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How to open Airtel Payments Bank account?

Banking services today are evolving rapidly, offering convenience and accessibility like never before. Airtel Payments Bank is one such innovation, blending telecommunications with banking to provide seamless financial solutions. This guide aims to simplify the process of opening an Airtel Payments Bank account, highlighting its benefits, reasons to opt for it, and step-by-step procedures for both online and offline methods.

What is Airtel Payments Bank?

Airtel Payments Bank, launched in 2017 by Bharti Airtel, merges telecom and banking services. Governed by the Reserve Bank of India, it focuses on offering basic banking services, particularly in rural and underserved areas. Unlike traditional banks, it operates mainly through digital platforms like mobile phones, making banking easier for those without nearby bank branches. It aims to include more people in the formal banking system by simplifying processes and ensuring accessibility. By using Airtel’s widespread network, it reaches even remote areas, enabling individuals to open accounts, make payments, and access insurance services with ease. Airtel Payments Bank thus acts as a bridge, connecting people to essential financial services and contributing to broader financial inclusion efforts in India.

Benefits of Airtel Payments Bank

  1. Convenience: Access your bank account anytime, anywhere using the Airtel Thanks app or USSD codes.
  2. Minimal Documentation: Opening an account requires minimal documentation, making it hassle-free.
  3. Interest on Savings: Earn interest on your savings deposits, encouraging financial growth.
  4. Quick Transactions: Instant money transfers, bill payments, and recharges at your fingertips.
  5. Financial Inclusion: Airtel Payments Bank aims to reach the unbanked population, fostering financial inclusion across India.
  6. Cashback and Rewards: Enjoy cashback offers and rewards on transactions, adding value to your banking experience.

Reasons to Open an Airtel Payments Bank Account

  1. Accessibility: Ideal for individuals without easy access to traditional banking services, especially in rural areas.
  2. Digital Payments: Seamlessly integrate digital payments into your daily life, promoting a cashless economy.
  3. Savings and Investments: Start saving and earn interest on your deposits, with the flexibility to invest in various financial products.
  4. Utility Bill Payments: Conveniently pay utility bills, recharge mobile phones, and more, all in one platform.
  5. Security: Airtel Payments Bank employs robust security measures to ensure the safety of your funds and transactions.
  6. Financial Literacy: Benefit from educational initiatives aimed at enhancing financial literacy and empowerment.

Also Read: History of online payment methods- its evolution

How to Open an Airtel Payments Bank Account

Online Method:

  1. Download the Airtel Thanks App: Visit the Google Play Store or Apple App Store and download the Airtel Thanks app on your smartphone.
  2. Register: Sign up for an account using your mobile number registered with Airtel.
  3. KYC Process: Complete the Know Your Customer (KYC) process by providing necessary details like Aadhaar number, PAN card, and biometric verification.
  4. Set MPIN: Set up your unique MPIN (Mobile Personal Identification Number) for secure transactions.
  5. Account Activation: Once the KYC process is completed, your account will be activated, and you can start using the banking services immediately.

Offline Method:

  1. Visit Airtel Banking Point: Locate the nearest Airtel Banking Point or Airtel store in your area.
  2. Documents Required: Carry necessary documents such as an Aadhaar card, PAN card, and passport-sized photographs.
  3. Fill Application Form: Request and fill out the Airtel Payments Bank account opening form available at the outlet.
  4. Submit Documents: Submit the filled application form along with the required documents to the bank representative.
  5. Biometric Verification: Complete biometric verification at the outlet for KYC compliance.
  6. Account Activation: Upon successful verification, your account will be activated, and you will receive a confirmation message.

Tips for Managing Your Airtel Payments Bank Account

  1. Secure Your MPIN: Keep your MPIN confidential and avoid sharing it with anyone to prevent unauthorised access.
  2. Regular Updates: Stay updated with the latest features, offers, and security measures provided by Airtel Payments Bank.
  3. Monitor Transactions: Regularly review your transaction history to detect any suspicious activities and report them immediately.
  4. Utilise Services: Explore and utilise the various services offered by Airtel Payments Bank, such as savings, payments, and investments.
  5. Customer Support: Reach out to customer support for any assistance or queries regarding your account or transactions.


Opening an Airtel Payments Bank account offers numerous benefits and serves as a convenient solution for basic banking needs. Whether you choose the online or offline method, the process is simple and accessible to all. By following the outlined steps and tips, you can effectively manage your account and leverage the services provided by Airtel Payments Bank to enhance your financial well-being.

Also Read: How to check Airtel Payment Bank Balance?



Q: What documents are required to open an Airtel Payments Bank account?

A: You need basic identification documents such as an Aadhaar card, PAN card, and passport-sized photographs for both online and offline methods.

Q: How long does it take to activate an Airtel Payments Bank account?

A: With the online method, your account can be activated instantly after completing the KYC process. For the offline method, it may take a few hours to a day for verification and activation.

Q: Can I open an Airtel Payments Bank account if I’m not an Airtel subscriber?

A: Yes, you can open an account even if you’re not an Airtel subscriber. The process is open to all individuals meeting the necessary requirements.

Q: Are there any fees involved in opening and maintaining an Airtel Payments Bank account?

A: Opening and maintaining an Airtel Payments Bank account is generally free of charge. However, certain transactions or services may have associated fees, which are clearly outlined in the bank’s fee schedule.