CASE STUDY

    Airtel IoT Smart EV Solution helps leading OEM extend battery life and vehicle health

    Connect your devices remotely and scale as per your needs with IoT Connectivity

    Airtel IoT provides a scalable and reliable foundation for connected devices. Our robust network, encompassing advanced platforms like IoTHub and cutting-edge technologies like 5G and NB-IoT, ensures seamless communication across a vast array of devices and applications. From smart utilities and industrial automation to energy management and asset tracking, we empower diverse solutions to thrive in the ever-evolving IoT ecosystem.

    The Old way

    The Old way

    Digitization challenges at merchant end, reconciliation issues at peak hours and manual checks in case of payment failures.

    The Airtel IoT way

    The Airtel IoT way

    Real-time transaction updates for location of transactions and types of merchant activity. Multi-cloud support backed by secure network to build exactly what you need.

    The Old way

    The Old way

    Network connectivity dependent on Bluetooth of the mobile device of car user with inability to provide advanced safety and security features.

    The Airtel IoT way

    The Airtel IoT way

    Support for SOS calling, theft alerts and driving behavior analytics. Multi-party split-billing allows OEMs to share connectivity costs with vehicle owners.

    The Old way

    The Old way

    Limited connectivity options for utilities in remote areas. Lack of simple tech options, SLA hassles and multi-vendor challenges.

    The Airtel IoT way

    The Airtel IoT way

    Various IoT connectivity options of NBIoT, 4G, 2G, coupled with applications such as head end systems, meter data management and prepaid billing hosted on Airtel Cloud.

    The Old way

    The Old way

    Operational inefficiencies in the logistics space and lack of economical options to track shipments.

    The Airtel IoT way

    The Airtel IoT way

    Complete fleet and shipment visibility around routes, fuel utilization, driving patterns to drive operational and economic efficiencies.

    The Old Way

    Manual, fragmented battery and vehicle management was painfully inefficient, lacking real-time insights.

    The Airtel Way

    Integrated, predictive, automated and real-time battery and vehicle management, optimizing performance and enhancing safety.

    The Old Way

    Fragmented networks, complex integrations, and slow market entry created painful delays and inefficiencies.

    The Airtel Way

    A single provider, seamless integration, and faster global reach to solve delays and inefficiencies.

    Exclusive features of Airtel IoT Connectivity

    • IoTHub

      IoTHub

      One platform to easily manage all your connected devices with flexible billings, network feasibility map and flexible APN which is secure by design.

    • 5G, NBIoT ready

      5G, NBIoT ready

      Powered by range of connectivity services and vast network to ensure connectivity for all your devices.

    • Leverage Telco capabilities

      Leverage telco capabilities

      Option to send/receive bulk SMS, support for emergency calling and location services (SIM based) without using GPS.

    • Verified Business Profiles

      Real-time insights

      Monitor real-time SIM wise data usage and diagnose issues with automated tests. Deep-dive into core network performance to analyze vital data.

    Impact delivered through IoT Connectivity

    • 100 million

      transactions in a year

    • 99.99%

      platform uptime

    • 11k+

      customers

    Customer success stories

    QuoteWe needed a partner with strong capabilities and deep expertise in the space of IoT and smart utilities, and Airtel ticked all the boxes for us. Airtel provided us a wide range of connectivity technologies ranging from cellular to data. With the Airtel IoT hub, it will be extremely easy to monitor customers’ usage of energy in near real-time, helping to balance supply and demand, and optimizing costs. The best part of Airtel’s IoT solution is the inbuilt catalogue of the APIs that makes integration with our own applications easier.

    Bombay Suburban Electric Supply

    QuoteWhen we started on Kent CamEye project we were looking for provider which could provide us with secured and seamless connectivity. We figured out that Airtel was one of the premium partners premium service provider which could provide connectivity across India with high speed internet as well as secured connection. Airtel’s IoT platform has flexible API’s which we could integrate in our CRM providing some seamless connectivity and integration for our customers.

