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  • d. Resell or cause to resell or offer to sell this Service.
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  • e. Interconnectivity with ISPs.
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•  
• 11. Customers agree to use encryption up to 40 bit key length in the symmetric key algorithms or its equivalent in other algorithms without obtaining permission from the Licensor. However, if encryption equipment higher than this limit are to be deployed, Customer shall obtain prior written permission of DoT and deposit the decryption key, split into two parts, with DoT.
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• 12. Airtel may, if legally required to do so, block Internet sites and / or individual customer, as identified and directed by DoT or designated security agencies from time to time.
•  
• 13. Customer shall maintain a log of all users connected and the service they are using (mail, telnet, http etc.). Customer must also log every outward login or telnet through their computers. These logs, as well as copies of all the packets originating from the Customer Equipment or CPE of the Customer, must be available in REALTIME to Telecom Authority Type of logins, where the identity of the logged-in user is not known, should not be permitted.
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• 14. In the event that the Customer installs any Wi-Fi network of his own, the Customer shall duly inform Airtel and undertakes to:
  • a. Use secured Wi-Fi network connection to avoid any misuse.
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  • b. Be solely liable and responsible of any use/misuse of any Wi-Fi installation.
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  • c. Set up and maintain its own authentication mechanism for the ensuring the security of internet usage/Wi-Fi Services.
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  • d. Keep a log of all the events on its Wi-Fi network for period of at least one year and shall provide the same to the regulatory and/or security agencies as and when demanded.
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•  
• 15. Customer undertakes and agrees to take the required measures to ensure that any spam or malicious traffic is not generated from the Customer end. If at any time spam activity unwanted or malicious is observed from customer link, Airtel reserves the right to lock/ suspend or terminate the link immediately without any notice.
•  
• 16. The procedure for metering of charges and shifting, transfer, closure, safe custody of Services etc. shall be such as may be determined and varied, by Airtel from time to time. The shifting of each of the services availed by Customer is subject to the condition that the area is covered by Airtel and the same is technically feasible.
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• 17. Except as provided elsewhere, either party may terminate the Enrollment by giving the other party not less than 30 days prior return notice in this respect but such a notice shall not absolve the Customer of its liability to make payment of the amounts that may be due, outstanding as on date of termination. The Customer undertakes to pay for all calls made while he was a Customer, even if some of the call are billed to him after he ceases to be Customer but pertains to the period when he was a Customer.
•  
• 18. Airtel connection/services shall normally be non-transferable. The Customer may seek prior permission in writing from Airtel for seeking transfer. In case of such permission being granted, substituted buyer may be allocated a different telephone number of ID after all requisite formalities have been completed and the primary Customer shall be liable and shall fully discharge his duties till the date of such regularized transfer from Airtel. The security received from original Customer will be adjusted/transferred/returned (less deduction if any), as the case may be. If Airtel is required to refund or return the security deposit to the original Customer the transferee in such an event would have to give fresh deposit to Airtel as may be applicable or decided by Airtel.
•  
• 19. All equipment (CPE), provided on rental basis by Airtel or its’ affiliates / subsidiaries shall always remain the absolute property of Airtel or such affiliate / subsidiary, as the case may be. The Customer shall only have the right to use the Customer Premises Equipment or other equipment/accessories provided by or through Airtel during the Enrollment Period. The CPE must be kept by Customer in good and working condition.
•  
• 20. Airtel will test the CPE prior to its installation and the Customer shall certify its functionality at its premises at the time of installation. Thereafter, neither Airtel nor its affiliate / subsidiary shall be responsible for any defect/fault etc. that is not expressly covered by the manufacturer’s warranty of such Customer Premises Equipment. Any such repair/exchange carried out by Airtel for failure/defects shall be charged from the Customer as per Airtel policy on the subject, from time to time. Any damage or defect to CPE arising out of misuse or intentional damage or accidental damage or Force Majeure event shall also be charged to the Customer account.
•  
• 21. The Customer hereby agrees and undertakes to return the Customer Premises Equipment immediately on temporary suspension of Service or disconnection for any reason including the reasons cited in clause 4.6. The Customer shall not claim any interest, charge or lien on CPE(s) even if any dispute is pending for resolution between the Customer and Airtel.
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• 22. The Customer shall be solely responsible in case of any loss in services due to misuse or hacking of any equipment or EPBAX at Customers end and shall also be liable to pay for the usage charges to Airtel, if any, without any demur or protest.
•  
• 23. Customer shall neither shift the Customer Premises Equipment nor transfer the same in any manner. In case Customer fails to comply with these terms & conditions governing the Services, Digital Services and other allied products / services and the relationship between the parties, Airtel reserves the right to lift/remove the Customer Premises Equipment from the Customer premises and terminate the Customer Enrollment without any liability whatsoever on its part. Notwithstanding anything mentioned in these Terms and Conditions, Airtel disclaim all its liabilities, warranties, responsibilities and services level assurance with regards to its Services, in case the Customer installs or uses any Customer Premises Equipment, not provided by or through Airtel for availing the Services provided by Airtel.
•  
• 24. Airtel shall not be liable for any claim, loss or damage of whatsoever nature that may arise due to use/ installation of such customer equipment or Customer Premises Equipment by the Customer.
•  
• 25. Airtel shall have the right to undertake inspections at the specified address or premises of the Customer to check for the bona-fide usage of the Services and to ensure that there is no violation of its/any third parties’ Intellectual Property Rights (IPR). The Customer shall provide cooperation, facilities and access to Airtel for the same. In case on such inspection it is found that the Customer is indulging in any act or omission which amounts to violation of the terms and conditions contained herein or IPR, Airtel or its employee or agent shall be entitled to take photograph or video graph of such violation or any other measure necessary for recording such violation.
•  
• 26. Nothing contained herein shall be deemed to grant the Customer either directly or by implication, any right, by license or otherwise, in respect of any Intellectual Property, inter-alia, in any software, concepts, know-how, processes, development tools, techniques or any other proprietary material or information that Airtel may provide to the Customer in the course of provision of Service.
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• 27. Only service personnel so authorized by Airtel in this regard shall be allowed to inspect and rectify the Customer Premises Equipment in case of any malfunction.
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• 28. Proper & effective use of telecom services is the responsibility of the Customer. Customer will be liable to pay the entire amount of Plan inclusive of bill arising due to usage of Services (or VAS), Digital Services and Customer Premises Equipment from the Customer’s telephone/Account.
•  
• 29. INTENTIONALLY OMMITED :
•  
• 30. AMENDING THE FORMS
  • a. Airtel shall have the option to vary, alter or amend any term and condition forming part of this Form due to administrative or commercial compulsions or for any other reason considered necessary in the interest of business operations. Customer’s continued use of services or payments to Airtel after Airtel has issued such notice will constitute Customer’s consent or approval to all such amendments.
  •  
  • b. The failure of any party thereto at any time to require performance by the other party of any obligation/provision of this Form shall not affect the right of such party to require performance of that obligation/provision subsequently; nor any waiver by any party of any breach of any provision/obligation of this Forms shall be constructed as waiver of any continuing or succeeding breach of any such provision, or waiver of the provision, itself or a waiver of any right(s) here under.
  •  
  • c. If any part of this Form is held invalid, the remaining provision will remain unaffected and enforceable, except to extent that Airtel right/obligations under the Form are materially impaired.
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•  
• 31. COMMUNICATION & CONFIDENTIALITY
  • a. Privacy of communication is subject to the terms of the License Agreement of Airtel with DoT/MIB and other statutory and regulatory notifications/directives etc. and agreements with the content provider etc. The Customer specifically agrees that in order to facilitate Airtel to provide Services, Airtel may be required to disclose any information or particulars pertaining to the Customer to any authority, statutory or otherwise, including but not limited to any debt collection agency, credit reference agency security agency, and reserves the right to comply with the directions of such authorities at its discretion and without intimating the Customer.
  •  
  • b. Any information relating to you is used only to provide you Services, improve the Services or any other use that you may consent to. For a detailed overview of what kind of information we collect, how we store it and who all we share it please go through our privacy policy at www.airtel.in.
  •  
  • c. Please note that your use of Services and the confidentiality of your communication is subject to any lawful interception requirements/ directives as may be required/authorized under any Compliance Requirement.
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•  
• 32. Legal Responsibilities
  • a. Any notification required to be given by the Customer to Airtel shall be given in writing and shall be deemed to have been delivered to Airtel when it is actually delivered. Any notification required to be given by Airtel shall be in such form as may be prescribed by Airtel from time to time if sent by post it shall be deemed to have been delivered within 48 hours of posting.
  •  
  • b. Where two or more persons constitute the Customer, their Liability under the Form is joint & several.
  •  
  • c. Airtel without notice may assign and/or delegate all/or parts of its obligations, rights, and/or duties under this Form to any third party.
  •  
  • d. The Form binds the Customer and whenever & wherever applicable, his heirs, executors, administrators, successors, and permitted assigns and Airtel & its successors and assigns.
  •  
  • e. Airtel shall not be liable for any act of commission or omission of any third-party suppliers! Manufactures / including any agency/company offering any privilege or benefits to Customer.
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  • f. Services are used for communication. Airtel is a facilitator/medium for communication services and does not generate any content which form part of the Services. Accordingly you are advised to - (a) use prudent judgment while using Services and you acknowledge, agree and note that Airtel shall not be responsible for the content transmitted through the Services and (b) not use the Services in any manner and or transmit anything using Services, which violates any Compliance Requirements or is likely or violate any Compliance Requirements or prejudices social or national interest
  •  
  • g. If Airtel has reason to believe, or receives instructions from any authorized agency, Airtel may suspend or terminate any Services and deactivate any SIM card used in contravention of the terms mentioned herein or likely to be used in contravention of the terms mentioned herein.
  •  
  • h. You shall intimate Airtel about change of billing address, if any in writing within one week of such change along with such proof, as may be deemed necessary by Airtel.
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  • i. Any information relating to you is used only to provide services, improve the service other use that you may consent to. For a detailed overview of what kind of information we collect, how we store it, use it and who all we share it with, please go through our privacy policy at www.airtel.in
  •  
  • j. You hereby give consent to Bharti Airtel Ltd. to collect, use, share, retain his/her personal and sensitive personal information, and contact him/her using his/her information for all purposes necessary for providing & improving services and suggesting additional services.
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  • k. Please note that your use of services and confidentiality of communication is subject to any interception requirements/directives as may be required/authorized under any compliance requirements.
  •  
  • l. You accept that any change to Tariff or related terms and conditions, schemes etc., communicated inter alia through SMS, USSD or www.airtel.in etc., shall be valid and be considered proper intimation
  •  
  • m. Airtel shall be entitled to disconnect or suspend the Services without any notice at any time if so directed or ordered by DoT / security agencies/TRAI or any other authority exercising jurisdiction over telecommunication services
  •  
  • n. All Services are subject to network availability. Airtel’s telecommunication network used for providing the Services (’Network’) is made available on an as-is-as-available basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness, quality or reliability of the Network whatsoever. Please note that Airtel’s Network availability may be adversely affected due to technical reasons as well as force majeure circumstances, any acts of God and also due to limitations caused by topographical / geographic /demographic factors. Network and Services may also be affected in cases where interconnection with other networks is not available, or for routine maintenance works including any updates / upgrades / repairs etc. In no circumstance shall Airtel be responsible or liable, in any manner whatsoever, irrespective of the nature of damages, whether or not such damages could have been foreseen/prevented by Airtel and even if Airtel had been informed of the possibility of such damages, for any loss of data, Network unavailability, Service unavailability or any other claim whatsoever related to the quality or availability or sufficiency of the Network or Services. The aforesaid limitations shall apply to the fullest extent permitted by law.
  •  
  • o. Services shall always be provided subject to applicable law as well as any applicable guidelines/instructions issued by any statutory or judicial authority (such as TRAI, DoT, Income Tax Department, CCI, TDSAT etc.) including, without limitation KYC requirements, lawful interception requirements and any other applicable law, regulation, UASL license condition or similar binding provision (‘Compliance Requirements’). Airtel reserves the right to take any action (including omission), including the suspension of Services (or part thereof), cancellation of Services (or part thereof) or the suspension / cancellation of any portion of these terms as may be necessary to meet any Compliance Requirements.
  •  
•  
• 33. DISPUTE RESOLUTION Any disputes and differences arising between the Customer & Airtel will be referred to a sole Arbitrator to be appointed by Airtel. The provisions of Indian Arbitration and Conciliation Act. 1996 would apply. The Courts in India will have jurisdiction for the purpose of this CEF.
•  

“We, at Airtel do not ask our Customers to make any payment (recurring or non-recurring) for our services to any third party vendor’s bank account. All payments must be paid to Airtel directly in the bank account mentioned in valid invoices raised by Airtel.”

Privacy Policy

We at Airtel Digital Limited (hereinafter mentioned as "Airtel") are committed to protecting our customers’ Personal Information and shall strive to maintain the privacy of your Personal Information.

This Privacy Policy describes the Personal Information which we may collect, and provides our approach towards handling and usage of or dealing with the same in compliance with the applicable laws and regulations.

Please read the terms of this Privacy Policy carefully. By using and continuing to use our products and services, you are deemed to have accepted and consented to the terms of this Privacy Policy.

Collection of Personal Information

At the time you (a) register on Airtel owned applications ("Software") for using the services, , products and materials made available to you using the Software ("Service") or, (b) make any payments related to your use of the Service or, (c) download any content made available through the Service ("Content") or, (d) update the Software or, (e) share any information through the Software or (f) contact us through our help and support channels or, (f) use our services or websites or otherwise interact with us during the course of our relationship, we may ask you for your personal information (such as your name, telephone number, address, date of birth, credit card details (if required as mode of payment) certain unique identifiers, and any other information or data that can be used by itself to uniquely identify, contact, or locate a person, or can be used with information available from other sources to uniquely identify an individual ) ("Personal Information"). By registering to the Service and/or using the Software / Content, you hereby agree to be bound by the Terms of Use and the terms in this privacy policy ("Privacy Policy") We also may automatically receive and track certain data about your mobile device (such as your device-type, time-zone, version of the operating system or Software currently installed, and language preference) or your activity logs from the use of the Service, Software and Content, and we may create a unique device ID for you so we can recognize you. Airtel may collect such non-identifiable information for gathering data on what parts of the Service / Software are of most interest to Users. In some cases, we may automatically detect your location data, but we will not use it unless you give us permission to do so. If you connect with any social networking site ("SNS"), we may also receive some data from that network (e.g. your SNS ID, name, profile picture, gender, age, locale and email address), which shall be deemed to be included within the meaning of your Personal Information. In case you do not provide your information or consent for usage of Personal Information or later on withdraw your consent for usage of the Personal Information so collected, Airtel reserves the right to discontinue the services for which the said information was sought.

The Personal Information may be collected by Airtel through itself or through its authorized third parties. Third Party is a service provider who associates with Airtel and is involved in handling, managing, storing, processing, protecting and transmitting information on behalf of Airtel. This definition also includes all sub-contractors, consultants and/or representatives of the Third party.

Use of Personal Information

We and our group companies may use, collect, store, process and transfer your Personal Information in accordance with the applicable laws and regulations, for a variety of purposes. These may include, but are not limited to:

• to identify you from time to time, as required, and to validate your use of the Services.
• to complete transactions effectively and bill for products and services.
• to provide you with the Services and the display of customized content, and targeted advertising both on our apps/websites and on other apps/websites that we advertise through.
• to communicate with the Software and Services and for resolving customer service issues.
• to determine when you link from our app / Software to one of our partner apps, so that we can monitor the level of traffic that we generate for our partner apps.
• to ensure the technical functioning of all our products and services.
• to provide, maintain and improve our products and services.
• to protect the Software's copyright.
• to enforce our Terms of Use.
• to comply with laws, requests from a government bodies or courts, prevent and detect frauds and crimes or to respond to litigation.
• to enable us to use a third party to perform surveys measuring your experiences and use of our services.
• to conduct internal assessments, auditing, data analysis, and research to improve our products and services.
• to share your Personal Information with Airtel's affiliates and group companies for any of the foregoing purposes, which affiliates may also combine your Personal Information with other information in this regard.
• to promote and market products and services which we consider may be of interest to you and/or may benefit you.

We may also encrypt and/or aggregate your data with other users' data in order to create statistics about the general use of the Software and related websites, which helps us to develop new products and services. You understand that we may also share this aggregated data with our business partners and third party advertisers. You understand that in order to comply with the applicable laws and contractual requirements, Airtel may be required to access your location data in order to ensure that your access to the Service is within a particular geographical territory. You hereby consent to such access by Airtel for the foregoing purposes.

We may also collect and hold information related to your utilization of our services which may include your call details, your browsing history on our website, location details and additional information provided by you while using our services.

We may share your Personal Information for the purposes detailed in this Privacy Policy with our internal third parties, which are the other entities in our group of companies

You sharing data with third parties

Third parties (such as companies who advertise through our apps) may require you to provide your Personal Information in order to access their products, advertisements and offers. If you visit or register for a third party product, advertisement or offer, we may pass some data about your device to that third party (e.g. your tag history and country of registration) so that they can send you offers.

Any third parties' use of your Personal Information is governed by their own privacy policy (which should be accessible from their website or application). If you do not want third parties to be able to access or use your Personal Information, you should not register for, click on or use the applicable third party application or product.

Sharing with social networks

If you register to or use the Service using an SNS account, you allow Airtel to automatically share your activity, usage and activity-related stories with the Service, Software and Content. You understand that Airtel may post such information on your SNS profile/account. Airtel may also publish such information any other integrated or associated services of Airtel. For the purpose of identification, authentication and ease of access, Airtel may store your username and an access token or similar credentials obtained from such SNS/third party service.

Airtel sharing data with third parties

Airtel may provide your Personal Information or any portion of it to Airtel's strategic partners that work with Airtel to provide products and services, or that help Airtel market its products and services to customers. You further acknowledge that Airtel may be required under law, legal process, litigation, and/or requests from public and governmental authorities to disclose your Personal Information.

As a part of your use of our products and services and subject to applicable laws, the information and personal data you provide to us may be transferred to countries other than India. This may happen if any of our servers are from time to time located in a country other than India, or one of our service providers is located in a country other than India. By submitting your information and personal data to us, you agree to the transfer, storage, and/or processing of such information and personal data outside India in the manner described above.

Further, Airtel payment processing partners /gateways may access you billing and shipping information (including your credit cards details, balance in your Airtel account, etc.) in relation to any payments that you make for using the Service. You agree that such third party partners of Airtel may receive such information directly from you. Such third parties' access and protection of your Personal Information will be in accordance with their privacy and security policies and Airtel will not be liable for the same in any way.

Links to other websites

We may display links to third party websites. Please note that we cannot control and cannot be held responsible for the activities of such websites. You should always read the privacy policy of a website to find out more about how personal information is collected and processed.

Use of Cookies

Airtel uses cookies and beacons to assist in delivering the service and to provide a positive and personalized user experience. Cookies are files sent to your browser from a web server and stored on your computer's hard drive. Our persistent and session ID Cookies are used to identify unique visitors and to provide a personalized user experience. Beacons are bits of code that function similar to cookies. Our beacons are embedded in outgoing emails and generate a call back to the Airtel server when such emails are opened. Airtel uses beacons to track the status of sent emails. If you do not wish to receive cookies, you may disable them.

Security

Airtel has implemented adequate and industry accepted processes in compliance with applicable laws, designed to protect Personal Information and maintain security. It is the User's responsibility to protect the security of their login information. Airtel's servers are located in secure server environments. Firewalls and other advanced security technologies are employed to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.

While we observe reasonable security measures to protect your Personal Information on all our digital platforms and internet connections, security risks may still arise for reasons outside of our control such as hacking, virus disseminations, force majeure events, breaches of firewall and secure server software etc. Please note that the above-mentioned measures do not guarantee absolute protection to the Personal Information.

Choice

The Software/Service may allow you to choose the manner of and the extent to which you wish to disclose the Personal Information. You may also be allowed to disable some of the features that require sharing of Personal Information.

Changes to Privacy Policy

Airtel reserves the right to make changes to this Privacy Policy, and will post any revisions on this page.

Feedback and Concerns

We are committed to safeguard your Personal Information collected and handled by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your Personal Information, reach out to our Grievance Officer -

Name - Nitin Grover

Email - ADLGrievance.Officer@airtel.com

Mobile - 9971196609 (Monday-Friday 9:30 to 18:30 hrs)

Q1. What is Airtel Swiggy Free Data Promo?

Airtel in partnership with Swiggy is offering participants with Airtel prepaid service an opportunity to win 2GB or 3GB free data in the form of Data Coupons. Airtel Swiggy promo codes can be redeemed till 23:59 hours IST of 1st Oct, 2022.

Q2. How many times I can claim the promo offer?

One unique coupon can be claimed only one time during the offer period. Customer can use the coupon code to claim data pack for the contact number registered at their own name.

Q3. Can I participate through SMS?

User can participate in this by claiming the unique coupon code on Airtel Thanks App. Make sure to download the latest version of the app from Google Play Store/Apple App Store or update your app to the latest version (for existing users of the app).

Q4. I participated and followed the process as per the T&C but did not get the data coupon?

Thanks for sharing your concern with us. Redemption of coupons may take a couple of hours in a certain case, so please be patient. Please check if you have an active Airtel prepaid connection and recheck the code you have entered. If you still do not get the data coupon within 24 to 48 hours please reach out to us through Help section on Airtel Thanks App and we will be happy to resolve your issue.

Q5. I have redeemed my promo codes and received data coupons but not able to claim the data?

Thanks for sharing your concern with us. Please check if you have a working Airtel prepaid connection. Claim process of data coupon might take a couple of hours in certain cases, please check back your account details after some time. If you still do not get the data coupon within 24 to 48 hours please reach us through Help section on Airtel Thanks App and we will be happy to resolve your issue.

Q6. My coupon/Coupon section in the Airtel Thanks app does not have a text box for putting promo code. What should I do?

Thanks for sharing your concern with us. It looks like you are not using the latest version of the Airtel Thanks app. Please update your Airtel Thanks app to the latest version from Google Play Store or Apple app store and this will be resolved. If you are not able to find it even after updating the app please reach us through Help section on Airtel Thanks App and we will be happy to resolve your issue.

Q7. I got a message that this code is already used. What should I do?

Thanks for sharing your concern with us. From your message, it looks like you have tried to enter the code more than one time. Hence please note that the codes once entered should not be tried again immediately. In case you haven’t tried this earlier, please recheck the code you have entered. If the problem persists, please reach us through Help section on Airtel Thanks App and we will be happy to resolve your issue.

Q8.I have been trying to enter the code in the Airtel Thanks App but not able to download /participate?

Q8.I have been trying to enter the code in the Airtel Thanks App but not able to download /participate?

TERMS AND CONDITIONS

1. The ‘Swiggy Airtel Data’ promotion ('Promo') is being jointly organized by Swiggy and Bharti Airtel. Promo can be claimed till 1st Oct, 2022.

2. HOW TO PARTICIPATE:

The User shall be provided one or more data coupon codes (“Airtel Code”) on ordering food at Swiggy. User (recognized by his/her mobile no. registered on Airtel), shall, after obtaining the Airtel Code, follow the following steps to redeem the Product:

• Download/open Airtel Platform and log into their account.
• The User shall visit ‘My Coupons’ section on Airtel Platform and will enter the Airtel code to “CLAIM” the Product.
• The User shall have a period till 1st Oct, 2022 from the date of claiming such Airtel Code on the Airtel Platform to redeem the Product.
• Post redemption of the Product, the User will be credited a 2 or 3 GB free data coupon which shall be valid for a period of 3 (three days).
• Product will get added to their account on the Airtel Platform within One (1) Hour after redemption, subject to any exceptional circumstance including technical reasons.
• The Airtel Code can be used one times and can be applied one times per Airtel linked mobile no.

3. The entering of the Airtel Code will be considered as the entry of the User. Entries are deemed to be submitted at the time of receipt of the Airtel Code into Airtel’s database, and not at the time of transmission by the Users. Airtel does not guarantee submission of Airtel Code(s) on the Airtel Platform and is not responsible in case the Airtel Code does not get submitted due to any reason, including network problem. The database of Airtel Codes maintained by Airtel shall be considered final and no correspondence in this regard shall be entertained.

4. It is clarified that in addition to these T&C, the User shall at all times be bound by the terms and conditions as imposed by Airtel on usage of the Airtel Platform, microsites, purchase of services etc.

5. Airtel shall not be responsible for failure to provide the Product to the User(s) or any downtime on the services, caused due to technical or other factors attributable at the end of Airtel that may occur for reasons including but not limited to failure of hardware equipment, configuration issue, decisions, change in marketing plans and / or changes in regulations that are carried out by any judicial or quasi-judicial or regulatory body.

6. Subject to any applicable law (a) all warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED including, but not limited to, meeting of the Participant's requirements or aspirations, timeliness, security, the results or reliability of the Product, delay in receiving the Product or any other communication for participating in the Product, delay in time taken for the process, or the delivery, quality, quantity, merchantability, fitness for use or a particular purpose or non-infringement in respect of any goods, services, benefits or awards acquired or obtained through the Product or any transactions effected through the Product; (b) the Users expressly agree that participation in the Product is at his/her sole risk and discretion and is governed by the T&C herein; and (c) no advice or information whether by representations, oral, written or pictorial derived from the Airtel Platform including but not limited to websites/ SMS/mobile apps, shall be construed to mean the giving of any warranty of any kind whatsoever. Airtel does not make any commitment or warranty, express or implied to respond to any feedback, suggestion and/or queries of the User(s).

7. Airtel’s network and the provision of the Product is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected on account of any event beyond the reasonable control of the Party such as acts of God, acts of civil or military authority, government regulation / guidelines / advisory, embargoes, wars, terrorists acts, riots, insurrections, fire, explosions, earth-quakes, or nuclear accidents and availability of interconnection with other networks.

8. The Product is non-transferable, non-returnable, non-refundable and non-negotiable. No requests for transfer or assignment or redemption of the benefits of the Product shall be entertained.

9. The offers under this Product cannot be clubbed with any other offer.

10. The decision of Airtel shall be final with respect to all matters relating to this Product and the benefits of this Product. They shall not be subject to review or appeal by any customer or by any third party.

11. The authorized owner of the mobile number used to avail the Product at the actual time of entry will be deemed to be the User and must comply with these T&C in the event of a dispute as to entries submitted by multiple users having the same mobile number, inadvertently.

12. All complaints/queries relating to the aspects of redemption of Airtel Codes, validity of Airtel Codes, redemption process, Airtel Platform, data usage, shall be directly taken up by the Users with Airtel in the help section of Airtel Platform.

13. GENERAL:

• The users shall not be entitled to participate in this product wherever the product is declared invalid or illegal by the court of competent jurisdiction or applicable law, and the product shall not be applicable and /or stands withdrawn forthwith in such jurisdiction.
• Airtel or its agencies is not required to entertain/respond to/comply with any communication/request/claim requiring the Airtel to provide any proof to any User or any other party, with respect to details of other Users, Products availed by other Users etc. Such information will be strictly confidential and shall not be shared with any User or any other third party, except as directed by a competent legal authority.
• All material and content contained in Airtel Platform is made available for User's personal and non-commercial use only. Any other use of the material/content on Airtel Platform and/ or any information disseminated by SMS or any other means of communication are strictly prohibited.
• Decision of Airtel shall be final and binding with regard to Product and no correspondence will be entertained in this regard.
• By participating in this Product, it is deemed that the User has read, understood and agreed to these T&C, and that the User unconditionally and irrevocably accepts and agrees to be bound by all these T&C as stated herein. In the event that any person is found to be ineligible or in breach of these T&C, Airtel shall have the right, but not the obligation to disqualify such person from the Product forthwith, with no obligation to compensate such person in any manner.
• Product is not transferable and no cash payment (via legal tender notes or any other mode) will be made in lieu of the Product.
• In the event of a death of a User, no claim from his/her nominees or legal heirs will be entertained for receiving the Product.
• Airtel shall not be responsible for any loss, injury or any other liability arising out of the Product.
• The Product is subject to Force Majeure Event. Airtel shall not be liable for any delay or adverse effect or failure or breach or damages or act or omission caused to this Product or User(s) as a result of a Force Majeure Event. Where practicable, Airtel may intimate the suspension of the Product caused as a result of such Force Majeure Event to the User(s) within reasonable time.
• Failure by Airtel to enforce any of its rights at any stage does not constitute a waiver of those rights. Airtel may assign any of its rights hereunder to any party without prior intimation to User(s). User(s) shall not assign any of its right or obligations hereunder to any other party.
• The User(s) shall indemnify and keep indemnified Airtel and their respective officers, directors, employees, customers, affiliates and agents harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which Airtel may incur, pay or become responsible for as a result of breach or alleged breach of the representations or obligations of the User(s) under this Product and its T&C hereunder, any product or prize provided in connection therewith and/or any failure by the User(s) to comply with applicable law and any third party claim in respect of misuse of any information of a third party. Airtel shall have the right to defend itself, pursuant to this clause, at the cost of the User(s).

14. All incidental costs, taxes or levies related to the Product, if any, shall be exclusively borne by the Users(s), including but not limited to TDS, gift tax (if any), insurance and any other taxes applicable by the Central, State or Municipal government.

15. Any User(s) providing any incorrect information or concealing/withholding any information from Airtel with intent to participate and/or be eligible for the Product will automatically be disqualified from participating in Product and being eligible for the Product or any other offer. Such act of providing incorrect information or concealing/withholding any information, including without limitation incorrect declaration of information relating to name, age, identity, address, domicile, contact number etc. by the User(s) or dispute with Airtel Platform shall entitle Airtel to disqualify the User from participating in the Product without any further intimation or notice.

16. Any dispute arising out of the Product and or the T&C shall be attempted to be resolved amicably through negotiations with the Airtel .

17. At the end of the validity of each Product, Airtel’s obligations in regard to the Product shall terminate.

18. In no event the entire liability of Airtel towards a User under this Product shall exceed the maximum data pack value eligible to such User under this Product.

19. Airtel shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the Product.

20. Terms of Use of Airtel Platform and Privacy Policy available on Airtel Platform shall apply.

21. The Product and the T&C are subject to Indian laws and the exclusive jurisdiction of the Courts in New Delhi.

Q1. What is Airtel Flipkart Data Promo?

Airtel in partnership with Flipkart is offering participants with Airtel prepaid service an opportunity to get 1GB, 2GB or 5GB data in the form of Data Coupons in exchange of Supercoins. Airtel Flipkart promo codes can be redeemed till 23:59 hours IST of 31st Oct, 2022.

Q2. How many times I can claim the promo offer?

One unique coupon can be claimed only one time during the offer period. Customer can use the coupon code to claim data pack for the contact number registered at their own name.

Q3. Can I participate through SMS?

User can participate in this by claiming the unique coupon code on Airtel Thanks App. Make sure to download the latest version of the app from Google Play Store/Apple App Store or update your app to the latest version (for existing users of the app).

Q4. I participated and followed the process as per the T&C but did not get the data coupon?

Thanks for sharing your concern with us. Redemption of coupons may take a couple of hours in a certain case, so please be patient. Please check if you have an active Airtel prepaid connection and recheck the code you have entered. If you still do not get the data coupon within 24 to 48 hours please reach out to us through Help section on Airtel Thanks App and we will be happy to resolve your issue.

Q5. I have redeemed my promo codes and received data coupons but not able to claim the data?

Thanks for sharing your concern with us. Please check if you have a working Airtel prepaid connection. Claim process of data coupon might take a couple of hours in certain cases, please check back your account details after some time. If you still do not get the data coupon within 24 to 48 hours please reach us through Help section on Airtel Thanks App and we will be happy to resolve your issue.

Q6. My coupon/Coupon section in the Airtel Thanks app does not have a text box for putting promo code. What should I do?

Thanks for sharing your concern with us. It looks like you are not using the latest version of the Airtel Thanks app. Please update your Airtel Thanks app to the latest version from Google Play Store or Apple app store and this will be resolved. If you are not able to find it even after updating the app please reach us through Help section on Airtel Thanks App and we will be happy to resolve your issue.

Q7. I got a message that this code is already used. What should I do?

Thanks for sharing your concern with us. From your message, it looks like you have tried to enter the code more than one time. Hence please note that the codes once entered should not be tried again immediately. In case you haven’t tried this earlier, please recheck the code you have entered. If the problem persists, please reach us through Help section on Airtel Thanks App and we will be happy to resolve your issue.

Q8.I have been trying to enter the code in the Airtel Thanks App but not able to download /participate?

Please note that the participation is open to all Indian citizens residing in India, above 18 years of age. The Participant should be a registered pre-paid user of Airtel mobile connection, with a verified mobile number on Airtel and active connection. If you are not a pre-paid user of Airtel mobile connection, we would suggest you to first convert your mobile number into an Airtel pre-paid connection and then take part in the promotion. You can go to nearest Airtel store for availing mobile number portability (MNP) option.

TERMS AND CONDITIONS

1. The ‘Flipkart Airtel Data’ promotion ('Promo') is being jointly organized by Flipkart and Bharti Airtel. Promo can be claimed till 31st Oct, 2022.

2. HOW TO PARTICIPATE:

The User shall be provided one or more data coupon codes (“Airtel Code”) using Supercoins on Flipkart. User (recognized by his/her mobile no. registered on Airtel), shall, after obtaining the Airtel Code, follow the following steps to redeem the Product:

• Download/open Airtel Platform and log into their account.
• The User shall visit ‘My Coupons’ section on Airtel Platform and will enter the Airtel code to “CLAIM” the Product.
• The User shall have a period till 31st Oct, 2022 from the date of claiming such Airtel Code on the Airtel Platform to redeem the Product.
• Post redemption of the Product, the User will be credited a 1 GB, 2 GB or 5 GB data coupon which shall be valid for a period of 3 (three days).
• Product will get added to their account on the Airtel Platform within One (1) Hour after redemption, subject to any exceptional circumstance including technical reasons.
• The Airtel Code can be used one times and can be applied one times per Airtel linked mobile no.

3. The entering of the Airtel Code will be considered as the entry of the User. Entries are deemed to be submitted at the time of receipt of the Airtel Code into Airtel’s database, and not at the time of transmission by the Users. Airtel does not guarantee submission of Airtel Code(s) on the Airtel Platform and is not responsible in case the Airtel Code does not get submitted due to any reason, including network problem. The database of Airtel Codes maintained by Airtel shall be considered final and no correspondence in this regard shall be entertained.

4. It is clarified that in addition to these T&C, the User shall at all times be bound by the terms and conditions as imposed by Airtel on usage of the Airtel Platform, microsites, purchase of services etc.

5. Airtel shall not be responsible for failure to provide the Product to the User(s) or any downtime on the services, caused due to technical or other factors attributable at the end of Airtel that may occur for reasons including but not limited to failure of hardware equipment, configuration issue, decisions, change in marketing plans and / or changes in regulations that are carried out by any judicial or quasi-judicial or regulatory body.

6. Subject to any applicable law (a) all warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED including, but not limited to, meeting of the Participant's requirements or aspirations, timeliness, security, the results or reliability of the Product, delay in receiving the Product or any other communication for participating in the Product, delay in time taken for the process, or the delivery, quality, quantity, merchantability, fitness for use or a particular purpose or non-infringement in respect of any goods, services, benefits or awards acquired or obtained through the Product or any transactions effected through the Product; (b) the Users expressly agree that participation in the Product is at his/her sole risk and discretion and is governed by the T&C herein; and (c) no advice or information whether by representations, oral, written or pictorial derived from the Airtel Platform including but not limited to websites/ SMS/mobile apps, shall be construed to mean the giving of any warranty of any kind whatsoever. Airtel does not make any commitment or warranty, express or implied to respond to any feedback, suggestion and/or queries of the User(s).

7. Airtel’s network and the provision of the Product is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected on account of any event beyond the reasonable control of the Party such as acts of God, acts of civil or military authority, government regulation / guidelines / advisory, embargoes, wars, terrorists acts, riots, insurrections, fire, explosions, earth-quakes, or nuclear accidents and availability of interconnection with other networks.

8. The Product is non-transferable, non-returnable, non-refundable and non-negotiable. No requests for transfer or assignment or redemption of the benefits of the Product shall be entertained.

9. The offers under this Product cannot be clubbed with any other offer.

10. The decision of Airtel shall be final with respect to all matters relating to this Product and the benefits of this Product. They shall not be subject to review or appeal by any customer or by any third party.

11. The authorized owner of the mobile number used to avail the Product at the actual time of entry will be deemed to be the User and must comply with these T&C in the event of a dispute as to entries submitted by multiple users having the same mobile number, inadvertently.

12. All complaints/queries relating to the aspects of redemption of Airtel Codes, validity of Airtel Codes, redemption process, Airtel Platform, data usage, shall be directly taken up by the Users with Airtel in the help section of Airtel Platform.

13. GENERAL:

• The users shall not be entitled to participate in this product wherever the product is declared invalid or illegal by the court of competent jurisdiction or applicable law, and the product shall not be applicable and /or stands withdrawn forthwith in such jurisdiction.
• Airtel or its agencies is not required to entertain/respond to/comply with any communication/request/claim requiring the Airtel to provide any proof to any User or any other party, with respect to details of other Users, Products availed by other Users etc. Such information will be strictly confidential and shall not be shared with any User or any other third party, except as directed by a competent legal authority.
• All material and content contained in Airtel Platform is made available for User's personal and non-commercial use only. Any other use of the material/content on Airtel Platform and/ or any information disseminated by SMS or any other means of communication are strictly prohibited.
• Decision of Airtel shall be final and binding with regard to Product and no correspondence will be entertained in this regard.
• By participating in this Product, it is deemed that the User has read, understood and agreed to these T&C, and that the User unconditionally and irrevocably accepts and agrees to be bound by all these T&C as stated herein. In the event that any person is found to be ineligible or in breach of these T&C, Airtel shall have the right, but not the obligation to disqualify such person from the Product forthwith, with no obligation to compensate such person in any manner.
• Product is not transferable and no cash payment (via legal tender notes or any other mode) will be made in lieu of the Product.
• In the event of a death of a User, no claim from his/her nominees or legal heirs will be entertained for receiving the Product.
• Airtel shall not be responsible for any loss, injury or any other liability arising out of the Product.
• The Product is subject to Force Majeure Event. Airtel shall not be liable for any delay or adverse effect or failure or breach or damages or act or omission caused to this Product or User(s) as a result of a Force Majeure Event. Where practicable, Airtel may intimate the suspension of the Product caused as a result of such Force Majeure Event to the User(s) within reasonable time.
• · Failure by Airtel to enforce any of its rights at any stage does not constitute a waiver of those rights. Airtel may assign any of its rights hereunder to any party without prior intimation to User(s). User(s) shall not assign any of its right or obligations hereunder to any other party.
• The User(s) shall indemnify and keep indemnified Airtel and their respective officers, directors, employees, customers, affiliates and agents harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which Airtel may incur, pay or become responsible for as a result of breach or alleged breach of the representations or obligations of the User(s) under this Product and its T&C hereunder, any product or prize provided in connection therewith and/or any failure by the User(s) to comply with applicable law and any third party claim in respect of misuse of any information of a third party. Airtel shall have the right to defend itself, pursuant to this clause, at the cost of the User(s).

14. All incidental costs, taxes or levies related to the Product, if any, shall be exclusively borne by the Users(s), including but not limited to TDS, gift tax (if any), insurance and any other taxes applicable by the Central, State or Municipal government.

15. Any User(s) providing any incorrect information or concealing/withholding any information from Airtel with intent to participate and/or be eligible for the Product will automatically be disqualified from participating in Product and being eligible for the Product or any other offer. Such act of providing incorrect information or concealing/withholding any information, including without limitation incorrect declaration of information relating to name, age, identity, address, domicile, contact number etc. by the User(s) or dispute with Airtel Platform shall entitle Airtel to disqualify the User from participating in the Product without any further intimation or notice.

16. Any dispute arising out of the Product and or the T&C shall be attempted to be resolved amicably through negotiations with the Airtel .

17. At the end of the validity of each Product, Airtel’s obligations in regard to the Product shall terminate.

18. In no event the entire liability of Airtel towards a User under this Product shall exceed the maximum data pack value eligible to such User under this Product.

19. Airtel shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the Product.

20. Terms of Use of Airtel Platform and Privacy Policy available on Airtel Platform shall apply.

21. The Product and the T&C are subject to Indian laws and the exclusive jurisdiction of the Courts in New Delhi

1GB Airtel Data Coupon T&Cs

1. Under the 1GB Airtel Data offer, selected subscribers of Bharti Airtel Limited (“Airtel”) in India will be credited with 1GB data vouchers

2. Users shall be informed of their data coupon win by SMS on the Airtel number.

3. Users can view/claim their coupons on the ‘My Coupons’ section on the Airtel Thanks App.

4. Validity of coupon will be mentioned in “My Coupons” section on Airtel Thanks App. However, after claiming your data coupon, it expires on the same day irrespective of usage.

5. The decision of Airtel to define eligible users is up to the sole discretion of Airtel and shall be final and binding on the Participants.

6. These Terms and Conditions shall constitute an agreement between Airtel and each participant taking part in the Offer terms and conditions, shall be same as binding upon each participant

7. Airtel will be entitled to postpone, suspend, modify or cancel the offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Contest with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the offer in the interim, all aspects of the offer shall be null and void. Airtel will not be liable to compensate any eligible customer for any postponement or cancellation or for any reason directly or indirectly arising out of this offer.

8. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s wireless telecommunication network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

9. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Participants submit to the exclusive jurisdiction of Courts at New Delhi alone

About Airtel Xstream

Airtel Xstream is an envelope of channels that has content from a multitude of partners. Some of the partners/channels (“Partners”) that are live on Airtel Xstream now are - Eros Now, Manorama Max, HoiChoi, Namma Flix, Shemaroo, Ultra and so on. The list of Partner channels keeps getting updated from time to time

Customers can come onto the Airtel Xstream Application or website and subscribe to the channels of their choice by paying the applicable charges/fees. In addition, customers will have access to select Live TV channels

Airtel Xstream Premium Pack

Airtel Xstream Premium is a pack that will give users access to a bundle of partner channels (“Pack”). Any user who subscribes to Airtel Xstream Premium plan will be able to access content for all the available bundled partner channels within the same subscription. Airtel Digital Limited (“Airtel”) reserves the right to modify the partners that form part of Pack.

 

Pack Title	Xstream Premium Pack
Plans	Monthly Annual ₹149 ₹1499
Concurrent Screens	Customers will be able to access the content on 2 concurrent screens.
Platforms of consumption	1. Airtel DTH Box (Airtel Xstream Box) 2. Large Screen (Android TV, Fire TV, etc.) via Airtel Xstream app/website 3. Medium Screen - Desktop (www.airtelxstream.in) 4. Small Screen - Mobility app (Android, iOS) + Mobile web via Airtel Xstream App or website
Channels of sale	1. Airtel Xstream app and website 2. DTH Box 3. Shop Category on Airtel Thanks Application
Xstream Premium Pack includes*	Access to content from ErosNow, SonyLiv, Hoichoi, ShemarooME, LionsgatePlay, Ultra,Epicon, manoramaMAX, Divo, Dollywood Namaflix Klikk Exceptions SonyLIV will not be available on Amazon Fire TV stick, MI TV stick and Chromecast LionsgatePlay will not be available on Amazon Fire Tv. Only Single screen will be supported for SonyLiv

 

* Subject to modification/ substitution as per Xstream’s discretion.

