Steady voice interactions for real-time, personalized experiencesTalk to an expert
Increase your call-answer rates by 15% and boost brand recall using Airtel IQ’s Mobile Number as CLI and 1800- numbers.
Track and Improve sales efficiency through call reports and insights
Uphold customer’s trust with relevant usage of personal information and increase customer satisfaction using Number Masking, Interactive-Voice-Response, Click-to-call solutions
A 10-digit virtual mobile number which enables businesses to increase their pickup rate – as a customer is more likely to pick a call from a 10-digit mobile number
A 10 digit virtual number with specific local area code - which enables customers get an idea of the local identity and presence of the business calling them
A 1800- number that customers can call to connect with Businesses without being charged for it
A data protection feature which hides customer and agent details during a live call.
A button/SDK widget integrated into an application or website for enabling instant connections to the business
Automate call responses via pre-recorded voice messages
Businesses can customize their configurations based on how they want their agents to reach out to their customers
Record calls by adding a simple booster on top of a COCP plan with no additional hardware or third-party apps
Provide communication capabilities across landline, mobile and toll-free numbers
Ensure your customer’s privacy and data remains secure
Simple configurations with low-coding implementation
Get granular reports and insights to make informed decisions
Voice solutions for business use spoken language to improve communication and productivity. They range from virtual assistants to voice-activated customer service. Voice solutions make tasks easier and more efficient in today's digital landscape.
Airtel’s voice API service is designed to deliver a range of features across businesses. By harnessing Airtel voice technology, businesses can improve efficiency, enhance customer experiences, and unlock new opportunities.
Airtel’s voice call API solutions for business are part of the Airtel IQ suite of services. Airtel IQ is a Communication Platform as a Service (CPaaS) that encompasses voice, SMS, and WhatsApp channels.
Airtel IQ also enables businesses to track and analyse customer interactions, identify trends, and improve customer engagement. It is a secure platform that meets the highest standards of data privacy and security.
With Airtel’s voice API service, businesses of all sizes can improve customer engagement, increase sales, and boost profitability.
A voice call API is a tool to make and receive phone calls in a programmed manner. It allows developers to integrate voice-calling capabilities into their applications or services.
Voice call API operates by providing programming interfaces to initiate and manage voice calls over the Internet or traditional telephony networks. Developers use these APIs to establish calls, manage call flow, and control call features such as recording, conferencing, and text-to-speech conversions.
Voice API solutions offer numerous features. Here are the key aspects.
Many well-known companies are already taking advantage of Airtel Voice Call API. Some of them are Havells, Swiggy, Dr Lal Path Labs, and Urban Company.
Among the industries that can leverage the Airtel voice call API are:
As an established telecom giant, Airtel offers businesses several advantages. With voice API services, businesses get:
In addition to the above, it makes sense for businesses to choose Airtel API Voice Call services for these reasons:
Overall, Airtel voice solutions for business are a reliable, secure, and cost-effective way to make and receive voice calls. It is a great option for businesses of all sizes that are looking to improve their customer experience, increase sales, or boost profitability.