Voice API

Steady voice interactions for real-time, personalized experiences

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voice api

Voice solutions to drive business growth and customer engagement

Expand your reach and boost brand recall

Increase your call-answer rates by 15% and boost brand recall using Airtel IQ’s Mobile Number as CLI and 1800- numbers.

voice call api
Increase conversion Rate

Track and Improve sales efficiency through call reports and insights

voice solutions for business
Improve customer satisfaction and trust

Uphold customer’s trust with relevant usage of personal information and increase customer satisfaction using Number Masking, Interactive-Voice-Response, Click-to-call solutions

voice api service

Unlock voice-powered differentiated experiences

Mobile Number CLI

A 10-digit virtual mobile number which enables businesses to increase their pickup rate – as a customer is more likely to pick a call from a 10-digit mobile number

Landline CLI

A 10 digit virtual number with specific local area code - which enables customers get an idea of the local identity and presence of the business calling them

Toll-free CLI

A 1800- number that customers can call to connect with Businesses without being charged for it

Number Masking

A data protection feature which hides customer and agent details during a live call.


A button/SDK widget integrated into an application or website for enabling instant connections to the business

Interactive Voice Response

Automate call responses via pre-recorded voice messages

Outbound Dialer

Businesses can customize their configurations based on how they want their agents to reach out to their customers

SIM-based recording

Record calls by adding a simple booster on top of a COCP plan with no additional hardware or third-party apps

The Airtel IQ Advantage


Provide communication capabilities across landline, mobile and toll-free numbers


Ensure your customer’s privacy and data remains secure

Easy Integration

Simple configurations with low-coding implementation

Analytics and Insights

Get granular reports and insights to make informed decisions

FAQs on Voice API

What is the Airtel Voice API?

The Airtel Voice API is a cloud-based API that allows you to make and receive voice calls programmatically. It can improve customer service, increase sales, and boost profitability.

What are the steps to integrate a Voice API into my application?

The steps vary depending on the API and your application’s programming language. In a nutshell:
  • Get the API credentials.
  • Install the API SDK in your application.
  • Write code to make and receive calls using the API.

What features does Airtel's Voice Call API offer?

Airtel's Voice Call API offers several features, including:
  • Make and receive voice calls.
  • Configured call routing.
  • Record and playback calls.
  • Track call data and analytics.
  • Integration with other applications.

Programmable Voice Solutions for Business: The Airtel Advantage

Voice solutions for business use spoken language to improve communication and productivity. They range from virtual assistants to voice-activated customer service. Voice solutions make tasks easier and more efficient in today's digital landscape.

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