 

Terms & Conditions

1. Airtel Xstream Premium Pack is available for Airtel Customers only for the territory of India.

2. Airtel Xstream premium pack is available at Rs. 149/- for monthly subscription & Rs. 1499/- for annual subscription.

3. After purchasing Airtel Xstream Premium Pack, customer can consume either by downloading the latest version of the

• a. Airtel Xstream App (if not already available) visit Airtelxstream.in for consuming the Airtel Xstream channel(s) –
• b. On Airtel Xstream DTH Set top box

4. The Airtel Xstream Premium pack subscription purchased will work independently of any existing subscription that the customer has taken individually on that particular partner’s own/individual/native app/channel.

5. The subscription entitles the user to consume the content on the Airtel Xstream Platforms as mentioned in table 1 above.

6. The subscription does not entitle the customer to watch the content on the respective partners’ own/individual app.

7. The content validity for all partners is similar to Airtel Xstream Premium pack validity.

8. The content offering is subject to change from time to time.

9. Validity of the Xstream Premium pack will be either monthly or annual, as per the plan purchased.

10. Additive validity rule will apply for multiple Xstream Premium plan purchases.

• a. If customer purchases an Xstream Premium monthly pack on 1st June then its validity is till 30th June.
• b. If Customer purchases another Xstream Premium monthly pack on 15th June then its validity increases to 30th July.

11. The benefits under this pack are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

12. Airtel is not responsible for and will have no liability against any claims arising out of or in connection with the use or consumption of the Partner channel(s)content or for any loss or damage of whatsoever nature caused to the consumer or any third party in connection with the subsistence of the Partner’s channel content.

13. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required, in view of business exigencies.

14. Any changes in the Terms will be posted on https://www.airtelxstream.in/ & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.

15. Airtel reserves the right to extend, cancel, substitute, modify, discontinue, suspend or withdraw the plans at any time during its validity as may be required in view of business exigencies and/or changes by regulatory authorities and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions, and disclaims any liability in respect of the foregoing.

16. Any dispute or claim (contractual or non-contractual) arising out of or in relation to these terms and conditions, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.

17. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to the Premium Pack. Airtel’s total liability, whether in contract, warranty, tort (including negligence), equity, or otherwise, shall not exceed the last subscription fee paid by the customer.

18. In case of any refunds due to cancellation/termination of plan and/or services please reach out to support@airtelxstream.in

1. The plan rentals are subject to change as per market dynamics and Airtel retains the sole right to change the rental/plan benefits without any prior notice. The Offer is made available at the discretion of Airtel and Airtel may at its sole discretion withdraw the Offer at any time without giving any prior notice. The plan would get activated post completion of e-KYC by the customer.

2. The Customer has to do a data plan activation on a new post-paid activation to get started

3. In case of any unused data at the end of the month, it will be carry forwarded for next month (Postpaid Only)

4. 1.5GB/Day GB Data/day offer on 4G Hotspot devices is being provided to new Pre-Paid subscribers.

5. Offer is valid for 84 days, from Airtel SIM insertion in the 4G hotspot device (New Prepaid activation only).

6. The prepaid benefits will not be valid if customer uses the SIM in any handset other than the Eligible devices

7. The prepaid offer can only be claimed once per handset.

8. While Airtel will endeavor to provide the Offer to all eligible customers, the Offer may not be available, whether partially or entirely in some areas due to certain reasons that are beyond control. In case a customer does not receive the Offer, no claims in this respect will be entertained and Airtel will have no liability for the same.

9. Customers who are in default of any billing payments will not be eligible for the Offer. The offer will be withdrawn for connections that are in payment default.

10. Nothing contained herein shall be deemed to grant the customer either directly or by implication, any right, by license or otherwise, in respect of any Intellectual Property, including in any software, concepts, know-how, processes, development tools, techniques or any other proprietary material or information that it may provide the customer in the course of provision of service and any products and devices.

11. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.

12. Broadband/ Network availability and speeds are not constant and may vary for a number of reasons, including but not limited to infrastructure, congestion, and availability of the network, number of active users, weather, topography, acts of God or force majeure.

13. AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE SUBSCRIBER AVAILING, NOT RECEIVING OR SUBSCRIBER’S USE OF THE OFFER.

14. AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE BROADBAND SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION. AIRTELSHALL PROVIDE ONE (1) YEAR REPLACEMENT WARRANTY ON THE DEVICE.

15. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s network and the provisions of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

16. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.

17. Offer cannot be combined with, and is not valid with, any other offers, discounts, promotion or programs. This Offer is not transferable, not for resale, and not redeemable for cash.

Airtel Exclusive Device Program – Terms and Conditions Click here

Launch Offer T&Cs for IDFC Bank customers-

1. Customer consent on data sharing : The customer consents to sharing of data on availed Airtel products and services with IDFC Bank for the purpose of analytics, marketing and creation and promotion of customized offers. The customer agrees to hold Airtel and IDFC Bank harmless in case of any loss/ claim/ liabilities directly or indirectly arising in connection with such data.

2. Launch Offer Tenure: This is an exclusive launch offer for IDFC SME customers for a limited time period. Once subscribed, the product rates will remain valid for the tenure of the subscription. Product offers created for IDFC customers, are subject to change at Airtel’s discretion.

3.Existing Airtel Business Customers: Existing Airtel product customers should visit ‘Airtel Thanks for Business’ to avail Airtel’s latest offers and plans.

4.Offer Renewal: Standard product offers and rates, as decided by Airtel, will be applicable at the time of service renewal post the end of the launch-offer subscription period.

5. Please refer to the Airtel Product FAQs for Service enquiry and customer supportProduct queries and feedback:

AIRTEL SHOP TERMS & CONDITIONS

1. The Airtel Shop (“Shop”) is a collection agent program where users can purchase digital products and services of third-party sellers and Airtel collects the intent and funds on behalf of the third-party sellers. The products and services listed on Shop will be at the sole discretion of Airtel Digital Limited.

2. Customers, who fulfil the following criteria at the time of purchase are eligible: -

• Customer must be an individual.
• Customer must be a citizen of India.
• He/she must not have any criminal record (i.e. neither convicted nor prosecuted for commission of any criminal offence) or be of an unsound mind.
• He/she must have a firm contractual capacity and is not under any legal disability e.g. insolvency, restraint by court orders etc. and / or is otherwise prohibited from entering any contractual relationship.

3. The user can make the payment through any of the digital payment modes available on the Airtel Thanks App.

4. The products and services from third-party sellers, including and not limited to validity, is subjected to terms and conditions on the partner site. Partner is solely responsible for the fulfilment of the goods.

5. Airtel Postpaid and Broadband subscribers in India users will also have an option to pay for the products by adding it to their telco bill. Offer can be taken by any active Airtel Postpaid/Broadband customer by opting in for the product or service.

6. By opting in to pay for the digital products and services, the customer (i.e. Airtel Postpaid/Broadband subscribers) provides his/her express consent to pass his/her mobile number, email address, name, address or date of birth with the third party in order to fulfil the transaction.

7. By opting in for the “Add to bill” offer the customer agrees to an auto-recurring charge for the subscription amount that will be automatically levied on the customer’s Postpaid/Broadband account unless the subscription is expressly cancelled by the customer.

8. The product or service purchased via Airtel Shop will work independently of any existing subscription taken by the customer elsewhere i.e. the subscription validity is non-accretive / non-additive in nature.

9. The benefits under these Offers are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

10. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the product or service should be escalated to the third-party seller. Airtel will not be responsible for the access or availability.

11. Airtel will have no liability against any claims arising out of or in connection with the use of the product or service or for any loss or damage of whatsoever nature caused to Eligible Subscriber or any third party in connection with the subsistence of the third-party seller services. Furthermore, Neither Airtel nor Partner will be responsible for any loss, damage, claimed/demanded by the subscribers due to any of the following reasons:

• Customer is unable to understand the terms and conditions.
• Customer has made a purchase but is aged less than 18 years of age or is incompetent to enter into a contract.
• Any other reason, event, error or incidence not within the control of Airtel
• If the customer is not able to access the seller’s website/App or is otherwise unable to use the good or services

12. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have recharged under this offer. The customer shall also be bound by the seller’s terms and conditions. The seller reserves the right, at its sole discretion, to modify the aforementioned terms & conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by any statutory agency that changes applicable to seller.

13. Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.

14. Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.

15. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.

16. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

17. Airtel shall not be liable for any failure to comply with its obligations contained herein, caused by weather conditions, fire, flood, strike, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, terrorist attack, inevitable accidents, acts of god or any other circumstances amounting to Force Majeure.

Terms and Conditions -

The terms and conditions which govern the provision of telecommunication services by Bharti Airtel Limited ('Airtel') are as mentioned below and your access and use of the Services (as defined below) shall be treated as your consent to be bound by the following appearing terms The words 'you' and 'your' as appearing in these terms shall refer to you, i.e. - the subscriber, availing Airtel's Office Internet services.

1. I/We undertake to comply with all applicable laws and regulations, including without limitation, the provisions of the Indian Telegraph Rules, 1951 made thereunder, Indian Wireless Act 1933, IT Act 2000 and TRAI Act 1997 and any amendments or replacements made thereto from time to time.

2. I/We shall not re-sell the services procured from Airtel to any third party.

3. I/We ensure that objectionable, obscene, unauthorized or any other content, messages or communications infringing copyright, Intellectual property right and international & domestic cyber laws, in any form or inconsistent with the laws of India, are not carried out by us.

4. I/We shall provide necessary facilities to Airtel, TRAI, DOT or any other Government Agencies to counteract any unlawful activity.

5. I/We shall undertake that services from Airtel will not be used for any call center or other OSP-related service unless I/we hold a valid OSP registration certificate issued by the concerned Govt. of India authority.

6. I/We agree and undertake not use the services for any of the following activities:

• Voice communication by means of dialling a telephone number (PSTN/ISDN/PLMN) until and unless I/We hold
• Originating/terminating the voice communication from/at a telephone in India.
• Establishing connection to any Public switched network in India and/or establishing gateway between Internet & PSTN/ISDN/PLMN in India, until and unless I/We hold appropriate licenses and approvals and the same is informed to Airtel.
• Use of dial up lines with outward dialling facility from nodes.
• Routing public Internet traffic between links of two or more Internet Services Providers (ISPs)

7. Price: All prices are exclusive of tax which will be payable extra at applicable rates. Any Change in Tariffs/Regulation from Telecom Regulatory Authority of India (TRAI) would be applicable with immediate effect.

8. Bharti Airtel Limited shall not be responsible for any installation, commissioning or maintenance of any equipment or hardware unless supplied by Bharti Airtel Limited or otherwise agreed by us.

9. Contract Period: Rates set forth under each service order shall be fixed for the duration of the service order term unless otherwise agreed between the parties. Service order term will be either 12 months (minimum) or agreed service term whichever is higher.

10. "No Termination for convenience: Customer cannot exit from the contract for convenience or Business reason during the service order term. In all such cases, Exit penalty of the amount equal to remaining term of the order will be payable in case of early exit.

11. No Termination for convenience right for deals involving investment/HW recovery on opex"

12. "Payment terms: Payment terms will be Monthly in advance for recurring charges and the one-time charges.

13. Network Acceptance would be link wise as per the following criteria - Network Acceptance Test Criteria would be Ping test from CE modem/Mux towards Bharti Service Equipment & payment to be released on link wise basis.

14. Site wise acceptance shall be provided and site wise payment will be released accordingly.

15. For any hardware/ CPE on rental: Any intentional damage / mishandling / theft of equipment(s) deployed at end customer points will be the responsibility of the customer and replacement would be charged additionally at actual cost.

16. The given rates are applicable only for this particular scope of work. In case bandwidth upgrade/new links are required, the same will be treated as a separate request and pricing shall be proposed accordingly.

17. Given prices are based on L1 feasibility. During implementation if any sites needs an additional capital expenditure or the site becomes completely non feasible even after best effort to establish the link, customer shall be informed/charged accordingly for additional expense.

18. Any client request for travel & manpower support shall be charged at actual.

19. Shifting charges will be additional, charged as per actuals.

20. User to comply with all applicable laws and regulations including, the provisions of the Telegraph Act 1885, TRAI Act 1997, etc.

21. Airtel shall not be liable for any cost to the customer in any manner whatsoever for any loss of profits, goodwill, consequential losses (including any actions brought by a third party), whether direct or indirect.

22. Site readiness & site availability (Space, rack, power earthing, internal cabling, LAN work, conduiting, access) will be in customer's scope. Delay in installation due to site not ready shall not be considered under any penalties.

23. Service level agreement: Airtel provides SLA as per the media on best effort basis. Customers shall allow Bharti to carryout maintenance activities as and when required.

24. Service Order Term will start from the date of commissioning or from the date of renewal of such Service Order (hereinafter referred to as the "Service Effective Date") . In case a Service Order provides for multiple locations, Airtel shall invoice the Customer basis each individual locations from the Effective Date and the Service Order Term shall be twelve (12) months from the Effective Date of each such link/circuits.

25. Contract will be automatically renewed annually in a cycle unless revoked at time of completion of the cycle. All rate revisions will be applicable from the next quarter with no back dated revisions.

26. In the event of termination of a link(s) or partial termination of the Data Services during the Service Order Term for the respective link(s)/Data Services by the Customer, Airtel reserves the right to charge for the residual term at the rates as mentioned in the SAF ("Termination Charges") and Customer agrees to pay such Termination Charges along with charges for Data Services rendered up to the effective date of termination within thirty (30) days of the date of the invoice.

27. Any change in the applicable taxes, duties, fees, government levies including but not limited to the license fees shall be borne by Customer.

28. Any delay in the payment of any undisputed amount beyond the due date as printed on the invoice shall attract overdue interest of 2% per month, where the minimum unit of time shall be computed as one(1) month and shall be considered in multiple thereof, if applicable.

29. Customer may raise any dispute within thirty (30) days of raising the invoices, beyond this time the customer agrees to waive off its right to raise any dispute related to the invoice.

30. In case of conflicting terms between various documents, unless specifically mentioned, following will be the priority of the document for interpretation of the term, in descending order ----- 1) CAF/SAF 2)MSA 3)PO

31. User Acceptance Test of links shall be done site wise . Accordingly billing shall start as soon as respective site has been tested and payments shall become due accordingly.

32. The Services from Airtel will not be used by the Customer for any Call Center or Other OSP related Services

33. The Services from Airtel will not be used by the Internet Service Providers (ISP) with or without License holder for ISP Related Services or/and bandwidth reselling.

34. We also hereby acknowledge that in case we have not provided Regular GST Registration number for mentioned states/union territories to BAL, we will become disqualified for claiming Input Tax Credit of GST (CGST, SGST/UTGST, IGST) charged by BAL on the supplies made by BAL in mentioned states / union territories to us. Further, we also hereby declare that while making Invoice payment we will neither hold nor make any deductions of any kind on account of non-availment of input tax credit by us in captioned states/union territories.

35. Declaration: Customer's signatory and/or the person submitting this SAF to Airtel confirms that he/she has read and agrees to the SAF and is authorized to sign this SAF and/or submit it on behalf of his/her company.

36. The customer shall not re-sell the services procured from Airtel to any of its affiliates or group companies and any other third party, unless having the required authorization from the concerned authorities to do so.

37. Certain Services may require the installation of equipment at the premises where Services are to be provided. For example, modem, EPABX, phone instrument etc. (each a "CPE"). Unless such CPE has been expressly sold to you with a written receipt for such sale, all CPE shall always remain the exclusive property of airtel and you shall have no right, lien or charge over the same. All CPE Is to be maintained in accordance with the CPE manufacturer's instructions, the warranty instructions and also any additional Instructions that may be given by airtel in this regard

38. You may not, under any circumstances, make any changes in the way the CPE is installed/configured or in the way CPE has been designed to access the Services or in the manner CPE has been programmed to access the Services by airtel, you may not use the CPE for any purpose other than to avail the Services. airtel reserves the right to change/upgrade the CPE from time to time.

39. You shall be liable for any damage to the CPE and in such cases airtel shall provide a repair/replacement in accordance with its then applicable policies. Such CPE as well as the repair/replacement of CPE may be provided by airtel through its partners and sub-contractors.

40. airtel reserves the right to physically audit the CPE at the premises where it is installed to ensure that the CPE is being used in accordance with these terms. Any usage of CPE in violation of these terms shall be grounds for suspension/termination of Services. CPE shall be returned to airtel post the termination of Services.

41. You agree that fixed line and/or Internet will be provided subject to operational and technical feasibility. You agree that DSL/Broadband speed is the maximum prescribed speed for which you are entitled and airtel does not assure that - the said speed shall be maintained at all the times and the same may vary depending up on the network congestion, technical reasons or any other unavoidable circumstances.

42. You further agree that Installation of broadband and/or fixed line services require several vital and time consuming activities, inter alia, including laying down of cable, proper wiring of the area/premises, allocation of tag in the switch, other technical requirements etc and therefore airtel does not assure that any fixed timeline for activation of services, airtel shall endeavour to activate the Service within reasonable time and you agree that You shall not raise any claim or action or damages of whatsoever nature on account of delay in activation of Services and, in case of any default by airtel, Airtel maximum cumulative liability shall be limited to a refund of the Initial amount paid by you.

43. You shall maintain log of all users connected and the services they are using. users connected service using must every outward through their computers. You must also log every outward login or telenet through their computers.

44. These logs, as well copies all the packets originating from customer equipment or CPE must available in REAL TIME to the applicable authorities. In the event you install Wi-Fi network, shall inform airtel and undertake to; (i) use secured Wi-Fi network connection to avoid any misuse (ii) be solely liable and responsible for any use/misuse of any Wi-Fi installation; (iii) Setup and maintain your authentication mechanism for ensuring the security of internet usage through Wi-Fi Services; (iv) Keep a log of all events Wi-Fi network for period of at least a one year and shall provide same to regulatory and/ or security agencies as and when demanded. you agree to take the required measures to ensure that any spam or malicious traffic is not generated from your end.

45. The procedure for metering of charges and shifting, transfer, closure, custody Services/CPE etc. shall such as may determine by airtel from time to time.

46. Transfer airtel connection/services shall be as per Airtel's policy . Only service personnel authorized by airtel in this regard shall allowed inspect & rectify the equipment in case of any malfunction. Unless specifically allowed airtel, you shall not change configuration of EPABX settings during installation or any time subsequent thereof by way of which any of the the under-mentioned possibility could arise; (i) any setting in the EPABX resulting in only the pilot number being transmitted irrespective extension (Directory Number) from which the call is originating; (ii) any setting in the EPABX resulting in incomplete extension (Directory Number) being displayed. Thereby meaning that lesser number of digits are either allotted or displayed; (iii) you shall provide a certificate from the EPABX Equipment Vendor (wherever specially sought by airtel) that the software has not been tampered in violation of the National Numbering Plan specified DoT; (iv) in case you wish to use the EPABX private network and PSTN, you must have proper authorization from DoT/TRAI and must ensure that the separating traffic is done through logical partitioning.

47. Symmetric Speed is applicable only in case of fiber last mile only

48. In case of existing customer opting for new Airtel Office Internet plans- a separate bill would be generated for Airtel Office Internet.

49. In case you are an existing DSL customer for Airtel business, you will be getting a new bill for Airtel office Internet- which is a new product with plan specific additional benefits.

Product Specific T&C

Airtel Blue Jeans:

• The ABJ license bundled with Airtel Office internet is valid for connecting 50 participants
• Video recording is not available for Airtel Blue Jeans basic bundled plans.
• Named user model linked to the employee/subscriber’s registered email ID
• PSTN dial-in facility is not available
• By signing this document, you are consenting to be bound by and are becoming a party to the Blue jeans License Agreement between you and Blue jeans covered at https://www.bluejeans.com/legal/browser-eula
• T&C apply as per https://www.airtel.in/mobile/terms-conditions

Google Workspace:

• Domain is mandatory to activate Google Workspace. Customer should provide a valid domain owned by them.
• If the customer already has a Google Workspace (earlier called G Suite) active on his domain, then he’ll NOT be able to subscribe to free licenses from Airtel without forfeiting the existing subscription.
• If the customer used a free trial of Google Workspace, they’ll have to delete the free trial account permanently. Only after it’s deleted, they’ll be able to subscribe from Airtel.
• Airtel will not support a hybrid or co-existence email setup and will be responsibility of customer.
• If customer already have an email service and they proceed with Google Workspace bundle, than customer have to switchover to GWS .Migration assistance will be provide by Support team.

Airtel Secure /DNS security:

We will block following category domains –

• Command and Control
• CryptoMinning
• Malware
• Phishing
• DNS Tunneling
• Potentially Harmful domains as per Cisco’s intelligence platform “Talos”

Device security/Kaspersky:

• License once issued cannot be reversed.
• The license validity will be for 1 year from the date of issue.
• Product usage is subjected to the T&C of respective OEMs.
• Customer holds right to use of the software provided.
• All copyright including software codes, brand and Logo shall remain property of OEM.
• Airtel is providing the service as bundle with its broadband. Any misuse, malfunction, damage due to any of the components shall not be responsibility of Airtel.
• Product terms will be governed by End user License Agreement (EULA) between customer and OEM

“We, at Airtel do not ask our Customers to make any payment (recurring or non-recurring) for our services to any third party vendor’s bank account. All payments must be paid to Airtel directly in the bank account mentioned in valid invoices raised by Airtel.”

TERMS OF USE

These terms of use ("Agreement") for the Application (as defined below) are a legal and binding agreement between ("you", "your" or "yourself"), as the User and Airtel Digital Limited and/or its affiliates ("we", "us", "our" or “Airtel Digital Limited"). This Agreement governs your use of the Application and Services. Please read this Agreement carefully before using the Application.

By registering on or otherwise by accessing or using the Application /Service in any matter, you (a) acknowledge that you have read and understood this Agreement and consent to become a party to it, (b) represent that you are in compliance with all requirements under this Agreement, and (c) agree to be bound by and to comply with this Agreement.

The Application and the Service may be used only by Users (as defined below) who are lawful owners of, or, at the responsibility of such owners have the necessary authorization for (a) using the MSISDN (defined below) and Devices (defined below) and (b) for making payments, if any, through or in connection with the use of the Application and the Service. If you are not such a User or if you do not accept the terms of this Agreement then please do not access or user the Application and/or Services and discontinue the registration process.

Airtel may amend the terms of this Agreement by posting a copy of the modified or amended Agreement on the Application. Your continued use of the Application and/or the Services after notification of such change will signify your acceptance of any amendment.

A. Definitions

Affiliate(s) means any entity that is Controlling, Controlled by, or is under the common Control with that entity. Control means the power to direct or cause the direction of management and policies of an entity, either directly or indirectly, whether through direct or indirect ownership, voting rights, contract or otherwise. 'Controlling', 'Common Control' and 'Controlled by' will be construed accordingly.

Application means Airtel Thanks Application and website www.airtel.in (“collectively referred to as “Application”) which is made available by Airtel. Application includes the Documentation.

Contaminant means a virus, worm, trojan, time bomb, contaminant, or disabling or malicious code, files or programs.

Content means all audio or audio-visual content (including metadata) that is made available to Users through the Application as part of the Service.

Device means any device (including mobile handsets and tablets) on which Airtel allows the downloading and use of the Application

Documentation means any information, manuals, usage instructions and other documentation that Airtel provides along with the Application.

Marks means any proprietary logo, branding, name, trademark and other marks.

MSISDN means the Mobile Subscriber Integrated Services Digital Network-Number that a User uses to register on the Application for availing the Service.

Personal information is any information that can be used by itself to uniquely identify, contact, or locate a person, or can be used with information available from other sources to uniquely identify an individual

Privacy Policy will mean the privacy policy of Airtel Digital Limited.

Proprietary Materials means the Service, Application, Content and Airtel's or any third party's Marks.

Services means the various services and/or facilities, including but not limited to information, entertainment, promotion and/or engagement services and/or facilities as may be provisioned thereunder and provided by us to its users.

User(s) means an end user of the Application who (a) has downloaded the Application on his or her Device for availing the Services for personal and non-commercial use, (b) if applicable, has validly registered for the Service through the required registration process, and (c) fulfils all prerequisites and conditions under this Agreement. The term 'User(s)' includes you.

User Material means posting messages, submitting reviews, inputting data, suggesting playlists, suggesting ideas or engaging in any other form of communication through the Application and/or Service.

B. Services

This Application is made available by Airtel. You will need to access or download and install the Application (as the case may be) on your Device to use the Service. The Application provides to its Users, the ability to avail various Services, subject to this Agreement. The Agreement is an electronic record in terms of the Information Technology Act, 2000 (as amended / re-enacted) (“IT Act") and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) of the of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of Application. This electronic record is generated by a computer system and does not require any physical or digital signatures.

C. Requirements and Restrictions

Registration: To avail the Service you may need to register on Airtel's website or on the Application and create an account, which may involve (without limitation): (a) setting up a profile, (b) providing your MSISDN, name, email, gender and location, (c) creating a username and password, (d) providing your Financial Information (e) providing other data and information that Airtel may require for User registration, and (f) receiving and entering one-time passwords. You must ensure that all information you provide in connection with the foregoing is correct and accurate, and you will be solely responsible for the protection and confidentiality of your username, password and account. You will take all necessary precautions to prevent unauthorized and illegal use and unauthorized access to your account. Airtel will not be responsible for any misuse of the User’s Device or unauthorized access to the User’s account details by any third party. Airtel expressly disclaims any and all liability, howsoever arising, out of the misuse of the Application downloaded by the Customer. Airtel will not be responsible for any unauthorized, unlawful or illegal use of the Service or the Application by any User or person who is not a Valid User.

Age. In order to use or register for the Service, you must be above 18 years of age.

MSISDN & Device: You agree that you are not allowed to gain access to or use the MSISDN, account, or device of any other User / person for using the Service in any manner. You hereby represent that you have the complete authority to use the Device you are using for availing the Service, and will be liable for any transactions made from that device in connection with the Service.

Device Compatibility : You acknowledge that the Service may be available / compatible only on select devices, depending on technical compatibility and rights available with Airtel and the Content owners. You understand that Airtel at any time may restrict the use of the Application and Service on any particular device, platform or format. You will not use the Services on any such restricted devices, platforms or format.

Connectivity: Access to and use of the Service will be internet based. You will be responsible for obtaining Internet connectivity (and all devices necessary for such connectivity) and paying all fees in connection with such use. Separate charges may be applicable for accessing and using the Service, including for subscription, streaming and download.

Releases: The terms of this Agreement will also govern any upgrades, updates, modifications, enhancements or other releases of the Application.

Usage: Your use of the Proprietary Materials (a) must strictly be for your personal and non-commercial use in accordance with this Agreement, and (b) is revocable (in accordance with this Agreement), non-exclusive, non-transferable and limited by the terms of this Agreement and applicable laws, regulations, rules and guidelines.

No Public Exhibition : No public exhibition of the Service, Application, any Content is permitted, with or without consideration.

Privacy Policy: Please refer to the Privacy Policy of the Airtel. Please also note that your use of the Application or Services on your Device or download thereof from Google play store/Apple app store or any other store may be subject to the respective privacy policies as may be published or made available by the Device and Google play store/Apple app store or any other store.

D. Technical Restrictions; Other Limitations

The Service is provided for personal and non-commercial use only. You are not allowed to use any automated system for the selection, downloading or streaming of any portion of the Application or Channels, including by way of robots, spiders, offline readers or load testers that accesses the Service in a manner that sends more request messages or download requests to Airtel's servers in a given period of time than a human can reasonably produce in the same period by using the Application or Service. Further, you may not use any script or other mechanism to collect, scrape or gather any information or data from the Application or the Service. You will not gather information and data (including Personal Information) of any other User's use of the Service for any reason.

Security. You will not, and you will not encourage, assist or authorize any other person to, for any reason whatsoever, violate the security of the Application / Service, including: (a) accessing data not intended for you, (b) logging onto a processor, computing systems, communications or access device or account which you are not authorized to access, including those of any other Users, (c) attempting to probe, scan or test the vulnerability of the Service / Application or to breach security or authentication measures, regardless of your motives or intent, (d) attempting to interfere with or disrupt the Service or service to any user, processor, host or network, (e) introducing a Contaminant in the Service or Application, or in the Device of any other User, or (f) sending unsolicited e-mails or other information, including promotions or advertising. Violations of system or network security of Airtel or any of the Users by you may result in civil or criminal liability. Airtel will have the right to investigate such occurrences, which may include investigating your usage on the Application / Service. Airtel may involve, provide Information to and seek assistance from law enforcement authorities in seeking remedies against such violations

Reverse Engineering. You will not, and you will not encourage, assist or authorize any other person to, for any reason whatsoever, reverse engineer, decompile, disassemble, or otherwise tamper with any components, usage rules or other protection measures applicable to the Proprietary Materials or the Application. You further agree that you will not, and will not enable others to, copy (except as expressly permitted hereunder), decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, modify, edit, alter, create derivative works of the Proprietary Materials or any software that is a part of the Application / Service, or any part thereof, even if such derivative works are not meant for commercial use (except as and only to the extent any foregoing restriction is prohibited by applicable law). Any attempt to do so is a violation of the rights of Airtel. You agree to abide by the rules and policies established from time to time by Airtel. Such rules and policies may include, for example, required or automated updates, modifications, or reinstallations of the Application and obtaining available patches to address security, interoperability, and/or performance issues.

Suspension; Discontinuation. You acknowledge that Airtel derives its rights to provide access to the Channels through the Application from third parties. Such rights may be available to Airtel for a fixed time, for limited methods of distribution or for limited territories. You further acknowledge that due to the foregoing and technical difficulties, scheduled or unscheduled maintenance and upgrades, causes or events outside Airtel's control, or for any or no reason whatsoever, Airtel at any time may suspend or interrupt the Service and the Application, in whole or in part, temporarily or permanently. In addition, Airtel reserves the right to modify or discontinue, temporarily or permanently, any feature or functionality of the Application and Service with or without notice. You agree that Airtel will not be liable to you or any third party for any direct or indirect consequences of any modification, suspension, discontinuation or interruption of the Service and Application.

Take Down. Airtel may be required to take down certain media, Content or other materials off the Service (or otherwise restrict access to them) for compliance with applicable laws, regulations, guidelines, and rules, and for commercial reasons. Accordingly, Airtel reserves the right to remove any such Content from the Service or put in place any number and manner of restrictions on the access or use of such Channel. You will have no claims whatsoever against Airtel for placing such restrictions with or without notice.

Data & Information

Information. You hereby authorize Airtel and consent to Airtel's collection, storage and use of any information and data related to or derived from your use of the Application, and any information or data that you provide to Airtel ("Information"). In connection with the foregoing, you further acknowledges that Airtel at all times will have the unrestricted right to track all your activity on the Service and Application, including your subscription to the Services. Airtel reserves the right to use such Information for marketing, business development, evaluation and service-enhancement purposes. Except as specified in this Agreement, Airtel will be entitled to reproduce, use, provide and distribute the Information to its Affiliates, subcontractors, partners, agents and licensors, without restriction. Notwithstanding the foregoing, your Personal Information will be used only in accordance with the Privacy Policy and applicable law. This provision will survive the termination or expiry of this Agreement.

Unique Identifiers.

Airtel may insert identifiers in the metadata that accompanies the Content, or your account, and that uniquely identifies your account or the Content as Content you have accessed or purchased ("Unique Identifiers"). These Unique Identifiers may include a random number that we may assign to your account, to your order, to the Content you access, to the copy of the Content you access or download / purchase (including the date and time). Unique Identifiers may identify the genre, the origin of the Content, and other such information and may act as an indicator that the Content was accessed or downloaded from the Application using the Service. These Unique Identifiers do not affect the playback experience. You will not, and will not encourage, assist or authorize any other person to, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Unique Identifiers in any manner.

Social Networking Sites

You may also access the Services from a social networking site ("SNS"), such as Facebook. If you access the Services through the SNS, you agree to (a) provide us access to your Personal Information that you may enter on the SNS in connection with your use of the SNS or the Service, (b) post certain notifications or events related to the Service on the SNS on your behalf; or (c) access your friends list and other activities. If you do not want the Application to post notifications on the SNS on your behalf or access your friends list, you may change the settings on the SNS, if available.

The Application may allow you to register using your SNS account. If you register for the Service using any SNS account(s), you will be entirely responsible for maintaining the privacy and security of such SNS accounts. Further, you understand that Airtel does not control such accounts in any way and Airtel in no way will be responsible for the safety and security of such accounts. As part of the Service, Airtel may allow you to share your Service-related activities on SNS websites through the Application. You will be solely responsible for any materials that you share, provided that you allow Airtel to re-post, re-share and otherwise use such materials.

Advertising

The Proprietary Materials, including the Service and Airtel's website may contain advertising content from Airtel or any other third party. Airtel does not take any responsibility of any such third party advertising materials, and will not be liable for any of your actions or purchases or losses that you may suffer in relation to or as a result of any such advertising.

Purchased Content; Per-Download Service

Depending on the availability of rights from the relevant third parties, you may be allowed to purchase and download certain Content through the Service. Upon Airtel's successful receipt of the payments related to such purchase, you will have the right to retain a copy of such Content for your use as the owner of that copy of the Content, subject to the underlying rights (including copyrights and other intellectual property rights of the authors, composers, performers, artists, publishers and record labels). Your use of such downloaded / purchased Content may be restricted as per applicable laws and rights of such third parties. You will be entirely responsible for your use in any manner of any purchased Content. You may access the downloaded or purchased Content only on your Device and will not transfer the same to another device. You acknowledge that Airtel may place any access, read/write and other technical restrictions on the purchased or downloaded Content. Such restrictions may include disabling the copying or transfer of the Content to another device.

Streaming & Subscription

You understand and agree that any Content made available to you for streaming only is solely intended for real time viewing and listening and, except as may be technically required for the purposes of real-time streaming, no Content must not be copied, stored or downloaded even for your personal use. You may not use any method or technology to record, capture, or otherwise copy or reproduce any Content which is provided for streaming only.Any Channel that you access on a subscription basis will be available to you only for the duration of the subscription for which you have paid. Your rights to use and access the subscribed Channel will end automatically upon expiry of the subscription period.

Payment & Financial Information

You agree to pay requisite charges for the use of the Services in accordance with the rates published by Airtel, which may be modified from time to time.

You represent and warrant that the payment and financial details ("Financial Information") that you provide for availing the Services are correct and accurate. You will be liable for any misuse or fraudulent use of your Financial Information, credit cards, debit cards or other payment mechanisms, and the onus to prove otherwise will be exclusively on you. All Financial Information that Airtel collects will be governed as per the Privacy Policy. Airtel will not be responsible for any transactions you make for using any portion of the service. All claims and complaints for any failed or incorrect transactions must be directed to our payment processing partners and/or your bank (as the case may be). You are responsible for the timely payment of all fees and for providing Airtel with a valid method of payment.

All billing and payment (whether subscription or per-use) for your use of the Service, Application and Channels will be as per the existing rates and policies of Airtel, subject to change from time to time. You acknowledge and understand that Airtel may use third party partners and gateways for processing any payments from you. Airtel does not control such partners and gateways and any transactions you make through them will be subject to separate terms and conditions of such third parties and gateways. Any Personal Information that you provide in relation to such billing and payment will be subject to Airtel's Privacy Policy and the policies of such third party partners and gateways, as the case may be. Airtel will not be responsible for the protection and privacy of your Information if the payments are processed directly by such third party partners and gateways without any involvement of Airtel in the processing of the payment other than providing necessary access.

You understand that all payments you make in relation to the use of the Service, including any subscription fees or one-time payments, will be final and non-refundable, except if Airtel cancels your subscription to a Channel for convenience (in which case Airtel will refund you the subscription fee on a pro-rata basis). No refunds will be made if your access to the Service is terminated for your breach of this Agreement.

Airtel reserves the right, at any time, to change its subscription and one-time fees. Airtel does not provide price protection or refunds in case of price reductions or promotional offerings after your purchase.

Third Party Sites

Airtel's website may include links to other sites on the internet that are owned and operated by online merchants and other third parties, and which may contain references to information, software, materials, products or services provided by the third party. These third party sites may contain information which some people consider inappropriate or offensive. You acknowledge that these third party sites are beyond our control and Airtel will not be responsible for the content on such third party sites or for its availability. You must contact the site administrator or webmaster of those third-party sites if you have any concerns regarding such links or the content on such sites. Your use of those third-party sites is at your own risk, and is subject to the terms of use and privacy policies of each site. Airtel may include third party links or references merely as a convenience to the Users and does not endorse nor assume any liability for the third party websites, services, or products or for any Personal Information collected, processed, shared or retained by such third parties.

Any dealings with third parties (including advertisers) or participation in promotions, including the delivery of or the payment of goods and services, and any other terms, conditions, warranties or representation associated with such dealings or promotions, are solely between you and the advertiser or other third party. Airtel shall not be responsible or liable for any part of any such dealings or promotions. You acknowledge and agree that the use of any third party services is governed by the terms of use, privacy policy or other such agreement stipulated by the relevant offeror of each such Linked Services.

Airtel may sell or direct Users to certain services and/ or products provided by its Affiliates. In such cases the terms of use, privacy policy and terms and conditions provided by such Affiliates have to be complied with.

Intellectual Property Rights

You must comply with all applicable laws, rules, regulation and guidelines in connection with your access to and use of the Proprietary Materials. You may not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sublicense or otherwise transfer or use the Proprietary Materials unless Airtel or the relevant third party consents in writing in each instance. Nothing in this Agreement grants you any synchronization, public performance, promotional use, commercial sale, resale, reproduction, rental or distribution rights in the Proprietary Materials.

You will not violate the copyright and any other intellectual property rights in the Proprietary Materials by any means for any purpose. The Proprietary Materials may contain third party materials, software, code, script or other materials licensed by Airtel from third parties. You acknowledge that such third parties retain ownership and all rights in such materials and you will not infringe the rights of such third parties in any manner, including by reverse engineering, decompiling, disassembling or otherwise tampering with such materials. Proprietary Materials are protected by copyright, trade dress, patent, trademark and other laws, international conventions and proprietary rights and all ownership rights to them remain with (as the case may be) the relevant third parties or Airtel, or their licensors or suppliers.

You acknowledge that Airtel retains exclusive ownership of the Application and/or Service and all intellectual property rights associated therewith. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trade secrets or trademarks with respect to the Proprietary Materials, and Airtel, its licensors and the relevant third party owners reserves all rights not expressly granted hereunder. You will promptly notify Airtel in writing upon your discovery of any unauthorized use or infringement of the Proprietary Materials or Airtel's patent, copyright, trade secret, trademarks or other intellectual property rights.

Termination

The Services offered to you may be terminated by Airtel without assigning any reasons at any time at the sole discretion of Airtel. Upon termination / suspension, you shall not have the right to use or access the Application/Services. This Agreement will terminate automatically if you breach or fail to comply with any terms and conditions of this Agreement. The foregoing will not limit any other rights or remedies under contract, law or equity available to Airtel and Airtel may take such measures available in contract, law and equity that it may deem appropriate. Upon the termination of this Agreement, you must cease all use of the Proprietary Materials and uninstall the Application. Termination of this Agreement by Airtel will not relieve you of any obligations to pay any accrued charges, including any prorated charges accrued for the billing cycle in which this Agreement is terminated, or any other outstanding amounts for your use of the Service.

E. Disclaimers

You expressly agree that the application and service are provided on an "as-is" basis and the download, installation and use of the application, service, channels and content is at your sole risk. Airtel does not make, and disclaims, any representations or warranties, express, implied or statutory, regarding the service and the application, or its merchantability, fitness for a particular purpose, title, non-infringement of third party rights, or any warranties arising by course of dealing or custom of trade. Airtel makes no representation or warranty that the material displayed on or offered through the service are accurate, complete, appropriate, reliable, or timely. Airtel also makes no representation or warranty that the application or the service will meet your requirements or that your access to and use thereof will be uninterrupted or error-free, or that the application will be compatible or interoperable with any user's device.

Further, you acknowledge that, while using the service / application, compatibility and interoperability problems may cause the performance of your device to diminish or fail completely, and may result in permanent damage to such device, including loss of the data, software and files on the device. You acknowledge and agree that airtel and its affiliates, and licensors will have no liability to you or any third party for any losses, costs or claims suffered as a result of or in connection with such compatibility or interoperability problems.

You futher understand and agree that the application only enables users to access the content and that Airtel is not the author of the content and has no control or right over the creation or the substance of the content. All content is controlled by the respective third party owners and licensors who have made available the content for the channel.

You acknowledge that Airtel may not and is not required to screen, censor or edit any portion of the content before providing access to you the users. By using the service, you expressly acknowledge and agree that Airtel shall not be responsible for any damages, claims or other liability arising from or related to your access, use or download of any content in any manner.

You further understand and agree that access to all content is made available on an 'as-is' basis. Airtel does not provide any representation or warranty, and disclaims all representations and warranties (express implied or statutory) and all responsibility and liability, regarding the channels and their respective content, including, without limitation, their (a) quality, substance, accuracy, reliability, appropriateness or any other standards, (b) compliance with applicable laws, rules, regulation and guidelines, or (c) title or non-infringement of any party's rights. Airtel has no liability for any channel or content you find to be offensive, indecent, objectionable, slanderous or libelous.

You further understand and agree that you shall be solely responsible for obtaining and maintaining any equipment and ancillary services (including the payment of any additional fees therefore) required to connect to, access or otherwise use the services, you will also be responsible for maintaining the security of the equipment and for all uses of the equipment with or without your knowledge or consent.

You acknowledge that you are solely responsible for the content and other materials you transmit through the service or share with other users or recipients. You will not transmit any content that you did not create or that you do not own all right, title and interest in and to, including, without limitation, all copyright and rights of publicity contained therein.

You acknowledge that Airtel and/or its respective affiliates makes no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software and services and related content contained on the application for any purpose. All such information, software and services and related content are provided "as is" without warranty of any kind. The company and/or its respective suppliers hereby disclaims all warranties and conditions with regard to this information, software, and services and related content, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

You acknowledge and agree that the Airtel shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through the application. You specifically agree that the company is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal services or conduct of any other party or any infringement of another's rights, including intellectual property rights. You specifically agree that the company is not responsible for any services sent using and/or included in the application by any third party.

F. Limitation of Liability

To the maximum extent permitted by applicable law, Airtel, its licensors, suppliers, partners, affiliates or third-party service providers will not be liable to you or any third party, whether under law, contract (including fundamental breach) or tort (including negligence), for any direct, indirect, incidental, special, exemplary, punitive or consequential damages, or for any loss of profits, revenues, data, business, production or goodwill, or for any other form of damages in any manner arising out of or in connection with the services, application, channel, content or this agreement, including but not limited to (a) loss of use, data or profits arising out of or in any way connected with the use or performance of application; (b) any delay or inability to use the application or services; (c) the provision of or failure to provide services, or for any information or services obtained through the application; (d) or otherwise arising out of the use of the application or the services of the company, regardless of the form of action or the basis of the claim or whether or not Airtel has been advised of the possibility of such damages. All other disclaimers available at any of the associated pages or links of Airtel, are deemed to be incorporated herein by reference.

G. Indemnity & Release

You agree to indemnify and hold harmless Airtel, its licensors, service providers, their Affiliates, and each of their employees, officers, directors and agents (together, "Indemnified Parties") against any losses, expenses, costs or damages (including reasonable attorneys' fees, expert fees' and other reasonable costs of litigation or proceedings) arising from, incurred as a result of, or in any manner related to any claim or action based upon (a) your breach of, or failure to comply with, the terms and conditions of this Agreement, and including infringement of the copyright or any intellectual property right in the Content, Application or Services, (b) your access and use of the Proprietary Materials, (c) your breach of applicable laws, rules, regulations and guidelines, (d) your negligence and misconduct, (e) your infringement or misappropriation of intellectual property rights of any party, (f) Airtel's execution of any of your instructions, or (g) the use of the Service by any other person using your MSISDN or Device.