    Sourav Gupta
    CIO, Kent (Cameye)

    QuoteWe are enabling our merchant partners to accept all digital payments options including Paytm UPI, Paytm wallet and cards. We have incorporated the latest technology in PoS connectivity that offers seamless payments experience. We have partnered with Airtel for IoT solutions that offer network reliability and complete security. On the back of a flexible API, it enables us to manage all the inventory through a single, easy-to-use platform and helps our field agents to remotely activate a SIM through their mobile application.

    Abhay Sharma
    Sr. Vice President, Business, PayTM

    QuoteAirtel with its IoT offerings, was the only solution provider that could provide reliable connectivity anywhere in the country. With Airtel IoT Hub, we can easily manage the entire lifecycle of our SIMs right from SIM activation, checking data usage, online KYC management, billing and payment and deactivation of SIM card. Most important, Airtel IoT provided us a private secure access to IoT connectivity which gave us peace of mind over the security of our data and transactions which is extremely critical in the financial services space.

    Ajith Prabhu
    Chief Experience Officer, Pine Labs

    QuoteWith the help of Airtel IoT, we have been able to provide customers with India’s first internet car having i-SMART technology and 60+ connected car features. Airtel IoT allows us to access real-time infotainment and telematics. The partnership seeks to provide best-in-class connected car technology to our customers.

    Rajeev Chaba
    President and MD, MG Motor India
    youtube video

    Airtel IoT: 1st Choice of Revolt Motors

    QuoteAirtel IoT network connects their electric motorbike which helps them to gather data for the same. The data is then processed and shared with Revolt Motor’s clients over their apps.

    Atul Nigam
    Chief information Officer - Revolt Motors

    IoT products designed to transform your business

    IoT Super Tracker
    IoT Super Tracker

    Monitor and track physical assets in real time and cost effectively. Learn More

    IoTHub
    IoTHub

    One-platform to easily manage all your connected devices powered by NBIoT, 5G, 4G, & 2G. Learn More

    IoT Locate
    IoT Locate

    Locate & track your business priorities, even without GPS, with Airtel IoT Locate. Learn More

    Custom solutions, empowering your business journey

    Need more information about
    Airtel Business solutions?

    contact us contact us

    Frequently Asked Questions on Airtel IoT Connectivity Management Platform

    What is Airtel IoT connectivity, and how does it work?

    Airtel IoT connectivity is a secure, scalable solution enabling seamless connection of IoT devices via 5G, 4G, NB-IoT, LTE-M, 2G, and satellite networks. Using dual-profile eSIMs, devices maintain continuous connectivity by switching networks automatically. The Airtel IoT Hub manages device lifecycles, offers real-time data analytics, diagnostics, and API integration for businesses. It supports applications like smart metering, vehicle telematics, asset tracking, and industrial monitoring across industries, ensuring reliable, telco-grade security and future-ready technology. This integrated platform simplifies device management and empowers enterprises to leverage IoT data effectively for improved operational efficiency.

    What are the key benefits of Airtel IoT connectivity and it’s services?

    Airtel IoT connectivity offers a suite of benefits designed to support modern business requirements like below: –

    Reliable and seamless connectivity via 5G, 4G, NB-IoT, LTE-M, 2G, and satellite networks with dual-profile eSIMs ensuring always-on device connections.

    Telco-grade security that protects IoT data, ensuring safe and real-time availability for analytics and service delivery.

    Scalable and future-proof platform supporting billions of devices with lifecycle management, diagnostics, and API integration for easy business adoption.

    Cost-effective and efficient solutions enabling enterprises to reduce operational costs, enhance safety, and improve decision-making.

    Industry-wide use cases including smart metering, vehicle telematics, asset monitoring, and smart logistics.

    Which industries benefit from Airtel IoT connectivity solutions?

    Airtel’s IoT connectivity solutions benefit several industries.


    1. Utilities: Offers hybrid connectivity (4G, 2G, NBIoT) with nationwide support and guarantees seamless communication and analytics tools for monitoring service levels.

    2. Auto: Provides cost-sharing models for vehicle owners, future-proof connectivity (eSIM, 5G), and emergency support.

    3. Fintech: Ensures secure communication and protects against SIM misuse, with tracking for merchant behavior.

    4. Logistics: Delivers regulatory-compliant, always-on connectivity, preferring a single solution for devices, platforms, and connectivity.

