Annual Report

Imagine Our
Network of Possibilities

As the world’s leading global telecommunications company, we are building the network of the future. Network that is more heterogeneous, flexible and attuned to evolving customer expectations. We are migrating to a more granular network quality model that enhances transparency and reinforces customer trust on the brand.

Our multi-layered and multi-technology network is a futuristic and highly complex architecture. Therefore, in order to maintain and improve the network experience, we have embarked upon innovative tools for near real-time optimisation through Self Optimisation Network (SON) and geo-analytics.

Airtel has pioneered a customer demand centric network planning and densification by getting visibility of the network consumption on a granular 50m x 50m grid. It has helped in ensuring deployment of new sites, small cells in corridors of high consumption, thus improving efficiency of new deployments.

With operations across 20 countries in Asia and Africa, our innovations are touching the lives of millions of people worldwide. We globally rank among the top three mobile service providers in terms of subscribers, offering a wide array of products and services.

We provide telecom services under wireless and fixed line technology, national and international long distance connectivity, Digital TV and IPTV services; and complete integrated telecom solutions to our enterprise customers.

Through ‘Airtel Money’ we are driving financial inclusion by offering convenience of payments and money transfers on mobile phones over secure and stable platforms.