To the fullest extent permissible under applicable law, you release and discharge the Indemnified Parties from any liability resulting from your use or possession of the Application, including in relation to the following: (a) any product liability claims, (b) any claim that the Proprietary Materials fail to conform to any applicable legal or regulatory requirement, (c) any claim arising under any consumer protection or similar legislation, and (d) any misuse or unauthorized access of your Airtel account.

H. Dissemination by You and Compliance with IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

You will not, and will not allow others to, use the Service, Application, other Proprietary Materials, and your Device and MSISDN, directly or indirectly, to upload, distribute, transmit, communicate, provide a link to, or publish any data, information or material using or through the Service, that: (a) belongs to another person and to which you do not have any right to, (b) is grossly harmful, pedophilic, libelous, defamatory, vulgar, obscene, pornographic, sexually offensive or explicit, harmful or harassing, threatening, hateful, racially, culturally, ethnically or otherwise objectionable or offensive, discriminatory or abusive, against public interest and sentiment, disparaging, or relating or encouraging money laundering or gambling, (c) violates any law or regulation for the time being in force, or is unlawful in any manner whatever, or the rights of others, (d) harm children in any way, (d) causes duress, distress or discomfort to another or is likely to deter or discourage others from using the Service, (e) infringes any patent, trademark, copyright or other intellectual property, proprietary rights or confidentiality obligations of any person or entity, (f) deceives or misleads the addressee about the origin of such messages or intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; , (g) impersonate another person, (h) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting other nation;(h) contains Contaminants, software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource, or (i) is patently false and untrue, and is written or published in any form, with intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.

By posting any User Material, you are not forfeiting any ownership rights in such User Material and you continue to retain all of the same ownership rights. Provided that by submitting or posting User Material, you irrevocably grant Airtel a perpetual, fully-paid, royalty-free, sub-licensable, transferable license to use, display, reproduce, distribute, modify, delete from, add to, prepare derivative works of, publish any such content and all intellectual property rights associated therewith, throughout the world in any media formats and any media channel now known of hereinafter devised, for any promotional or commercial purposes, during the full term of copyright and all renewals and extensions thereof, without any obligation to make any payment to you or others or to give you credit. If Airtel decides to give you credit at Airtel's sole discretion, you further grant Airtel the right to use your name and likeness under the license contained in this paragraph in association with your User Material and the promotion and advertising thereof. You also waive any right to inspect or approve any final product in this regard.You will ensure that User Material comply with the requirements under this Agreement.

By submitting or posting the User Material, you represent and warrant that you own the User Material. You also represent and warrant that the posting of your User Material does not violate any right of any party, including privacy rights, publicity rights, and intellectual property rights. By submitting or posting the User Material, you agree that your submission of the User Material does not in any way implicate you as an employee, agent, or partner of Airtel. You also agree to comply with Airtel's community rules. By submitting or posting the User Material, you further forever release and discharge Airtel, its affiliates, advertising agencies, successors, assigns and their respective officers, employees, agents from any and all claims, actions and demands arising out of, or in connection with, the use of your User Materials, your name and biographical data, including any and all claims for invasion of privacy and libel. This release will inure to the benefit of the assigns, licensees and legal representatives of Airtel. You warrant that any User Materials will not contain any material that is obscene, defamatory/libelous to any party (including Airtel or its Affiliates and any of the Content providers), or in violation of any applicable public interest, privacy and other codes, guidelines and laws.

Airtel does not endorse the User Material, and the User Material does not reflect the opinions or policies of Airtel. Airtel reserves the right, but will have no obligation, to monitor the User Material and to restrict or remove the User Material that Airtel determines, in its sole discretion, is inappropriate or for any other reason. Please report inappropriate User Material posted by any User by emailing us at Content.Grievance@airtel.com

Misuse of the Services (or use not in accordance with the intended purpose for which the Service and Application is provided to Users) in any manner is strictly prohibited. You agree to comply with the following:

You will not use the Service in a way that (i) is not for your personal and non-commercial use, (ii) is meant to circumvent the use restrictions in place on the Application, or as specified under this Agreement, or notified by Airtel from time to time, or (iii) is meant to distort any data, information or other metrics collected or that may be collected by Airtel in relation to the provision of and Users' use of, or otherwise that in any manner adversely affects, the Services, Application, Channels, Content and other materials.

You also may not use, nor allow others to use, your MSISDN, Device, Service or Application, directly or indirectly, to:

• attempt to or actually disrupt, impair or interfere with, or alter or modify, the Service, Application or any information, data or materials posted or displayed on the Application.
• act in a way that negatively affects Airtel's goodwill, the Service, or anyone else.

You agree to comply with all applicable laws, statutes, rules and regulations, as well as any international treaties, which are applicable to your use of the Service, Application, Channels, Content, Device and MSISDN. You will not use any of the foregoing for any unlawful means and purposes.

I. Miscellaneous

Governing Law. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this Agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws, without regard to its conflict of laws rules. Airtel and you submit to the exclusive jurisdiction of New Delhi courts. The United Nations Convention on Contracts for the International Sale of Goods will not apply to the Agreement.

Entire Agreement. This Agreement together with the Privacy Policy contains the entire agreement between Airtel and you with respect to its subject matter and supersedes any and all prior or contemporaneous agreements or communications, either oral or in writing, between Airtel and you with respect to the subject matter hereof.

Severability. The invalidity or unenforceability of any provisions of this Agreement will not affect the validity or enforceability of any other provision of this Agreement, which will remain in full force and effect.

Survival. The provisions of this Article, and any provisions relating to licenses, indemnity, governing law, jurisdiction, arbitration, confidentiality, intellectual property rights and other provisions that by their nature survive expiry or termination, and those representations and warranties that are required to supplement the above Articles for making them effective, will survive the expiry or termination of the Agreement.

No Waiver. No failure to exercise or any delay in exercising any right, power or remedy by a party under the Agreement will operate as a waiver. A single or partial exercise of any right, power or remedy does not preclude any other or further exercise of that or any other right, power or remedy. A waiver is not valid or binding on the party granting that waiver unless made expressly in writing.

Amendments. Airtel may modify or amend the terms of this Agreement by posting a copy of the modified or amended Agreement on the Application or website. You will be deemed to have agreed to any such modification or amendment by your decision to continue using the Service / Application following the date on which the modified or amended Agreement is posted. Use Restriction: You must not access the Application if you are a person who is either barred or otherwise legally prohibited from receiving or using the Service or any Services under the laws of India.

Third-Party Fees: You may incur access or data fees from third parties (such as your internet provider or mobile carrier) in connection with your use of Services and of Application. You are solely responsible for all such fees.

Updates: You may need to install updates to the Application or related software that we introduce from time to time to use of the Application. Services originating from the Application may communicate with the servers from time to time to check for available updates to the Services and to the functionality of the Application, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions (collectively, "Updates"). Your use of the Services you have installed requires that you have agreed to receive such automatically requested Updates. Accuracy of Information: You agree that the information entered by you while profile creation/updation or using any of Services is true, current, complete and accurate in all respects. Airtel is not responsible for any losses arising out of discrepancy in your data. You are solely responsible for maintaining confidentiality and security of your user account and for all activities that occur on or through your user account. Airtel is not responsible for any losses arising out of the unauthorized use of your user account.

Force Majeure: Airtel shall be under no liability whatsoever in the event of non-availability of any portion of the Application or subscribed content or services occasioned by act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, man-made disaster, infrastructure failure or any other cause whatsoever beyond the control of the Company.

Assignment. You may not assign your rights under this Agreement without Airtel's prior written permission and any attempt by you to do so will be void from inception. Airtel may assign or transfer this Agreement in its entirety at any time without notice and without your consent. Airtel's performance of this Agreement is subject to existing laws and legal process and the policies and business decisions of Airtel, and nothing contained in this Agreement is in derogation of Airtel's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Proprietary Materials or information provided to or gathered by us with respect to such use. In this Agreement, unless specified otherwise: (a) "include" means "including without limitation", (b) singular includes plural, and vice versa, (c) reference to one gender includes the other, (d) references to any time of day are to Indian Standard Time, (e) reference to a statute or a statutory provision include its amendments, modifications, re-enactments and consolidations, and (f) the rule of construction that an agreement should be interpreted against the party responsible for drafting it will not apply to this Agreement.

A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Please visit these terms of use regularly to stay updated on the currently applicable terms for your use of the Service, Application and Content.

Content Redressal Mechanism

If you have any complaints or concerns with respect to any content available on Airtel Thanks App, please write to our Grievance Officer at the below mentioned email ID.

Grievance Officer

Name- Mr. Nitin Grover
Email- Content.Grievance@airtel.com
Address- Airtel Center,
Plot No. 16, Udyog Vihar
Phase IV, Gurgaon- 122015

In order to enable us to efficiently address your complaint, please include the below information while writing to us:

1. Title of the Content and Episode number (if any);
2. Description and nature of complaint
3. Date & Time (if any)
4. Your name and contact details.

Please note that in absence of any of the above details, ADL shall not be able to take cognizance of the complaint/grievance

Airtel Digital Limited (ADL) does not warrant or make any representation, that any content you find objectionable will be taken down or remedied to your satisfaction. All complaints for content will be disposed as per timelines specified under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

These Terms of Service (“Terms”) are entered into between Airtel Digital Limited and the entity executing these Terms or that accepts these Terms electronically (hereby known as the “Advertiser”). These Terms govern Advertiser’s participation in Airtel advertisement program and services, “Ad Platform” which is owned and controlled by “Airtel" or is provided by Airtel on behalf of any third party (“Partner”). In consideration of the foregoing, the Advertiser agree as follows:

1. Advertiser authorizes Airtel to place Advertiser’s advertising materials and related technology (collectively, “Ads” or “Creative”) on Ad Platform. Advertiser will be solely responsible for (a) all Ads or Creative, (b) Ad targeting decisions (e.g., targeting metric to be used, if any), (c) properties to which Creative directs viewers (e.g., landing pages) along with the related URLs and redirects, and (d) products and services advertised in the Creative.

2. Advertiser authorizes Airtel to use automated tools to format Ads linearly.

3. Advertiser will be solely responsible for its use of the Ads or Creative. Use is subject to applicable Airtel policies available at https://www.airtel.in/privacy-policy (as modified from time to time, “Policies”). Advertiser authorizes Airtel to modify Ads as per the Policies. Airtel may in its sole discretion reject or remove a specific Ad at any time for any or no reason.

4. Advertiser will not, and will not authorize any third party to, (a) generate automated, fraudulent or otherwise invalid impressions, inquiries, clicks or conversions, (b) use any automated means or form of scraping or data extraction to access, query or otherwise collect Airtel advertising related information except as expressly permitted by Airtel.

5. Advertiser will not provide Ads containing malware, spyware or any other malicious code or knowingly breach or circumvent any security measure. Advertiser may utilize an Ad server solely for serving or tracking Ads on Ad Platform. Airtel will have no liability for discrepancy between Airtel’s impression count (“IC”) and the IC produced by Advertiser’s third party Ad server

6. Either party may cancel any Ad at any time before the earlier of Ad auction or placement, but if Advertiser cancels an Ad after a commitment date provided by Airtel (e.g., a reservation-based campaign), then Advertiser is responsible for any cancellation fees communicated by Airtel to Advertiser (if any) and the Ad may still be published. Cancelled Ads will generally cease serving within 24 business hours or as described in a Policy, and Advertiser remains obligated to pay all charges resulting from served Ads (e.g., fees based on conversion). Advertiser must affect cancellation of Ads with notice to Airtel via email to Advertiser’s account representative (collectively, the “Ad Cancellation Process”).

7. Make-good. For reservation-based Ad impressions billed on a CPM basis (“CPM Ads”), Airtel will deliver any agreed upon aggregate number of CPM Ads by the end of the campaign, provided that if Airtel fails to do so, then Advertiser’s sole remedy is to make a claim within 60 days after the invoice date (“Claim Period”). If Airtel confirms the accuracy of the claim, then Airtel will not charge Advertiser for the undelivered CPM Ads or, if Advertiser has already paid, at Airtel’s reasonable discretion, Airtel will provide for (i) advertising credits, which must be used by the Advertiser within 60 days of issuance of the credits (“Use By Date”), (ii) later placement of the CPM Ads in a position Airtel deems comparable or (iii) an extension of the term of the campaign.

8. Payment. Advertiser will pay all charges incurred in connection with the Ads upon receipt of invoice from Airtel, within a commercially reasonable time period as specified by Airtel (e.g., in the Insertion Order), or no later than sixty (60) days. Late payments bear interest at the rate of 1.5% per month (or the highest rate permitted by law, if less). Charges are exclusive of all government taxes and levies, including Goods and Services Tax, as may be levied by government regulations and applicable from time to time. Advertiser will be responsible for compliance and payment of all taxes, duties, levies, cess, surcharge or any other charges that may be applicable on the Advertiser. Charges are solely based on Airtel’s measurements for the Ads and the applicable billing metrics (e.g., clicks or impressions). Any portion of a charge not disputed in good faith must be paid in full.

9. Representations and Warranty. Advertiser represents and warrants that (a) it holds, and hereby grants Airtel and Partners, the rights to publish the Ads (b) all information and authorizations provided by Advertiser are complete, correct and current (c) Ads provided by Advertiser are in compliance with all applicable laws (d) Ads does not contain virus, worms, Trojans, time bomb, contaminant, disabling or malicious code (e) Advertiser warrants and represents that without limiting the foregoing it will be responsible for the Ads quality, performance, fitness for a particular purpose, and non-infringement of Intellectual Property Rights.

10. Intellectual Property Rights. Advertiser acknowledges that all right, title and interest, including all Intellectual Property Rights, in and to the Bespoke Intellectual Property developed in the course of Advertiser’s performance of these Terms, if any, will be the property of Airtel and Airtel will have the complete, unrestricted and unhindered rights and title to such Bespoke Intellectual Property. Advertiser hereby irrevocably, unconditionally and exclusively assigns throughout the world and in perpetuity, and on a royalty free basis, all rights, title and interest and will ensure that all its Representatives will assign all rights, title and interest in favour of Airtel, in and to the Bespoke Intellectual Property, including all rights to prepare or have prepared derivative works of such Bespoke Intellectual Property.

• Advertiser warrants that all Bespoke Intellectual Property will be new and free from all defects and faults in the materials used, workmanship and manufacture, and will comply with the Specifications. Advertiser further warrants that the Bespoke Intellectual Property will not include any “freeware”, “shareware” or Open Source Software unless and only to the extent Airtel has given explicit written approval to inclusion of the same in each instance on terms acceptable to Airtel
• Advertiser will pay all royalties and license fees, if any, for materials, apparatus, methods, processes, systems, software or other Intellectual Property Rights that may form a part of the Ads and Documentation, and will comply with the terms of such licensing agreements and Airtel will not be liable to pay any royalties whatsoever in this regard.
• Advertiser warrants that the Product, Documentation and the Bespoke Intellectual Property will not infringe, misappropriate, dilute or otherwise violate the Intellectual Property Rights of a third party, and does not involves the use of any confidential information, Intellectual Property Rights or other proprietary right that Airtel or Partner does not have the right to use or that may result in a claim against either Party arising out of infringement, misappropriation, dilution or other violation of any third party confidential information, Intellectual Property Right or any other proprietary right

11. Prohibited Content. The following is a list of prohibited or illegal usage of the Ad Platform. We reserve the right to investigate and take appropriate actions against (in our sole discretion) violation of these rules, including but not limited to removing the ads, removing Advertiser account, agreement cancellation without any refund or Airtel's liability.

Prohibited usage includes but is not limited to advertising of:

• Any type of Ads which under reasonable public consensus deem to be improper or inappropriate. Any Content or links to the Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, harm minors or racially, ethnically or otherwise objectionable content;
• any Content or links to the Content that contain nudity, violence, pornography, "adult content";
• any Information that you know is false or misleading;
• any Content that promotes illegal or fraudulent activities;
• any Content that you do not have a right to make publicly available or promotes the illegal use of any work without rights or license;
• any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
• any "junk", "spam", "chain letters," "pyramid schemes" etc.;
• any material that contains or links that lead to software viruses, spyware, malware or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or other electronic equipment, steal or collect private information;
• any material that collects or contains personal information of other Users for any unlawful purpose or without the User's permission;
• any material that promote fraudulent services and misleads Users to visit legally doubtful websites;
• any type of Content that contain overtly political communication, violence and abuse of humans and animals

Other prohibited usage includes:

• intentionally or unintentionally violating any rule or regulation of Telecom Regulatory Authority of India/ Department of Telecom/ Advertising Standards Council of India or any other applicable local, state, national or international law;
• collecting, storing or publishing available personal data about others without their acceptance;
• mislead Users by imitating any part of the Services for collecting personal data or other unlawful purpose;
• using an identity (account, username, password) of another User or disclosing your own username or password to any third party or permitting any third party to access your account.

12. Disclaimers. Airtel will not be responsible for controlling the content that Advertiser make available through Ad Platform, and Airtel is not liable for the accuracy of any content displayed through its Ad Platform. Advertiser assumes all risk related to its published content. Advertiser releases Airtel from all liability related to the publication of its content through the Ad Platform.

AIRTEL ON BEHALF OF ITSELF AND ITS AFFILIATES DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION FOR NON-INFRINGEMENT, SATISFACTORY QUALITY, MERCHANTABILITY AND FITNESS FOR ANY PURPOSE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROGRAMS ANDAIRTEL, ITS AFFILIATES, AND PARTNER PROPERTIES ARE PROVIDED “AS IS” AND AT ADVERTISER’S AND ADVERTISER’S OPTION AND RISK AND NONE OF AIRTEL, ITS AFFILIATES OR AIRTEL’S PARTNERS MAKE ANY GUARANTEE IN CONNECTION WITH THE PROGRAMS OR PROGRAM RESULTS. AIRTEL MAKES NO GUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON OR THROUGH AD PLATFORM OR ANY WEBSITE LINKED TO AD PLATFORM. Airtel will not be liable for the privacy of any information or content stored on Airtel’s equipment.

13. Limitation of Liability. IN NO EVENT SHALL AIRTEL BE LIABLE WITH RESPECT TO THE AD PLATFORM OR THE SERVICES (I) FOR ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE FEES RECIEVIED BY AIRTEL FOR ADS; OR (II) FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO ADVERTISER.

14. Confidentiality. Advertiser agrees not to disclose Airtel’s Confidential Information without the Airtel's prior written consent. "Airtel Confidential Information" includes without limitation all Airtel software, technology, programming, technical specifications, materials, guidelines and documentation, develops or obtains that relate to the services or Ad Platform, and any other information designated in writing by Airtel as "confidential" or any designation to the same effect. "Airtel Confidential Information" does not include information that has become publicly known through no breach by Advertiser, or information that has been (a) independently developed without access to Airtel’s Confidential Information as evidenced in writing; (b) rightfully received by Advertiser from a third party; or (c) required to be disclosed by law or by a governmental authority.

15. Indemnification. Advertiser will defend, indemnify and hold harmless Airtel, its Partners, agents, affiliates, and licensors from any third party claim or liability arising out of or related to Ads or use of Ad Platform by the Advertiser and breach of these Terms by Advertiser. Partners are intended third party beneficiaries of this Section.

16. Term. This Contract shall commence on the date of signing (“Effective Date”) and shall remain valid till two (2) years or unless terminated in accordance with the terms of the Contract. Airtel may add to, delete from or modify these Terms, any time at its sole discretion. The modified Terms will be shared via email. Changes specific to new functionality or changes made for legal reasons will be effective immediately upon notice. Airtel has a sole right to terminate these Terms at its convenience, with prior notice of 15 days. In all cases, the running of any Advertiser campaigns after termination is in Airtel’s sole discretion.

17. Legally Binding Agreement. The Parties intend this Agreement to be legally binding upon and shall inure to the benefit of each of them and their respective successors. By signing below, each Party warrants and represents that the person signing this Agreement on its behalf has authority to bind that Party and that the Party’s execution of this Agreement is not in violation of any bye-law, covenants and/or other restrictions placed upon them by their respective entities.

18. Miscellaneous. (a) These Terms are governed by India law (b) No party may make any public statement regarding the relationship contemplated by these Terms (except when required by law). (c) Advertiser may assign any part of these Terms with prior written consent of Airtel (d) These Terms do not create any agency, partnership or joint venture among the parties. (e) No party or its affiliates is liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control.

By claiming Airtel – Prime Video Mobile Edition (PVME) 30 day free trial offer, Customer would agree to the following terms & conditions:

• This offer is being made available by Bharti Airtel Limited (Airtel) to only Airtel Prepaid Mobility subscribers in India
• Only those Prepaid customers who are part of “Airtel Thanks” having subscribed to any of the available Unlimited National Voice calling packs will be eligible to avail this offer
• To avail the offer, the customer must “claim” it from the “Discover #airtelThanks” tab on homepage of their “Airtel Thanks app”
• This offer can be “claimed” on a single Airtel prepaid mobile number only once (as long as you are eligible on Airtel Thanks) and shall provide the customer with access to Amazon Prime Video’s content library for a period of 30 days only
• PVME subscription will be provided to the Amazon credentials that were used while signing up for the offer. If you don’t have an Amazon account then you can easily create one.You will enjoy the offer for a period of 30 days from the date of activation of offer, as long as you are on Airtel prepaid.
• As part of PVME, you will get access to the entire catalogue of movies and shows on Amazon Prime Video on your mobile device. PVME is a single user, mobile only plan with videos in SD quality.
• The benefits under this offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• This offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature. This offer cannot be combined with any other offers on Airtel or Amazon/Amazon Prime Video
• Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the PVME movies/shows access should be escalated to Amazon. Airtel will not be responsible for the PVME content access and content availability. Amazon will not be responsible or liable in case the PVME content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.
• Airtel will have no liability against any claims arising out of or in connection with the use of the PVME content or for any loss or damage of whatsoever nature caused to Eligible Subscriber or any third party in connection with the subsistence of the PVME content
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have recharged under this offer. The customer shall also be bound by the Amazon’s terms and conditions for access to PVME content as available on its website. Amazon reserves the right, at its sole discretion, to modify the aforementioned terms & conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by any statutory agency that changes applicable to PVME, and the same shall be binding on the Airtel pre-paid subscribers who have recharged under this offer.
• Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
• By proceeding to your PVME activation, you agree to terms and conditions on Amazon Prime Video Terms and Privacy notice located at: https://www.primevideo.com/help/ref=dvm_MLP_NA_privacy?nodeId=202064890 .
• Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

• Under the New 4G SIM or 4G Upgrade Free Data Coupons offer, prepaid subscribers of Bharti Airtel Limited (“Airtel”) in India are encouraged to download and register on the Airtel Thanks app to get free data of 2 GB in the form of two 1 GB coupons if the user is registering for the app for the first time
• This offer can be availed by prepaid subscribers of Airtel residing in India who have bought a new 4G SIM or upgraded to a 4G device and registering on the Airtel Thanks app for the first time using a prepaid mobile number
• To get free data coupons, a prepaid 4G subscriber needs to download the latest version of the Airtel Thanks app from the Google Play Store or Apple App Store and register on the app using their prepaid mobile number. If the user qualifies the criteria for a free data offer, 2 coupons of 1 GB each will be credited automatically within 72 hours.
• One user can get this offer only once using the same mobile number.
• There is no limit on the number of users for the offer, all eligible users will be credited with the offer. There is no limit to the number of daily users, but one user can claim this offer only once throughout the offer period. Users will automatically receive coupon credit message post qualification. Airtel shall not be held liable/ obligated to answer queries for a Participant’s entry or pertaining to claim during the offer period, or to the process of selecting the users who are eligible for coupons.
• Users shall be informed by SMS on the recharged Airtel number & will also get notified on the Airtel Thanks app.
• Users can view/claim their coupons on the ‘My Coupons’ section on the Airtel Thanks App.
• Every 1 GBB coupon will be available for redemption for 90 days from the day of credit and upon redemption, it will automatically expire at 23:59 hrs on the day of the claim.
• Coupon redemption will work only if the user has an active Airtel prepaid connection at the time of redemption. The free data will work only till the expiry of the main prepaid pack.
• The decision of Airtel to define eligible users is up to the sole discretion of Airtel and shall be final and binding on the Participants.
• These Terms and Conditions shall constitute an agreement between Airtel and each participant taking part in the Offer terms and conditions, which shall be the same as binding upon each participant
• Airtel will be entitled to postpone, suspend, modify or cancel the offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Contest with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the offer in the interim, all aspects shall be null and void. Airtel will not be liable to compensate any eligible customer for any postponement or cancellation or for any reason directly or indirectly arising out of this offer.
• Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s wireless telecommunication network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error-free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Participants submit to the exclusive jurisdiction of Courts in New Delhi alone.

These are our terms of use (hereinafter referred to as the “Agreement” or “Terms”). We provide access to our Product subject to the terms of this Agreement. To be eligible to use our Product you must review and accept the terms of this Agreement.

By clicking on the “Start your free trial” button or using our Product you agree to the terms of this Agreement. The Agreement will become effective from the date you click on the “Start your free trial” button or from the date of your using the Product (hereinafter referred to as the “Effective Date”).

In this Agreement, “we”, “us”, “our”, “ADL” or “Airtel” means Airtel Digital Limited. We are a company incorporated and registered under the Companies Act, 2013, with our registered office at New Delhi. If you are accepting the Agreement and / or using our Product on behalf of an organization, you are agreeing to these terms for that organization and promising to ADL that you have the authority to bind the organization to the terms of this Agreement (in such a case, the terms “you”, “your” or “Customer” will refer to such organization).

Article 1

•Services in the free trial shall mean Inbound calling solution and outbound calling solution with up to 500 pulses. Services offered in the free trial to the trial customer and the duration of it is subject to modification, without any notice, at Airtel’s sole discretion.

•Time to Activate or Activation of the free trial for a user is at the sole discretion of Airtel

•Product features offered in the free trial are subject to change at sole discretion of Airtel

•Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.

•AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING OR CUSTOMER’S USE OF THE OFFER NOR SHALL AIRTEL BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF DATA ETC. WHICH MAY ARISE UNDER OR PURSUANT TO THIS AGREEMENT.

•AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION ETC.

•Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.

•For product details, visit https://www.airtel.in/business/b2b/airtel-iq

•ADL does not guarantee any SLAs during the free trial Offer.

Article 2 – Customer's Responsibility and Obligations

2.1 The Customer shall be fully responsible for the content of the voice and data transmitted and carried through the Services provided by ADL and the Customer shall use the same in accordance with all applicable laws and regulations. The Customer shall be solely liable and responsible for any breach of the aforesaid obligation(s) and no liability whatsoever arising from such breach shall fasten on ADL.

2.2 The Customer shall not use the service for anti-national activities or in such a manner which would endanger or make vulnerable a networked infrastructure (including acts of break-ins (hacking) of any networks or websites) and hereby agrees to hold ADL and the TSP harmless in this respect.

2.3 The Customer will reimburse all costs and expenses incurred by ADL on account of the failure of the Customer’s and/or any of its associated parties to comply with any obligations under applicable laws and regulations and / or the violation of any of the terms of use contained in this Agreement.

2.4 If any work, operation or use by the Customer in relation to the Service causes or is likely to cause ADL to incur additional costs beyond the normal provisioning of the Service, ADL reserves the right to recover from the Customer such additional costs which are likely to be incurred by ADL or have already been incurred, as the case may be, in connection with such work, operation or use and, if the Customer decides to pursue such work, operation or use, then the Customer will reimburse ADL for such costs.

2.5 The Customer is obliged throughout the period of this Agreement to ensure that its use of any Service conforms to the legislative and statutory norms and provisions in force including but not limited to the requirements laid down in Annexure A.

2.6 Any failure on the Customer's part to fulfill its obligations as mentioned in this Article 2 shall be deemed to be a material breach of the terms of this Agreement and Airtel shall have the right to avail any and all recourses available to it in law, contract and equity.

2.7 To immediately inform ADL of any changes that could affect the Services being rendered in terms of this Agreement.

2.8 The Customer shall be responsible to be in strict compliance with all applicable laws and regulations. Any violation will lead to immediate termination of Services without any claims, liability and protection in any manner, either to the User or any third party.

2.9 The Customer shall not use the Services for purposes that is unlawful or prohibited by this Agreement or the policies of the ADL. The Customer shall not use the Services in any manner that may damage, disable, overburden, or impair the ADL Services. Additionally, the Customer shall be responsible, at all times, to ensure that the Services shall not be utilized in any manner as detailed below:

2.9.1 in connection with conducting any chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise);

2.9.2 advertise or offer to sell or buy any goods or services or use the Services for tele-marketing unless such Services specifically allows such messages;

2.9.3 use the Services to contact any persons registered on the “Do Not Disturb” list under the Telecom Commercial Communication User Preference Regulations, 2010 or any future amendment(s) including the 13th Amendment of TRAI.;

2.9.4 defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

2.9.5 publish, post, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information through fax;

2.9.6 restrict or inhibit any other user from using and enjoying the Services;

2.9.7 create a false identity for the purpose of utilizing the Services and misleading others.

2.9.8 Not maintain and create data by recording calls acquired through the use of Services and which is otherwise not permitted under applicable law.

2.9.9 Not use the website or application or any Services offered by the ADL in a manner that violates any local laws of India or any specific law regulating the Services including any commercial e-mail, facsimile transmissions or telephone solicitations.

Article 3 – Misuse and Limitations on Use of Services

3.1 The Customer shall use the Service in accordance with such operating instructions comprised by the owners or operators of any of the Network as may be notified to the Customer by ADL from time to time. The Customer shall use the Service in accordance with Applicable Law and Regulations.

3.2 Without limitation to the generality of Article 3.1, the Customer shall ensure that the Customer shall not use the Service or permit it to be used in a manner that:

a)belongs to another person and to which the user does not have any right to;

b)is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

c)harm minors in any way;

d)infringes any patent, trademark, copyright or other proprietary rights;

e)violates any law for the time being in force;

f)deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

g)impersonate another person;

h)contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

i)threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation

3.3 The Customer acknowledges that it is solely responsible to ensure that its use of the Services is in accordance with Applicable Law and particularly this Article 3, and that no liability arising from any non-compliance on the part of the Customer shall fasten on ADL.

4. Indemnification

Customer shall keep Airtel and its directors officers, employees, agents, representatives, contractors fully indemnified against any claim, costs, losses, expenses, damages, liability, proceedings, actions etc suffered or incurred by Airtel because of Your breach of the terms and conditions of this Agreement and / or the applicable laws / regulations.

Annexure A: India - Regulatory Terms and Conditions

1. The Customer undertakes to fully comply with all applicable laws and regulations with regard to the services rendered by ADL under the scope of this agreement and as informed by ADL from time to time.

2. The use of encryption by the Customer and its End-User shall be governed by the Government policy and rules made under the Information Technology Act, 2000. As per the rules/guidelines, the Customer will be liable to share the decryption keys of the encrypted data with the authorized Government agencies as and when required or requested.

3. The Customer shall not re-sell, or in any manner package and market for gain, the Services provided by ADL to any of its Affiliates or any other third party.

4. Customer shall ensure that no objectionable, obscene, unauthorized or any other content, messages or communications infringing copyright, intellectual property right and international and domestic cyber laws, in any form or inconsistent with the Applicable Law, are carried or transmitted using the Services. The use of the Services for anti-national activities would be construed as an offence punishable under Applicable Law. Acts such as break-ins or attempted break-ins of Indian networks shall be regarded as an anti-national act and shall be dealt with in accordance with the Indian Penal Code. The Customer must ensure that the services provided by ADL is not used for such purposes by it or the End-User.

5. Customer shall provide necessary facilities to ADL and any other Government Agencies to counteract, intercept or monitor any unlawful activity.

6. ADL shall be entitled to, without any liability, refuse, limit, suspend, vary, disconnect and or interrupt the Services, in whole or in part, at any time, for any reason and/or due to various factors including but not limited to:

• Government's rules, regulations, orders, directions, etc.
• Combat potential fraud, sabotage, etc.

7. ADL, according to the requirement of the TSP may change, amend or revise this Annexure A at any time as and when necessary in order to comply with any statutory, legal or regulatory requirements and the Customer agrees to abide by such modified terms and conditions. Such changes, amendments or revisions shall be deemed effective upon receipt of an updated and duly dated regulatory compliance by the Customer from ADL via email, fax or post by ADL to the notice address/contact details as per ADL records.

8. The Customer shall, grant access to the authorized government officials or ADL employees or third party employee authorized by ADL to carry out the physical inspection of the ADL's processes and systems installed at customer’s premises as and when required as per ADL's licensing obligations.

9. The Services from ADL shall not be used by the Customer for any call center or other OSP related services unless it holds the valid OSP registration certificate issued by concerned Govt. Of India authority.

Airtel Secure Internet’ Terms of Service (“Agreement”) carefully before completing the registration process and/or using the ‘Airtel Secure Internet’ service. Organizations collaborating with Airtel in delivering its services will be referred to as “Service Partners”. This Agreement creates an agreement between you (‘User’ / ‘You’ / ‘Your’) and Bharti Airtel Limited / Bharti Hexacom Limited, as the case may be (‘Airtel’) (together with its affiliates, Service Partners, “we” or “us”) regarding User’s use of the ‘Airtel Secure Internet’ service, including any apps (“Apps”) that facilitate use of the ‘Airtel Secure Internet’ service ("Service", which includes the Subscription Services defined below).

By clicking on the "Submit" button and registering for or using the Service, you agree to be bound by this Agreement. If you do not agree to this Agreement or if you do not have authority to enter into this Agreement, then do not click on “Submit” button and / or do not purchase, activate or use the Service.

You must be at least 18 (Eighteen) years of age to enter into this Agreement or access the Service. If you are entering into this Agreement on behalf of an entity, you must be properly authorized to represent that entity and to accept this Agreement on its behalf.

1.) The ‘Airtel Secure Internet’ (‘Service’) is being offered by Airtel to Airtel Xstream Fiber subscribers, in India.

2.) Airtel Secure Internet is a service which enables blocking of the traffic of malwares, computer viruses and categories of websites and apps as per the profile selected by the User. The blocking gets applied at broadband link level for all the devices connected on the link. User can choose among various profiles from Airtel Thanks App to manage the blocked categories.

3.) Subject to the applicable terms and conditions, the ‘Service’ may be availed by all customer segments with Airtel Xstream Fiber plans across all telecom circles, in India except those who are availing Static IP service.

4.) Subscription service and applicable terms/conditions-

4.1) Subscribing to the Service: To subscribe to the Service, You are required to be a registered user of Airtel Thanks App through Your mobile number registered with your Airtel Xstream Fiber. To subscribe the Service, please visit Airtel Thanks App and click on ‘Thanks Section’ followed by ‘Airtel Secure Internet service’ banner. Follow the instructions for subscription. Post successful completion of the process, Airtel will notify you via SMS upon activation of the Services.

4.2) Subscription Charges: Subject to offer availability, Airtel may offer You complementary service for the first month. You shall be liable for payment of subscription charges from the date of activation or upon completion of complementary service period, as may be applicable, including Applicable Taxes (defined below) of the Services in accordance with the selected subscription plan. Unless a request for disconnection is placed by You as per the prescribed process, the subscription period shall be renewed automatically for subsequent equivalent subscription period / terms unless You choose to opt out of subscription through Airtel Thanks App. The Subscription Services shall be added to Your Airtel Xstream Fiber bill. Airtel reserves the right to change fees for this Subscription Service at any point in time, upon advance notice being provided to You, through any mode of communication that’s available with Airtel. The new or additional subscription fees (as and when applicable) will apply prospectively. You are responsible for paying all applicable taxes or duties, including GST (“Applicable Taxes”), unless otherwise specified. Subject to any applicable laws, all amounts and charges including any taxes, duties, late payment fee that are due and payable shall remain payable or non-refundable, if already paid. Airtel is not obligated to refund any unused or inadvertently renewed subscriptions.

4.3) General Terms: Subscription Services may be enhanced, modified or revised any time at Airtel’s sole discretion and You would be notified in respect of the same. Your continued use of the Subscription Services after they have been changed shall constitute your acceptance of the changed Subscription Services and associated charges, if any. Depending on the type of Subscription Service, additional Subscription Services may be added to your Subscription either at no additional cost or at an incremental cost.. Airtel reserves the right to discontinue the Subscription Services at any time, in which case you will be notified in advance of such discontinuance and your Subscription will end as of the date of discontinuance.

4.4) Updates: Due to the nature of the subscription Services, the Services and underlying software will need to be updated from time to time during the Subscription Period (‘Updates’). ‘Updates’ include new patterns, definitions or rules for the Subscription Services security and parental control components (provided by Service Partner) and minor enhancements to the Software and accompanying documentation. Updates to Service Partner’s software and Service components are applied automatically by Service partner and cannot be opted out of without canceling your Subscription Services. Service updates related to the user interface of Airtel Secure Internet Service are provided by Airtel and shall be applied with or without an App Upgrade. Airtel will make the Service available and will provide basic technical support in its’ sole discretion. Airtel reserves the right to withdraw the Services (or any portion or feature thereof) at any time. In In addition, we may perform scheduled maintenance to update the servers and software that are used to provide the Service and, if necessary, perform emergency maintenance of the Service without notice.

4.5) Migration: If we cease offering the Services, your subscription for Services shall continue until the end of your ongoing subscription period. In such event, we may elect to migrate you to a similar Subscription Service and charge You any associated fee at the end of your ongoing Subscription Period. Any changes to your subscription Services or fees thereof, will be effective upon your next billing cycle, and will not apply retrospectively or to the remainder of your current Subscription Period. In the event we do migrate You to a different Subscription Service, or modify your current Subscription Period or Subscription Fee, you may opt-out of these changes by cancelling your Subscription Service.

5.) Communications:
From time to time we may send you communications to the email address or registered mobile number associated with your account, via in-product notice, post or on the Airtel website/app. These communications may include, but are not limited to, information about Updates and new features to the Service and other account-related or transactional messages. Communications will not include marketing or ad-related emails unless you expressly provide consent to receive them. Additionally, our mobile and tablet applications may, in some circumstances, offer the ability for you to receive push notifications in connection with those applications. If you would like to modify your ability to receive push notifications from our applications, you can control those settings within the settings or preferences apps of each respective device.

6.) Confidentiality:

6.1) Neither You nor Airtel will disclose any ‘confidential information’ (as defined below), except to affiliates, employees, agents, Service partners or professional advisers who need to know such Confidential Information. The receiving party will ensure that anyone granted access to Confidential Information will use it only to exercise rights and fulfill obligations under this Agreement, while using reasonable care to keep it confidential. Notwithstanding anything to the contrary herein, the receiving party may disclose Confidential Information to the extent required by applicable legal process; provided that the receiving party uses commercially reasonable efforts to: (i) promptly notify the disclosing party of such disclosure before disclosing; and (ii) comply with the disclosing party’s reasonable requests regarding its efforts to oppose the disclosure. “Confidential Information” shall mean any non-public information, in whatever form, belonging to or disclosed by a party, that is identified as “Confidential” and/or “Proprietary” or that by its nature reasonably should be understood to be confidential and/or proprietary; provided, that it does not include information that is independently developed by the receiving party, is rightfully given to the receiving party by a third party without confidentiality obligations, or becomes public through no fault of the receiving party.

6.2) For implementing this Service, Airtel will monitor Your browsing traffic to implement Airtel Secure Internet feature. Airtel is working with a third Party Service Partner. Airtel will provide access to Your browsing traffic and DSL ID to third party partner to implement the Service. For the Service to work, Airtel will share Your real time browsing data with the partner and based on algorithms of the partner, they block or allow the websites and apps. By agreeing to these terms, you allow Airtel to use the confidential data for the implementation of this Service.

7.) Your Responsibilities as a Airtel Secure Internet User:

7.1) You are responsible for any data that is sent or received by you and/or any other party in connection with your use of the Service. You agree that Airtel is not responsible and will not be liable to you or any others for any loss or damage due to your use of the Service. You agree that your use of the Service will at all times comply with the applicable laws of the country where you use the Service. You may use the Service for your internal purposes only.

7.2) You shall not attempt (and you will not assist or permit any third party) to:

7.2.1) gain unauthorized access to the Service or any part or feature thereof, or to other accounts, computer systems or networks connected to the Service, whether through hacking, password mining or other means

7.2.2) copy, modify, create a derivative work of, reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract any or all of the source code of the Service

7.2.3) You agree not to use any device, software or routine / hacking methods to interfere or attempt to interfere with, attack or disrupt the proper working of the Service or with any other person’s use of the Service.

7.3) Your sharing of information, either knowingly or unknowingly / negligently, related to the Service with others or allow others to access the Service, shal be at your sole risk and cost. You agree to notify Airtel immediately of any unauthorized use of the Service or any other breach of security. Airtel shall not be liable for any loss that you may incur as a result of Your breach of the terms and conditions of this Agreement and / or applicable laws.

8.) Subscription Service Usage:

8.1) The Service is intended to be accessed and used only for non-time-critical functions, information and/or access to and control of products. Our aim is to provide highly reliable and available Service to your network; however, the Service, including remote access and notifications, is not guaranteed to be reliable or available 100% of the time. In addition, the Service may be subject to sporadic interruptions and failures for reasons beyond Airtel’ control, including WiFi intermittency and maintenance. We cannot and do not guarantee that you will have access to the Service during any given time.

8.2) Disclaimer of Warranty. NOTWITHSTANDING ANYTHING CONTAINED ANYWHERE IN THIS TERMS OF SERVICE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES, CONDITIONS, REPRESENTATIONS OR GUARANTIES OF ANY KIND, EITHER EXPRESSED, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, TITLE, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. AIRTEL DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE. NETWORK AVAILABILITY MAY BE AFFECTED DUE TO VARIOUS REASONS INCLUDING FORCE MAJEURE, ACTS OF GOD, INCLEMENT WEATHER, TOPOGRAPHICAL/ GEOGRAPHIC/ DEMOGRAPHIC FACTORS, MAINTENANCE WORK, AVAILABILITY OF INTERCONNECTION WITH OTHER NETWORKS, ETC.

8.3) You acknowledge that the Service and any connected Product are not certified for emergency response or intended or suitable for use in situations or environments where failure, delay or errors or inaccuracies in the data or information provided could lead to death, personal injury or severe physical or environmental and economic damage.

8.4) The Service may not be accessible without: (a) a working WiFi network provided by Airtel Xstream Fiber; (b) an active Subscription active on the account registered with the Airtel Xstream Fiber.

8.5) The Service does not prevent or offer protection from malware or viruses if the User connects to any network other than Airtel or system other than the one contracted in this Agreement, and User’s systems (such as desktops, laptop, mobile phone, tablet etc.) gets infected with malware or virus.

8.6) Whereas Airtel and its Service Partner under this Service offer protection from threats such as malwares and viruses, it does not offer protection from advanced threats (including malwares and viruses), zero day threats (including malware and viruses) and DDoS attacks. The service doesn’t claim complete block all malware, viruses as it is technically not possible.

8.7) Whereas, Airtel and its Service Partner under this Service offer blocking of URLs based on user’s category selection for blacklisting, certain websites may still be accessible to the user if the owner of the website has categorized it under a different category, changed its domain category or categorized it under multiple categories not all of which have been blacklisted by the user.

9.) Suspension or Termination of Your Account:

9.1) Airtel has the right, in its sole discretion, to modify, suspend or discontinue the Service at any time. In such cases if we are able to do so, we will use reasonable efforts to give you prior notice of any modification, suspension or discontinuation of the Service.

9.2) You agree that Airtel may suspend or terminate your access to the Service by written notice to you if-

9.2.1) you have violated this Agreement or other agreements or policies which may be associated with your use of the Service

9.2.2) your actions cause Airtel to be in violation of any agreement or policy needed to provide the Service

9.2.3) Airtel is required to do so by any court or government authority in any country. Airtel will not be obligated to refund any portion of your Subscription for terminations based on your breach of this Agreement, and you agree that Airtel will not be liable to you or to any third party for any suspension or termination of your access to the Service due to your breach of this Agreement.

9.3) You may cancel your subscription Service at any time by following these instructions: Going to Thanks Section in Airtel Thanks App. Tapping on the Airtel Secure Internet Thanks Card and tapping on unsubscribe in the Secure Internet Manage Screen and confirming the action. If you cancel your Subscription Product during your current Access Period, your access to the Subscription Services will continue until the end of the current Access Period, at which point it will expire. After this no more charges will be added to your subsequent Airtel Xstream Fiber bills. However, the charge of the current access period would have already been added to your next bill. So the charge will not be added after your next bill.

10. This ‘Service’ cannot be combined with any service or product other than provided by Airtel.

11. The benefits under this ‘Service’ are not transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

12. These Terms and Conditions shall constitute an agreement between Airtel and each User. By subscribing to the ‘Service’, User accepts the same as binding upon him/her.

13. Airtel will be entitled to postpone, suspend, modify or cancel the ‘Service’ or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the ‘Service’, all aspects of the ‘Service shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this ‘Service’.

14. AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE SUBSCRIBER AVAILING, NOT RECEIVING OR SUBSCRIBER’S USE OF THE ‘OFFER’.

15. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this Agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.

Airtel Payments Bank Limited
Terms and Conditions (“Terms”) for Airtel Safe Pay (“Airtel Safe Pay”) provided by Airtel Payments Bank Limited (“Bank”) and shall be applicable for Bank’s savings bank account holders (“You”)

1) Product (“Airtel Safe Pay”)

• It is a product offered by Bank to protect your interest by way of 3rd factor authentication for payments via Bank’s savings bank account (“Account”).

2) Applicability:

• Bharti Airtel Limited (“Airtel”) is a business correspondent (“BC”) of Bank and Technology Service Provider (“TSP”). You should have an Account to avail the services of Airtel Safe Pay. However, an individual who is not registered with Bank can open Account either through banking outlets with Business Correspondent or via Video KYC.
• You can avail this feature only if your Account is linked with your Airtel mobile number.
• Airtel Safe Pay will only work for You subject to availability of an ideal network availability; server response time to trigger Airtel Safe Pay message on your registered Airtel mobile number.

3) Benefits:

Airtel Safe Pay is the safest way to pay, as based on an internal study done on existing payment processes of major banks thereby providing various benefits to You:

• Airtel Safe Pay provides an additional 3rd factor authentication which no other bank/wallet provides. You will receive one more confirmation alert on your phone for the transaction before the amount gets debited from your Account.
• Airtel Safe Pay provides additional security feature for Net Banking and UPI payments and hence, is the most secure and safest way to pay by way of adding additional layer of security.
• Airtel Safe Pay makes use of superior OTA (Over the Air) technology by Airtel which is a secure network mechanism to deliver message to You. The message gets delivered on your SIM directly irrespective of whether You are on call/idle etc. Without the physical SIM, the confirmation alert does not get delivered and hence prevents major frauds which happen because of cloning. The Account gets debited only when You will accept Airtel Safe Pay’s confirmation alert within a specific time frame.
• Airtel Safe Pay covers both the feature phones and smart phones and hence provides 100% device coverage.
• Since Airtel Safe Pay is an additional layer of security, it helps in keeping your money safe in these fraud scenarios which cover majority of payment fraud cases in the country and prevents You from following:
  • Phishing or vishing frauds: If your Net banking details get compromised or UPI web collect request is initiated from an unidentified source.
  • Credentials theft: If your data gets stolen during online transaction and could be used further for fraudulent transactions.
  • Identity cloning: If SMS code gets misused through social engineering, screen share and remote access and could be used further for fraudulent transactions.
  • Device theft: If your device gets stolen along with credentials and You get your SIM deactivated, fraudulent transactions will not be completed.

4) Process:

• Bank will send a message to You to authenticate the transaction on your registered Airtel mobile number before debiting your Account.
• The message will flash irrespective of the platform or mode from where You have initiated transaction without any additional SMS cost.
• At the time of receiving a transaction for an Account, Bank’s platform invokes Over The Air (OTA) message to your registered Airtel mobile number of said Account.
• You reserve the right to give your approval of Yes/No by accepting/declining it before transaction/payments gets debited from your Account which takes place within a specific time frame. However, Bank shall not be responsible if You accidently accept the message before transaction/payment or for any other reason solely attributable to your negligence.
• You should not share your credentials or any message during this process with any third party.

5) Non-applicability:

• Airtel Safe Pay will not be enabled, if You have only Bank’s Wallet and no Bank Account.
• Airtel Safe Pay will not be enabled, if your account is declared as dormant by Bank as per Reserve Bank of India’s guidelines.
• Airtel Safe Pay will not be enabled, if You don’t have Airtel mobile number.
• Airtel Safe Pay will not be enabled for Net banking/debit or credit transactions done via any other bank account other than Airtel Payments Bank Account.
• Airtel Safe Pay alert will not be sent for transactions done via Bank Virtual Debit card.
• Airtel Safe Pay alert will not be sent for transactions done within Airtel Thanks App or Airtel website other than UPI and Net banking where Airtel Payments Bank Savings account is getting debited.

6) Other terms and conditions:

• Bank reserves its absolute right to withdraw and / or alter any Terms of Airtel Safe Pay, at any time, without assigning any reason or without any prior intimation whatsoever to You.
• Bank reserves the right to disqualify You from the benefits of Airtel Safe Pay in case of any fraudulent activity/suspicious transactions.
• Bank is only acting as a facilitator to perform the payment transaction and may, in certain scenarios, act as an intermediary and operate as a payment collection agent for the limited purpose of receiving/sending funds on behalf of You. Bank will not be held responsible for any failure or unsuccessful or incomplete transactions initiated by You under any circumstances including for any disputes, chargebacks or reversals arising pursuant to such transaction. You are advised to be caution and careful while populating the payment details.
• Bank does not determine, advise or in any manner control the commercial terms of the payment transaction.
• Bank may at any time change the terms or withdraw the Product to comply with any guidelines from Reserve Bank of India or any other applicable law.
• Airtel Safe Pay alert might get compromised in case of stolen Airtel SIM or stolen device with Airtel SIM linked to your Bank Account or in case of inactive, invalid SIM or cloning of SIM.
• Under Airtel Safe Pay Television Commercial (“TVC”), “No money leaves your account without your approval” implies to only UPI/ Net banking transaction done via Bank Account.
• Under Airtel Safe Pay TVC - storyline and fraud scenario shown is only for representation purpose; resemblance with any situation or person is purely coincidental. You should not share your personal details, OTP etc. with anyone even if You have Airtel Safe Pay enabled.
• In addition to the above, Airtel Safe Pay is also subject to Bank's General Terms & Conditions available on https://www.airtel.in/bank/static/terms-conditions-savings Airtel’s Terms and Conditions on www.airtel.in.
• For further details or queries, please send your queries to the customer care of the Bank at wecare@airtelbank.com or contact at 400 (for Airtel users) 88006 88006 (for others).

1. Background:
In the backdrop of the unprecedented situation that the world is facing owing to Covid-19, Bharti Airtel Limited / Bharti Hexacom Limited (‘Airtel’) have temporarily launched the ‘Superhero Program’ (‘Program’) effective April 23rd, 2021 (‘Effective Date’).

2. Program:
A person enrolled under the Program, and making online recharges for Airtel’s pre-paid connections through Airtel Thanks App (‘Recharges’) will be eligible to earn an amount equivalent to 4% of the recharge value on pre-paid online Airtel recharge (‘Recharge’)- of Rs. 149 or above facilitated by him / her (‘Superhero’), subject to the terms and conditions stipulated hereunder. The amounts as mentioned the forgoing sentence shall be a payable only on the first 20 (twenty) recharges for the month by such SuperHero. Airtel pre-paid mobile customers (‘Customers’) may, inter alia, contact Superhero through call or SMS to seek assistance with Recharge.

3. Eligibility:
This Program in its current phase is open for some Superheros who have already recharged for others in the previous phase of the Program; and shall be rolled out for Airtel’s complete prepaid customer base in a phased manner.. Airtel reserves the right to open, modify, or close the enrolment and the eligibility criteria, along with other aspects of the Program at any time, as per its sole discretion

4. Term:
This Program has commenced on 23rd Apr 2021

5. Governing Terms and Conditions:

• Superhero shall act as a collection agent on behalf of Airtel for the limited purpose of rendition of collection of payment services from the Customers, under the Program.
• Superhero represents and warrants that the information provided by him / her in the enrollment form are correct, accurate and no material fact or information has been concealed therefrom.
• Superhero further represents, warrants and covenants that he / she shall, at all times, adhere to all applicable laws.
• Superhero acknowledges and agrees that his / her participation under the Program is completely voluntary on his part as well as on the part of Customer. Superheroes’ ability to facilitate the Recharges and thereby earn the designated percentage shall be solely dependent on his / her own outreach and Customer reposing his / her trust on the Superhero.
• This Program is valid only for pre-paid Airtel mobile recharges.
• Airtel may encourage Customers who may need assistance with Recharges to contact Superheroes through systems set-up by Airtel.
• Superhero shall not be able to avail the benefit under the Program on any Recharge on a mobile number registered in his name.
• Except otherwise as specifically stated herein, no commitment, assurance, guarantee etc., of any kind whatsoever has been given by Airtel to Superhero. The earnings by Superhero are completely dependent on the number of Recharges being facilitated by Superhero, which in any event shall not exceed INR 15,000 per annum. Any Recharges over and above INR 15,000 annually shall not be entitled to the benefit under this Program
• Any taxes, duties, levies etc., whether current or future, on the amount earned by the Superhero under the Program shall be solely borne by the Superhero.
• Any and all information that becomes accessible to Superhero by virtue of this Program including but not limited to the mobile number of Customers shall be treated as ‘confidential information’ and Superhero represents, warrants and covenants that it shall not use such confidential information for any purpose other than in furtherance of its obligation of Recharge for such Customers.
• Airtel disclaims any and all liability including but not limited to any minimum commitment.
• Superhero shall at no time represent himself / herself as an employee of Airtel.
• Superhero further represents, warrants and covenants that it shall use its own payment instruments for the purposes of Recharge and shall not obtain any information and / or use and / or disseminate information, whether directly or indirectly, in relation to the payment instruments of the Customers or any other third party. Superhero further acknowledges and agrees that any payment received directly through Customers’ payment instruments shall not be entitled for the demarcated earnings for Superhero and Airtel shall, at all times, will have the right to reverse / recover such payments made to Superhero.
• Superhero shall not do or commit any act that has not been authorized specifically under these terms and conditions (‘T&Cs’). Superhero shall not make any commitments nor commit any fraud and / or make any misrepresentation to the Customer or anyone else, for that matter.
• Superhero represents, warrants and covenants that all risk under the Program shall be the sole responsibility of the Superhero. Superhero shall be solely responsible for collection of Recharge amount from the Customer. Airtel bears no responsibility in respect of any loss of monies for the reasons of Superhero’s failure in collection of the Recharge amount from the Customer.
• The Program is valid only in India, specified by Airtel from time to time.
• Airtel shall be entitled to postpone, suspend, modify or cancel the Program or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Program, all aspects of the Program shall be null and void. Airtel will not be liable to compensate Superhero for any postponement or cancellation or for any reason directly or indirectly arising out of this Program.
• AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO YOU PARTICIPATING IN THE PROGRAM.
• AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE PROGRAM AND THE MOBILE SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to these T&Cs, will be governed by and construed in accordance with Indian laws. Airtel and Superhero submit to the exclusive jurisdiction of Courts at New Delhi alone.

Terms and Conditions for Locked Device Based Lending Offer with ICICI click here

• Length of the free trial is at sole discretion of Airtel and subject to change
• Time to Activate or Activation of the free trial for a user is at the sole discretion of Airtel
• Product features offered in the free trial are subject to change at sole discretion of Airtel
• Paid subscription and related commercials are subject to change at sole discretion of Airtel
• Agreement with Airtel BlueJeans terms and conditions would also mean agreement with BlueJeans End User License Agreement
  mentioned in detail here
• Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
• Airtel HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING OR CUSTOMER’S USE OF THE OFFER.
• Airtel MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.
• For product details, visit https://www.airtel.in/business/b2b/bluejeans
• Airtel will not be responsible for missing or inaccurate Company Name or GSTIN number entered by the customer. Please fill the details correctly as Airtel will not provide any updated invoice at a later stage.
• Basic plans can only be availed if the customer is an existing Airtel corporate postpaid customer and is registered via Airtel Enterprise Hub platform
• Paid subscription and related commercials are subject to change at sole discretion of Airtel
• Under Basic plan, the maximum number of licenses that the customer can avail are limited to their corporate postpaid connections.
• Under Pro plan, the maximum number of licenses that the customer can purchase are limited to 999.
• Under Enterprise plan, the customer is requested to fill the details and our team will reach out to you for the commercials and next steps. At this point, management of Enterprise plan from Airtel Enterprise Hub is not supported. For any query related to enterprise plan, please reach out to conference@airtel.com
• Plan upgrade, downgrade or reduction of licenses is only possible at renewal. Changes cannot be made in the current subscription cycle. Any requests to change order in the middle of subscription and related refund requests shall not be entertained.
• In case of non-payment of the license amount during renewal, services shall be stopped.
• For product details, visit https://www.airtel.in/business/b2b/bluejeans, for frequently asked questions, visit https://www.airtel.in/business/enterprise-hub/help/lob/lob_conferencing#category_conferencing_level1_abj
• For further queries, please reach out on conference@airtel.com

• Airtel customer subscribing to Unlimited calling offer on Price Points 189, 199, 219, 249, 299, 349, 355, 379, 398, 399, 409, 429, 449, 469, 489, 548, 549, 579, 589, 598, 609, 619, 649, 799, 838, 859, 929, 979, 1029, 1199, 1729, 1798, 1849, 2249, 3599 & 3999 will receive a 100% waiver on charges for all local and national voice calls (mobile to mobile and mobile to landline) within Home and National Roaming areas, valid for the duration of the specific price point. Note: Charges apply for calls to short codes and special numbers (e.g., 1860xx and short codes starting with 5xxxx) as per applicable tariffs.
• Airtel customer subscribing to Unlimited calling offer will get accretive validity if the subsequent recharge is done prior to expiry of current recharge, maximum validity accrual can be done for a period of up-to 730 days, post that all subsequent accretive recharges will fail.
• Price Point 189, 199, 219, 355, 469, 489, 548, 589, 609, 1849 & 2249, offer unlimited voice with fixed Data or no Data, are accretive only on the same individual price point i.e when current and subsequent recharges are with same Price Point.
• Price Points 249, 299, 349, 379, 398, 399, 409, 429, 448, 449, 549, 579, 598, 619, 649, 799, 838, 859, 929, 979, 1029, 1199, 1729, 1798, 3599 & 3999, offer unlimited voice with daily Data are accretive within this defined group of Price Points which offer Daily data benefits.
• Price Point 399 is available in Bihar, Delhi and Karnataka circles only.
• It is clarified and stated that these Price Points are only meant for personal and non-commercial use, and is not intended for any commercial use, or special or enterprise usage. Airtel reserves the right to end / suspend / modify the Offer / services in specific cases of commercial use, or any fraudulent use.
• Commercial usage is considered when the data usage is beyond 300 GB in 30 days.
• Price Points 11, 22, 26, 33, 49, 51, 77, 99, 100, 101, 121, 149, 151, 161, 181, 195, 211, 279, 361, 451 are Data Top-Up recharge available to only Airtel Prepaid customers with active outgoing service validity. On price points 49 and 99 if multiple recharges are done within existing validity the pack will become accretive.
• The SMS benefits offered in respective Price Points are applicable for Home and National Roam for SMS between mobile numbers (except for short codes, and special numbers starting with 5xxxx for which subscriber will be charged applicable tariffs) up to limit as prescribe in the specific Price Point, post that standard SMS rates are applicable.
• Standard SMS rates of Re.1 Local | Rs.1.5 STD | Rs.5 ISD per SMS in home location and 25p Local | 38p STD | Rs.5 ISD per SMS in national roaming are applicable.
• Plan Voucher 609 has a per second pulse rate.
• Customers availing Amazon Prime membership as offered with packs 838 and 1199 shall be bound by the Amazon’s terms and conditions as available on amazon.in/primeterms.
• The JioHotstar Mobile subscription as offered in respective Price Points shall be activated upon successful recharge.
  • 12 months JioHotstar Mobile subscription is provided on the first instance of recharge of the respective product. For e.g. when a Customer recharges with an eligible product offering 12 months of JioHotstar Mobile subscription on 1st January and subsequently recharges with an eligible product again on 1st May of the same calendar year, then the Customer Membership shall still expire on 31st December of the same year.
  • 3 months JioHotstar Mobile subscription is provided on the first instance of recharge of the respective product. For e.g. when a Customer recharges with an eligible product offering 3 months of JioHotstar Mobile subscription on 1st January and subsequently recharges with an eligible product again on 1st February of the same calendar year, then the Customer Membership shall still expire on 31st March of the same year.
• Users must install the respective OTT apps to access content while recharging with packs 279, 598, 1729.
• Netflix Basic and JioHotstar Super can be watched directly on the respective App, while Zee5 Premium content is accessed via Xstream Play app with in-app integration.
• Customers have to claim Netflix and Zee5 through Thanks App, while JioHotstar Super and Xstrream Play Premium is auto activated.
• Renewing packs with same Price Point recharge before expiry of existing validity shall extend OTT validity automatically. If recharge is done post expiry, respective OTTs must be claimed again.
• In case multiple recharges before expiry, shall impact OTT benefits, as below:
  • The OTT benefits are accretive in nature when Price Points 598 & 1729 are recharged interchangeably.
  • Combining Price Point 279 on Price Point 598 or Price Point 1729 shall offer Netflix, Zee5, and Xstream benefits in parallel, while JioHotstar benefits are accretive in nature.
  • Netflix running in parallel shall require separate account creation.
  • Customer to remain active as Airtel Prepaid customer for the complete duration of the pack to enjoy the OTT benefits.
• Roaming benefits are not available for the state of Jammu & Kashmir.
• For illustration purpose 28 days are equated to 1 month.
• All validities expire at midnight unless otherwise specified.
• All Price Points are available across all service areas, unless otherwise specified.
• Actual Data consumption is dependent upon multiple factors which are beyond the control of the TSP. This may include but not limited to, end customer devise, type of data usage (browsing, streaming, download), website latency etc.
• In wireless networks, download/upload speed cannot be assured due to reasons beyond the control of mobile service providers. Airtel provides the best 5G download and upload speeds across most circles, as per the Open Signal report (October 2024). As per the test setup provided in TRAI QoS Regulations, the recent typical 10th percentile download/upload speed for 4G is 19.8 Mbps / 10.6 Mbps, and for 5G, it is 250.1 Mbps / 44.5 Mbps. This implies that 90% of our subscribers experience speeds higher than this.
• For terms and conditions of all offerings, visit airtel.in/tnc.

By Recharging on Airtel’s prepaid plans (Plan 549, 1029, 3999) which contain JioHotstar benefit or by redeeming Airtel’s JioHotstar offer (“Offer”) on Postpaid or Broadband, the customer would agree to the following terms & conditions -

1. Offers under Airtel Thanks are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility & Broadband subscribers in India.
2. Offer eligibility: The offer is extended to Airtel customers who recharge on Prepaid plans – 549, 1029 & 3999 only and is only available as a one-time benefit on Rs 499 and above Postpaid plans and Rs. 999 and above Broadband plans
3. Customers can check their eligibility for the Offer in the Manage page of their Airtel Thanks app.
4. Offer details: Eligible Postpaid customers /Prepaid will get a free 1 Year or 3 months subscription to JioHotstar Mobile Plan depending upon their plan benefits and eligible Broadband customers will get a free 1 Year subscription to JioHotstar Super Plan (worth Rs.899)
5. Offer activation: Go to Airtel Thanks App and click on the JioHotstar card within the Thanks page.
6. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
7. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.
8. These Terms and Conditions shall constitute an agreement between Airtel and each subscriber. By subscribing to the Offer, subscriber accepts the same as binding upon him/her
9. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the JioHotstar content access should be escalated to Novi. Airtel will not be responsible for the JioHotstar content access and content availability. Novi will not be responsible or liable in case the JioHotstar content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.

    

   Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have recharged under this offer. The customer shall also be bound by the Novi’s terms and conditions for access to JioHotstar Content as available on its [www.hotstar.com/in/terms-of-use]. Novi reserves the right, at its sole discretion, to modify the aforementioned terms & conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by any statutory agency that changes applicable to JioHotstar, and the same shall be binding on the Airtel pre-paid subscribers who have recharged under this offer. The Offer and the JioHotstar Plan (“Plan”) will be activated for eligible customers upon purchase and/or re-charge with eligible Airtel packs. The Plan is governed by JioHotstar terms and conditions available at https://www.hotstar.com/in/terms-of-use (“JioHotstar Terms”). By Availing the Offer and the Plan, the Customer agrees that the Customer has gone through these Offer Terms and Conditions and the JioHotstar Terms and agrees to the same.
10. Any changes in the Terms will be posted onhttps://www.airtel.in/mobile/terms-conditions(“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.
11. Airtel will be entitled to postpone, suspend, modify or cancel the Gift Voucher Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of Offer.
12. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone
13. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

By subscribing to the Airtel ZEE5 Premium “Add to bill ” offer, the customer would agree to following terms & conditions:

1. Offer is being made available by Bharti Airtel Limited (Airtel) to only Postpaid and Broadband subscribers in India.

2. Offer can be taken by any active Airtel Postpaid/Broadband customer by opting in for ZEE5 Premium “Add to bill” through the “Digital Store” section in the Airtel Thanks app.

3. ZEE5 Premium content access available on this offer can only be claimed against the mobile number through which “Add to bill” is opted in for.

4. ZEE5 Premium content access will be activated only after the offer is opted in for by the customer.

5. By opting in for “Add to bill” offer, the customer (i.e. Airtel Postpaid/Broadband subscribers) provides his/her express consent to pass his/her mobile number to ZEE5 for content access activation.

6. By opting in for the “Add to bill” offer the customer agrees to an auto-recurring monthly charge for the subscription amount that will be automatically levied on the customer’s Postpaid/Broadband account unless the subscription is expressly cancelled by the customer.

7. ZEE5 Premium content access will be offered for 1 month from the date of subscription (i.e. opting in for the offer) and continue for the full 1 month term even if the customer cancels the subscription during the 1 month period or ports out of Airtel or migrates to Airtel Prepaid.

8. ZEE5 Premium subscription purchased via Airtel will work independently of any existing ZEE5 Premium subscription taken by the customer elsewhere i.e. the subscription validity is non-accretive / non-additive in nature.

9. The benefits under these Offers are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

10. These Offers cannot be used in conjunction with any other alternative offer or promotion of a similar nature. These Offers cannot be combined with any other offers on ZEE5 Premium.

11. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the ZEE5 Premium content access should be escalated to ZEE. Airtel will not be responsible for the ZEE5 Premium content access and content availability. ZEE will not be responsible or liable in case the content access is not configured or could not be availed due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line system, servers or providers, computer equipment, software, or website.

12. Airtel will have no liability against any claims arising out of or in connection with the use of the ZEE5 Premium content or for any loss or damage of whatsoever nature caused to Eligible Subscriber or any third party in connection with the subsistence of the ZEE5 Premium content

13. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have recharged under this offer.
14. Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions (“Website”) & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.

15. Airtel reserves the right to extend, cancel, discontinue, suspend or prematurely withdraw the offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions.

16. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.

17. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

Terms and Conditions for Airtel Xstream click here

• Autopay facility can be enabled for prepaid users and their added accounts on credit cards and select debit cards.
• The recharge amount will be debited from the customer account earliest at 3 days before the expiry period. Customer will be informed regarding the same through SMS
• Recharge Pack benefit will be started after the customers’ accretive bundle pack expires.
• If a customer has recharged for any plan through retailer or any any other mode, even after registering for autopay, the next recharge debit date will be automatically shifted to reflect the new expiry period.
• Customer can disable autopay from services payment settings on the airtel app.
• Only customer who has enabled the autopay service may edit or disable the same.
• In case the subscribed prepaid product is changed or discontinued, the autopay subscription will be paused and customer will be requested to provide consent again

1. Under the Superhero Sweepstakes contest, selected prepaid subscribers of Bharti Airtel Limited (“Airtel”) in India are encouraged to participate for a chance to win Amazon vouchers.
2. This Contest is open to selected prepaid subscribers of Airtel residing in India.
3. To avail a chance to win the contest, an eligible Superhero needs to help 5 or more people with their Prepaid recharge of minimum value as mentioned on the app; within the Contest Period, through the My Airtel application, available for download on the Android Play Store and the Apple Store. The above is necessary to participate in the Contest for a subscriber to qualify as a Participant.
4. The Contest shall open on 10^th Sep 2020 00:00 hours (IST) and shall close on 10^th Oct 2020 23:59 hours (IST). (‘Contest Period’).
5. Winners will be chosen basis a the eligibility criteria/ computerized random selection on a weekly basis. One user can be judged winner only once throughout the contest. Winners will be announced on 15^th October. Airtel shall not be held liable/ obligated to answer for queries for a Participant's entry or pertaining to winning or losing the Contest, or to the process of selecting the winners.
6. Winners shall be informed of their win by SMS on the App registered number. Winners need to confirm their personal details via a Microsoft form to receive their voucher.
7. Winners will be given Amazon Gift Voucher worth Rs 100/Rs. 500 as eligible which can be used to purchase any merchandise on Amazon worth the same amount. There would be no minimum spend criteria to be eligible to use the coupon. The coupon has to be redeemed in a single purchase
8. The decision of Airtel to select the winners of the Contest is up to the sole discretion of Airtel and shall be final and binding on the Participants.
9. These Terms and Conditions shall constitute an agreement between Airtel and each Participant and by posting the card as an entry in the Contest and tagging it as per requirements of the present terms and conditions, you accept the same as binding upon you.
10. Airtel will be entitled to postpone, suspend, modify or cancel the Contest or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Contest with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Contest in the interim, all aspects of the Contest shall be null and void. Airtel will not be liable to compensate any Eligible Customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Contest.
11. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s wireless telecommunication network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
12. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Participants submit to the exclusive jurisdiction of Courts at New Delhi alone

Q1. What is Airtel PepsiCo Discount Promo?

Airtel in partnership with PepsiCo is offering participants with Airtel prepaid service an opportunity to win up to INR 20 worth online recharge discount Coupons. Any unique mobile number can avail this offer maximum of 2 times during the promotional period through the use of two different codes available on every promotional pack of Pepsi, Mountain Dew, 7UP, Mirinda, Slice. The amount of discount coupon (INR 10/15/20) available against any promo code would depend on the MRP Size of the pack purchased by the participant. Airtel PepsiCo promo codes can be redeemed till 23:59 hours IST of February 28th, 2023.

Q2. How can I participate in the Airtel PepsiCo Discount Promo?

Participants have to look on the inner reverse side of the wrapper label of Pepsi, Mountain Dew, 7UP, Mirinda, Slice promotional pack of the purchased product for the12-digit Airtel Promo Code, download the latest version of the Airtel Thanks app from Google Play Store or Apple App Store, and look for ‘My Coupons’ section. The ‘My Coupons’ section will have a text box where the participants can put the 12 digit promo code to claim the associated coupon (INR 10/15/20) offer in the form of a discount coupon. Once claimed, the online recharge discount coupon will be available till next 90 days and can be redeemed at any point before that. Please note one promo code can be redeemed only once and a maximum of 2 promo codes can be used against every unique Airtel prepaid mobile number. Only one discount coupon can be applied in a recharge.

Q3. Which all products & states/cities are running the Airtel PepsiCo Discount Promo?

The Airtel PepsiCo promo offer is available across bottles of Pepsi, Mountain Dew, 7UP, Mirinda, Slice as mentioned below:

• INR 10 Discount coupon if the Airtel Code was on the Product of 200/ 250/ 350/400 ml OR
• INR 15 Discount coupon if the Airtel Code was on the Product of 500/ 600/ 750 ml
• INR 20 Discount coupon if the Airtel Code was on the Product of 1.2/1.25/1.75/ 2/ 2.25 Litres.

Packs of the above-mentioned brands without this promo offer may also be available in the market. This promo offer is open pan India to all Indian citizens who are 18 years of age and above, with an active Airtel prepaid connection. The offer can be claimed using the code during 24th July, 2022 to Feb 28th February, 2023.

Q4. How many times I can claim the promo offer?

A participant defined by his/her unique mobile number can claim the promo offer a maximum of 2 times during the promotional period, i.e. 24th July, 2022 to Feb 28th February, 2023.

Q5. Can I participate through SMS?

Participation in the promotion is only through the Airtel Thanks app. Make sure to download the latest version of the app from Google Play Store/Apple App Store or update your app to the latest version (for existing users of the app).

Q6. I participated and followed the process as per the T&C but did not get the discount coupon?

Thanks for sharing your concern with us. Redemption of coupons may take a couple of hours in a certain case, so please be patient. Please check if you have an active Airtel prepaid connection and recheck the code you have entered. If you still do not get the discount coupon within 24 to 48 hours please reach out to us through Airtel customer service channels and we will be happy to resolve your issue.

Q7. I have redeemed my promo codes and received discount coupons but not able to claim the discount?

Thanks for sharing your concern with us. Please check if you have a working Airtel prepaid connection. Claim process of discount coupon might take a couple of hours in certain cases, please check back your account details after some time. If you still do not get the discount coupon within 24 to 48 hours please reach us through Airtel customer service channels and we will be happy to resolve your issue.

Q8. Is there any restriction on the hour of the day for participation?

No, there are no restrictions on the hours for participation. You can download or open the latest version of the Airtel Thanks app any time and follow the process mentioned on the label of products bottle to redeem this offer.

Q9. My coupon/Coupon section in the Airtel Thanks app does not have a text box for putting promo code. What should I do?

Thanks for sharing your concern with us. It looks like you are not using the latest version of the Airtel Thanks app. Please update your Airtel Thanks app to the latest version from Google Play Store or Apple app store and this will be resolved. If you are not able to find it even after updating the app please reach us through Airtel customer service channels and we will be happy to resolve your issue.

Q10. I got a message that this code is already used. What should I do?

Thanks for sharing your concern with us. From your message, it looks like you have tried to enter the code more than one time. Hence please note that the codes once entered should not be tried again immediately. In case you haven’t tried this earlier, please recheck the code you have entered. If the problem persists, please reach us through Airtel customer service channels and we will be happy to resolve your issue.

Q11. I did not find any code behind the bottle wrapper or the code printed on the bottle wrapper is incomplete/illegible.

Thanks for your sharing your concern. Please check if the bottle you have purchased is a promotional bottle with offer mentioned. If it is a promotional bottle please connect with PepsiCo customer care service mentioned on the bottle wrapper and send the following details:

1. Picture of front of the bottle, back of the bottle and behind the wrapper
2. Your complete address and contact number
3. Product name, flavor, Batch Number, Date of Manufacturing, Time of Manufacturing and pack size MRP

Once the above information from you is received and validated, PepsiCo will share a new coupon to get the discount offer according to the T&Cs.

Q12. Where can I find the Terms & Conditions and details of the contest?

Abridged material terms and conditions of the Contest is printed on the wrapper label of the bottle and for detailed T&Cs, please visit https://www.airtel.in/tnc

Q13.I have been trying to enter the code in the Airtel Thanks App but not able to download /participate?

Please note that the participation is open to all Indian citizens residing in India, above 18 years of age. The Participant should be a registered pre-paid user of Airtel mobile connection, with a verified mobile number on Airtel and active connection. If you are not a pre-paid user of Airtel mobile connection, we would suggest you to first convert your mobile number into an Airtel pre-paid connection and then take part in the promotion. You can go to nearest Airtel store for availing mobile number portability (MNP) option.

TERMS AND CONDITIONS

1. The ‘PepsiCo Airtel Discount’ promotion ('Promo') is being jointly organized by PepsiCo India Holdings Private Limited (“PIH”) and Bharti Airtel Limited and Bharti Hexacom Limited (collectively “Organizers”).

Bharti Airtel limited and Bharti Hexacom Limited together shall be referred as “Airtel”.

Promo is valid from 24th July, 2022 to 28 February, 2023, both dates inclusive, or till stocks last, whichever is earlier ('Promotion Period'), in the territory of India. Promo is valid only on the purchase of following products, hereinafter referred to as 'Products’:

Pepsi, Mountain Dew, 7UP, Mirinda, Slice, their variants of Pet 200,250ml, 350ml, 400ml,PET 500ml,600ml, PET 750ml, PET 1.2/1.25 Ltr and PET 2.25 Ltr

2. Participation is optional. Product may also be available without this Promo. it is a limited period Promo, subject to availability of stock. By participating in this Promo, You (hereinafter referred to as “Participant(s)” agree to be legally bound by and abide by the Terms & Conditions stated herein (T&C). Participant(s) confirm and acknowledge that Participant(s) has read, understood and agree to confirm to these T&C. If Participant(s) does not agree to these T&C or are ineligible to participate, please do not participate in this Promo. Organizers reserve the right to amend, modify, change, add or terminate these T&C or discontinue this Promo without any further notice.

3. ELIGIBILITY:

• Promo is open to all Indian citizens residing in India, above 18 years of age.
• The Participant should be a registered pre-paid user of Airtel mobile connection, with a verified mobile number on Airtel. The Participant must have subscribed to the Airtel Thanks App through the said pre-paid Airtel mobile connection.
• Where any person is not a pre-paid user of Airtel mobile connection, the Participant will have to first convert their mobile number into an Airtel pre-paid connection. Users can go to nearest Airtel store for availing mobile number portability (MNP) option.

4. HOW TO PARTICIPATE:

• The Participant will need to purchase any Product (as defined above) to participate in the Promo, the Participant has to look on the reverse side of the label of the purchased Product, where he/she will find a code (“Airtel Code”)
• The Participant (recognized by his/her mobile no. registered on Airtel) can receive Discount coupon under Promo up to a maximum of two times only during the Promotion Period, through use of two different Airtel Codes by purchase of two different Product packs. Participant shall not be eligible to receive the Discount coupon on subsequent purchases of Products thereafter. Any participation without the Airtel Code or with an invalid code, will not be considered to receive the Discount coupon.
• Participant shall, after obtaining the Airtel Code by purchasing the Product and follow the following steps to redeem the Airtel Code and receive the Discount coupon:
  1. Download/open Airtel Thanks app (“Platform”) and log into their account.
  2. Go to Coupons section, enter the Airtel Code and claim it.
  3. Discount coupon will get added to their account shortly, subject to any exceptional circumstance including technical reasons and it can be redeemed any time during the Promotion Period. However, once claimed, the Discount coupon will be available for next 90 days or till consumption of Discount coupon, whichever is earlier.

5. By participating and applying the Airtel Code once on the Platform (as per Clause 4 above) will entitle such Participant to receive:

• INR 10 Discount coupon if the Airtel Code was on the Product of 200/ 250/ 350/400 ml
• OR
• INR 15 Discount coupon if the Airtel Code was on the Product of 500/ 600/ 750 ml
• INR 20 Discount coupon if the Airtel Code was on the Product of 1.2/1.25/1.75/ 2/ 2.25 Litres.

6. CONDITIONS APPLICABLE ON ENTERING AIRTEL CODE or DISCOUNT COUPON:

• The Airtel Code can be redeemed only during the Promotion Period, and latest till 23:59 hours IST on February 28th, 2023.
• The Airtel Code is valid for redemption only on the Platform i.e. Airtel Thanks mobile app and not on any other Airtel platform such as website.
• The Airtel Code is for one-time usage only and can be applied only once per Airtel linked mobile no.
• Only a maximum of two Airtel Codes from this Promo’s list of codes can be used per mobile no.

7. This entering of the Airtel Code will be considered as the entry of the Participant. Entries are deemed to be submitted at the time of receipt of the Airtel Code into Airtel’s database, and not at the time of transmission by the participants. Organizers do not guarantee submission of Airtel Code(s) on the Platform and are not responsible in case the Airtel Code does not get submitted due to any reason, including network problem. The database of Airtel Codes maintained by Airtel shall be considered final and no correspondence in this regard shall be entertained.

8. It is clarified that in addition to these terms and conditions, the Participant shall at all times be bound by the terms and conditions as imposed by Airtel on usage of its app, microsites, purchase of services etc.

9. Organizers shall not be responsible for failure to provide the Discount to the Participant(s) or any downtime on the services, caused due to technical or other factors attributable at the end of Airtel that may occur for reasons including but not limited to failure of hardware equipment, configuration issue, decisions, change in marketing plans and / or changes in regulations that are carried out by any judicial or quasi-judicial or regulatory body.

10. Subject to any applicable law (a) all warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED including, but not limited to, meeting of the Participant's requirements or aspirations, timeliness, security, the results or reliability of the Promo, delay in receiving the Discount or any other communication for participating in the Promo, delay in time taken for the process, or the delivery, quality, quantity, merchantability, fitness for use or a particular purpose or non-infringement in respect of any goods, services, benefits or awards acquired or obtained through the Promo or any transactions effected through the Promo; (b) the Participants expressly agree that participation in the Promo is at his/her sole risk and discretion and is governed by the terms and conditions herein; and (c) no advice or information whether by representations, oral, written or pictorial derived from the Platform including but not limited to websites/ SMS/mobile apps, shall be construed to mean the giving of any warranty of any kind whatsoever. Organizers do not make any commitment or warranty, express or implied to respond to any feedback, suggestion and/or queries of the Participant(s).

11. Airtel’s network and the provision of the Promo is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

12. The prizes are non-transferable, non-returnable, non-refundable and non-negotiable. No requests for transfer or assignment or redemption of the benefits shall be entertained.

13. The offers under this Promo cannot be clubbed with any other offer.

14. The decision of Organizers shall be final with respect to all matters relating to this Promo and the benefits of this Promo. They shall not be subject to review or appeal by any customer or by any third party.

15. The authorized owner of the mobile number used to enter the Promo at the actual time of entry will be deemed to be the participant and must comply with these terms & conditions in the event of a dispute as to entries submitted by multiple users having the same mobile number, inadvertently.

16. All complaints/queries relating to the aspects of redemption of Airtel Codes, validity of Airtel Codes, redemption process, Platform, data usage, shall be directly taken up by the Participants with Airtel in the help section of Airtel Thanks app and no such complaints/queries shall be directed to PIH, in any instance.

17. Any complaints/queries relating to Product shall be directly taken up by the Participants with PIH as per the details on the Product Pack.

18. GENERAL:

• THE PARTICIPANTS SHALL NOT BE ENTITLED TO PARTICIPATE IN THIS PROMO WHEREVER THE PROMO IS DECLARED INVALID OR ILLEGAL BY THE COURT OF COMPETENT JURISDICTION OR APPLICABLE LAW, AND THE PROMO SHALL NOT BE APPLICABLE AND /OR STANDS WITHDRAWN FORTHWITH IN SUCH JURISDICTION.
• The Organizers or their agencies are not required to entertain/respond to/comply with any communication/request/claim requiring the Organizer to provide any proof to any Participant or any other party, with respect to details of other Participants, prize won by other Participants etc. Such information will be strictly confidential and shall not be shared with any Participant or any other third party, except as directed by a competent legal authority.
• All material and content contained in Airtel Platform is made available for Participant's personal and non-commercial use only. Any other use of the material/content on Airtel Platform and/ or any information disseminated by SMS or any other means of communication are strictly prohibited.
• Decision of the Organizers will be final and binding with regard to Promo and no correspondence will be entertained in this regard.
• By participating in this Promo, it is deemed that the Participant has read, understood and agreed to these terms and conditions, and that the Participant unconditionally and irrevocably accepts and agrees to be bound by all these terms and conditions as stated herein. In the event that any person is found to be ineligible or in breach of these terms and conditions, then Organizers shall have the right, but not the obligation to disqualify such person from the Promo forthwith, with no obligation to compensate such person in any manner.
• Prize is not transferable and no cash payment (via legal tender notes or any other mode) will be made in lieu of the Discount coupon.
• In the event of a death of a Participant, no claim from his/her nominees or legal heirs will be entertained for receiving the Discount coupon.
• In case a customer finds a Product pack with a defective label which does not carry an Airtel Code or carries an incomplete or illegible code and files a complaint for the same or approaches the Organizers with this complaint, the Organizers’ liability would be limited to providing the complainant with a new pack of the Product to enable him/her to participate in the Promo as per T&C, provided that Organizers would have the right to demand such proof from the said customer as may be deemed necessary in the discretion of the Organizers to prove that the customer purchased the Product. The complainant cannot demand any monetary or other compensation for the same.
• Organizers shall not be responsible for any loss, injury or any other liability, direct or indirect arising out of the Promo.
• The Promo is subject to force majeure circumstances including without limitation, floods, natural disasters, war, and act of terror, political unrests, technical snags, epidemic, pandemic, quarantine restrictions, act of God, change of laws or technical errors or failure or any circumstance beyond the control of Airtel or PIH (“Force Majeure Event”). Airtel or PIH shall not be liable for any delay or adverse effect or failure or breach or damages or act or omission caused to this Promo or Participant(s) as a result of a Force Majeure Event. Where practicable, Airtel and/or PIH may intimate the suspension of the Promo caused as a result of such Force Majeure Event to the Participant(s) within reasonable time.
• Failure by Airtel and/or PIH to enforce any of its rights at any stage does not constitute a waiver of those rights. Airtel and/or PIH may assign any of its rights hereunder to any party without prior intimation to Participant(s). Participant(s) shall not assign any of its right or obligations hereunder to any other party.
• The Participant(s) shall indemnify and keep indemnified Airtel and PIH and their respective officers, directors, employees, customers, affiliates and agents harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which Airtel/or PIH may incur, pay or become responsible for as a result of breach or alleged breach of the representations or obligations of the Participant(s) under this Promo and its T&C hereunder, any product or prize provided in connection therewith and/or any failure by the Participant(s) to comply with applicable law and any third party claim in respect of misuse of any information of a third party. Airtel/PIH shall have the right to defend themselves, pursuant to this clause, at the cost of the Participant(s).

19. All incidental costs, taxes or levies related to the Promo and Discount, if any, shall be exclusively borne by the Participants(s), including but not limited to TDS, gift tax (if any), insurance and any other taxes applicable by the Central, State or Municipal government.

20. Any Participant(s) providing any incorrect information or concealing/withholding any information from Airtel with intent to participate and/or be eligible for Discount under the Promo will automatically be disqualified from participating in Promo and being eligible for the Promo or any other offer or Discount. Such act of providing incorrect information or concealing/withholding any information, including without limitation incorrect declaration of information relating to name, age, identity, address, domicile, contact number etc. by the Participant(s) or dispute with Airtel Platform shall entitle Airtel to disqualify the Participant from participating in the Promo without any further intimation or notice.

21. Any dispute arising out of the Promo and or the T&C shall be attempted to be resolved amicably through negotiations with the Airtel and/or PIH representative(s).

22. Nothing in the Promo or in the advertisement/promotional material relating to the Promo shall be deemed to be a permission to use or claim any right or interest in the respective intellectual property rights of the Organizers.

23. At the end of the Promotion Period, all of Organizer’s obligations in regard to the Promo shall terminate.

24. In no event the entire liability of Organizers towards a Participant under this Promo shall exceed the amount of maximum Discount Coupon value eligible to such Participant under this Promo.

25. Organizers shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the Promo.

26. Terms of Use of Platform and Privacy Policy available on Airtel website and Platform shall apply.

27. The Promo and the T&C are to be interpreted in accordance with Indian laws and are subject to the exclusive jurisdiction of the Courts in New Delhi.

Terms & Conditions for Xstream STB provided on Refundable Security Deposit

1) Security Deposit for the Xstream offer

a) An interest-free refundable security deposit of INR. 1500 (Rupees one thousand and five hundred rupees) (“Security Deposit”) shall be deposited by the Subscriber in the manner stipulated by Bharti Telemedia Limited (“Airtel”).

b) Security deposit is obtained for the purpose of safe usage and return of the Airtel Xstream Set Top Box (“STB”) by the Subscriber.

c) The Subscriber acknowledges that it is not the intention of Airtel to apply the Security Deposit towards consideration for any supply of Product or provision of Services by Airtel or any of its affiliates. The adjustment of security deposit shall be made to the extent and in the manner stipulated in these terms.

d) The Subscriber acknowledges and agrees that Airtel shall, without prejudice to its rights and remedies under any law or in equity, have a right of lien over the Security Deposit for satisfaction of all the obligations herein, including any payment obligations to Airtel, by the Subscriber

2) Use of Set top box:

a) STB shall be used only for domestic purposes and it shall not be used for commercial purpose or received by commercial establishment. Any failure to do so shall entitle Airtel to take necessary action including suspension of DTH services on the STB.

b) The Airtel DTH Service shall not be used in a place open to general public or accessed in a public place and the Subscriber shall not charge any third party for viewing the DTH services on the STB. The Airtel DTH Service shall not be accessed outside the installation address of the Subscriber and the installation address can only be an address within the national territory of India.

c) The STB is available for continued use of the Subscriber who opts for any plan as available on the Airtel website at https://www.airtel.in/digital-tv/customercorner

d) The Subscriber has satisfied himself/herself/itself with the features of the STB, Adaptor and ODU (out door unit) (together “Customer Premise Equipments (CPE)”) and has agreed to receive the STB on “As-It-Is-Basis” and shall not tamper with or in any manner, including but not limited to unlocking or jail-breaking of the STB or original firmware(s) or software(s) of the STB.

e) Nothing contained herein shall be construed as creating any arrangement for transfer of title, ownership or interest including rights of any intellectual property in/of the STB and/or CPE in favor of the Subscriber.

f) The Subscriber has no right to sell, lease, assign, and transfer or otherwise dispose-of the STB and/or the CPE in any manner whatsoever.

g) The STB and/or the CPE shall at all times remain the property of Airtel.

3) Refund Policy of Security Deposit:

a) Minimum 12 Months of active usage is mandatory before refunding the STB

b) The Subscriber may return the STB at any time after 12 months of active usage and may receive the Security Deposit refund in accordance with the table below-

c) In addition to the above, the STB shall be accepted for refund , subject to the following conditions

1. The STB and/or the CPE is not damaged and is in completely working condition;
2. The Subscriber complies with any other terms and conditions as may be stipulated in these terms and terms of such other partner sites as Airtel may determine) for return of the STB.

4) Repossession of STB:

a) In the event Airtel repossesses the STB in terms of this clause, Authorized representative shall visit the subscriber’s address for uninstallation of STB and/or CPE. Uninstallation charges shall be borne by the Subscriber as per the applicable rates.

b) Authorized representative shall inspect the STB and the CPE for any damage and working defects. Post inspection, the refund of Security Deposit shall be processed in 10 working days in the NEFT number provided by subscriber at the time of activation of the account.

c) The refund shall be processed as per clause 3.

5) Warranty Clause:

a) Airtel grants a limited warranty for use of the Set Top Box. Set Top Box comes with a warranty of 1 year.

b) Repair of Set top box shall be done by Airtel only. Subscriber can call customer service representative who shall pick Set Top Box from Subscriber Premises and shall swap with similar Set Top Box for non-interruption of Service on payment of visiting charges of Rs. 150/- after expiry of 1 year of warranty.

6) Breach of Terms and conditions:

Where the Subscriber:

Fails to have continuous active usage for the first 12 months from the date of first installation of STB (‘Return Period’) for whatsoever reasons, all of the following consequences shall ensue, namely:

1. The refundable Security Deposit shall stand forfeited without any further notice to the Subscriber;
2. Airtel shall be entitled to receive back/repossess the STB;
3. Airtel may exercise any other recourse or remedies that it may have, whether in law or in equity.

7) Intellectual Property Rights:

Nothing contained herein shall be deemed to grant the customer either directly or by implication, any right, by license or otherwise, in respect of any Intellectual Property, including in any software, concepts, know-how, processes, development tools, techniques or any other proprietary material or information that it may provide the customer in the course of provision of service.

8) Subscriber Data:

a) The Subscriber hereby authorizes Airtel to collect, retain and use information as per the privacy policy of Airtel which is made available at ‘www.airtel.in’.

b) The Subscriber acknowledges and agrees to abide by the terms and conditions of use of the STB, as per the terms of the Airtel Customer Application Form (CAF) and regulations prescribed in Tariff order issues by TRAI from time to time.

9) Contact Details:

Contact Address:
Bharti Telemedia Ltd.,
Airtel Center, Plot No. 16, Udyog Vihar,
Phase – IV, Gurgaon – 122015,
Haryana, India.
Call: +91-124-4222222
Fax: +91-124-4243252

10) No Liability:

a) The Subscriber acknowledges and agrees that, Airtel shall not be liable for any indirect, incidental, special, consequential or exemplary loss or damages, howsoever arising, including loss of data.

b) The Subscriber acknowledges and agrees that save and except refund of the Security Deposit as per terms herein, Airtel shall not be liable to make any payment or incur or suffer any liability to the Subscriber, under any circumstances whatsoever.

11) Dispute Resolution:

All disputes shall be governed under the laws of India and are subject to the jurisdiction of the Courts of Delhi only.

12) Acceptance of terms

Subscription to this offer shall be treated as unconditional acceptance by the participating Subscriber to all the applicable terms and conditions.

13) This offer is exclusive of any other offer/scheme/programme run by Airtel. Airtel reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this offer or any part thereof at its sole discretion at anytime during it’s validity as may be required in view of business exigencies and/or changes by regulatory authority and/or statutory changes and the same shall be binding on the subscriber.

Xstream box proposition @ 1500 refundable security deposit

1. What is the offer to the consumer?

All broadband consumers (799 plans and above) are eligible to get an Xstream box with a refundable security deposit of 1500.

2. Can the offer be pitched to only new acquisitions or also to the base BB?

It can be pitched to current broadband consumer as well who are on plans of 999 and above

3. How many Sec deposit Connections can he take with his broad band connection?

The consumer can avail the offer for original as well as secondary connection (4 in addition to the original connection) -

• Secondary has to be installed in the same premises as primary connection
• RTN to be same as primary connection

4. What if the consumer is an Existing DTH consumer and wants to avail the offer?

Existing DTH consumers who are on HD / SD boxes (and who are now broadband consumer) can also avail the offer, as an upgrade offer (where we will take the away the old box and replace with new stream box)

5. What else does he get with the offer in terms of content?

The consumer will need to purchase linear content pack with this plan of Rs 452, the same needs to be purchased to activate the box. So effectively the consumer pays 1500 + 452 = 1952

Secondary connection content cost will be Rs 360 instead of 452 the NCF charges are lower as per NTO guidelines, so secondary connection will be for 1500+ 360 = 1800

There is no OTT content available as part of the box, however all Broadband consumers today get some or all of the following content ( Xstream, Zee 5 and Amazon prime) as part of the package with the broadband connection

6. What content does she get in Rs 452?

Our 452 pack is a high definition packs - has a good mix of GEC , Movies , News , Music , Kids and Infotainment channels ( All the Channels are not HD , please refer to list )

As part of package all consumers also get mandatory DD channels and a set of roughly 225 +Free to Air ( FTA ) channels also as part of the package , List is attached.

7. Can the consumer change the 452 linear plan to a plan of his choice going forward or does he have to stick to this plan?

The consumer can change the plan to a plan of his choice anytime by going to the Airtel thanks app, Xstream App (companion app) , TV App , Local retailer or reach out to the call centre

8. Consumer is not very interested in Linear content and wants to use the xstream box primarily to watch OTT content

We have a variety of plans ranging at all price points which give you a good range of channels at minimal costs of 199 / month or he can make his own pack as well and the same needs to be informed to him.

In case the consumer still doesn’t want to watch linear at all he need to be informed that the box will need to be recharged for the NCF ( network capacity fee ) for Rs 153 every month in order to offer services on the box . As part of paying the NCF he is entitled to watch 225 + Free to Air channels and mandatory DD channels . The Box runs only till it has positive balance in the account and will need to be recharged to continue using the services

Words and expressions defined here-under shall carry the special meaning ascribed to it, unless the context demands a different construction:

1. Definitions::

• "Commencement Date" means the date of installation and activation of Airtel Equipment and Service.
• "Customer" means any person who applies for or subscribes to or utilises the Service as per the terms and conditions contained herein.
• "Service" means the Airtel Xstream Fiber Mesh service using Airtel Equipment to help extend WiFi coverage within the home. It includes any related software provided by Airtel and downloaded to the Customer's computers or devices, as well as any future versions, improvements, developments, programming fixes, updates and upgrades thereto, and any documentation therefore in any form
• "Airtel" means Bharti Airtel Limited.
• “Airtel Equipment” means equipment provided by Airtel to the Customer as extension of Airtel Xstream Fiber to Customer’s premises and may include either of the following device(s) - Linksys Velop Triband

2. The following terms and conditions shall be incorporated by reference:

• General Terms and Conditions of Service (available at: https://www.Airtel.in/mobile/terms-conditions) ("the General Terms");
• Specific Terms and Conditions for Airtel Xstream Fiber (available at: https://www.Airtel.in/mobile/terms-conditions); and
• Specific Terms and Conditions of Airtel Value Added Service (available at: https://www.Airtel.in/mobile/terms-conditions).

In the event of any conflict or inconsistency between any provision of these Airtel Xstream Fiber Mesh Terms and the General Terms, the former shall prevail.

3. Subscription Fee, Charges and Termination of Service

• A prevailing subscription fee shall apply. The Subscription Fee includes internet access subscription charges and other fees chargeable by Airtel.
• Each subscription of the Service is tied to a purchase of an Airtel Xstream Fiber Mesh package from Airtel at an amount to be determined by Airtel from time to time. Airtel reserves the right to choose the Airtel Equipment model getting bundled with a specific subscription plan. While Airtel will do its best to keep the specifications and its implied functionality to be consistent, the form and model of the Airtel Equipment may change from time to time. Additional installation charges apply should Customer require installation assistance on additional devices.
• Airtel Equipment comes in a unit package of three (3) devices, which will only be offered ensemble. An annual charge for first year applies, post which the Customer will have an option to continue with same annual plan or upgrade to another annual plan or move to monthly plans. The installation TAT could take up to 48 hours.
• If the Customer terminates the subscription prior to two (2) years or downgrades the rental plan within one (1) year of purchase, the Customer shall be liable to return the Airtel Equipment. Airtel reserves the right to recover the Airtel Equipment immediately and will do so. The Customer agrees to fully cooperate during the entire reverse logistics process.

4. Eligibility for the Service and Registration for the Service

• Customer must be an Indian citizen or Permanent Resident in India holding a valid identity proof.
• The Customer acknowledges and agrees that: (a) The Customer has provided all information Airtel requires in connection with his registration and application for the Service and that all such information, is accurate and complete; and (b) The Customer shall maintain and update the said information promptly so as to ensure its accuracy at all times.

5. License and Restrictions

• The Service is provided to the Customer for the Customer's personal use only, and the Customer shall use the Service solely for lawful purposes. In this respect the Customer may not, without limitation:
  • expose any third party to material which is offensive, harmful to minors, indecent or otherwise objectionable in any way;
  • use the Service to cause or intend to cause embarrassment or distress to, or to threaten, harass or invade the privacy of, any third party; or
  • use any material or content that is subject to any third party proprietary rights, unless you have a license or permission from the owner of such rights.
  • Service shall not be accessed outside the installation address and the installation address shall be only in India.
  • Nothing contained herein shall be deemed to grant the Customer either directly or by implication, any right, by license or otherwise, in respect of any Intellectual Property, including in any software concepts, know-how, processes, development tools, techniques or any other proprietary material or information that it may provide the Customer in the course of provision of Service.
  • The Service is licensed, not sold. The Customer shall not:
  • sell, lease, sublicense, rent, loan, resell or otherwise transfer the Service with or without consideration;
  • reverse engineer, decompile, or disassemble the Service, except to the extent the foregoing restriction is expressly prohibited by applicable law;
  • modify or create derivative works based upon the Service in whole or in part;
  • copy the Service except as expressly permitted herein;
  • permit third parties to benefit from the use or functionality of the Service via a timesharing, service bureau or other arrangement; and
  • remove any proprietary notices or labels on the Service.
• Airtel may need to amend the Service from time to time (including but not limited to introducing new applications and modifying the user interface) without prior notice to the Customer.
• The Customer shall, when required by Airtel or any regulatory authorities assist Airtel and the regulatory authorities in any investigation relating to the Service.
• The Service may be incorporated into, and may itself incorporate, software and other technology owned and controlled by third parties. Any such third party software or technology that is incorporated in the Service falls under the scope of these Airtel Xstream Fiber Mesh Package Terms.

6. Ownership Rights

• Airtel and its suppliers own and retain all right, title and interest in and to the Service, including all copyrights, patents, trade secret rights, trademarks and other intellectual property rights therein. The Customer's possession or use of the Service shall not transfer to the Customer any title to the intellectual property in the Service, and the Customer shall not acquire any rights to the Service except as expressly set forth in these Airtel Xstream Fiber Mesh Package Terms. Any copy of the Service authorized to be made hereunder must contain the same proprietary notices that appear on and in the Service. To the extent the Customer provides any comments or suggestions to Airtel, Airtel shall have the right to retain and use any such comments or suggestions regarding the Service in current or future products or services, without further compensation to the Customer or without the Customer's approval.
• The Airtel Equipment shall remain the sole property of Airtel and must be kept by Customer in good and working condition. Customer confirms that he/she shall return Airtel Equipment to Airtel in working condition on deactivation of Service or termination of Service and or if the Customer chooses to downgrade the plan in the first year of Airtel Xstream Fiber Mesh plan subscription. Airtel may remove and/or take back Airtel Equipment, without any notice, on deactivation of Service or disconnection or termination of relationship or if the Customer chooses to downgrade the plan in the first year of Airtel Xstream Fiber Mesh plan subscription. Customer confirms that he/she shall not acquire any right, title or interest in Airtel Equipment. Customer acknowledges that Airtel Equipment has been provided to him/her for the sole purpose of enjoying the Service. Airtel Equipment shall not be removed from the installation address without the consent of Airtel. Any sign or label or logo or mark signifying Airtel’s ownership of Airtel Equipment shall not be removed.
• Customer undertakes not to hypothecate, transfer or create any charge, lien or any other liability in respect of Airtel Equipment. Customer shall immediately inform Airtel about loss of Airtel Equipment and Airtel may charge the Customer for damages and/or administrative costs for providing replacement Airtel Equipment. Any damage or defect to Airtel Equipment arising out of misuse or intentional damage or accidental damage or Force Majeure event shall be to the Customer account. Airtel does not warrant that Airtel Equipment will be free from all or any defects or faults beyond the period of one year from the date of installation.

7. Warranty and Disclaimer

• The Service is provided "as is" and Airtel makes no warranty as to its use or performance. Except for any warranty, condition, representation or term the extent to which cannot be excluded or limited by applicable law, Airtel, its suppliers, and authorized partners make no warranty, condition, representation, or term (express or implied, whether by statute, common law, custom, usage or otherwise) as to any matter including, without limitation, non-infringement of third party rights, merchantability, satisfactory quality, integration, or fitness for a particular purpose. Airtel does not warrant that the Service will satisfy the Customer's requirements or that the Service will be uninterrupted or error-free or that defects in the Service will be corrected or that the Service will not damage or interfere with other services or features of any device or equipment used by the Customer for the Service.
• In the event of physical damage to the device, Airtel and its service partners reserve the right to decide if the product is eligible for the warranty. In case of failure of warranty, the Customer may not be provided with any Service.
• The network coverage of the devices is subject to a number of factors including but not limited to the type of house, layout of house or number of walls, construction materials and various others local factors. Under conducive conditions, the Airtel Equipment(s) may cover the area as under: - Linksys Velop Triband – 3500 sq ft.

8. Limitation of Liability

• The Customer acknowledges and accepts that Airtel:
  • expressly excludes any guarantee, representation, warranty, condition, term or undertaking of any kind, express or implied, statutory or otherwise or any representations or warranties arising from usage or custom or trade or by operation of law, including (without limitation) as to the sequence, originality, correctness, completeness, accuracy, timelines, completeness, currency, non-infringement, merchantability or fitness for any particular purpose in relation to the Service;
  • shall not be liable to the Customer for any loss, liability, costs, damage, claim or compensation whatsoever (whether direct, indirect or consequential) in respect of any matter of whatever nature and howsoever arising (whether in tort, negligence or otherwise) in connection with the provision and/or use of the Service; and
  • to the fullest extent permitted by law exclude all warranties, rights and remedies (including warranties implied by statute or otherwise) that the Customer would otherwise be entitled to by law.

9. Force Majeure

Airtel shall not be liable for any failure to perform its obligations delineated herein, where such failure is because of reasons beyond the control of Airtel, which may include but not limited to Acts of Nature(including fire, flood, earthquake, storm, hurricane or other natural disasters), theft, robbery, war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity [or telephone service], rainfall, failure of communications, failure of equipment, transmission loss or fault due to atmospheric conditions (including geographic, topographical, hydrological or environmental etc.). Customer confirms and acknowledges that during any of the events mentioned in this clause, Airtel will be excused from providing Service to the Customer and Customer shall not claim performance of any of the obligations which may remain suspended during the continuance of such Force

10. Choice of Law

The terms and conditions shall be governed by the laws of India.

11. General

• These Airtel Xstream Fiber Mesh Package Terms set forth all rights for the Customer in relation to use of the Service and contains the entire agreement between the parties. These Airtel Xstream Fiber Mesh Package Terms supersedes any other communications, representations or advertising relating to the Service.
• No provision hereof shall be deemed waived unless such waiver shall be in writing and signed by Airtel. If any provision of these Airtel Xstream Fiber Mesh Package Terms is held invalid, the remainder of these Airtel Xstream Fiber Mesh Package Terms shall continue in full
• Airtel reserves the right to alter, modify, add to or otherwise vary these Terms from time to time in such manner as Airtel deems appropriate. The Customer shall be bound by the terms and conditions so amended. In any event, if the Customer continues to use the Service after such amendment, the Customer shall be deemed to have accepted the amendments.
• Airtel reserves the right to update the FAQs without prior notice. All information is correct at the point of publication.

Terms and conditions on which the customer agrees to avail Airtel Xstream Fiber Plus service of Airtel, provisioning of Airtel equipment and installation thereof for effective receipt and enjoyment of service.

Words and expressions defined here-under shall carry the special meaning ascribed to it, unless the context demands a different construction:

1. Definitions:

1. "Commencement Date" means the date of installation and activation of Airtel Xstream Fiber Plus Device.
2. "Customer" means any person who applies or subscribes to or utilises the Service.
3. "Service" means the Airtel Xstream Fiber Plus service using devices to help extend WiFi coverage within the home. It includes any related software provided by Airtel and downloaded to the Customer's computers or devices, as well as any future versions, improvements, developments, programming fixes, updates and upgrades thereto, and any documentation therefore in any form.
4. "Airtel" means Bharti Airtel Ltd.
5. “Airtel Equipment” means equipment provided by Airtel to the customer as extension of Airtel Xstream Fiber to Customer’s premise and includes the following devices
   - Huawei WA8021V5
   - Linksys Velop Triband

2. The following terms and conditions shall be incorporated by reference:

1. General Terms and Conditions of Service (available at:https://www.Airtel.in/mobile/terms-conditions) ("the General Terms");
2. Specific Terms and Conditions for Airtel Xstream Fiber (available at: https://www.Airtel.in/mobile/terms-conditions); and
3. Specific Terms and Conditions of Airtel Value Added Service (available at:https://www.Airtel.in/mobile/terms-conditions).

3. In the event of any conflict or inconsistency between any provision of these Airtel Xstream Fiber Plus Terms and the General Terms, the former shall prevail.

2: Subscription Fee, Charges and Termination of Service

1. A prevailing subscription fee shall apply. The Subscription Fee includes internet access subscription charges and other fees chargeable by Airtel.
2. Each subscription of the Service is tied to a purchase of a Airtel Xstream Fiber Plus package from Airtel at an amount to be determined by Airtel from time to time. The model of the Airtel Xstream Fiber Plus device being offered will be based on the subscription chosen by the customer. Airtel reserves the right to choose the Airtel Xstream Fiber Plus device model getting bundled with a specific subscription plan. While Airtel will do its best to keep the specifications and its implied functionality to be consistent, the form and model of the Airtel Xstream Fiber Plus device may change from time to time. Additional installation charges apply should Customer require installation assistance on additional devices.
3. Airtel Equipment: Airtel Xstream Fiber Plus device system comes in a unit package of two (2) devices, which will only be offered ensemble. An annual charge for first year applies, post which the customer will have an option to continue with same annual plan or upgrade to another annual plan or move to monthly plans. The installation TAT could take up to 48 hours.
4. If the Customer terminates the subscription prior to two (2) years or downgrades the rental plan within one (1) year of purchase, the customer shall be liable to return the Airtel Equipment. Airtel reserves the right to recover the Airtel Xstream Fiber Plus device immediately and will do so. The Customer agrees to fully cooperate during the entire reverse logistics process.

3. Eligibility for the Service and Registration for the Service

1. The requirements for eligibility for the Service are as follows if customer wishes to purchase Airtel Xstream Fiber Plus Package on an annual recurring charge: (a) Customer must be an Indian citizen or Permanent Resident in India holding a valid identity proof; and (b) Customer must be an existing or new Airtel Xstream Fiber subscriber.
2. The Customer acknowledges and agrees that: (a) The Customer has provided all information Airtel requires in connection with his registration and application for the Service and that all such information, is accurate and complete; and (b) The Customer shall maintain and update the said information promptly so as to ensure its accuracy at all times.

4. License and Restrictions

1. The Service is provided to the Customer for the Customer's personal use only, and the Customer shall use the Service solely for lawful purposes. In this respect the Customer may not, without limitation:

• expose any third party to material which is offensive, harmful to minors, indecent or otherwise objectionable in any way;
• use the Service to cause or intend to cause embarrassment or distress to, or to threaten, harass or invade the privacy of, any third party; or
• use any material or content that is subject to any third party proprietary rights, unless you have a license or permission from the owner of such rights.
• Service shall not be accessed outside the installation address and the installation address shall be only in India.
• Nothing contained herein shall be deemed to grant the customer either directly or by implication, any right, by license or otherwise, in respect of any Intellectual Property, including in any software concepts, know-how, processes, development tools, techniques or any other proprietary material or information that it may provide the customer in the course of provision of Service.

2. The Service is licensed, not sold. The Customer shall not:

• sell, lease, sublicense, rent, loan, resell or otherwise transfer the Service with or without consideration;
• reverse engineer, decompile, or disassemble the Service, except to the extent the foregoing restriction is expressly prohibited by applicable law;
• modify or create derivative works based upon the Service in whole or in part;
• copy the Service except as expressly permitted herein;
• permit third parties to benefit from the use or functionality of the Service via a timesharing, service bureau or other arrangement; and remove any proprietary notices or labels on the Service.

3. Airtel may need to amend the Service from time to time (including but not limited to introducing new applications and modifying the user interface) without prior notice to the Customer.
4. The Customer shall, when required by Airtel or any regulatory authorities assist Airtel and the regulatory authorities in any investigation relating to the Service.
5. The Service may be incorporated into, and may itself incorporate, software and other technology owned and controlled by third parties. Any such third party software or technology that is incorporated in the Service falls under the scope of these Airtel Xstream Fiber Plus Package Terms.

5. Ownership Rights

1. Airtel and its suppliers own and retain all right, title and interest in and to the Service, including all copyrights, patents, trade secret rights, trademarks and other intellectual property rights therein. The Customer's possession or use of the Service shall not transfer to the Customer any title to the intellectual property in the Service, and the Customer shall not acquire any rights to the Service except as expressly set forth in these Airtel Xstream Fiber Plus Package Terms. Any copy of the Service authorized to be made hereunder must contain the same proprietary notices that appear on and in the Service. To the extent the Customer provides any comments or suggestions to Airtel, Airtel shall have the right to retain and use any such comments or suggestions regarding the Service in current or future products or services, without further compensation to the Customer or without the Customer's approval.
2. The Airtel equipment shall remain the sole property of Airtel and must be kept by customer in good and working condition. Customer confirms that he/she shall return Airtel equipment to Airtel in working condition on deactivation of Service or termination of Service and or if the customer chooses to downgrade the plan in the first year of Airtel Xstream Fiber Plus plan subscription. Airtel may remove and/or take back Airtel equipment, without any notice, on deactivation of Service or disconnection or termination of relationship or if the customer chooses to downgrade the plan in the first year of Airtel Xstream Fiber Plus plan subscription . Customer confirms that he/she shall not acquire any right, title or interest in Airtel equipment. Customer acknowledges that Airtel equipment has been provided to him/her for the sole purpose of enjoying the Service. Airtel equipment shall not be removed from the installation address without the consent of Airtel. Any sign or label or logo or mark signifying Airtel’s ownership of Airtel equipment shall not be removed.
3. Customer undertakes not to hypothecate, transfer or create any charge, lien or any other liability in respect of Airtel equipment. Customer shall immediately inform Airtel about loss of Airtel equipment and Airtel may charge the customer for damages and/or administrative costs for providing replacement Airtel equipment. Any damage or defect to Airtel equipment arising out of misuse or intentional damage or accidental damage or Force Majeure event shall be to the customer account. Airtel does not warrant that Airtel equipment will be free from all or any defects or faults beyond the period of one year from the date of installation.

6. Warranty and Disclaimer

1. The Service is provided "as is" and Airtel makes no warranty as to its use or performance. Except for any warranty, condition, representation or term the extent to which cannot be excluded or limited by applicable law, Airtel, its suppliers, and authorized partners make no warranty, condition, representation, or term (express or implied, whether by statute, common law, custom, usage or otherwise) as to any matter including, without limitation, non-infringement of third party rights, merchantability, satisfactory quality, integration, or fitness for a particular purpose. Airtel does not warrant that the Service will satisfy the Customer's requirements or that the Service will be uninterrupted or error-free or that defects in the Service will be corrected or that the Service will not damage or interfere with other services or features of any device or equipment used by the Customer for the Service.
2. In the event of physical damage to the device, Airtel and its service partners reserve the right to decide if the product is eligible for the warranty. In case of failure of warranty, the customer may not be provided with any service regarding the Airtel Xstream Fiber Plus.

7. Limitation of Liability

1. The Customer acknowledges and accepts that Airtel:

• expressly excludes any guarantee, representation, warranty, condition, term or undertaking of any kind, express or implied, statutory or otherwise or any representations or warranties arising from usage or custom or trade or by operation of law, including (without limitation) as to the sequence, originality, correctness, completeness, accuracy, timelines, completeness, currency, non-infringement, merchantability or fitness for any particular purpose in relation to the Service;
• shall not be liable to the Customer for any loss, liability, costs, damage, claim or compensation whatsoever (whether direct, indirect or consequential) in respect of any matter of whatever nature and howsoever arising (whether in tort, negligence or otherwise) in connection with the provision and/or use of the Service; and
• to the fullest extent permitted by law exclude all warranties, rights and remedies (including warranties implied by statute or otherwise) that the Customer would otherwise be entitled to by law.

8. Force Majeure:

Airtel shall not be liable for any failure to perform its obligations delineated herein, where such failure is because of reasons beyond the control of Airtel, which may include but not limited to Acts of Nature(including fire, flood, earthquake, storm, hurricane or other natural disasters), theft, robbery, war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity [or telephone service], rainfall, failure of communications, failure of equipment, transmission loss or fault due to atmospheric conditions (including geographic, topographical, hydrological or environmental etc.). Customer confirms and acknowledges that during any of the events mentioned in this clause, Airtel will be excused from providing Service to the customer and customer shall not claim performance of any of the obligations which may remain suspended during the continuance of such Force

9. Choice of Law:

The terms and conditions shall be governed by the laws of India.

10. General

1. These Airtel Xstream Fiber Plus Package Terms set forth all rights for the Customer in relation to use of the Service and contains the entire agreement between the parties. These Airtel Xstream Fiber Plus Package Terms supersedes any other communications, representations or advertising relating to the Service.
2. No provision hereof shall be deemed waived unless such waiver shall be in writing and signed by Airtel. If any provision of these Airtel Xstream Fiber Plus Package Terms is held invalid, the remainder of these Airtel Xstream Fiber Plus Package Terms shall continue in full
3. Airtel reserves the right to alter, modify, add to or otherwise vary these Terms from time to time in such manner as Airtel deems appropriate. The Customer shall be bound by the terms and conditions so amended. In any event, if the Customer continues to use the Service after such amendment, the Customer shall be deemed to have accepted the amendments.

Airtel reserves the right to update the FAQs without prior notice. All information is correct at the point of publication.

To Read Broadband Digital Activation Click Here

1. All rentals are exclusive of taxes. GST of 18% applicable on the rental and activation fee.

2. Installation fee of Rs. 1500 applicable on monthly plans while on subscription to 3m/6m/12m plans will be waived off. On 6m and 12m plans, subscriber will get an additional discount of 7.5% and 15% respectively on plans above 499. For rental of 499, all prepaid customers get discount of 15% on both 6m and 12m ARP while Postpaid customers only in select towns are eligible. Remaining towns get 7.5% and 15% respectively on 6m and 12 m ARP

3. With a view to give all Customers optimum Service and protect their interest, the Plan offered by Airtel shall be subject to Fair Usage Policy (FUP) as formulated and implemented by Airtel from time to time.

4. The Plan offered by Airtel shall be subject to Fair Usage Policy (FUP) which shall be imposed upon consumption of 3333 GB in a billing cycle post which the speed of the data shall be reduced upto 1 Mbps. The FUP may be amended and implemented by Airtel from time to time, at its sole discretion

5. Airtel Xstream 4k OTT STB will be made available to the customer at a refundable Security deposit of Rs. 1500.Along with the box, first month recharge will be provided by the customer. Post the first month usage, customer will have to regularly recharge the STB to keep the STB connection active. The Security deposit is refundable only if the customer completes minimum 10 recharges above a value of Rs. 360 else forfeited.

6. All OTT subscriptions will be provided to the customer through the Airtel Thanks APP. Voice benefits under the plan voucher will be chargeable for outgoing calls to premium nos.

7. The Airtel broadband ARP (Advance Rental Plan) Plan is being provided by Airtel broadband to any customer who wish to avail Airtel’s DSL services. The payment for the plan is an upfront payment and will not be refunded incase the customer cancels the connection before the maturity of the agreed tenure.

8. The discount mentioned in the plan has been rounded off to the nearest value. The Offer is valid only in India and redeemable only upon taking fresh subscriptions to Airtel’s select DSL broadband rental plans in accordance with the present terms and conditions.

9. This Offer is not valid for special, commercial or enterprise plans.

10. This Offer cannot be combined with any other offer provided by Airtel.

11. In order for a new customer to avail the plan, the eligible customer must: visit the page www.airtel.in/broadband and select base plan, enter mobile number and address to raise request for new broadband connection or contact customer care to apply for subscription to Airtel Broadband services.

12. Airtel Xstream 4k OTT STB/Airtel Xstream Box shall at all times remain the property of Airtel and Airtel may recover the STB along with ancillary equipments from the Customer, if Customer opts out of the Airtel fiber plan and/or otherwise chooses to discontinue Airtel’s DTH service.

13. Airtel Xstream Fiber router shall at all times remain the property of Airtel and Airtel may recover the router along with ancillary equipments from the Customer, if Customer opts out of the Airtel fiber plan and/or otherwise chooses to discontinue Airtel’s Fiber service.

14. The catalogue of movies, web series and online content available is subject to change from time to time.

15. The subscriptions to OTT content shall be governed by the policies of Airtel and App owners.

16. 499 rental plan - The CPE and Digital Services may be provided either by Airtel and/or its affiliates / subsidiaries. This Plan shall only be available as a bundled offering along with CPE and Digital services. The customer shall accordingly make a payment of INR 150 towards CPE and Digital Services, separately to Airtel and/or its affiliates / subsidiaries, as the case may be. For 6/12 months, customer is eligible for discount as per below: 6M Plan - Rental for 6 months would be Rs.1780. Payments towards CPE and Digital services will be Rs. 900.12M Plan - Rental for 12 months would be Rs.3560. Payments towards CPE and Digital services will be Rs. 1800.

17. 799 rental plan - The CPE and Digital Services may be provided either by Airtel and/or its affiliates / subsidiaries. This Plan shall only be available as a bundled offering along with CPE and Digital services. The customer shall accordingly make a payment of INR 150 towards CPE and Digital Services, separately to Airtel and/or its affiliates / subsidiaries, as the case may be. For 6/12 months, customer is eligible for discount as per below: 6M Plan - Rental for 6 months would be Rs.3602. Payments towards CPE and Digital services will be Rs. 900.12M Plan - Rental for 12 months would be Rs.6620. Payments towards CPE and Digital services will be Rs. 1800

18. 999 rental plan - The CPE and Digital Services may be provided either by Airtel and/or its affiliates / subsidiaries. This Plan shall only be available as a bundled offering along with CPE and Digital services. The customer shall accordingly make a payment of INR 200 towards CPE and Digital Services, separately to Airtel and/or its affiliates / subsidiaries, as the case may be. For 6/12 months, customer is eligible for discount as per below: 6M Plan - Rental for 6 months would be Rs.4434. Payments towards CPE and Digital services will be Rs. 1200.12M Plan - Rental for 12 months would be Rs.8150. Payments towards CPE and Digital services will be Rs. 2400.

19. 199 rental plan – The CPE and Digital Services may be provided by either Airtel and/or its affiliates/subsidiaries. This Plan shall only be available as Advance Rental for 5 months along with CPE and Digital services for Rs. 1174( inclusive of taxes). Installation fee of Rs 500 is charged for new activation

20. 1498 rental plan - The CPE and Digital Services may be provided either by Airtel and/or its affiliates / subsidiaries. This Plan shall only be available as a bundled offering along with CPE and Digital services. The customer shall accordingly make a payment of INR 350 towards CPE and Digital Services, separately to Airtel and/or its affiliates / subsidiaries, as the case may be. For 6/12 months, customer is eligible for discount as per below: 6M Plan - Rental for 6 months would be Rs.6371. Payments towards CPE and Digital services will be Rs. 2100.12M Plan - Rental for 12 months would be Rs.11710. Payments towards CPE and Digital services will be Rs. 4200.

21. 1499 rental plan - The CPE and Digital Services may be provided either by Airtel and/or its affiliates / subsidiaries. This Plan shall only be available as a bundled offering along with CPE and Digital services. The customer shall accordingly make a payment of INR 180 towards CPE and Digital Services, separately to Airtel and/or its affiliates / subsidiaries, as the case may be. For 6/12 months, customer is eligible for discount as per below: 6M Plan - Rental for 6 months would be Rs.6932. Payments towards CPE and Digital services will be Rs. 1500.12M Plan - Rental for 12 months would be Rs.12740. Payments towards CPE and Digital services will be Rs. 3000.

22. 3999 rental plan - The CPE and Digital Services may be provided either by Airtel and/or its affiliates / subsidiaries. This Plan shall only be available as a bundled offering along with CPE and Digital services. The customer shall accordingly make a payment of INR 650 towards CPE and Digital Services, separately to Airtel and/or its affiliates / subsidiaries, as the case may be. For 6/12 months, customer is eligible for discount as per below: 6M Plan - Rental for 6 months would be Rs.20807. Payments towards CPE and Digital services will be Rs. 3900.12M Plan - Rental for 12 months would be Rs.38240. Payments towards CPE and Digital services will be Rs. 7800

23. JioHotstar offer eligibility: The offer is extended to Airtel Broadband customers who are on plans of 999 and above rentals

24. Customers can check their eligibility for the Offer in the Manage page of their Airtel Thanks app.

25. Offer details: Broadband customers will get a free subscription to JioHotstar Super Plan while they are on the eligible rental. If the customer moves to a non-eligible plan for JioHotstar or decides to discontinue Airtel Broadband, the subscription will also discontinue

26. Amazon Prime Video offer eligibility: The offer is extended to Airtel Broadband customers who are on plans of 999 and above rentals

27. Customers on eligible plans get 1 year of Amazon Prime membership at no extra cost.

28. Amazon Prime Membership will auto renew at INR1499 per year after the 1 year of free subscription is over. This can be cancelled anytime

29. The free Amazon Prime membership is not valid for existing Prime users

30. The Netflix service is provided to you by Netflix Entertainment Services India LLP under the Netflix Terms of Use, which will be provided to you separately. The other services included in the Offer are provided by Airtel

31. Netflix Offer eligibility: The offer is extended to select Airtel customers only and is only available at Rs.1498 and 3999 for Postpaid Broadband plans

32. Customer can only avail the Netflix Offer once against each of the eligible Broadband plans independently

33. Netflix Offer details: Eligible Broadband customers – 1498 & 3999 will get a free Netflix Basic subscription (worth Rs.199) & Premium (worth Rs.649) respectively per the plan validity

34. Netflix Change Plan: Eligible Postpaid Broadband customers can change Netflix subscription by accepting monthly Netflix Top-up charges to Airtel Bill.

35. If you already have an existing Netflix account, you can link it to your Offer when you activate Netflix as part of your Offer. You will continue to be charged separately for any existing Netflix account until you link that account to your Offer. For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly

36. If you link an existing Netflix account, terminating the Offer or your plan will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your offer ends. If you wish to review the details of your Netflix membership please visit the ‘Account’ pages on the Netflix website

37. The fact that by virtue of subscribing to the Netflix Bundle, the user provides a consent to pass their mobile number to Netflix to facilitate the activation of the Netflix service included in your Offer. You can view Netflix’s Privacy Statement on netflix.com/privacy

38. When a Customer ceases to hold an active account with Airtel – Broadband on eligible plan, they will no longer be able to access the Offer

39. The benefit will only be applicable if the customer continues to be on the Netflix eligible plan or upgrades to the next eligible rental

40. This is a monthly benefit which will continue as long as customer stays on the Netflix eligible plan

41. All Broadband plans come with free 1 year subscription of Airtel Xstream Premium pack worth Rs.1499

42.Zee5 Offer Eligibility: The offer is extended to Broadband customers on plan rental 599, 699, 899, 999, 1099, 1498, 1499, 1599, 3999.

43.Customers can check their eligibility for the Offer in the Manage page of their Airtel Thanks app.

44.Offer Validity: Eligible Black & Broadband customers will get a free subscription to Zee5 plan while they are on the eligible rental. If the customer moves to a non-eligible plan for Zee5 or decides to discontinue their Airtel Black or Broadband plan, the subscription will also be discontinued

45.Zee5 Offer Details: Eligible customers will get a free Zee5 Premium HD subscription (worth Rs. 199) & can be used for 2 devices concurrently

46.Content access: Content of the mentioned Zee5 subscription will have to be accessed via Xstream play app only.

47. Airtel Xstream is an envelope of channels that has content from a multitude of partners. Some of the partners/channels (“Partners”) that are live on Airtel Xstream now are - Eros Now, Manorama Max, HoiChoi, Namma Flix, Shemaroo, Ultra and so on. The list of Partner channels keeps getting updated from time to time

48. All Offers activation: Go to Airtel Thanks App and click on the relevant offer card within the Thanks page

49. Advance Billing Plan Details: Advance billing module is available in specific markets.

50. Customer needs to pay monthly rent in advance in order to keep the services active.

51. The advance billing bill cycle will start on the day of activation of the customer and will continue for a period of 30 days for a monthly plan

52. Post 30 days customer to recharge to continue the services.

53. In case the customer fails to recharge post 30 days, services will be discontinued. Customer can recharge on any day of the month, and services can be enjoyed for next 30 days

54. In case customer exhausts his GB quota during the bill cycle period, the plan speed will get throttled up to 1Mbps speed and customer will continue to enjoy the services till the end of the bill cycle date

55. Advance Billing Plans come with 3m/6m/12m ARP schemes as well

56. OTT benefit will be offered every month as per the eligible plan when the customer recharges

57. Customer will be able to dial toll free nos. as they are not chargeable. However, he will not be able to dial special nos. (e.g. 53123)

58. Only select Advance billing cities will have voice services available for customers along with DSL services

59. The extent of applicability of the said Plan, the usage by an individual customer and the entitlement of the Free Subscription Internet is subject to the network feasibility in the area of residence of the interested customer. The network feasibility of the specific area shall be communicated to the customer at the time of sale.

60. These Terms and Conditions shall constitute an agreement between Airtel and each customer and by subscribing to the Offer, you accept the same as binding upon you.

61. The terms and conditions of usage of Airtel continue to be applicable upon you as a user of the broadband services.

62. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or for any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of or related to this Offer.

63. AIRTEL HAS/WILL HAVE NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING OR CUSTOMER’S USE OF THE OFFER.

64. AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE BROADBAND SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.

65. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s broadband network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

66. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone. For offer provisioning, Customer mobile number given for broadband request should match with mobile number used for broadband activation. Only one offer will be provisioned on any DSL ID, as mentioned by the Customer for availing the offer.

67. The actual speed will depend on the network feasibility in your area. Our executive will confirm the actual speeds post receipt of the order prior to the installation.

• Under the Free Data Coupons offer, prepaid subscribers of Bharti Airtel Limited (“Airtel”) in India are encouraged to recharge on Airtel Thanks app for a chance to get data coupons basis the recharge amount. Recharges for:
  1. 359 and Get 2 coupons of 1GB data each valid for 28 days
  2. 479/549/699 and Get 4 coupons of 1GB data each valid for 56 days
• This offer can be availed by pre-selected prepaid subscribers of Airtel residing in India.
• To get free data coupons, a prepaid subscriber needs to recharge with unlimited recharge pack of a minimum value of Rs.219/-, through the Airtel Thanks application, available for download on the Google Play Store and the Apple Store. The above is necessary to be eligible / qualify as a participant.
• Only users chosen basis the eligibility criteria set by Airtel will be credited Data Coupons. There is no limit to numbers of daily winners, but one user can be judged winner only once throughout the offer period. Winners will automatically receive coupon credit message post qualification (recharge of 219 or more). Airtel shall not be held liable/ obligated to answer for queries for a Participant’s entry or pertaining to winning or losing during the offer period, or to the process of selecting the winners.
• Users shall be informed of their win by SMS on the recharged Airtel number. Users’ are advised to recharge on the same day as they receive the offer communication as their eligibility might vary the following day.
• Users can view/claim their coupons on the ‘My Coupons’ section on the Airtel Thanks App.
• Validity of coupon will be mentioned in “My Coupons” section on Airtel Thanks App. However, after claiming your data coupon, it expires within 1 day - same day 00:00 hours irrespective of usage.
• The decision of Airtel to define eligible users is up to the sole discretion of Airtel and shall be final and binding on the Participants.
• These Terms and Conditions shall constitute an agreement between Airtel and each participant taking part in the Offer terms and conditions, shall be same as binding upon each participant
• Airtel will be entitled to postpone, suspend, modify or cancel the offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Contest with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the offer in the interim, all aspects of the offer shall be null and void. Airtel will not be liable to compensate any eligible customer for any postponement or cancellation or for any reason directly or indirectly arising out of this offer.
• Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s wireless telecommunication network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Participants submit to the exclusive jurisdiction of Courts at New Delhi alone

• Bharti Airtel Ltd. is a business correspondent (“BC”) of Airtel Payments Bank (“Bank”). Airtel Payments Bank account can be opened by Part time banking outlets (business correspondent agents of the Bank).
• Airtel Payments Bank account can be opened by Airtel and Non-Airtel customers through business correspondent agents.
• **The opening of Airtel Payments Bank’s account is subject to submission of an acceptable id proof by the customer, along with an ideal network availability; server response time; and the time taken by banking point to incorporate the requisite details of the customer.
• Free* Accident Insurance Airtel Payments Bank Customer will be eligible for a cover of worth Rs.5 lakhs under personal accident insurance if the customer succeeds to maintain a monthly average balance of Rs.500 in the bank account and successfully performs one monthly transaction. For more details visit https://www.airtel.in/bank/static/terms-conditions-savings
• #Cashbacks are applicable on the following recharges only i.e. Flat cashback of Rs.40 on Airtel prepaid recharge of (Rs.249 / 598 / 698) or Flat cashback of Rs.20 on Airtel prepaid recharge of (Rs.149 / 219). Top ups during the validity of recharge will not be eligible for cashbacks. The offer is applicable once per customer when the transaction is done through Bank’s savings bank account and only once every 28 days. Offer Duration: 1st September’20 to 30th November’20. For latest offers & validity visit https://www.airtel.in/bank/offers.
• Bank reserves it’s absolute right to withdraw and / or alter any terms of the offer, at any time, without assigning any reason or without intimation
• ~The shop mentioned in the advertisement should be a registered Airtel Payments Bank’s banking point.
• ‘Airtel Bank Wala SIM’ implies that the user at his discretion can open Airtel Payments Bank account and opening bank account is not mandatory for availing mobility services with an Airtel SIM.
• (CIN : U6500DL2010PLC201058). Corp. Office: Airtel Centre, Plot no. 16, Udyog Vihar, Phase –IV, Gurugram – 122015, Haryana. Regd. Office: Bharti Crescent, 1 Nelson Mandela Rd., Vasant Kunj Phase-II, New Delhi 110070. Website: www.airtel.in/bank | Email: wecare@airtelbank.com | Phone: 400 (for Airtel users) 88006 88006 (for others)

Terms & Conditions

Offer: Rs.3400 and Rs.3600 instant discount on purchase of new iPhone 11 and iPhone XR respectively for Postpaid mobility customers

On purchase of new iPhone XR – Rs. 3600

On purchase of new iPhone XI – Rs. 3400

1. Eligible customers: This offer is open for Airtel Postpaid customers in India on Android Platform only. A minimum discount of Rs. 3400 may be availed by such Eligible Customers on purchase of a new iPhone XR or iPhone 11 from select retail outlets mentioned herein below.
2. Retail Outlets for Offer redemption: This Offer may be redeemed by any Eligible Customer at Croma and select Apple Unicorn Stores.
3. Offer Period: This offer is valid till stocks last or from 15^th July, 2020 to 20^th August, 2020 whichever is earlier unless extended by Airtel.
4. Eligible Handsets: iPhone XR and iPhone XI, purchased from the specific Retail outlets as mentioned hereinabove.
5. Discount applicability mode and amount: The discount under this Offer would be over and above any other bank discount, cashback etc. as may be offered by the brand/ retail outlet. This discount will be in the form of an instant reduction on the price of the handset upon showing of the coupon code. The discount shall be as below:

Screenshots/message or any other form of showing the code will not be accepted.

6. Number of purchases: An eligible customer may avail this Offer only once. It is also clarified that this Offer can be availed only once per MSISDN & IMEI.
7. Customer can get the coupon post a successful upgrade on the Airtel Thanks App. Customer should have the latest version of Airtel Thanks app to view and use the coupons
8. Process for redemption: Eligible Customers on Airtel postpaid plan can avail the discount on the Thanks App.
   • The customer visits the Rewards page & clicks on “Claim Now” on the iPhone reward banner of the Thanks App
   • Customer will be re-directed to the Details Page where he can find the details of the offer & customer must agree to share his / her number with Apple and then clicks “Proceed”.
   • Customer reaches the Redeem Page where he needs to select the retail store he is at & enter the new IMEI to generate the code.
   • Upon showing the code at the select outlets mentioned in point 1 above- customers will get an instant cash discount basis model purchased as per point 4.
9. Offer codes are non-transferable i.e. the offer code will be applicable only on presentation of the discount code on the Airtel Thanks App at the retail stores by the eligible customer.

10. Coupons will become invalid if the customer is not an active Airtel postpaid customer at the time of the purchase.
11. The codes under this offer are valid till stocks last.
12. Offer will be shown separately in the ‘My offers’ section of the Thanks app.
13. Both Prepaid and Postpaid Data cards and M2M/VTS connections will not be eligible for the offer
14. The terms and conditions of usage of Airtel, so far as the same are not inconsistent with the present terms and conditions, continue to be applicable upon you as a user of the mobile services.
15. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
16. AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING OR CUSTOMER’S USE OF THE OFFER.
17. AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE MOBILE SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
18. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s network and the provisions of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
19. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.
20. Any claims, issues, damages or losses with respect to the Eligible Device shall be the sole responsibility and liability of the manufacturer of the Eligible Device and Bharti Airtel (including its affiliates, group companies or parent company) hereby disclaims, any and all claims, losses and liabilities, whether or not arising out of, or in connection therewith and / or this Offer and the terms and conditions governing the Offer. This disclaimer shall apply to the fullest extent permitted by law and shall survive cancellation/termination/determination of this Offer.
21. In no event shall Bharti Airtel (including each of its affiliates, group companies or parent company) or its directors, officers, employees, agents or other representatives thereof be responsible or liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to the Offer
22. If any term/ condition under the T&C of the Offer is found to be invalid, void, or for any reason unenforceable, such term/ condition shall be severed from the other terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions of the Offer.
23. Eligible Subscriber hereby authorizes Bharti Airtel to collect his/her personal information including name, address and mobile number and share with its partners so as to enable the Eligible Subscriber to avail the Offer. The Eligible Subscriber’s personal information will be stored and processed in accordance with Bharti Airtel’s policy.

HDFC Offer with iPhone

24. The mobile number and IMEI of the subscriber availing this offer shall be shared with Apple or its partners.
25. The offer of ₹5,000 cashback oniPhone 11 and₹4,000 cashback oniPhone XRis available on EMI transactions on HDFC Bank Debit and Credit Cards and Non EMI transaction on HDFC Bank Credit Cards.
26. The cashback is limited to ₹1,500 on Non EMI transactions on HDFC Bank Debit Cards.
27. The cashback shall be credited within 120 business days from the last date of the transaction month on a best effort basis to all open and active card members’ accounts only.
28. No Extra Cost EMI is also applicable on HDFC Bank Debit and Credit Cards EMI transactions on 6 month tenures only.
29. The cashback offer is valid for transactions made using Brand EMI option on Pine Labs terminals.
30. The offers may be revised or withdrawn without any prior notice.
31. Limited to one transaction per month per card.
32. Offers valid for limited period and till stocks last.
33. The Eligible Subscriber agrees that he/she has read, understood and voluntarily agrees to the T&C mentioned and stated herein

FAQs

1) What is the Airtel - Apple offer?
Airtel Postpaid customers on Android platform are eligible to get Rs.3600 instant discount on purchase of iPhone XR & Rs.3400 instant discount on purchase of iPhone 11

2) Is this offer available for prepaid and postpaid both?
No, this offer is only applicable for Airtel Postpaid Customer. Prepaid customers can avail this offer by upgrading to a postpaid plan.

3) How to upgrade from Prepaid to Postpaid?
Prepaid to Postpaid upgrade can be done using Airtel Thanks App or Website. Use the following link to upgrade or Click on the “Upgrade to Postpaid” button on this page for the same.

4) How long does it take to become Postpaid customer after completion of upgrade?
The upgrade happens instantly and will reflect on the app within a few minutes.

5) Where do I need to go to check if the offer is unlocked?
The claim can be checked on Airtel Thanks App by clicking “Discover Airtel Thanks” under the “enjoy your Rewards” section.

6) How can I claim the offer?
Airtel member can walk into any Croma Store in India & some select Apple Stores and show the offer banner that will displayed on the Airtel Thanks App. The customer must select which store he / she is in and enter the new IMEI number of the phone being purchased. The unique code will then appear which needs to be given to the store executive to apply during billing to avail upfront cash discount.

7) Can I avail a discount on iPhone Purchase that has been made online?
No. The discount is applicable only on iPhone XR & iPhone 11 that have been purchased from Croma stores & select Apple Unicorn Stores.

8) How to find the nearest store where I can avail the discount?
There is a Store Locator Page on the offer details page. it will help you find the closest store where offer is applicable.

9) Till when will the offer be valid?
The offer will be valid on purchase of iPhone XR / iPhone 11 from Croma Stores & select Apple stores between the dates of 15^th Jul’20 - 20^th Aug’20. The offer is valid only if the customer is on Postpaid plan during redemption period.

10) Can the same customer avail this offer more than once?
The offer can only be availed once per Mobile handset and Mobile number.

11) I have an older version of Airtel Thanks app. I am an eligible customer but not seeing the offer.
You need to upgrade to the latest version of Airtel Thanks app to be able to see the offer tile.

1. Lenovo Offer would be extended to users post successful verification of authentic purchase by Lenovo
2. Customer Mobile number used to drop lead & during activation must be same as the one registered with Lenovo
3. Leads would be fulfilled basis network availability in said city & locality
4. Speed Offered in copper wired area is between 2 - 40mbps and in fiber areas between 100mbps - 1gbps depending on the distance from exchange
5. Activation Fee across all monthly plans is Rs. 1000. It’s not levied, if customer opts for long term plans. These Range across 3, 6 & 12 months. Further, on 6 & 12 month plan discount of 7.5% and 15% respectively is offered on plan amount.
6. For such verified users, one time 1000 GB allotment for 6 months would be posted in the account free of cost, over and above the GB quota existing in said plan
7. Above offer applies to Airtel Non Franchise business towns, except AP & Gujarat
8. For AP & Gujarat, offer extended is Rs. 1000 off on first month bill. Total discount would be limited to first month base rental or discount amount shown, whichever is lesser. Example if Rental is 799 but discount is 1000, then the effective discount is 799. If Rental is 1499 but discount is 1000, then the effective discount is 1000 with 499 amount being chargeable to the customer account. The discount is not applicable on any annual rental/activation fee/top up selected. Only the first month basic rental is eligible.
9. Offer would be added within 7 days of activation

• Under the Airtel Recharge Bonanza contest, prepaid subscribers of Bharti Airtel Limited (“Airtel”) in India are encouraged to participate for a chance to win an iPhone- daily, Amazon gift voucher worth Rs. 100 (daily) and a 100gm 24K Gold bar (once a month).
• This Contest is open to all prepaid subscribers of Airtel residing in India.
• To avail a chance to win the Contest, a prepaid subscriber needs to recharge with unlimited recharge pack of a minimum value of Rs.199) within the Contest Period, through the Airtel Thanks application, available for download on the Android Play Store and the Apple Store. The above is necessary to participate in the Contest for a subscriber to qualify as a Participant.
• The Contest shall open on 20^th May 2020 00:00 hours (IST) and shall close on 21^st June 2020 23:59 hours (IST). (‘Contest Period’).
• Winners will be chosen basis a computerized random selection. at the end of the Contest Period there can be a maximum of 1 winner daily for the iPhone, 500 winners daily for the Amazon voucher worth Rs 100 and 1 lucky winner a month to win a 100 gm 24K Gold bar under this Contest. One user can be judged winner only once throughout the contest. Winners will be announced 3-5 working days post qualification (recharge of 199 or more). Airtel shall not be held liable/ obligated to answer for queries for a Participant’s entry or pertaining to winning or losing the Contest, or to the process of selecting the winners.
• Winners shall be informed of their win by SMS on the App registered number. List of winners will also be available in
  https://www.airtel.in/app-campaign/prepaid-sweepstakes-mweb.
• Winners will receive their iPhone through Airtel’s delivery partners. The delivery person can ask the winner to click pictures as proof of delivery.
• Winners will be given Amazon Gift Voucher worth Rs 100 which can be used to purchase any merchandise on Amazon worth Rs 100. There would be no minimum spend criteria to be eligible to use the coupon. The coupon has to be redeemed in a single purchase
• The logistic details for the monthly winner of the 100gm 24K Gold bar will be shared with them personally.
• Airtel can choose to publish winner profiles- name, encrypted phone number, picture on its official social media platforms and websites/webpages for Airtel Recharge Bonanza program promotion.
• The decision of Airtel to select the winners of the Contest is up to the sole discretion of Airtel and shall be final and binding on the Participants.
• These Terms and Conditions shall constitute an agreement between Airtel and each Participant and by posting the card as an entry in the Contest and tagging it as per requirements of the present terms and conditions, you accept the same as binding upon you.
• Airtel will be entitled to postpone, suspend, modify or cancel the Contest or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Contest with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Contest in the interim, all aspects of the Contest shall be null and void. Airtel will not be liable to compensate any Eligible Customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Contest.
• Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s wireless telecommunication network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Participants submit to the exclusive jurisdiction of Courts at New Delhi alone

Airtel Thanks - SecurePalm M Security – Terms and Conditions

1. By signing up for Airtel Thanks program, a customer would agree to following terms & conditions:
   • Offers under Airtel Thanks are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility & broadband subscribers in India.
2. Airtel Thanks – Airtel Secure – SecurePalm M Security offer eligibility (“Offer”): The Offer is included under the Airtel Thanks program is open to Airtel’s mobility customers only.
3. The following customers are eligible for the Offer (“Customer”):
   • Prepaid: All Prepaid customers part of the “Gold” tier under Airtel Thanks
   • Postpaid: All Postpaid customers part of the “Gold” and “Platinum” tiers under Airtel Thanks
   • Broadband: All Broadband customers part of the “Gold” and “Platinum” tiers under Airtel Thanks
4. Airtel reserves the right to change eligibility criteria for the Offer notwithstanding the aforementioned criteria at its sole discretion without any notice to the Customer. Customers should contact Airtel customer care or write to 121@airtel.in to know about their specific eligibility status.
5. Offer Activation: To activate the Offer, the Customer has to click on the Offer tile on the Airtel Thanks application and follow the steps therein. The Customer will also be informed about auto-renewal (if any) of the offer.
6. In case a Customer downgrades from his Prepaid pack or Postpaid plan on which the Offer is activated, Airtel reserves the right to deactivate the Offer.
7. When a Customer ceases to hold an active account with Airtel on which the Offers was claimed – whether Prepaid, Postpaid or Broadband, they will no longer be able to access Offer benefits or any other aspect of the Airtel Thanks program applicable on that Airtel account.
8. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
9. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.
10. These Terms and Conditions shall constitute an agreement between Airtel and each Customer. By accepting and availing the Offer, the Customer accepts these Terms & Conditions as binding upon him/her.
11. Apart from these Terms & Conditions, the Customer will also be bound by the Terms of Use or any such specific terms and conditions as provided by SecurePalm/Checkpoint on their platform(s) for using their products/services. For assistance or queries, related to SecurePalm services please email at “support@securepalm.com”.
12. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
13. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
14. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the custom
15. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued/amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have availed the Offer.

Airtel terms and conditions for
RC279 Prepaid Plan

1. About the Offer

Bharti Airtel Limited (‘Airtel’) is facilitating the offer to its’ eligible Subscribers wherein the pre-paid subscribers of Airtel mobile services subscribing to a specified monthly STV will be provided a monthly life insurance cover of INR 4,00,000/- only, subject to adherence to the terms and conditions specified hereinafter. This Offer is available only for Subscribers who have been on Airtel network for a minimum of Thirty (30) days at the time of recharging their Airtel number with this STV.

2. Definitions:

All capitalized terms used in this Customer T&Cs have the meaning ascribed to them as hereunder.

• ‘Insurer’ means HDFC Life Insurance Company Limited.
• ‘Insurance’ means life insurance cover of INR 4,00,000/- provided to a Scheme Member subject to the terms and conditions detailed in the Insurance Policy.
• ‘Insurance Policy’ means the terms and conditions and processes specified by the Insurer for availing the Insurance.
• ‘Customer T&Cs’ means this document agreed between Airtel and You, as amended from time to time and the terms and conditions mentioned herein for You availing the Offer.
• ‘Device(s)’ means mobile handsets specified by Airtel from time to time.
• ‘Subscriber’ means Airtel’s pre-paid mobile subscriber in whose name the Airtel SIM is registered and who has been on Airtel’s mobile network with such number for a minimum of Thirty (30) days at the time of subscribing to the STV.
• ‘Scheme Member’ / ‘You’ / ‘Your’ means a Subscriber who meets Eligibility Criteria for issuance of Insurance Policy and is issued a COI.
• ‘COI’ means Certificate of Insurance issued by the Insurer to the Scheme Member.
• ‘STV’ means special pre-paid Airtel mobile telecommunications tariff voucher specified by Airtel as stated in Annexure – I or as specified from time to time, at its sole discretion. This STV shall be available only for such Airtel prepaid subscribers who have been on Airtel network for a minimum of Thirty (30) days.
• ‘Offer’ means Insurance for Subscriber(s).
• ‘Eligibility Criteria’ means the Subscriber who (i) has been on Airtel network for a minimum of Thirty (30) days prior to availing the Offer, and (ii) falls within the prescribed age limit of 18 years to 54 years and such other criteria as may be specified by the Insurer from time to time, at its sole discretion.

3. The Offer shall be valid only in India or in the geographies within India, specified by Airtel from time to time.
4. You shall be able to avail the Offer only till the time ‘You’ continue to be an Airtel Subscriber subscribing to the specified STV and recharging it every month on or before the expiry of the validity period. The insurance shall be co-terminus with the validity of each recharge period.
5. You acknowledge and agree that any claim pertaining to the Insurance shall lie with Insurer and Airtel shall have no liability towards Insurance and / or its’ claim including but not limited to its approval or rejection or any dispute or difference arising therefrom.
6. You categorically absolve Airtel of any liability towards the same and agree to indemnify and hold Airtel and its directors, officers, employees, agents and consultants against any damage, claim, cost, loss, compensation, action, liability, legal proceedings (including reasonable Attorney fees), orders, directions etc. (collectively, ‘Claims’) suffered or incurred by Airtel with respect to the Offer.
7. You acknowledge that the link of the Airtel’s Customer T&Cs applicable to this Offer and Insurer’s Insurance Policy applicable for availing the Insurance have been made available to You by way of an SMS link. The same are also hosted on www.airtel.in/tnc or on Airtel Thanks App as updated by Airtel or Insurer from time to time. You understand, acknowledge and agree that Insurance Policy is a contract between You and the Insurer and You shall be bound by the terms and conditions of the Insurance policy specified by the Insurer from time to time. You further acknowledge and agree that Airtel does not have any control in respect of the terms and conditions specified by Insurer in respect of the Insurance. Airtel shall not be responsible for any non-performance or breach of any contract entered between You and the Insurer and shall not and is not required to mediate or resolve any dispute or disagreement between You and the Insurer. You acknowledge and agree that Airtel is a mere facilitator in this Offer and it does not hold any right, title or interest, nor has any obligations or liabilities in respect of the Insurance issued to you by the Insurer.

8. Registration process

In order to avail the Offer and benefits thereunder, You must recharge and maintain the select STV. Subject to You fulfilling the Eligibility Criteria, the Insurer shall activate the Insurance.

By opting to this STV, You authorize Airtel to share such details / information about You (basis the information filled by You in Customer Acquisition Form (CAF) and documents such as your age, Proof of Identity, Proof of Address etc. (‘Documentation’)) as may be required by the Insurer for purposes of activation, reactivation and / or renewal of the Insurance. You also authorize Airtel to store your nominee details provided for Insurance purposes and address given by you for purposes of delivery of Certificate of Insurance and share the same with the Insurer for purposes of activation, reactivation and renewal of the Insurance. You confirm the correctness and authenticity of the information and documents provided by You to Airtel.

You may manage nominee, address and other details either directly through Your Airtel Thanks App or through any authorized Airtel Retailer.

9. Inaccurate information shared by way of CAF, Documentation, claim form as against the information gathered during the investigation in relation to the Scheme Member shall lead to repudiation of Insurance claim(s).
10. Your Insurance shall expire the day You turn 55 years of age.
11. If You are a Subscriber of two (2) or more Airtel pre-paid connections, Your maximum Insurance cover will be INR 4,00,000/- and You shall not be eligible to make Insurance claims over and above INR 4,00,000/-.
12. You are advised to keep the nominee details updated at all times in the form and manner required.
13. Claims arising out of incorrect data regardless of intentional or unintentional errors committed by the Scheme Members, will not be payable by the Insurer. The Insurer shall have the right to investigate claims and also check for accuracy and authenticity of the information provided at the time of submitting the claim.
14. Scheme Member may approach to any nearby HDFC Life branch or as per the modes described in Insurance Policy for policy servicing requests like change in address, contact details & nominee and for submitting the cancelation requests.
15. This Offer is available to Airtel subscribers only and cannot be used along with services provided by any other telecommunications service provider in India.
16. This Offer cannot be combined with any other offer provided by Airtel.
17. All applicable taxes on STV shall be borne and payable by You.
18. These Customer T&Cs shall constitute an agreement between Airtel and You and by opting to the Offer, You accept the same as binding upon You.
19. The terms and conditions of usage of telecommunication services of Airtel, shall continue to be applicable upon You as a user of Airtel pre-paid mobile services.
20. Airtel shall be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate You for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
21. AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO YOU AVAILING, NOT RECEIVING OR YOUR USE OF THE OFFER.
22. AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE MOBILE SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
23. The Customer T&Cs do not constitute any general representation from Airtel regarding Airtel’s mobile services or its availability. Airtel’s network and the provision of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
24. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this Customer T&Cs, will be governed by and construed in accordance with Indian laws. Airtel and the Scheme Member submit to the exclusive jurisdiction of Courts at New Delhi alone.
25. You agree that these Customer T&Cs will be valid for the entire duration of the validity of the STV and Your Insurance policy or policies, as the case may be, issued to You under the Offer.

Annexure 1:

Special Tariff Voucher for Rs 279 enables:

Unlimited Calling + 1.5GB data/day + 100 SMS/day + 4 lac term life insurance; validity 28 days

HDFC LIFE terms & conditions

• Policy is valid for Indian citizens who have done an Airtel Recharge with insurance benefit and are aged between 18-54 years at the time of Insurance activation. Policy will be issued in the name of the individual as registered with Airtel. The insurance benefit shall not be applicable for connections in the name of non-individual entities.

• This policy is offered by HDFC Life Insurance Co. Ltd. and covers benefit of INR 4 lakhs for death (except suicide) for a period of 1 year if continuously recharged with the same Airtel Recharge. In case of successful claim, the payout would be made to the Nominee / Legal heir.

a) HDFC Life reserves the right to repudiate/restrict the claim if Policy terms and condition are not met.

b) Claims shall be settled only after obtaining the all required claim documents raised by insurer.

• Customer shall receive the policy certificate directly on his/her mobile no. registered with Airtel on which the Airtel recharge has been activated.
• Sum assured per SIM would be restricted to INR 4,00,000/- (Indian Rupees Four Lakhs only).

• In case the member is holding multiple SIM cards and insurance is activated on all such cards, maximum Sum Assured payable at the time of death claim will not exceed INR 4,00,000/- (Indian Rupees Four Lakhs only) in any case

• The Insurance policy is a contract between HDFC Life Insurance Co. Ltd. and the customer. The customer should reach out to HDFC Life Insurance Co. Ltd. for any issues and claims

• Claim Intimation from the Nominee must reach within thirty (30) days from the date of demise of the Scheme Member in the format prescribed below should reach Insurer HO/Branch.

• HO Insurer checks the required documents submitted by the nominee/legal heir as per the check list of insurance company and proceeds for claims settlement.

• Claim Amount is settled in favour of nominee/legal heir. The Claim amount is transferred via fund transfer/NEFT to the bank account.

• Claims arising out of incorrect data regardless of intentional or unintentional errors committed by the Scheme Members, will not be payable by the Insurer. Moreover, the Insurer will have the right to investigate claims and also check for accuracy of the information provided at the time of claims. The rights available to the Insurer under this clause will be subject to regulations/ guidelines issued by IRDAI from time to time.

• Inaccurate information detected in the claim form against the information as gathered during the investigation in relation to a Scheme Member will lead to repudiation of claims.

• Payment of Death Benefit: Entire payout will be processed only in favour of nominee/legal heirs through NEFT only.

• Except for COI issuance, please note that all requests received post 3pm, the date of receipt shall be considered to be the next working day.

• As per the IRDAI (Protection of Policyholders' Interests) Regulations, claims are to be paid or be rejected or repudiated giving all the relevant reasons within 30 days from the date of receipt of all relevant papers and clarifications. In the event the claim requires further investigation in the opinion of the Insurer, the same shall be initiated at the earliest and the investigation shall be completed expeditiously, in any case not later than 90 days from the receipt of claim intimation and the claim shall be settled within 30 days thereafter. In the event the above mentioned TAT is crossed, due to delay on the part of the Insurer, interest on the claim amount which is 2% above the bank rate from the date of receipt of the last necessary document.

• 2% interest above the bank rate shall be calculated from the date of receipt of the last necessary document excluding Early Claims which will require investigation. For Early cases requiring investigation, the overall TAT 90 days or lower as per regulation shall be applicable as on date. Three years from policy issuance or reinstatement whichever is later shall be the determining factor for deciding the case, whether it is either Early or Non Early.

• I agree that all the declarations provided above will be valid for all the future Insurance policies of HDFC Life issued against the specified Airtel recharge with insurance benefit for a period of 12 months from the date of acceptance of these T&C's.
• For any further queries, the policyholder should reach out to HDFC Life Insurance Co. Ltd. on their toll-free number, official email ID or offices as mentioned in the policy document or certificate of insurance.

Airtel terms and conditions for
RC179 Prepaid Plan

26. About the Offer

Bharti Airtel Limited (‘Airtel’) is facilitating the offer to its’ eligible Subscribers wherein the pre-paid subscribers of Airtel mobile services subscribing to a specified monthly STV will be provided a monthly life insurance cover of INR 2,00,000/- only, subject to adherence to the terms and conditions specified hereinafter. This Offer is available only for Subscribers who have been on Airtel network for a minimum of Thirty (30) days at the time of recharging their Airtel number with this STV.

27. Definitions:

All capitalized terms used in this Customer T&Cs have the meaning ascribed to them as hereunder.

• ‘Insurer’ means Bharti Axa Life Insurance Company Limited.
• ‘Insurance’ means life insurance cover of INR 2,00,000/- provided to a Scheme Member subject to the terms and conditions detailed in the Insurance Policy.
• ‘Insurance Policy’ means the terms and conditions and processes specified by the Insurer for availing the Insurance.
• ‘Customer T&Cs’ means this document agreed between Airtel and You, as amended from time to time and the terms and conditions mentioned herein for You availing the Offer.
• ‘Device(s)’ means mobile handsets specified by Airtel from time to time.
• ‘Subscriber’ means Airtel’s pre-paid mobile subscriber in whose name the Airtel SIM is registered and who has been on Airtel’s mobile network with such number for a minimum of Thirty (30) days at the time of subscribing to the STV.
• ‘Scheme Member’ / ‘You’ / ‘Your’ means a Subscriber who meets Eligibility Criteria for issuance of Insurance Policy and is issued a COI.
• ‘COI’ means Certificate of Insurance issued by the Insurer to the Scheme Member.
• ‘STV’ means special pre-paid Airtel mobile telecommunications tariff voucher specified by Airtel as stated in Annexure – I or as specified from time to time, at its sole discretion. This STV shall be available only for such Airtel prepaid subscribers who have been on Airtel network for a minimum of Thirty (30) days.
• ‘Offer’ means Insurance for Subscriber(s).
• ‘Eligibility Criteria’ means the Subscriber who (i) has been on Airtel network for a minimum of Thirty (30) days prior to availing the Offer, and (ii) falls within the prescribed age limit of 18 years to 54 years and such other criteria as may be specified by the Insurer from time to time, at its sole discretion.

28. The Offer shall be valid only in India or in the geographies within India, specified by Airtel from time to time.
29. You shall be able to avail the Offer only till the time ‘You’ continue to be an Airtel Subscriber subscribing to the specified STV and recharging it every month on or before the expiry of the validity period. The insurance shall be co-terminus with the validity of each recharge period.
30. You acknowledge and agree that any claim pertaining to the Insurance shall lie with Insurer and Airtel shall have no liability towards Insurance and / or its’ claim including but not limited to its approval or rejection or any dispute or difference arising therefrom.
31. You categorically absolve Airtel of any liability towards the same and agree to indemnify and hold Airtel and its directors, officers, employees, agents and consultants against any damage, claim, cost, loss, compensation, action, liability, legal proceedings (including reasonable Attorney fees), orders, directions etc. (collectively, ‘Claims’) suffered or incurred by Airtel with respect to the Offer.
32. You acknowledge that the link of the Airtel’s Customer T&Cs applicable to this Offer and Insurer’s Insurance Policy applicable for availing the Insurance have been made available to You by way of an SMS link. The same are also hosted on www.airtel.in/tnc or on Airtel Thanks App as updated by Airtel or Insurer from time to time. You understand, acknowledge and agree that Insurance Policy is a contract between You and the Insurer and You shall be bound by the terms and conditions of the Insurance policy specified by the Insurer from time to time. You further acknowledge and agree that Airtel does not have any control in respect of the terms and conditions specified by Insurer in respect of the Insurance. Airtel shall not be responsible for any non-performance or breach of any contract entered between You and the Insurer and shall not and is not required to mediate or resolve any dispute or disagreement between You and the Insurer. You acknowledge and agree that Airtel is a mere facilitator in this Offer and it does not hold any right, title or interest, nor has any obligations or liabilities in respect of the Insurance issued to you by the Insurer.

33. Registration process

In order to avail the Offer and benefits thereunder, You must recharge and maintain the select STV. Subject to You fulfilling the Eligibility Criteria, the Insurer shall activate the Insurance.

By opting to this STV, You authorize Airtel to share such details / information about You (basis the information filled by You in Customer Acquisition Form (CAF) and documents such as your age, Proof of Identity, Proof of Address etc. (‘Documentation’)) as may be required by the Insurer for purposes of activation, reactivation and / or renewal of the Insurance. You also authorize Airtel to store your nominee details provided for Insurance purposes and address given by you for purposes of delivery of Certificate of Insurance and share the same with the Insurer for purposes of activation, reactivation and renewal of the Insurance. You confirm the correctness and authenticity of the information and documents provided by You to Airtel.

You may manage nominee, address and other details either directly through Your Airtel Thanks App or through any authorized Airtel Retailer.

34. Inaccurate information shared by way of CAF, Documentation, claim form as against the information gathered during the investigation in relation to the Scheme Member shall lead to repudiation of Insurance claim(s).
35. Your Insurance shall expire the day You turn 55 years of age.
36. If You are a Subscriber of two (2) or more Airtel pre-paid connections, Your maximum Insurance cover will be INR 2,00,000/- and You shall not be eligible to make Insurance claims over and above INR 2,00,000/-.
37. You are advised to keep the nominee details updated at all times in the form and manner required.
38. Claims arising out of incorrect data regardless of intentional or unintentional errors committed by the Scheme Members, will not be payable by the Insurer. The Insurer shall have the right to investigate claims and also check for accuracy and authenticity of the information provided at the time of submitting the claim.
39. Scheme Member may approach to any nearby Bharti Axa Life branch or as per the modes described in Insurance Policy for policy servicing requests like change in address, contact details & nominee and for submitting the cancelation requests.
40. This Offer is available to Airtel subscribers only and cannot be used along with services provided by any other telecommunications service provider in India.
41. This Offer cannot be combined with any other offer provided by Airtel.
42. All applicable taxes on STV shall be borne and payable by You.
43. These Customer T&Cs shall constitute an agreement between Airtel and You and by opting to the Offer, You accept the same as binding upon You.
44. The terms and conditions of usage of telecommunication services of Airtel, shall continue to be applicable upon You as a user of Airtel pre-paid mobile services.
45. Airtel shall be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate You for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
46. AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO YOU AVAILING, NOT RECEIVING OR YOUR USE OF THE OFFER.
47. AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE MOBILE SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
48. 23. The Customer T&Cs do not constitute any general representation from Airtel regarding Airtel’s mobile services or its availability. Airtel’s network and the provision of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc. 24. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this Customer T&Cs, will be governed by and construed in accordance with Indian laws. Airtel and the Scheme Member submit to the exclusive jurisdiction of Courts at New Delhi alone. 25. You agree that these Customer T&Cs will be valid for the entire duration of the validity of the STV and Your Insurance policy or policies, as the case may be, issued to You under the Offer.

Annexure 1:

Special Tariff Voucher for Rs 179 enables:

Unlimited Calling + 2 GB data + 300 SMS + 2 lac term life insurance; validity 28 days

Bharti AXA Life Insurance - Terms & Conditions

• Policy is applicable with Airtel Recharge and meeting age boundary condition of 18-54 yrs at the time of Insurance activation. Policy will be issued in the name of the individual as registered with Airtel.
• This policy is offered by Bharti AXA Life Insurance Co. Ltd. and covers benefit of INR 2 lakhs for death (except suicide) for a period of 1 year if continuously recharged with the same Airtel Recharge with complementary Insurance. In case of successful claim, the payout would be made to the Nominee / Legal heir.
• Customer shall receive the policy certificate directly on his/her mobile no. registered with Airtel on which the Airtel recharge with complementary Insurance has been activated.
• Sum assured per SIM would be restricted to INR 2,00,000/- (Indian Rupees Two Lakhs only).
• In case the member is holding multiple sim cards and insurance is activated on all such cards, maximum Sum Assured payable at the time of death claim will not exceed INR 2,00,000/- (Indian Rupees Two Lakhs only) in any case

As per Section 41 of the Insurance Act, 1938 (as amended from time to time)

“(1) No person shall allow or offer to allow, either directly or indirectly, as an inducement to any person to take out or renew or continue an insurance in respect of any kind of risk relating to lives or property in India, any rebate of the whole or part of the commission payable or any rebate of the premium shown on the policy, nor shall any person taking out or renewing or continuing a policy accept any rebate, except such rebate as may be allowed in accordance with the published prospectuses or tables of the insurer:

Provided that acceptance by an insurance agent of commission in connection with a policy of life insurance taken out by himself on his own life shall not be deemed to be acceptance of a rebate of premium within the meaning of this sub-section if at the time of such acceptance the insurance agent satisfies the prescribed conditions establishing that he is a bona fide insurance agent employed by the insurer.

(2) Any person making default in complying with the provisions of this section shall be liable for a penalty which may extend to ten lakh rupees.

SECTION 45 OF INSURANCE ACT 1938 as amended from time to time

Fraud, Misrepresentation and forfeiture would be dealt with in accordance with provisions of Sec 45 of the Insurance Act 1938as amended from time to time.[A simplified version of the provisions of Section 45 is mentioned below for reference]

Provisions regarding policy not being called into question in terms of Section 45 of the Insurance Act, 1938, as amended from time to time

1. No Policy of Life Insurance shall be called in question on any ground whatsoever after expiry of 3 yrs from

• the date of issuance of policy or
• the date of commencement of risk or
• the date of revival of policy or
• the date of rider to the policy
  whichever is later.

2. On the ground of fraud, a policy of Life Insurance may be called in question within 3 years from

• the date of issuance of policy or
• the date of commencement of risk or
• the date of revival of policy or
• the date of rider to the policy
  whichever is later.

For this, the insurer should communicate in writing to the insured or legal representative or nominee or assignees of insured, as applicable, mentioning the ground and materials on which such decision is based.

3. Fraud means any of the following acts committed by insured or by his agent, with the intent to deceive the insurer or to induce the insurer to issue a life insurance policy:

• The suggestion, as a fact of that which is not true and which the insured does not believe to be true;
• The active concealment of a fact by the insured having knowledge or belief of the fact;
• Any other act fitted to deceive; and
• Any such act or omission as the law specifically declares to be fraudulent.

4. Mere silence is not fraud unless, depending on circumstances of the case, it is the duty of the insured or his agent keeping silence to speak or silence is in itself equivalent to speak.

5. No Insurer shall repudiate a life insurance Policy on the ground of Fraud, if the Insured / beneficiary can prove that the misstatement was true to the best of his knowledge and there was no deliberate intention to suppress the fact or that such mis-statement of or suppression of material fact are within the knowledge of the insurer. Onus of disproving is upon the policyholder, if alive, or beneficiaries.

6. Life insurance Policy can be called in question within 3 years on the ground that any statement of or suppression of a fact material to expectancy of life of the insured was incorrectly made in the proposal or other document basis which policy was issued or revived or rider issued. For this, the insurer should communicate in writing to the insured or legal representative or nominee or assignees of insured, as applicable, mentioning the ground and materials on which decision to repudiate the policy of life insurance is based.

7. In case repudiation is on ground of mis-statement and not on fraud, the premium collected on policy till the date of repudiation shall be paid to the insured or legal representative or nominee or assignees of insured, within a period of 90 days from the date of repudiation.

8. Fact shall not be considered material unless it has a direct bearing on the risk undertaken by the insurer. The onus is on insurer to show that if the insurer had been aware of the said fact, no life insurance policy would have been issued to the insured.

9. The insurer can call for proof of age at any time if he is entitled to do so and no policy shall be deemed to be called in question merely because the terms of the policy are adjusted on subsequent proof of age of life insured. So, this Section will not be applicable for questioning age or adjustment based on proof of age submitted subsequently.

[Disclaimer: This is not a comprehensive list of amendments of Insurance Laws (Amendment) Ordinance, 2014 and only a simplified version prepared for general information. Policy Holders are advised to refer to Original Ordinance Gazette Notification dated December 26, 2014 for complete and accurate details. ]

Claims Procedure:

• Age proof of the insured: Since the policy is issued basis date of birth declared by the insured at the time of opting for the policy, to validate the actual age of the insured, Bharti AXA Life will be calling for age proof of the insured at the claims stage. If the age of the insured is found to be outside the permissible age bracket of 18-55 yrs, such claim would be repudiated.
• Nominee details: For cases where nominee details are not available, Bharti AXA Life would need a valid legal document (like succession certificate issued by court) to decide on the legal heirs of the life insured and payee for the claim benefit. Getting such document is a tedious and lengthy process and hence, claim process for such cases would be delayed (till receipt of such document).
• Sum assured per SIM would be restricted to INR 2,00,000/- (Indian Rupees Two Lakhs only)
• In case the member is holding multiple sim cards and insurance is activated on all such cards, maximum Sum Assured payable at the time of death claim will not exceed INR 2,00,000/- (Indian Rupees Two Lakhs only) in any case.
• Below are the documents required to register the claim:

Mandatory documents

• Death Claim Form
• Copy of Death Certificate issued by Local Authority
• Copy of KYC documents (Photo ID and Address proof) of the nominee
• Copy of Age Proof of the insured
• Personalized cancelled cheque or bank account details of the nominee
• Original Policy Bond

Additional documents in case of death due to Accident / Suicide / Murder:

• Copy of FIR
• Copy of Post Mortem Report

Additional documents in case of death due to Illness / Natural death:

• Copy of medical records such as consultation notes, discharge summary, test reports
• Treating Doctor’s Certificate (Company’s Format)
• Employer’s Certificate (in case of salaried individuals) (Company’s Format)

1. By signing up for Airtel Thanks program, a customer would agree to following terms & conditions:

• Offers under Airtel Thanks program are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility & broadband subscribers in India.

2. Airtel Thanks – Big Bazaar Sabse Saste 5 din offer eligibility (“Offer”): The Offer is included under the Airtel Thanks program is open to Airtel’s mobility customers only.

3. The following customers are eligible for the Offer (“Customer”):

• Prepaid: All Prepaid customers part of the “Silver” and “Gold” tier under Airtel Thanks
• Postpaid: All Postpaid customers part of the “Gold” and “Platinum” tiers under Airtel Thanks
• Broadband: All Broadband customers part of the “Gold” and “Platinum” tiers under Airtel Thanks

4. Airtel reserves the right to change eligibility criteria for the Offer notwithstanding the aforementioned criteria at its sole discretion without any notice to the Customer. Customers should contact Airtel customer care or write to 121@airtel.com to know about their specific eligibility status.

5. Offer Activation: To activate the Offer, the Customer has to click on the Offer tile on the Airtel Thanks application and follow the steps therein. The Customer will also be informed about auto-renewal (if any) of the offer.

6. In case a Customer downgrades from his Prepaid pack or Postpaid/Broadband/DTH plan on which the Offer is activated, Airtel reserves the right to deactivate the Offer.

7. When a Customer ceases to hold an active account with Airtel on which the Offers was claimed – whether Prepaid, Postpaid, Broadband or DTH they will no longer be able to access Offer benefits or any other aspect of the Airtel Thanks program applicable on that Airtel account.

8. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

9. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.

10. These Terms and Conditions shall constitute an agreement between Airtel and each Customer. By accepting and availing the Offer, the Customer accepts these Terms & Conditions as binding upon him/her.

11. Apart from these Terms & Conditions, the Customer will also be bound by the Terms of Use or any such specific terms and conditions as provided by Future Group on their platform(s) for using their products/services. For assistance or queries, related to Future Group services please email at “care@futurepay.co.in”.

12. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.

13. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.

14. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the custom

15. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued/amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have availed the Offer.

Amazon Prime Postpaid Offer – Terms & Conditions

By redeeming the Airtel’s Amazon Prime Gift offer, customer would agree to the following terms & conditions -

1. Offers under Airtel Thanks are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility & Broadband users subscribers in India.

2. Amazon Prime Eligibility: The offer is extended to select Airtel postpaid customers based on their bill plan eligibility and is only available for Rs 499 or above Infinity postpaid plans. To view this offer, upgrade to Infinity plans (499 or above) and you will be able to see this offer in the Thanks page or Airtel Xstream app. The offer is extended to select Airtel Broadband customers based on their bill plan eligibility and is only available for Rs 999 or above for bangalore / delhi / Chennai & NCR , for remaining cities for 799 and above broadband Retail plans . Customer can avail free Amazon Prime offer only once against each of the eligible Postpaid and Broadband plans independently.

3. Offer Details : Airtel Platinum customers can now enjoy 6 month free subscription on postpaid mobile and 1 year free subscription on Broadband connection.

4. Offer Activation: Go to Airtel Thanks App and click on the Amazon Prime card within the Thanks page. You can also claim this offer from Airtel Xstream app by clicking on the Amazon prime card.

5. After the free subscription is over for offer takers annual charge of amazon prime will be billed with postpaid / broadband connection against which the offer has been claimed. During the free trial, if customer unsubscribes, the membership will end after free trial and will not be auto renewed. In this case customer will not be charged anything. If customer wishes to continue and does not unsubscribe, customer will be charged the prevalent market rate for renewal of Prime membership. Customer will be notified via SMS at the time of activation and at the time of renewal of offer.

6. When a Customer downgrades from eligible plans on Postpaid or Broadband , the Amazon Prime subscription benefits will be removed

7. When a Customer ceases to hold an active account with Airtel – Postpaid or Broadband on eligible plan, they will no longer be able to access the free gift offer

8. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

9. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.

10. These Terms and Conditions shall constitute an agreement between Airtel and each subscriber. By subscribing to the Offer, subscriber accepts the same as binding upon him/her

11. Airtel will be entitled to postpone, suspend, modify or cancel the Gift Voucher Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of Offer.

12. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone

13. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

Amazon Prime Prepaid Pack Terms & Conditions

By Redeeming Airtel Prepaid Amazon Prime Pack, customer would agree to following terms & conditions:

1. Airtel Prepaid Amazon Prime pack is being made available by Bharti Airtel Limited (Airtel) to only Airtel Prepaid Mobility subscribers in India.

2. Airtel Prepaid Amazon Prime Pack can be activated by any active Airtel Prepaid customer by:

• By recharging with Rs. 838 and Rs.1199, customer is eligible for telco benefits subscription to Amazon Prime for a period of 56 and 84 Days respectively.

After completion of eligible days both telco benefits & Amazon Prime subscription of the customer will expire

3. Customer needs to claim Amazon Prime by downloading Airtel Thanks App, clicking Amazon Prime Banner on home page of app & completing the login journey on Amazon. Airtel Thanks App is the only place from where claim journey of Amazon Prime can be initiated.

4. The validity of Amazon Prime subscription is for 56/84 days from date of recharge & will not change in a scenario if there is a delay in claiming or activating Amazon Prime subscription.

5. Amazon Prime subscription benefit available on Airtel Prepaid pack can only be claimed against the mobile number on which recharge is done

6. Existing Amazon Prime members will not be eligible to avail the benefit of Amazon Prime subscription via this recharge, a non-active Amazon Prime member can avail Amazon Prime subscription benefits via this recharge.

7. If a customer ports out of Airtel or migrates to Airtel postpaid during the validity of the offer Amazon Prime subscription will be deactivated.

8. The benefits under this recharge are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

9. This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature.

10. Any issues related to claims, issues, damages or losses with regards to the quality or functionality of the Amazon Prime membership benefits should be escalated to Amazon. Airtel will not be responsible for Amazon Prime benefits. Airtel will not respond to customer queries in connection to Amazon Prime membership benefits.

11. Airtel will have no liability against any claims arising out of or in connection with the use of the Amazon Prime content or for any loss or damage of whatsoever nature caused to Eligible Subscriber or any third party in connection with the subsistence of the Offer or the Amazon Prime content

12. Airtel & Amazon reserve the right, at their sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to either or both Airtel and Amazon ,and the same shall be binding on the subscribers who have recharged under this offer

13. Any changes in the Terms will be posted on https://www.airtel.in/mobile/terms-conditions & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions

14. Airtel or Amazon reserve the right to extend, cancel, discontinue, suspend or prematurely withdraw the Offer at any time during its validity as may be required in view of business exigencies and/or changes by TRAI, Department of Telecom (DOT) and/or such other applicable statutory changes without any notice & customer is advised to check this Website regularly for any update(s) or amendment(s) made to these Terms and Conditions

15. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone

16. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

Airtel Xstream app & Airtel Xstream app Premium – Terms & Conditions

By redeeming the Airtel Xstream app basic & Airtel Xstream app Premium offer, customer would agree to the following terms & conditions -

1. Offers under Airtel Thanks are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility subscribers in India.

2. Airtel Xstream app basic & Airtel Xstream app Premium Eligibility: The offer is extended to select Airtel prepaid & postpaid customers based on their plan eligibility.
   1. Airtel Xstream app Premium is available to All postpaid customers & All prepaid customers who are active on a unlimited recharge of Rs 199 or above
   2. Airtel Xstream app basic is available to customers who are active on monthly recharge bundle of denominations less than Rs 199.

3. Offer Details. :
   1. Airtel Xstream app Premium customer will enjoy access to select exclusive content, as updated by Airtel from time to time, over and above the Airtel basic content offering
   2. Airtel Xstream app Premium customer will have access to select shows and movies from Zee 5. These would be updated by Airtel from time to time
   3. Airtel Xstream app basic customer will enjoy access to 370+ Live TV channels & 10000+ movies and TV shows

4. Offer Access: Go to Airtel Thanks App and click on the Thanks tile & within the Thanks page can click to claim offer. You can also claim this offer from Airtel Xstream app

5. If a Customer downgrades from eligible plans on Postpaid or prepaid , the Airtel Xstream app Premium / Airtel Xstream app basic access will be removed

6. If a Customer ceases to hold an active account with Airtel – Postpaid or prepaid on eligible plan, they will no longer be able to access the free gift offer

7. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

8. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.

9. These Terms and Conditions shall constitute an agreement between Airtel and each subscriber. By subscribing to the Offer, subscriber accepts the same as binding upon him/her

10. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
11. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone

12. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

Family Benefits

1. Retail and COIP Postpaid customers on 399 and 499 plan can enjoy an add-on connection with unlimited data and 30GB data over and above the flexibility of using the data from a common shared pool at just Rs.299
2. The family connection is an integrated plan wherein add-on connections are linked with the primary connection. If a customer seeks to disconnect/ port-out the primary and/or add-on mobile numbers from Airtel’s network, it is mandatory to clear the current dues & delink all add-on connections linked with the primary number before requesting for disconnection/port-out.
   If the customer seek to migrate to prepaid their Add on /child connections, then the current outstanding ( Outstanding + current Unbilled) amount of the entire family needs to be cleared off prior initiating the request.
3. Customer can add maximum of 9 Add-on connection (Including Free and Paid as per plan construct). Paid Add-on connection will be charged @299 per connection.

Device Cashback

To read Device Cashback terms and conditions, click here

Zee5 Premium Subscription for Airtel Thanks Platinum Customers – T & C

• Offers under Airtel Thanks are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility & broadband subscribers in India.
• Airtel Thanks- ZEE5 Offer Eligibility: The ZEE5 Offer included under Airtel Thanks are open to Airtel’s mobility & broadband customers.
  
  The following customers are eligible for the program (“Customer”) –
  • Postpaid: All Infinity Postpaid customers (CoIP and Retail) upgrading to the new Infinity plans (INR 499) except Add-on connections & corporate plans are eligible for Airtel Thanks program
  • Broadband: All customers (except corporate customers) on plan 1099, 1599 and 1999. For Mah, Guj and Andhra Pradesh – all customers (except corporates) on plan 1299 & 1599
  
  The eligible postpaid bill plans or broadband plans may be changed as per company discretion without any notice to the Customer. Customer should contact Airtel customer care or write to 121@airtel.in to know about all the eligible bill plans.
• Offer Activations: To activate the Airtel Thanks ZEE5 Offer, the Customer has to click on the ZEE5 page banner on the Airtel Thanks application, available on the Android Playstore or the Apple Store. The Customer will then be redirected to the ZEE5 page for the sign on journey. The offers are activated after taking consent as mandated by the regulatory authority. The Customer will also be informed about the auto-renewal (if any) of the offer.
• In case a Customer downgrades from his postpaid plan or broadband plans on which an Airtel Thanks offer is activated, the respective Airtel Thanks offers given to him will be deactivated if not available on the new plan.
• When a Customer ceases to hold an active account with Airtel on which the Airtel Thanks offers were claimed – whether Postpaid or Broadband, they will no longer be able to access Airtel Thanks Offers or any other aspect of the Airtel Thanks program applicable on that Airtel account.
• The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.
• These Terms and Conditions shall constitute an agreement between Airtel and each Customer. By accepting and availing the Offer, the Customer accepts these Terms & Conditions as binding upon him/her.
• Apart from these Terms & Conditions, the Customer will also be bound by the Terms of Use or any such specific terms and conditions as provided by ZEE5 on their platform for using their services. For assistance or queries, related to ZEE5 services please email at ‘support.in@zee5.com’ .
• Airtel will be entitled to postpone, suspend, modify or cancel the Airtel Thanks Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the custom
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel ,and the same shall be binding on the subscribers who have done this recharge

Airtel Payments Bank Rs. 51– Terms & Conditions

Terms and Conditions applicable to Airtel Money Offer under Airtel Thanks application being provided by Bharti Airtel Limited (“Airtel”) in partnership with Airtel Payments Bank (“Bank”)

Offer: Airtel mobility subscribers (referred as “Users/You”) can avail the cashback by redeeming the Airtel Money Offer on the Airtel Thanks application (“Offer”). To become eligible for the Offer, You have to click on the Airtel money offer on Airtel thanks application and “Activate” the offer. After activation, you can register yourself with the Bank or create an Airtel money wallet within 30 days to receive the offer.

Applicability

• Offer is applicable only for the Airtel mobility subscribers under the Airtel Thanks application.
• Offer is applicable or eligible when the non – registered user registers himself as a user of Bank’s savings account or Airtel money wallet.
• After becoming eligible for this Offer by activating it, You must avail the Offer by registering yourself for Bank’s savings account or Airtel Money wallet within 30 days of activating.
• You are entitled to avail the Offer only once.

Non-Applicability:

• Offer will not be applicable if you cease to hold an active account (post-paid or prepaid) with Airtel.
• Offer will not be applicable if your postpaid or prepaid account are no longer the part of Airtel Thanks program
• Offer will not be applicable for already registered users of Bank’s saving account or Airtel money wallet.

Benefits: Your savings account or Airtel Money wallet shall be credited with Rs. 51 after you register for Bank’s savings account or Airtel Money wallet after activating the offer from the Airtel Thanks page.

Other terms and conditions.

• Airtel and Bank reserve their right to disqualify You from the benefits of this Offer in case of any fraudulent activity/suspicious transactions.
• Airtel and Bank reserve their absolute right to withdraw and/or alter any terms and conditions of the Offer at any time without assigning any reasons or without any prior intimation whatsoever to You.
• Airtel reserves its right to change or modify the prepaid recharges and postpaid plans without any notice to you. You may also contact the Airtel Customer Care to know all the eligible bill plans.
• In addition to the limitations mentioned in this Offer, in no event shall either Airtel or Bank’s directors, managers, officers, employees, agents or other representatives shall be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this Offer.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this offer, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer shall submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the above, the Offer is also subject to Bank's General Terms & Conditions available on http://www.airtel.in/personal/money/terms-of-use and You agree to abide with the same as and when registered with Bank.

By signing up for Airtel Thanks program, a customer would agree to following terms & conditions:

1. Offers under Airtel Thanks are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility & broadband subscribers in India.
2. Airtel Thanks- ZEE5 Offer Eligibility: The ZEE5 Offer included under Airtel Thanks are open to Airtel’s mobility & broadband customers.

   The following customers are eligible for the program (“Customer”) –

   • Broadband: All customers (except corporate customers) on plan 1099, 1599 and 1999. For Mah, Guj and Andhra Pradesh circles – all customers (except corporates) on plan 1299 & 1599

   The eligible postpaid bill plans or broadband plans may be changed as per company discretion without any notice to the Customer. Customer should contact Airtel customer care or write to 121@airtel.in to know about all the eligible bill plans.

3. In case a Customer downgrades from his postpaid plan or broadband plans on which an Airtel Thanks offer is activated, the respective Airtel Thanks offers given to him will be deactivated if not available on the new plan.
4. When a Customer ceases to hold an active account with Airtel on which the Airtel Thanks offers were claimed – whether Postpaid or Broadband, they will no longer be able to access Airtel Thanks Offers or any other aspect of the Airtel Thanks program applicable on that Airtel account.
5. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
6. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.
7. These Terms and Conditions shall constitute an agreement between Airtel and each Customer. By accepting and availing the Offer, the Customer accepts these Terms & Conditions as binding upon him/her.
8. Apart from these Terms & Conditions, the Customer will also be bound by the Terms of Use or any such specific terms and conditions as provided by ZEE5 on their platform for using their services. For assistance or queries, related to ZEE5 services please email at ‘support.in@zee5.com’ .
9. Airtel will be entitled to postpone, suspend, modify or cancel the Airtel Thanks Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
10. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
11. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the custom
12. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel ,and the same shall be binding on the subscribers who have done this recharge

To read ZEE5 Terms & Conditions, Click here

To read ZEE5 Privacy Policy, Click here

1. Under the Airtel Rewards (“program”), all subscribers of Bharti Airtel Limited (“Airtel”) in India are encouraged to participate for a chance to win exciting rewards in the form of offers from brands across business verticals.
2. This program is open to all Airtel Thanks customers – across Platinum, Gold and Silver tiers.
3. To avail a chance to win rewards, an Airtel subscriber needs to participate in the program through the Airtel Thanks App, downloaded from the Android Play Store only. The program will be available to iOS users at a later date.
4. The reward-earning actions mentioned in the Airtel Rewards program make the customer eligible for a reward, and are in no way present an obligation for Airtel to reward all users who perform that action.
5. Terms & Conditions related to a particular reward are displayed on the reward page within the Airtel Thanks app. These are at the sole discretion of the relevant brand, and Airtel takes no responsibility for any change in product / offer specifications or variation in honouring of the promised reward.
6. Airtel reserves the right to suspend / modify any of the eligible actions or the reward partners at any point in time, without notice. However, as a customer, if you have already earned a reward, that will be available to you till its stated date of expiry.
7. Airtel shall not be held liable/ obligated to answer queries for a customer’s winning the reward or regarding the process of selecting the winners.
8. Products and Rewards depicted in photographs may be different from actual rewards received. Since these are fulfilled by the respective partners, Airtel holds no responsibility for any discrepancy.
9. Airtel shall not be responsible for any costs/ charges/ fees applicable or imposed upon the winner in order to use the rewards, and this shall be at the sole discretion of the rewards partner.
10. These terms and conditions shall constitute an agreement between Airtel and each customer ‘participating’ in the Airtel Rewards program, and these terms shall be binding on the participants and the winners.
11. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the Participants submit to the exclusive jurisdiction of Courts at New Delhi alone.

Airtel Thanks Terms and Conditions

1. By signing up for Airtel Thanks program, a customer would agree to following terms & conditions:

• Offers under Airtel Thanks program are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility & broadband subscribers in India.

2. Airtel Thanks – Big Bazaar Sabse Saste 5 din offer eligibility (“Offer”): The Offer is included under the Airtel Thanks program is open to Airtel’s mobility customers only.

3. The following customers are eligible for the Offer (“Customer”):

• Prepaid: All Prepaid customers part of the “Silver” and “Gold” tier under Airtel Thanks
• Postpaid: All Postpaid customers part of the “Gold” and “Platinum” tiers under Airtel Thanks
• Broadband: All Broadband customers part of the “Gold” and “Platinum” tiers under Airtel Thanks

4. Airtel reserves the right to change eligibility criteria for the Offer notwithstanding the aforementioned criteria at its sole discretion without any notice to the Customer. Customers should contact Airtel customer care or write to 121@airtel.com to know about their specific eligibility status.

5. Offer Activation: To activate the Offer, the Customer has to click on the Offer tile on the Airtel Thanks application and follow the steps therein. The Customer will also be informed about auto-renewal (if any) of the offer.

6. In case a Customer downgrades from his Prepaid pack or Postpaid/Broadband/DTH plan on which the Offer is activated, Airtel reserves the right to deactivate the Offer.

7. When a Customer ceases to hold an active account with Airtel on which the Offers was claimed – whether Prepaid, Postpaid, Broadband or DTH they will no longer be able to access Offer benefits or any other aspect of the Airtel Thanks program applicable on that Airtel account.

8. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

9. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.

10. These Terms and Conditions shall constitute an agreement between Airtel and each Customer. By accepting and availing the Offer, the Customer accepts these Terms & Conditions as binding upon him/her.

11. Apart from these Terms & Conditions, the Customer will also be bound by the Terms of Use or any such specific terms and conditions as provided by Future Group on their platform(s) for using their products/services. For assistance or queries, related to Future Group services please email at “care@futurepay.co.in”.

12. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.

13. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.

14. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the custom

15. Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued/amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have availed the Offer.

Early Access Terms and Conditions

1. Early access available to Airtel Thanks Customers on 20th/21st Jan

2. Airtel Thanks App & Future pass claim mandatory for early access

3. Future Group reserves right to deny access

Future Pay Terms and Conditions

4. This offer is only applicable for Airtel Thanks subscriber (Customers)

5. Customers are eligible to get FREE CASH of Rs.100 in their Future Pay’s Big Bazaar wallet when he/she download & register/sign up on Future Pay App from 15-Jan-2020 to 26-Jan-2020 (inclusive both days) with unique promocode displayed in their Airtel Thanks App

6. FREE CASH of Rs.100 will be added to new registered Future Pay customer as instant cash reward between 20-Jan-2020 to 26-Jan-2020 in Future Pay’s Big Bazaar Wallet

7. FREE CASH in Future Pay’s Big Bazaar Wallet is ONLY acceptable at Big Bazaar, fbb, Ezone & HyperCity stores

8. FREE CASH Redemption will happen between 20th Jan Mon to 26th Jan Sunday 2020 only (inclusive both days)

9. Unutilized FREE CASH credited will expire on 26th Jan 2020 Sunday end of day (EOD) and will be deducted from Future Pay’s Big Bazaar Wallet

10. FREE CASH redemption will only be allowed if the registered user is present at the store along with his / her single mobile phone with single promo code

11. Offer valid only once per mobile number per user during the offer period

12. On login in Airtel Thanks App, Customer will see Big Bazaar SSD 2020 banner. On clicking on this banner, customer will get a unique promo code from Airtel Thanks App which they need to apply as sign up promo code in Future Pay’s Big Bazaar Wallet to avail Rs 100 FREE CASH

13. Future Retail Limited (“Company”) reserves the right to change, amend, modify, suspend, continue or terminate all or any part of the offer at any time without notice

14. All other Future Pay T&Cs will apply to the money in the Future Pay Wallet

15. Future Pay App can be downloaded from Play Store or App Store or by giving a missed call on 8010 35 0000

16. Any dispute should be referred to the Company & the decision of the Company shall be final and binding

17. All disputes are subject to Mumbai Jurisdiction only

18. The FREE CASH in Future Pay’s Big Bazaar Wallet is non-transferable, which means you cannot transfer it into another wallet

19. Unlawful modification or abuse of the offer is prohibited

20. In addition, Future Pay terms and conditions shall also apply to the cash given in Future Pay’s Big Bazaar Wallet

21. For more detail customers can contact Call Centre number 1800 210 1818 or email at care@futurepay.co.in

Fast Billing Terms and Conditions

1. This program is managed by Future Retail Limited (hereinafter referred to as “FRL”)

2. FAST BILLING passes will be available on www.bigbazaar.com on first come first serve basis only

3. Number of FAST Billing passes would be limited.

4. One slot booking per customer.

5. Incase of multiple entries, FRL has the right to cancel/discard the booking.

6. No cancellation or slot change will be accepted once registration is done. The booking is valid only for registered date and time only

7. You can enter the BIG BAZAAR store during its working hours to shop but your billing will be done only during the FAST booking slot booked by you.

8. There will be assigned cash counters for FAST Billing, which will be used for FAST billing pass holders

9. In case customer cannot make it on the time slot chosen for FAST Billing, the facility stands void and BIG BAZAAR will not be held responsible.

10. The booking is non-transferable and non-negotiable.

11. SMS/Email/Print-out of the confirmed booking as well as valid photo ID is required to avail the FAST Billing facility.

12. The FAST Billing band provided at the entry is non-transferable and non-negotiable.

13. Please provide your Valid ID proof at the entrance. Photo ID could be any Govt ID. Drivers License, Aadhar card, pan card.

14. Make sure you tie the band at the entrance to avail smooth FAST Billing facility.

15. It is compulsory to show your band once you reach the FASTBilling counter.

16. Only 1 person from the family/group will be eligible to stand in line for the FAST Billing facility

17. Only 1 person from the family/group will be tied the band.

18. FRL shall not be liable in the event it fails to fulfil any of its obligations under this terms and conditions due to flood, earthquake, storm, cyclone or any other acts of god of similar nature, war, strike, lockout, or governmental or judicial or quasi-judicial policies/intervention/direction /prohibition or change in law or for any technology/network failure or any other reasons beyond its control.

19. In case of any dispute, the decision of FRL shall be final and binding on all concerned and Courts in Mumbai shall have exclusive Jurisdiction.

20. FRL reserves the right to modify these Terms and Conditions and such changes shall be deemed effective immediately

1. The Airtel Unlimited Calling Offer (‘Offer’) is being provided to Airtel pre-paid customers in India
2. Upon subscribing to Airtel unlimited calling offer, an Airtel customer shall benefit from 100% waiver on charges for calls between mobile and Landline and SMS between mobile numbers upto limit as prescribe in the specific offer (except short codes and special numbers like 1860xx and short codes starting with 5xxxx for which subscriber will be charged applicable tariffs) depending upon packs opted.
3. The benefits of this Offer may be enjoyed by the subscribing customer in India only.
4. This Offer cannot be combined with any other offer provided by Airtel.
5. An Airtel customer may subscribe to the Offer by either visiting an Airtel retailer or through Airtel Thanks App or Airtel website or any third party apps.
6. It is clarified and stated that this Offer is only meant for personal and non-commercial use, and is not intended for any commercial use, or special or enterprise plans. Airtel reserves the right to end/ suspend/modify the Offer/services in specific cases of commercial use, or any fraudulent use.
7. These Terms and Conditions shall constitute an agreement between Airtel and each customer. By subscribing to the Offer, customer accepts the same as binding upon him/her.
8. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel's services or its availability. Airtel's network is available on an 'as is where is available' basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
9. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
10. Free SMS benefits offered as part of the packs are applicable for Home and National Roam. Post Free 100 SMS/Day for both Home & National Roam scenarios normal charges shall apply.
11. Roaming benefits are not available for the state of Jammu & Kashmir.
12. Unlimited calling packs with daily Data limit offer Data throttling post daily limit, details as below:
    • Applicable on Daily Data packs in Unlimited Category
    • Post expiry of Daily Data Quota, data will be throttled upto 64Kbps and which will not be charged
    • Unlimited Data (throttled Speed upto 64Kbps) to be made applicable on 4G & 2G Radio only
    • 3G H/s Customer Can Switch Manually to 2G to enjoy Unlimited Data (@throttled Speed)

• For new connection, First Recharge Coupon (FRC) is mandatory for activation.
• In case no recharge is done at the end of the validity period after the Mandatory FRC, and customer has main account balance equal to or greater than the minimum combo voucher available for recharge at that point of time, then the customer account will be debited with the minimum CV available and benefits of the available Combo Voucher will be credited to the customer account. Customer is also free to recharge with the products available in the market and avail the benefits of the respective recharge.
• In case of non-recharge at the end of tariff validity period and customer main account balance is less than the value of the minimum Combo Voucher available, Airtel reserves the right to provide the plan benefits in a curtailed manner at its own discretion during the grace period of up to 7 days. In case of non-recharge at the end of grace period, all the services will be suspended.
• The mobile connection will be deactivated if there is no voice/ video call (outgoing or incoming) or an outgoing SMS or a data session (upload or download) or usage of Value Added Services, for a continuous period of 90 days and in case the main account balance is less than Rs. 20/-, at the discretion of Airtel. Upon deactivation, all account balances will be forfeited and a grace period of 15 days will be provided within which the subscriber can retain the deactivated number by paying a fee of Rs. 20/-. If the subscriber main account balance is Rs. 20/- or more, a number retention charge of Rs. 20/- for every 30 days will be automatically deducted and the non-usage period will be extended by 30 days.

To read Free Screen Replacement terms & condition click here

Terms and Conditions for Airtel Black click here

Airtel is offering its subscribers in India, a personalized ring back tune service (hereinafter referred as “Airtel Hello Tunes”), as available on the Airtel Thanks application, free of any subscription costs (“Offer”).

The following terms and conditions apply to Airtel Hello Tunes service and by utilizing the Service you will be deemed to have read, understood and accepted the same.

1. Airtel Hello Tunes service is offered to all prepaid and postpaid Airtel subscribers in India.
2. Airtel Hello Tunes that are available for subscription, will only be available on the Airtel Thanks application, which can be downloaded from Google Play Store and Apple Store (data charges applicable).
3. Selected tune will be played to and heard by callers (both Airtel subscribers and callers on other networks) from the time when the connection is made until when the call is picked up or disconnected.
4. Airtel Thanks application may, from time to time, update the catalogue of all the tunes existing in their Hello Tunes database, and Airtel and Airtel Thanks application will not be responsible for the availability of any specific tune.
5. The specific tune selected as Airtel Hello Tune can be selected / changed by prepaid customer once in 30 days for free under this offer and the validity of the hello tune shall be 30 days. A postpaid customer can select/change Airtel Hello Tune thrice in 30 days and the validity of the hello tune shall be 30 days.
6. For subsequent (more than one) tune changes in 30 days subscribers can purchase applicable pack on offer from Airtel Thanks application.
7. Airtel Hello Tunes service is valid when a subscriber is out of the country or is on Airtel roaming service
8. Airtel Hello Tunes service will not be valid for diverted calls, or secondary lines for subscribers with dual SIM cards
9. Airtel Hello Tunes service cannot be used together with the usual standard ring back tune.
10. This offer for Airtel Hello Tunes services is presently without any subscription fees or charges for Airtel subscribers in India. Data charges for accessing the Hello Tunes catalogue on Airtel Thanks application shall apply as per your tariff plan.
11. Airtel reserves the right to modify any or all terms of this offer at any time in the future without prior intimation, at Airtel’ s discretion.
12. Subscriber can unsubscribe from the Hello Tunes service at any time by going on the Airtel Thanks application and deselecting the Hello Tune subscription.
13. These terms and conditions shall constitute a binding agreement between Airtel and subscriber.
14. By using this Airtel Hello Tune service, you agree to be bound by these terms of service along with the other terms and conditions that may apply on you as an Airtel or Airtel Thanks subscriber. Each time you use the Airtel Hello Tune service you are responsible for being familiar with any changes or modifications to these terms and conditions, which may occur from time to time. These terms and conditions may be updated from time to time.
15. Airtel will be entitled to postpone, suspend, modify or cancel this Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time, with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’ s reasonable control. If Airtel suspends or cancels this Offer in any manner, all aspects of this Offer shall be null and void. Airtel will not be liable to compensate you for any modification or cancellation or for any reason directly or indirectly arising out of this Offer.
16. Any dispute or claim (contractual or non-contractual) arising out of or in relation to these terms and the Offer, including disputes, will be governed by and construed in accordance with Indian laws. Subject to the point above, you and Airtel submit to the exclusive jurisdiction of Courts at New Delhi alone.

• By signing up for Airtel Thanks program, a customer would agree to following terms & conditions:
  • Offers under Airtel Thanks are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility & broadband subscribers in India.
• Airtel Thanks – Shaw Academy offer eligibility: The Shaw Academy offer included under Airtel Thanks is open to Airtel’s mobility and broadband customers.
• The following customers are eligible for the program (“Customer”):
  • Prepaid: All customers on #airtelThanks Gold tier
  • Postpaid: All customers on #airtelThanks Gold and Platinum tiers
  • Broadband: All customers on #airtelThanks Gold and Platinum tiers
• The customer can avail the offer only once per eligible connection.
• The eligible Prepaid or Postpaid plans may be changed as per company discretion without any notice to the Customer. Customer should contact Airtel customer care or write to 121@airtel.in to know about all the eligible bill plans.
• Offer Activations: To activate the Airtel Thanks Shaw Academy Offer, the Customer has to click on the Shaw Academy banner on the Airtel Thanks application, available on the Android Playstore or the Apple App Store. The Customer will then be redirected to the Shaw Academy webpage for a sign on journey. The offers are activated after taking consent as mandated by the regulatory authority.
• In case a Customer downgrades from his Prepaid or Postpaid plan on which an Airtel Thanks offer is activated, Airtel reserves the right to deactivate the respective Airtel Thanks offer if the same is not available on the new plan.
• When a Customer ceases to hold an active account with Airtel on which the Airtel Thanks offers were claimed – whether Prepaid, Postpaid or Broadband, they will no longer be able to access Airtel Thanks Offers or any other aspect of the Airtel Thanks program applicable on that Airtel account.
• The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.
• Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.
• These Terms and Conditions shall constitute an agreement between Airtel and each Customer. By accepting and availing the Offer, the Customer accepts these Terms & Conditions as binding upon him/her.
• Apart from these Terms & Conditions, the Customer will also be bound by the Terms of Use or any such specific terms and conditions as provided by Shaw Academy on their platform(s) for using their products/services. For assistance or queries, related to Shaw Academy services please email at “airtelsupport@shawacademy.com”.
• Airtel will be entitled to postpone, suspend, modify or cancel the Airtel Thanks Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.
• In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the custom.
• Airtel reserves the right, at its sole discretion, to modify these Terms & Conditions of the Offer or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued/amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency that changes applicable to Airtel, and the same shall be binding on the subscribers who have availed the Offer.

Under this offer customer gets free access to Shaw Academy courses. However, cost of procuring electronic copy of certificate and diploma will be borne by the customer.

Q1. Offer Description

Scratch and win up to 50 cashback on first ever PhonePe payment on MyAirtel App/MyAirtel.com

Q2. What is the offer?

Get a scratch card and win up to Rs 50 cashback on first ever PhonePe payment on MyAirtel App/MyAirtel.com

Cashback amount will vary between Rs 10 to Rs 50 on eligible transaction

What is the eligibility criteria?

Valid on Customer's first ever payment via PhonePe on MyAirtel App/MyAirtel.com

"Offer valid only if a payment is paid through

• UPI or
• Credit or Debit Card

Minimum transaction amount of Rs 169 to be paid through BHIM UPI, Debit/Credit Card

In case of payments where part of the amount is paid using wallet, the offer will be applicable on the total amount paid through BHIM UPI or Debit/Credit card

This offer is not available in the state of Tamil Nadu (owing to the Tamil Nadu Prize Scheme (Prohibition) Act 1979) and other states wherever prohibited by law.

Q3. What is the offer duration?

From 00:00 hrs 27th April 2019 to 23:59 hrs 6th May 2019

How many times will I be awarded Scratch card?

Scratch card can be availed only once per device and once per PhonePe registered user

Q4. How do I get the Scratch card?

On Airtel Thanks App/Web platform(s), select Recharge Now and proceed to pay

On the payment page, Select the Recharge /Pay Bills or Pay Utilities option

Proceed to enter the relevant details of the Recharge / Utility or Bill Payment

On the payment page, select “PhonePe” as the payment method

You will be redirected to the "Pay by PhonePe" screen; follow instruction specified (Click on Send OTP, Enter OTP and Login)

Pick the preferred payment option from the options shown (UPI, Debit Card, Credit Card)

Click on "Pay" to complete the transaction

Note: in case you hold a wallet balance, it will be automatically used for paying. Please uncheck the checkbox to not use the wallet amount

Q5. How do I redeem the Scratch card and get cashback?

On a successful transaction via PhonePe on MyAirtel App/MyAirtel.com you get the scratch card

In the PhonePe app, click on View all Rewards section

Find the unscratched cards and swipe to redeem the rewards

Once redeemed scratch card cashback will be credited within 24 hours

Scratch card redemption limit is up to one year

Note: Scratch cards received on this offer can be redeemed only on android version 3.3.36 / ios version 5.0.31.1000 and above. Upgrade your app to redeem cashback

Q6. When do I get the Scratch Card?

Scratch card will be rewarded to your active PhonePe account within 24 hours of successful completion of the transaction.

What happens in case of refund/cancellation of my transaction?

In case of any cancellations, the cashback processed post redemption on scratch card on the transaction will continue to remain as gift voucher balance and non-withdrawable to your bank account. This can continue to be used on PhonePe (recharges, bill payments, etc.)

Refunded amount less of cashback will be credited to back to the source of funds used while making payment.

Q7. Other Terms and Conditions:

• In case the PhonePe wallet limit for the month has been reached(Rs 10000), the cashback will be credited on the first business day of the next month.
• Offer is applicable on both iOS and Android devices.
• Cashback given against the scratch card can be used for recharges, bill payments and payments on PhonePe partner platforms/stores.
• Cashback given against the scratch card cannot be withdrawn to any linked bank account or transferred to other customers.
• Any scratch card and cashback related queries should be raised within 30 days, post a successful transaction.
• The transaction must be initiated using a PhonePe linked bank account and completed by the user within the PhonePe app
• PhonePe reserves the right to award offers and related benefits as per internal policy decided by PhonePe from time to time.
• PhonePe has the right to amend the terms & conditions, end the offer, or call back any or all of its offers without prior notice.
• Customers' participation in the offer constitutes their understanding and agreement to the complete terms and conditions associated with the offer.
• In case of any dispute, Phonepe reserves the right to resolve the same as per the Terms & conditions of any offer at its sole discretion.

Terms and Conditions for Recharge jackpot offer click here

Terms and Conditions for Lava Z1S offer click here

Terms and Conditions for VIVO offer click here

Terms and Conditions for OPPO offer click here

By redeeming the Airtel’s Amazon Rs 51 Gift Voucher, you would agree to the following terms & conditions -

1. Offers under Airtel Thanks are being provided by Bharti Airtel Limited (“Airtel”) to only Airtel Mobility subscribers in India.

2. Gift Voucher Eligibility: The offer for the Gift Voucher is extended to select Airtel prepaid and postpaid customers based on their Recharge done & bill plan eligibility respectively.

3. This Offer is currently available for prepaid unlimited pack users above Rs 100 & postpaid Infinity plans of Rs. 299 and above only. Airtel reserves the right to change, modify the eligible prepaid recharges & postpaid bill plans without any notice to the customer. Customer may also contact the Airtel customer care or write to 121@airtel.in to know about all the eligible bill plans. For detailed terms for Amazon voucher code, please visit https://www.amazon.in/gp/help/customer/display.html?nodeId=202112070

4. Offer Activations: To avail the gift voucher, customer has to redeem the offer from the MyAirtel app. The Gift Voucher is offered on a one-time basis and will not be renewed. Each eligible customer is entitled to only one gift voucher during the offer period.

5. Eligibility Period: The gift voucher may only be redeemed up to 11.59 PM of 31st of October 2018. The applicable discount must be claimed on ‘Amazon India’ by 11.59 PM of 31st of October 2018. Beyond this date, the gift voucher shall be rendered null and void.

6. When a Customer ceases to hold an active account with Airtel – Postpaid or Prepaid, they will no longer be able to access Gift Voucher code

7. The benefits under this Offer are non-transferable. No exchange or redemption for an equivalent cash amount or in any other form shall be allowed.

8. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.

9. These Terms and Conditions shall constitute an agreement between Airtel and each subscriber. By subscribing to the Offer, subscriber accepts the same as binding upon him/her

10. Airtel will be entitled to postpone, suspend, modify or cancel the Gift Voucher Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time before or during the Offer with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer in the interim, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.

11. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone

12. In addition to the limitations mentioned in this document, in no event will Airtel or our directors, managers, officers, employees, agents or other representatives be liable for any direct, indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the customer.

1. This offer is a joint promotional initiative provided by Bharti Airtel Limited, ("Merchant") and Amazon Pay (India) Private Limited ("Amazon"). "This offer is made available to you by Amazon Pay (India) Private Limited ("Amazon") on the Website (defined below) maintained and operated by Bharti Airtel Limited ("Merchant")."

2. The Offer is valid each calendar month in 2021, start and end dates inclusive ("Offer Period"), unless revoked or extended by Amazon in its sole discretion, without assigning any reason, without prior notice, and without liability of any kind.

3. Under this Offer, customers will get a cashback of:

4.

will be provided to each customer who:

(a) completes a transaction on the Airtel corresponding mobile applications (collectively "Website"); and

(b) pays for such transaction using the "Amazon Pay" wallet option available on the Website and app

(c) who have a verified mobile number associated with the Amazon account

(d) For postpaid, landline and DTH, offer is combined and valid on preferred connection among three line of business

5. Cashback for a Qualifying Transaction will be provided in the form of Amazon Pay Balance. Amazon Pay balance is a sum of all balances associated with Amazon Gift Cards. Amazon Gift Cards are issued Qwikcilver Solutions Private Limited and are subject to the Gift Card Terms and Conditions available at http://www.amazon.in/gp/help/customer/display.html?nodeId=201522810

6. These Offer terms and conditions ("Offer Terms") are in addition to the Gift Card Terms and Conditions. To the extent the Gift Card terms and conditions are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only.

7. Amazon reserves the right to disqualify any customer from the benefits of the Offer, at its sole discretion, if it identifies any fraudulent activity being carried out for the purpose of availing the benefits under the Offer or for any reason whatsoever.

8. This Offer cannot be combined with any other offer or promotion made available by Amazon on the Website.

9. This Offer can only be availed once by each customer. Additionally, and for the avoidance of doubt, Amazon Pay Balance will only be provided for the first Qualifying Transaction (and not for any subsequent transactions) made by the customer during the Offer Period.

10. This Offer will not be applicable if you, the Merchant or Amazon cancels the order fully or partially and in such a case, participation in the Offer will be deemed withdrawn. In case the Qualifying Transaction is cancelled after you have received the cashback, you acknowledge and agree that the appropriate cashback amount (received under the Qualifying Transaction) will be adjusted from your refund receivable amount.

11. Amazon reserves the absolute right, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary any or all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.

12. This Offer will not be applicable if you, the Merchant or Amazon cancels the order fully or partially and in such a case, participation in the Offer will be deemed withdrawn.

13. This Offer is valid for Indian residents only.

14. The Amazon Pay Balance will be sent to the registered email ID of the customer making the Qualifying Transaction within 3 business days of such Transaction.

Amazon Gift Cards will expire one year from the date of issuance by QwikCilver. Amazon Gift Cards cannot be used to purchase other gift cards. Amazon Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law.

15. By participating in this Offer, you expressly agree that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that you may suffer, directly or indirectly, in connection with this Offer.

16. This Offer is governed by the laws of India and any disputes arising out of or in connection with this Offer will be subject to the exclusive jurisdiction of the courts at Bangalore.

17. Availing this Offer is voluntary. Any person availing this Offer will be deemed to have accepted these Offer Terms. By availing this Offer, each customer hereby releases from liability and holds harmless Amazon and its affiliates in relation to any matters connected to this Offer including but not limited to issue(s) associated with making the Qualifying Transaction or the inability to make a transaction for any reason whatsoever.

18. As per RBI regulations, it is mandatory for customers to have their names associated with their Amazon accounts to receive cashback

By using our internet service, you expressly acknowledge and agree to these WiFi Terms and Conditions, which may be subject to any change at the sole and absolute discretion of Airtel.

By using our internet service, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data including demographic and locational data, forms of personal information acting as identifiers like financial information, social and personal information, private information like passwords to social networking sites, email accounts and banking websites, historical data from the devices, and the introduction or viruses and other programs that can corrupt or damage your computer.

Accordingly, you agree that the owner and/or provider of this network is NOT liable in any way for any interception or transmissions, computer worms or viruses, loss of data, file corruption, hacking or damage to your computer or other devices that result from the transmission or download of information or materials through the internet service provided (‘Service’).

Use of the wireless network is subject to the general restrictions outlined below.

Examples of Illegal Uses

The following are representative examples only and do not comprise a comprehensive or exhaustive list of illegal uses:

• Spamming and invasion of privacy - Sending of unsolicited bulk and/or commercial messages over the Internet using the Service or using the Service for activities that invade another's privacy.


• Intellectual property right violations - Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including patents, copyrights, trademarks, service marks, trade secrets, or any other proprietary right of any third party.


• Accessing illegally or without authorization computers, accounts, equipment or networks belonging to another party, or attempting to penetrate/circumvent security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity.


• The transfer of technology, software, or other materials in violation of applicable export control laws and regulations.


• Using the Service in violation of applicable law and regulation, including, but not limited to, advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, pirating software, or making fraudulent offers to sell or buy products, items, or services.


• Uttering threats;


• Distribution of pornographic materials to minors;


• and child pornography.

Examples of Unacceptable Uses

The following are representative examples only and do not comprise a comprehensive or exhaustive list of unacceptable uses:

• High bandwidth operations, such as large file transfers and media sharing with peer-to-peer programs (i.e. torrents)


• Obscene or indecent speech or materials


• Defamatory or abusive language


• Using the Service to transmit, post, upload, or otherwise making available defamatory, harassing, abusive, or threatening material or language that encourages bodily harm, destruction of property or harasses another


• Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.


• Facilitating a violation of these Wifi Terms and Conditions


• Hacking


• Distribution of internet viruses, trojan horses, or other destructive activitie


• Distributing information regarding the creation of and sending internet viruses, worms, trojan horses, pinging, flooding, mail-bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the node or any connected network, system, service, or equipment.


• Advertising, transmitting, or otherwise making available any software product, product, or service that is designed to violate these Wifi Terms and Conditions, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail-bombing, denial of service attacks, and piracy of software.


• The sale, transfer, or rental of the Service to customers, clients or other third parties, either directly or as part of a service or product created for resale.


• Seeking information on passwords or data belonging to another user.Making unauthorized copies of proprietary software, or offering unauthorized copies of proprietary software to others.


• Making unauthorized copies of proprietary software, or offering unauthorized copies of proprietary software to others.


• Intercepting or examining the content of messages, files or communications in transit on a data network.

Other Terms

• Under no circumstances will Airtel, their suppliers or licensors, or their respective officers, directors, employees, agents, and affiliates be liable for consequential, indirect, special, punitive or incidental damages, whether foreseeable or unforeseeable, based on claims of the guest or its appointees (including, but not limited to, unauthorized access, damage, or theft of your system or data, claims for loss of goodwill, claims for loss of data, use of or reliance on the service, stoppage of other work or impairment of other assets, or damage caused to equipment or programs from any virus or other harmful application), arising out of breach or failure of express or implied warranty, breach of contract, misrepresentation, negligence, strict liability in tort or otherwise.


• You agree to indemnify and hold harmless the Airtel and its suppliers, licensors, officers, directors, employees, agents and affiliates from any claim, liability, loss, damage, cost, or expense (including without limitation reasonable attorney's fees) arising out of or related to your use of the Service, any materials downloaded or uploaded through the Service, any actions taken by you in connection with your use of the Service, any violation of any third party's rights or an violation of law or regulation, or any breach of this agreement.


• You agree that service provider can use the information provided by you for promotional SMS’s and advertisement over internet.

This offer has been discontinued on new 399/448 recharges. Customers who have already unlocked the coupons can keep availing the benefit till the expiry of the coupons

• Offer is applicable for Airtel Prepaid customers in India only
• Offer is applicable only on Airtel Prepaid recharge of Rs 399 and 448 done through Airtel Thanks App.
• Offer is applicable only for recharges done on the Primary number on the MyAirtel App. Recharges done for any added account will not be eligible to avail this Offer.
• The Cashback will be provided in the form of discount Coupons worth Rs 50 adding up to the amount of the recharge done each.
• The discount coupons would be available for redemption on subsequent recharges of Unlimited packs of Rs 399 or more on Airtel Thanks App only till 2nd December,2019 23:59:59. From 3rd December, 2019, discount coupons would be available for redemption on subsequent recharges of Unlimited packs of Rs 598 or more on Airtel Thanks App only.
• Customer can use only one discount coupon for one recharge. Multiple discount coupons for single recharge are not allowed
• Discount Coupons cannot be redeemed on any other platform than Airtel Thanks App
• Discount Coupons are non-transferable i.e., the Discount Coupons will be applicable only on recharge for same number for which the first Rs 399/448recharge was done.
• 100% Cashback will be applicable only on the first recharge of Rs 399/448 during offer period done through the MyAirtel app.
• This offer is valid till30^thNov 2018i.e. Customer can unlock discount coupon by recharging on or before 30^thNov 2018. Once unlocked, the discount coupons can be availed till Mar 2020
• The terms and conditions of usage of Airtel, so far as the same are not inconsistent with the present terms and conditions, continue to be applicable upon you as a user of the mobile services.
• Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
• AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING OR CUSTOMER’S USE OF THE OFFER.
• AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE MOBILE SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
• Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s network and the provisions of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.

100% cashback on Rs 199 recharges

This offer has been discontinued on 199 recharges. Customers who have already unlocked the coupons can keep availing the benefit till the expiry of the coupons.

Once unlocked, the discount coupons can be availed till 10 months from date of recharge’

• Offer is applicable for Airtel Prepaid customers in India only
• Offer is applicable only on Airtel Prepaid recharge of Rs 199 done through Airtel Thanks App.
• Offer is applicable only for recharges done on the Primary number on the MyAirtel App. Recharges done for any added account will not be eligible to avail this Offer.
• The Cashback will be provided in the form of 10 discount Coupons worth Rs 20.
• The discount coupons would be available for redemption on subsequent recharges of Unlimited packs of Rs 199 or more on Airtel Thanks App only till 2nd December,2019 23:59:59. From 3rd December, 2019, discount coupons would be available for redemption on subsequent recharges of Unlimited packs of Rs 248 or more on Airtel Thanks App only.
• Customer can use only one discount coupon for one recharge. Multiple discount coupons for single recharge are not allowed
• Discount Coupons cannot be redeemed on any other platform than Airtel Thanks App
• Discount Coupons are non-transferable i.e., the Discount Coupons will be applicable only on recharge for same number for which the first Rs 199 recharge was done.
• 100% Cashback will be applicable only on the first recharge of Rs 199 during offer period done through the MyAirtel app.
• The terms and conditions of usage of Airtel, so far as the same are not inconsistent with the present terms and conditions, continue to be applicable upon you as a user of the mobile services.
• Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.
• AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING OR CUSTOMER’S USE OF THE OFFER.
• AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE MOBILE SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.
• Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s network and the provisions of the Offer is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.
• Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the subscriber submit to the exclusive jurisdiction of Courts at New Delhi alone.

1. All Telenor customers engaged on Telenor products will continue to enjoy their existing benefits till expiry of their current pack with Telenor expires.

2. Post migration, Telenor subscribers shall be free to opt for any similar Airtel exclusive plans or any other Plans as offered by Airtel. Airtel shall endeavor to ensure continuity of tariffs for Telenor customers.

3. All benefits related to carry forward and forfeiture , FUP , T&C will as per Airtel principles e.g. FUP on Telenor subs is restricted to 1200 Mins which will be converted to Airtel bundle FUP.

4. All Airtel products will be available to Telenor subscribers if they wish to opt for any different plans as offered to Airtel.

5. These Terms and Conditions shall constitute an agreement between Airtel and each customer and by subscribing to the Offer, you accept the same as binding upon you.

6. The terms and conditions of usage of Airtel continue to be applicable upon you as a user of the Airtel’s services.

7. Airtel will be entitled to postpone, suspend, modify or cancel this Offer or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel also reserves the right to cancel, change or suspend any postpaid/ prepaid/4G/3G/2G plans offered by Airtel at any time and at its own discretion. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or indirectly arising out of any of the aforesaid events.

8. AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING OR CUSTOMER’S USE OF THE OFFER.

9. AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE NETWORK SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY, AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.

10. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel’s services or its availability. Airtel’s broadband network is available on an ‘as is where is available’ basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

11. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.

12. “India’s Fastest Network” is based on findings published by an independent agency Ookla using their Speedtest Intelligence Methodology for Q3–Q4 2017 and awarded on 24th Jan’18. For details, visit airtel.in/fastest-network.

It is mandatory to have a 4G SIM, if using a 4G handset and recharged with a data pack.

1. The ‘Bundle Service Extension’ (“service”) is being provided by Bharti Airtel Limited (“Airtel”) to only Airtel prepaid subscribers in India.

2. The service is only valid for specific unlimited packs in every network circle except Gujarat, Maharashtra, Mumbai, Madhya Pradesh & Chhattisgarh

3. All open market Unlimited packs (28 days and above validity) are eligible for this service.

4. Under the service, customer can activate 3 days (maximum limit) credit service and continue to get Unlimited Calling + 1GB/ day+ 100 SMS/ day for 3 days after the “service eligible” unlimited pack expires for the customer.

5. Customers will be able to avail the service 1 day prior to expiry/ on the day of expiry/ 7 days after expiry of “service eligible” unlimited pack

6. Rs 30 will be deducted from main account balance or number of days service consumed will be reduced from next unlimited recharge validity whichever is earlier- main account balance availability or unlimited pack recharge.

7. This Offer/ service cannot be combined with any other offer provided by Airtel. This Offer/ service is not valid for special, commercial or enterprise plans.

8. These Terms and Conditions shall constitute an agreement between Airtel and each subscriber. By subscribing to the Offer/ service, subscriber accepts the same as binding upon him/her.

9. Airtel will be entitled to postpone, suspend, modify or cancel the Offer/ service or any aspect thereof, across the entire territories of service or any part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical difficulties, or any other reasons beyond Airtel’s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be null and void. Airtel will not be liable to compensate any subscriber for any postponement or cancellation or for any reason directly or indirectly arising out of this Offer.

10. Airtel has no liability whatsoever in respect of any claims or disputes and any resulting damages or losses, whether direct or indirect, relating to the subscriber availing, not receiving or subscriber’s use of the offer.

11. Airtel makes no warranties or representations whatsoever in respect of the offer and the broadband services including as to its fitness for any particular purpose, merchantability, quality, availability, disruption or error free operation.

1. The present claim of Airtel as being “India’s Fastest Mobile Network” is following the receipt of the 2018 Fastest Mobile Award Winner for
India dated 1st July, 2018

2. This claim is based on analysis by Ookla® of Speedtest Intelligence® data for Q1–Q2 2018

For more details Click Here

Steps to Redeem –

Coupon will be provisioned after 48 hrs from the date of activation.

• Customer to SMS MYCOUPON to 9650096500 to receive BMS Code
• Customers to send the SMS: BMSOFFERS AIR18 <received BMS Code> to 9239895050
  • BMSOFFERS AIR18 is the offer name
  • CODE is the 8 digit code received by the customer
• After sending this SMS the voucher user will receive the 10 digit eCode from BookMyShow.
• Log on to in.bookmyshow.com or BookMyShow Mobile App.
• Select Location, Event, Venue, Show Date, Time and Seats of your preference as the logic flows.
• On the payment page, go to "Unlock Offers or Apply Promo codes" & enter the voucher e-code in the text box & click on "Apply" button to avail the offer.

Terms & Conditions:-

Eligibility Grid:

Circle
AP	> =699
GUJ	> =799
HAR	> =799
Bangalore	> =799
RoKK	> =799
KL	> =699
MAH	> =899
MP	> =799
MUM	> =849
Delhi/Gurgaon/Faridabad/Noida	> =799
Ghaziabad	> =699
PJB	> =799
RAJ	> =799
Chennai	> =799
RoTN	> =799
UPE	> =799
UPW	> =799
WBO	> =899

• Voucher will only be adjusted against the Ticket cost. BookMyShow convenience fees and/or any additional amount in transaction to be borne by the voucher user.
• Voucher can be redeemed on purchase of tickets for only Movies available on BookMyShow.
• Tickets can be booked for all shows from Monday – Thursday and shows till 12 noon on Friday, Saturday and Sunday.
• Tickets need to be booked minimum 2 days in advance.
• Not more than 2 tickets can be claimed in one month with discount up to Rs. 250 per ticket in single transaction. Unclaimed tickets will not be carried forward. Tickets of higher value can be purchased by paying additional amount.
• Tempcode (received BMS Code by sending SMS to 9650096500) will be valid for 30 days from the date of activation of the custonmer and Voucher will be valid for 6 months
• Vouchers can be redeemed only on BookMyShow Website/Mobile App and cannot be redeemed directly at the Cinema/Venue Box Office.
• Not more than 2 vouchers can be claimed by the person using same mobile number and email id.
• Vouchers work on non-extension clause and order once confirmed cannot be Cancelled or Refunded.
• Vouchers are valid PAN India across all Cinemas/Partners associated with BookMyShow.
• If lost/misused, the Winpin Voucher cannot be replaced. Void if resold, cannot be exchanged for points or cash and cannot be re-validated once past expiry date.
• In addition to these BookMyShow Winpin Voucher Terms and Conditions, BookMyShow Vouchers and their use on our website are also subject to BookMyShow's General Terms of Use and BookMyShow’s decision will be final in case of any dispute.
• BookMyShow Terms and Conditions Apply.

The terms and conditions which govern the provision of telecommunication services by Bharti Airtel Limited (’Airtel’) are as mentioned below and your access and use of the Services (as defined below) shall be treated as your consent to be bound by the following appearing terms.

The words ‘you’ and ‘your’ as appearing in these terms shall refer to you, i.e. - the subscriber, availing Airtel’s postpaid mobile telecommunication services.

1. Provision of Telecommunication Services

a. Services: “Services” shall refer to the facility of (a) making phone calls, (b) sending short messages service(s)(“SMS”), (c) data services and (d) any value added services (“VAS”) that maybe provided by Airtel and availed by you basis your request and availability of such Service in a given location. These terms shall apply uniformly to all Services provided irrespective of the technology, methodology or mechanism used to deliver the Services.

Following services are activated by default at the time of subscription to Airtel’s postpaid mobile services – STD, ISD. For details on tariffs for ISD, data services, service availability and tariffs on International roaming please visit our website www.airtel.in

b. All Services are subject to network availability. Airtel’s wireless telecommunication network used for providing the Services (’Network’) is made available on an as-is-as-available basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness, quality or reliability of the Network whatsoever. Please note that Airtel’s Network availability may be adversely affected due to technical reasons as well as force majeure circumstances, any acts of God and also due to limitations caused by topographical / geographic /demographic factors. Network and Services may also be affected in cases where interconnection with other networks is not available, or for routine maintenance works including any updates / upgrades / repairs etc. In no circumstance shall Airtel be responsible or liable, in any manner whatsoever, irrespective of the nature of damages, whether or not such damages could have been foreseen/prevented by Airtel and even if Airtel had been informed of the possibility of such damages, for any loss of data, Network unavailability, Service unavailability or any other claim whatsoever related to the quality or availability or sufficiency of the Network or Services. The aforesaid limitations shall apply to the fullest extent permitted by law.

c. Services shall always be provided subject to applicable law as well as any applicable guidelines/instructions issued by any statutory or judicial authority (such as TRAI, DoT, Income Tax Department, CCI, TDSAT etc.) including, without limitation KYC requirements, lawful interception requirements and any other applicable law, regulation, UASL license condition or similar binding provision (‘Compliance Requirements’). Airtel reserves the right to take any action (including omission), including the suspension of Services (or part thereof), cancellation of Services (or part thereof) or the suspension / cancellation of any portion of these terms as may be necessary to meet any Compliance Requirements.

2. Issue of SIM Card

a. A Subscriber Identity Module (‘SIM’) is being issued to you on a non-transferrable, non-alienable basis subject to the following conditions- (a) the information provided by you are true, genuine and accurate and no material information has been withheld; (b) Airtel reserves the right to have such information verified including by way of physical audit, tele-calling etc. For any compliance or service requirements; (c) you shall not obtain more than 9 mobile phone connections including this one from any and/or all Telecom Service Providers put together; (d) you shall provide such further information as Airtel may reasonably require to fulfill any Compliance Requirements; (e) Any change in the information provided by you should be intimated to Airtel in advance along with the requisite supporting documents; (f) You shall have no title and/or ownership and/or interest in the SIM and the ownership over the SIM shall always remain with Airtel.

b. The SIM card is and shall remain the property of Airtel and is only being provided to you for use during the time your Services are active. Services to the SIM card will be discontinued if there is no usage, i.e. no Voice / Video call (Outgoing or Incoming) or an outgoing SMS or a Data session or usage of VAS Added Services for a continuous period of 90 days. You will not be able to use this number post disconnection. However, you may retain the said number by keeping it under ‘safe custody’ for an initial period of up to 90 days, upon payment of charges specified by Airtel from time to time, which, subject to Airtel’s sole discretion, may be extended on a monthly basis upon payment of the prescribed charges.

c. The unique 10-digit MSISDN mobile phone number associated with your SIM card- (a) shall be assigned by Airtel at its discretion; (b) may be changed by Airtel at any time if the same is reasonably required and; (c) may be reassigned by Airtel to any person at its discretion, post termination of Services.

d. If you are a foreign national, the Services shall be provided till the expiry of visa. The Services shall be deactivated without any notice on the expiry of visa.

e. You shall be responsible for any loss / damage / misuse of the SIM card or any unauthorized use of or access to the SIM card. Any use of the SIM card, including use of Services through SIM card, shall always be deemed to be used by you. In case of loss / theft /destruction of SIM card, you must please inform Airtel at the earliest so that Airtel may deactivate the SIM card to avoid any misuse. You may apply for a replacement of your SIM card subject to the then applicable requirements (including submission of KYC documents or such other process as may be prescribed by DoT’s instructions), and upon payment of applicable fees, if any. You shall be solely liable for (and indemnify Airtel against) any loss, damages or claims associated with such suspension of SIM card / Services or any delay in such suspension.

f. Services on a SIM card shall be activated within a reasonable time after completion of the Authentication process prescribed by DoT or any other competent authority from time to time and completion of any other prescribed requirements.

3. Tariff and Charging

a. Tariffs associated with Services - (a) are available at www.airtel.in; (b) are subject to change and, unless such change is warranted by a change in any Compliance Requirements or taxes, license fees, cess or similar increase in service costs, shall only be affected upon prior notice; (c) shall be charged in accordance with the tariff plan selected by you, or, in the absence of any such selection, in accordance with Airtel’s then default tariffs. Please note that calls or messages to some numbers may attract premium non-tariff rates. (d) Further, on certain days, no free or discounted voice call / SMS will be available to existing / new subscribers who subscribe to or have subscribed to voice or SMS packs / promotional offers on the customary / festival days (‘Blackout Days’). On these days tariff will be charged as per your tariff plan. For complete details, you may visit www.airtel.in or your nearest Airtel Relationship Centre or send SMS to 121 (toll free) with text “TARIFF”

b. Charges payable by you for use of the Services may be in the nature of- (a) pro rata charges based on use; (b) subscription charges, either one time or recurring, for example- subscription of VAS services, subscription to special tariff plans etc. and/or (c) One-time to onboard the customer on network and/or (d) Service charges, monthly rentals, taxes, cess, license fees etc.

c. Certain applications like Facebook, Twitter etc. run on data even when they are not in use. Subscriber is cautioned to take an informed decision to keep using all such chargeable data applications while home / roaming.

d. Charging shall occur on the basis of information captured by the network. For pulse and charging mechanism please refer www.airtel.in or your relevant bill plan. SMS charging is dependent upon character length in each message submitted. For SMS in English language, the charging for first 160 characters will be for 1 SMS. Any SMS greater than 160 characters will be charged up to next 153 characters and in multiples thereof as separate SMSs. For vernacular SMS, the character length is reduced variably depending upon language as per the Unicode text.

e. You must maintain with Airtel an interest free “Security Deposit” for the duration of the services which may be used by Airtel to set off any outstanding liabilities you may owe Airtel under these terms or any other agreement. The amount of such security deposit may change, including revision during the services, depending upon your credit rating, nature of service availed, special service etc. Security deposit shall be refunded to you within 60 days of Termination of services after deducting applicable charges and/or outstanding dues.

Your bill and invoicing cycle shall be informed to you at the time of activation and you must clear all your dues within the time stipulated in your bill. Airtel shall not be responsible for any non-receipt of your bills and your liability to pay any amount due shall remain unaffected by such non-receipt for any reason. Unless you choose to receive an e-bill, all bills shall be sent to the postal address informed by you at the time of availing the subscription for the Services. Airtel shall take reasonable measures, in accordance with compliance requirement to protect the privacy of your billing information. Bill shall be inclusive of all applicable taxes, cess, etc. as applicable.

4. Billing & Payment

a. Airtel shall bill you as per the billing cycle which shall run on the frequency as may be decided by Airtel from time to time.

b. Bills will be sent at your billing address as mentioned in the eCAF. Airtel shall not be responsible for non-receipt of bill(s), and in such an event, it shall be incumbent on you to enquire about the dues and settle the same.

c. All payments are to be made by the prescribed due date. All non-cash payments are subject to realization. Payment beyond due date shall entail late fees as prescribed by Airtel from time to time and taxes thereon. The same shall be payable from the due date till actual realization of payment. Outstation cheques shall not be accepted. All taxes, present and future, and additional taxes/cess/duties etc. levied by Government/local authorities etc. with respect to services provided under this form will be charged to the Customer’s account.

d. Customer must pay all the dues in full, without any deduction, set-off or withholding in respect of Services availed by him. However, in case of any disputes(s) regarding the change(s) levied, Customer shall intimate Airtel in writing within seven (7) days of receipt of the bill(s). Customer shall also pay full amount of disputed charges, if any, irrespective of any pending dispute(s).

e. Upon delay/non-payment of bills beyond the due date or non-deposit of any applicable fee, charge or deposit, or any increase thereof, Airtel reserves the right to totally or partially disconnect the Services. For restoring the Services, you shall have to apply for reactivation of the connection, after making the due payment and the applicable restoration charges.

f. Airtel will not be liable for Customer Equipment (or your equipment) being faulty/incompatible.

g. In case of customer opting for e-bill facility, ID, password and other information or details shall be exchanged through the medium of internet and Airtel shall not be responsible or liable for the secrecy or security of the same under any circumstances.

5. Legal Responsibilities

a. Services are used for communication. Airtel is a facilitator/medium for communication services and does not generate any content which form part of the Services. Accordingly you are advised to - (a) use prudent judgment while using Services and you acknowledge, agree and note that Airtel shall not be responsible for the content transmitted through the Services and (b) not use the Services in any manner and or transmit anything using Services, which violates any Compliance Requirements or is likely or violate any Compliance Requirements or prejudices social or national interest.

b. If Airtel has reason to believe, or receives instructions from any authorized agency, Airtel may suspend or terminate any Services and deactivate any SIM card used in contravention of the terms mentioned herein or likely to be used in contravention of the terms mentioned herein.

c. You shall be entirely liable for any Services accessed through your SIM card and any information/data transmitted or accessed using your SIM card and shall indemnify and hold Airtel harmless Airtel for any loss, claims and/or damages, howsoever caused, arising from your use of the Services or SIM card. Any data / information sent using any Services shall be subject to Airtel’s terms of service available at www.airtel.in. This includes, without limitation, any data /information transmitted /accessed using SMS, internet access or voice calls; or using any website or other electronic resource maintained by Airtel.

d. You shall intimate Airtel about change of address, if any, in writing within one week of such change along with such proof, as may be deemed necessary by Airtel.

e. You shall not use the services as an OSP (Other Service Provider) or for the purpose of telemarketing (transactional/ service/promotional - calling/sms), directly or indirectly, without submitting to Airtel the required approvals/registration from relevant authorities.

f. Airtel shall be entitled to disconnect or suspend the Services without any notice at any time if so directed or ordered by DoT / security agencies or any other authority exercising jurisdiction over telecommunication services.

6. Confidentiality and Communication

a. Any information relating to you is used only to provide you Services, improve the Services or any other use that you may consent to. For a detailed overview of what kind of information we collect, how we store it and who all we share it please go through our privacy policy at www.airtel.in.

b. Please note that your use of Services and the confidentiality of your communication is subject to any lawful interception requirements/ directives as may be required/authorized under any Compliance Requirement.

c. Registration or preference change in DND registry can be done through our website airtel.in or by calling at 1909 IVR (Toll free) or by sending sms START DND to 1909 or by dialing USSD *1909#

d. We may communicate with you for Service related matters using your information including by way of calls, SMS, WAP, USSD, e-mail etc. except where such communication is prohibited by Compliance Requirements.

e. You accept that any change in tariff or related terms and conditions, schemes etc., communicated inter alia through SMS or USSD etc., shall be valid and proper intimation.

f. Information submitted by you for availing the Services or information submitted by you while using the Services, can be shared with Airtel’s business partners and service providers, including but not limited to call centre service providers, associates, subsidiaries (including but not limited to Airtel Payments Bank Limited – Airtel money) which provide services that run on an Airtel SIM.

7. Roaming

a. ‘Roaming’ refers to the act of accessing Services while outside your home territory or the Service area to which your Services extend. Airtel provides national roaming as well as international roaming subject to applicable terms and conditions as available at www.airtel.in.

b. Please note that roaming- (a) may not be available in all countries/states/places;(b) requires a compatible handset; (c) attracts its own tariffs and charges and may also require you to pay an additional fee to use international roaming services. Please note that all services, especially VAS services and services such as CLI etc. may not be available/ may not be fully functional while roaming.

c. Roaming services are contingent upon a variety of external factors including relationships with other telecommunication operators as well as other factors including technical feasibility and compatibility. Accordingly, Airtel does not guarantee and makes no representation that Roaming services shall always be available or that roaming services are fit, sufficient or appropriate for any purpose. Roaming services are offered on a best effort basis and Airtel shall not be liable for any failure to provide the same or any deficiency in the provision of Roaming services.

8. Mobile Number Portability

a. Mobile Number Portability is offered in accordance with Compliance Requirements. It shall continue to be governed by the applicable Regulations promulgated by Telecom Regulatory Authority of India and as amended from time to time.

b. Presently, the activation of port-in mobile number will be done within a time frame of approx. 7 days (except 15 days in case of Assam, J&K and North East). You may cancel a port-in request within 24 hours from the time of request submission. However, the porting fee will not be refunded.

c. Presently, once a mobile number is ported-in, it cannot be ported out for the next 90 days. Airtel may reject the port-out request if the subscriber is not eligible basis the following ‘Grounds of Rejection’ (a) The porting request has been made before the expiry of 90 days from the date of activation of new connection / network; (b) A request for change of ownership of the mobile number is under process; (c) as Authorized / required by Compliance Requirements (d) The unique porting code mentioned in the porting request does not match with the unique porting code allocated by the donor operator for the mobile number sought to be ported; (e) There are subsisting contractual obligations with respect of which an exit clause has been provided in the subscriber agreement but the subscriber has not complied with such an exit clause. Please note that the Unique Porting Code is valid only for 15 days from the date of generation.

d. You agree that upon porting of mobile number, the balance talk time and other benefits shall lapse. You declare that all dues have been paid and shall also be bound to pay all dues to the donor operator pertaining to the mobile number sought to be ported till the date of its eventual porting. You agree that in the event of non-payment of such dues to the donor operator, your connection is liable to be disconnected by Airtel.

9. General Terms

a. Airtel’s maximum liability under these terms or otherwise, in relation to the Services shall be limited to a refund of the amount charged by Airtel (if any) for the transaction which gave rise to the dispute. Under no circumstances shall Airtel be liable for any indirect, special, consequential or punitive damages or any damages for loss of data, loss of Services, loss of goodwill or any other similar loss even if Airtel had been advised of the possibility of such losses. The limitations on Airtel’s liability as set forth here are an integral consideration for Airtel offering the Services and shall apply to the maximum extent permissible by law.

b. Any increase or addition or introduction of taxes and or levy of any taxes, duties or any other statutory charges (present/future) shall be charged to your (customer) account (‘Subscriber Account’) without any notice and shall at all times be deemed to be part of the tariff.

c. If any part of these terms are adjudged illegal, invalid or unenforceable, such part of the terms shall be ineffective to the extent of such invalidity or unenforceability only without in any way affecting the validity or enforceability of the remaining parts. Such unenforceable or invalid part of the terms shall be replaced with enforceable and valid terms most closely resembling the intention of the unenforceable or invalid terms.

d. The courts at New Delhi shall have exclusive jurisdiction with respect to the subject matter of these terms.

e. These terms shall be governed by and interpreted in accordance with the laws of the Republic of India.

f. You may please note that these terms are subject to change and Airtel may, from time to time, make suitable changes / amendments to these terms in accordance with compliance requirements or for any other reason. Such changes / modifications shall be applicable to the Services from the date mentioned in the change notification and an updated / latest version of these terms shall be available at www.airtel.in.

10. JK circle advance MRP plans

a. The postpaid plan is available only on advance rental basis and no security deposit will be applicable inclusive of applicable taxes.

b. For outgoing usage, post activation, its mandatory to opt for any of the available booster pack on recurring basis

c. The Postpaid tariff plan can be availed by any customer and is applicable on all mobile handsets/devices.

d. In the absence of monthly rental payment, all services will get barred.

e. International roaming is not allowed with this plan

f. This Plan is intended only for personal use only and cannot be used for any commercial activity. In case of misuse/ fraudulent use/ unauthorised and commercial use, Airtel reserves the right to discontinue the services offered as part of this Plan

11. Family Connections

The family connection is an integrated plan wherein add-on/ child connections are linked with the primary connection. If the customer seek to disconnect/ port-out their primary mobile number from Airtel’s network, then it is mandatory for the customer to delink all add-on/ child connections linked with primary number to be migrated to other available plans before port-out/ disconnection.

If the customer seek to migrate to prepaid their Add on /child connections, then the current outstanding ( Outstanding + current Unbilled) amount of the entire family needs to be cleared off prior initiating the request.

The terms and conditions which govern the provision of telecommunication services by Bharti Airtel Limited (’Airtel’) are as mentioned below and your access and use of the Services (as defined below) shall be treated as your consent to be bound by the following appearing terms.

The words ‘you’ and ‘your’ as appearing in these terms shall refer to you, i.e., - the ‘Subscriber’ availing Airtel’s prepaid mobile telecommunication services.

1. Provision of Telecommunication Services

a. Services: “Services” shall refer to the facility of (a) making phone calls, (b) sending short message service(s) (“SMS”), (c) data services and (d) any value added services (“VAS”) that maybe provided by Airtel and availed by you basis your request and availability of such Service in a given location. These terms shall apply uniformly to all Services provided irrespective of the technology, methodology or mechanism used to deliver the Services.

Following services are activated by default at the time of subscription to Airtel’s pre-paid mobile services – STD, ISD, International Roaming for certain countries. For details on tariffs for ISD, data services, service availability and tariffs on International roaming please visit our websitewww.airtel.in

b. All Services are subject to network availability. Airtel’s wireless telecommunication network used for providing the Services (’Network’) is made available on an as-is-as-available basis and Airtel makes no representation, guarantee or warranty regarding the availability, fitness, quality or reliability of the Network whatsoever. Please note that Airtel’s Network availability may be adversely affected due to technical reasons as well as force majeure circumstances, any acts of God and also due to limitations caused by topographical / geographic /demographic factors. Network and Services may also be affected in cases where interconnection with other networks is not available, or for routine maintenance works including any updates / upgrades / repairs etc. In no circumstance shall Airtel be responsible or liable, in any manner whatsoever, irrespective of the nature of damages, whether or not such damages could have been foreseen/prevented by Airtel and even if Airtel had been informed of the possibility of such damages, for any loss of data, Network unavailability, Service unavailability or any other claim whatsoever related to the quality or availability or sufficiency of the Network or Services. The aforesaid limitations shall apply to the fullest extent permitted by law.

c. Services shall always be provided subject to applicable law as well as any applicable guidelines/instructions issued by any statutory or judicial authority (such as TRAI, DoT, Income Tax Department, CCI, TDSAT, etc.) including, without limitation KYC requirements, lawful interception requirements and any other applicable law, regulation, UASL license condition or similar binding provision (‘Compliance Requirements’). Airtel reserves the right to take any action (including omission), including the suspension of Services (or part thereof), cancellation of Services (or part thereof) or the suspension / cancellation of any portion of these terms as may be necessary to meet any Compliance Requirements.

2. Issue of SIM Card

a. A Subscriber Identity Module (‘SIM’) is being issued to you on a non-transferrable, non-alienable basis subject to the following conditions- (a) the information provided by you, are true, genuine and accurate and no material has been withheld; Airtel reserves the right to have such information verified including by way of physical audit, tele-calling etc. for any compliance or service requirements; (c) you shall not obtain more than 9 mobile phone connections including this one from any and/or all Telecom Service Providers put together; (d) you shall provide such further information as Airtel may reasonably require to fulfill any Compliance Requirements; (e) Any change in the information provided by you should be intimated to Airtel in advance along with the requisite supporting documents; (f) You shall have no title and/or ownership and/or interest in the SIM and the ownership over the SIM shall always remain with Airtel.

b. The SIM card is and shall remain the property of Airtel and is only being provided to you for use during the time your Services are active. Services to the SIM card will be discontinued if there is no usage, i.e. no Voice / Video call (Outgoing or Incoming) or an outgoing SMS or a Data session or usage of VAS for a continuous period of 90 days. You will not be able to use this number post disconnection. However, you may be able get the same number reactivated within grace period of 15 days (‘Grace Period’) from the date of disconnection by paying reactivation charges specified by Airtel from time to time.

The unique 10-digit MSISDN mobile phone number associated with your SIM card- (a) shall be assigned by Airtel at its discretion; (b) may be changed by Airtel at any time if the same is reasonably required and; (c) may be reassigned by Airtel to any person at its discretion, post termination of Services

c. If you are a foreign national, the Services shall be provided till the expiry of visa. The Services shall be deactivated without any notice on the expiry of visa.

d. You shall be responsible for any loss / damage / misuse of the SIM card or any unauthorized use of or access to the SIM card. Any use of the SIM card, including use of Services through SIM card, shall always be deemed to be used by you. In case of loss / theft / destruction of SIM card, you must inform Airtel at the earliest so that Airtel may deactivate the SIM card to avoid any misuse. You may apply for a replacement of your SIM card subject to the then applicable requirements (including submission of KYC documents or such other process as required by DoT’s instructions), and upon payment of applicable fees, if any. You shall be solely liable for (and indemnify Airtel against) any loss, damages or claims associated with such suspension of SIM card / Services or any delay in such suspension.

e. Services on a SIM card shall be activated within a reasonable time after completion of the authentication process prescribed by DoT or any other competent authority from time to time and completion of any other prescribed requirements.

3. Tariff and Charging

a. Tariffs associated with Services - (a) are available at www.airtel.in; (b) are subject to change and, unless such change is warranted by a change in any Compliance Requirements or taxes, license fees, cess or similar increase in service costs, shall only be affected upon prior notice; (c) shall be charged in accordance with the tariff plan selected by you, or, in the absence of any such selection, in accordance with Airtel’s then default tariffs. Please note that calls or messages to some numbers may attract premium non-tariff rates. (d) Further, on certain days, no free or discounted voice call / SMS will be available to existing / new subscribers who subscribe to or have subscribed to voice or SMS packs / promotional offers on the customary / festival days (‘Blackout Days’). On these days tariff will be charged as per your tariff plan. For complete details, you may visit www.airtel.in or your nearest Airtel Relationship Centre or send SMS to 121 (toll free) with text “TARIFF”

b. Charges payable by you for use of the Services may be in the nature of- (a) pro rata charges based on use; (b) subscription charges, either one time or recurring, for example- subscription of VAS services, subscription to special tariff plans etc. and/or (c) Service charges, monthly rentals, taxes, cess, license fees etc.

c. You must pay for all Services in advance. Charges for Services availed shall be deducted from prepaid amount deposit with Airtel (prepaid balance). Such prepaid balance (a) shall not be refunded, returned, liquidated or utilized towards anything except services under any circumstances (b) shall be forfeited in case of termination of Services.

d. Charging shall occur on the basis of information captured by the network. For pulse and charging mechanism please refer www.airtel.in or your relevant bill plan. SMS charging is dependent upon character length in each message submitted. For SMS in English language, the charging for first 160 characters will be for 1 SMS. Any SMS greater than 160 characters will be charged up to next 153 characters and in multiples thereof as separate SMS. For vernacular SMS, the character length is reduced variably depending upon language as per the Unicode text.

e. Certain applications like Facebook, Twitter etc. run on data even when they are not in use. Subscriber is cautioned to take an informed decision to keep using all such chargeable data applications while home / roaming.

4. Prepaid Balance

a. You may make a credit into your prepaid balance using such facilities and avenues as may be made available by Airtel from time to time such as retail recharge coupons / vouchers, virtual recharge etc. (each a recharge mechanism). The recharge voucher of same denomination may have different benefits on different recharge platforms.

b. Eligible Subscriber can avail advance talk time service when they are running short of balance subject to applicable Service charges.

c. Airtel reserves the right to add, amend or discontinue any recharge mechanism or platform or part thereof at any time.

5. Validity

a. Recharge mechanism may also be used to purchase Services. Such Services shall only be made available to you for the duration for which you have validity (‘Validity’).

b. Validity is non-cumulative. If the Airtel prepaid card is recharged before expiry of the validity period, the residual value shall be carried forward to the next expiry period counted from the date of recharge. The higher validity out of the coupon recharged, shall remain applicable. Airtel does not offer the facility of cumulative validity.

c. It is clarified that - should you have prepaid balance but no validity, no service shall be available on your SIM card. However, should you have validity but no prepaid balance, all Services which are not chargeable or Services for which you have read already paid in advance shall continue to be available on your SIM card including incoming calls.

d. In case your Services has been suspended or deactivated due to lack of validity or owing to any Compliance Requirement or for any other reason, you may contact Airtel within the Grace Period and apply for reactivation of services in accordance with the applicable policies or Compliance Requirement failing which your services may be terminated.

6. Legal Responsibilities

a. Services are used for communication. Airtel is a facilitator/medium for communication services and does not generate any content which form part of the Services. Accordingly you are advised to - (a) use prudent judgment while using Services and you acknowledge, agree and note that Airtel shall not be responsible for the content transmitted through the Services and (b) not use the Services in any manner and or transmit anything which violates any Compliance Requirements or is likely or violate any Compliance Requirements or prejudices social or national interest

b. If Airtel has reason to believe, or receives instructions from any authorized agency, Airtel may suspend or terminate any Services and deactivate any SIM card used in contravention of the terms mentioned herein or likely to be used in contravention of the terms mentioned herein.

c. You shall be entirely liable for any Services accessed through your SIM card and any information/data transmitted or accessed using your SIM card and shall indemnify and hold Airtel harmless for any loss, claims and/or damages, howsoever caused, arising from your use of the Services or SIM card. Any data / information sent using any Services shall be subject to Airtel’s terms of service available at www.airtel.in. This includes, without limitation, any data /information transmitted /accessed using SMS, internet access or voice calls; or using any website or other electronic resource maintained by Airtel.

d. You shall intimate Airtel about change of address, if any, in writing within one week of such change along with such proof, as may be deemed necessary by Airtel.

e. You shall not use the services as an OSP (Other Service Provider) or for the purpose of telemarketing (transactional/ service/promotional - calling/sms), directly or indirectly, without submitting to Airtel the required approvals/registration from relevant authorities.

f. Airtel shall be entitled to disconnect or suspend the Services without any notice at any time if so directed or ordered by DoT / security agencies or any other authority exercising jurisdiction over telecommunication services.

7. Confidentiality and Communication

a. Any information relating to you is used only to provide you Services, improve the Services or any other use that you may consent to. For a detailed overview of what kind of information we collect, how we store it and who all we share it please go through our privacy policy at www.airtel.in.

b. Please note that your use of Services and the confidentiality of your communication is subject to any lawful interception requirements/ directives as may be required/authorized under any Compliance Requirement.

c. Registration or preference change in DND registry can be done through our website airtel.in or by calling at 1909 IVR (Toll free) or by sending sms START DND to 1909 or by dialing USSD *1909#

d. We may communicate with you for Service related matters using your information including by way of calls, SMS, WAP, USSD, e-mail etc. except where such communication is prohibited by Compliance Requirements.

e. You accept that any change in tariff or related terms and conditions, schemes etc., communicated inter alia through SMS, or USSD etc., shall be valid and proper intimation.

f. Information submitted by you for availing the Services or information submitted by you while using the Services, can be shared with Airtel’s business partners and service providers, including but not limited to call centre service providers, associates, subsidiaries (including but not limited to Airtel Payments Bank Limited- Airtel Money) which provide services that run on an Airtel SIM.

8. Roaming

a. ‘Roaming’ refers to the act of accessing Services while outside your home territory or the Service area to which your Services extend. Airtel provides national roaming as well as international roaming subject to applicable terms and conditions as available at www.airtel.in.

b. Please note that roaming- (a) may not be available in all countries/states/places;(b) requires a compatible handset; (c) attracts its own tariffs and charges and may also require you to pay an additional fee to use international roaming services. Please note that all services, especially VAS services and services such as CLI etc. may not be available/ may not be fully functional while roaming.

c. Roaming services are contingent upon a variety of external factors including relationships with other telecommunication operators as well as other factors including technical feasibility and compatibility. Accordingly, Airtel does not guarantee and makes no representation that Roaming services shall always be available or that roaming services are fit, sufficient or appropriate for any purpose. Roaming services are offered on a best effort basis and Airtel shall not be liable for any failure to provide the same or any deficiency in the provision of Roaming services.

9. Mobile Number Portability

a. Mobile Number Portability is offered in accordance with Compliance Requirements. It shall continue to be governed by the applicable Regulations promulgated by Telecom Regulatory Authority of India and as amended from time to time.

b. Presently, the activation of port-in mobile number will be done within a time frame of approx. 7 days (except 15 days in case of Assam, J&K and North East). You may cancel a port-in request within 24 hours from the time of request submission. However, the porting fee will not be refunded.

c. Presently, once a mobile number is ported-in, it cannot be ported out for the next 90 days. Airtel may reject the port-out request if the subscriber is not eligible basis the following ‘Grounds of Rejection’ (a) The porting request has been made before the expiry of 90 days from the date of activation of new connection / network; (b) A request for change of ownership of the mobile number is under process; (c) as Authorized / required by Compliance Requirements (d) The unique porting code mentioned in the porting request does not match with the unique porting code allocated by the donor operator for the mobile number sought to be ported; (e) There are subsisting contractual obligations with respect of which an exit clause has been provided in the subscriber agreement but the subscriber has not complied with such an exit clause. Please note that the Unique Porting Code is valid only for 15 days from the date of generation.

d. You agree that upon porting of mobile number, the balance talk time and other benefits shall lapse. You declare that all dues have been paid and shall also be bound to pay all dues to the donor operator pertaining to the mobile number sought to be ported till the date of its eventual porting You agree that in the event of non-payment of such dues to the donor operator, your connection is liable to be disconnected by Airtel.

10. General Terms

a. Airtel’s maximum liability under these terms or otherwise, in relation to the Services shall be limited to a refund of the amount charged by Airtel (if any) for the transaction which gave rise to the dispute. Under no circumstances shall Airtel be liable for any indirect, special, consequential or punitive damages or any damages for loss of data, loss of Services, loss of goodwill or any other similar loss even if Airtel had been advised of the possibility of such losses. The limitations on Airtel’s liability as set forth here are an integral consideration for Airtel offering the Services and shall apply to the maximum extent permissible by law.

b. Any increase or addition or introduction of taxes and or levy of any taxes, duties or any other statutory charges (present/future) shall be charged to your account (‘Subscriber Account’) without any notice and shall at all times be deemed to be part of the tariff.

c. If any part of these terms are adjudged illegal, invalid or unenforceable, such part of the terms shall be ineffective to the extent of such invalidity or unenforceability only without in any way affecting the validity or enforceability of the remaining parts. Such unenforceable or invalid part of the terms shall be replaced with enforceable and valid terms most closely resembling the intention of the unenforceable or invalid terms.

d. The courts at New Delhi shall have exclusive jurisdiction with respect to the subject matter of these terms.

e. These terms shall be governed by and interpreted in accordance with the laws of the Republic of India.

f. You may please note that these terms are subject to change and Airtel may, from time to time, make suitable changes / amendments to these terms in accordance with compliance requirements or for any other reason. Such changes / modifications shall be applicable to the Services from the date mentioned in the change notification and an updated / latest version of these terms shall be available at www.airtel.in.

To read Festive Offer terms & condition click here

Deployment of LTE technology on the highly efficient 900 Mhz band has better clutter penetration - allowing signals to pass through objects such as walls with lesser attenuation – and hence provides better coverage in indoor areas.

These terms and conditions (the “Terms”) are applicable to Customers who have accepted to avail the Airtel SIM delivery services (“Services”) for prepaid and post-paid mobile connection.

Bharti Airtel Limited and Bharti Hexacom Limited, companies incorporated under the laws of India and having principal place of business at Airtel Center, Plot -16, Udyog Vihar Phase IV, Sector 18 Gurugram, Haryana, India (together “Airtel”), are engaged is providing telecommunication services under license granted by department of telecommunication, Government of India.

These Terms shall constitute a binding contract between us and you when you accept the Terms and shall be deemed to constitute sufficient proof that you have read, understood and accepted these Terms.

“We”, “our” and “us” refer to Airtel. “You”, “Your” refer to the Customer.

Without prejudice to any other specific requirement which may be laid out in these Terms, your acceptance of these Terms as aforesaid shall be deemed to be a representation from you that you are above 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the Terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms.

Airtel SIM delivery Services are offered to you as per the Terms mentioned herewith:

1. Doorstep delivery of Airtel SIM is available in selected cities and areas only and exclusively offered by Airtel distributor in their respective areas. To view the list of cities/PIN codes

2. Currently the Services are being provided FREE of cost to the Customers in the available cities. However, Airtel reserves the right to charge for the Service through appropriate notification in Airtel.in and Airtel Thanks App.

3. The home delivery of Airtel SIM will be executed by authorized Airtel representative/stores/distributors near your area. You acknowledge that Airtel can share your personal data with its authorized representatives/distributors for the purpose of providing the services.

4. It is mandatory for the customer to have a valid document issued by Government of India (i.e. Aadhar Card, Voter ID, Driving License, passport etc.) as address proof in accordance with the subscriber verification guidelines prescribed by Department of Telecommunication, Govt of India from time to time.

5. Further, the customer agrees to provide all assistance to distributor including the delivery person to complete the electronic-know your customer process including filling Customer Application Form (CAF) of Airtel for ensuring Airtel SIM activation and in this regard the customer also agrees to abide by the terms and conditions of the CAF, in addition to these terms and conditions.

6. It shall be the responsibility of the customer to ensure that delivery address is accurate and correct for SIM delivery.

7. Airtel reserves the right to refuse or to accept or to cancel any request from any customer beyond the delivery area.

8. Airtel will complete the delivery of SIM within 24 hours from the acceptance of request. Notwithstanding anything mentioned in these terms, the delivery time may get extended in case of any unforeseen situation i.e. bad weather, curfew etc

9. The requests logged in before Friday 8PM will be delivered in the next working day excluding Saturdays, Sundays or any national holidays.

10. Upon scheduling the SIM delivery and address confirmation with the customer, Airtel representative will visit the address to hand over the SIM and KYC will happen at your doorstep.

11. Airtel may change the terms of, or add new terms to, these Terms and Conditions at any time, with or without cause, and without giving notice.

12. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the exclusive jurisdiction of Courts at New Delhi alone.