    What reliability and security features does Airtel IoT connectivity management platform offer?

    Airtel’s IoT platform incorporates several features designed for reliability and security. Its network is built to support various connectivity technologies, including 5G, NB-IoT, 4G, and 2G, ensuring coverage and resilience across different locations and use cases. The IoTHub platform is “secure by design” and includes secure APNs (Access Point Names), which provide controlled network access for connected devices. It also supports multi-cloud environments for secure integration with business systems. The platform includes SIM-level monitoring and diagnostic tools to detect and resolve issues in real time. By offering controlled data flow, access management, and encrypted communications, Airtel’s solution helps maintain the confidentiality, integrity, and availability of IoT operations for business-critical environments.

    How can Airtel IoT Hub enhance business operations?

    Through Airtel IoT Hub, businesses can


    • Regain Control: Move away from third-party CMPs, providing a gateway to access the entire IoT lifecycle, from connectivity to applications.

    • Unlock Revenue Streams: Tap into new revenue opportunities across the entire IoT value chain, including applications, platforms, and connectivity.

    • Strengthen Market Leadership: Solidify its position as a leader in both the Indian and global IoT markets.

    • Improve Customer Satisfaction: Deliver reliable, efficient, and comprehensive IoT solutions that boost customer satisfaction and loyalty.

    What IoT solutions does Airtel IoT offer through its Connectivity Management Platform?

    Airtel’s IoT Connectivity Management Platform supports a wide range of tailored such as:


    • Inventory Onboarding:


    Seamlessly onboard new devices into the IoT ecosystem, ensuring a streamlined integration process that supports rapid deployment and operational efficiency.

    • SIM Lifecycle Management:
      Manage SIM/eSIM lifecycle, real-time analytics, and remote diagnostics, optimising IoT device control and reducing costs through automated service provisioning.

    • Performance Insights:
      Gain comprehensive metrics on device connections and data flows to assess performance, troubleshoot connectivity issues, and identify trends for continuous improvement.

    • API-Driven Integration & Automation:
      Seamlessly automate device lifecycle management, usage monitoring, and billing through API integration, enhancing operational efficiency.

    • Advanced Diagnostics:
      Quickly diagnose and resolve deployment anomalies using easy-to-use remote diagnostics tools, minimising issue resolution time and enhancing operational efficiency.

    • Rapid Activation:
      Accelerate the deployment of IoT devices with streamlined activation processes, enabling swift service provisioning and enhanced scalability for growing IoT operations.

    What makes IoT networks different from normal networks?

    IoT networks differ from conventional networks in that they are specifically designed to support the connectivity and communication of a large number of devices, often in remote or mobile environments. Unlike typical networks that focus on user-based data consumption, IoT networks facilitate machine-to-machine (M2M) communication with minimal human intervention. They support low-bandwidth, low-power communication protocols such as NB-IoT and LTE-M, which are optimised for small data transfers over extended periods. Airtel’s IoT network incorporates features like real-time diagnostics, SIM-level monitoring, and integration with cloud platforms. These networks must also be highly scalable, secure, and capable of handling diverse device behaviours and requirements, distinguishing them from more traditional broadband or enterprise networks.

    Can I integrate Airtel IoT’s connectivity solutions with my existing business infrastructure?

    Yes, Airtel IoT connectivity solutions are designed to be integrated with existing business infrastructure. The IoTHub platform provides flexible APIs and supports multi-cloud environments for easy interoperability with your current systems and workflows. This means businesses can adopt Airtel’s connectivity without overhauling their existing technologies. Features like secure APNs, flexible billing options, and SIM-based services can be tailored to fit existing operational models. The platform supports scalable deployment, enabling gradual expansion as required. Real-time data tracking and device monitoring tools further help in aligning connectivity with specific operational goals.

    How does Airtel IoT enable SIM-based remote operations?

    Airtel IoT enables SIM-based remote operations by using cellular networks to facilitate continuous data exchange between devices and centralised systems. Each device is equipped with a SIM card that connects it to the Airtel network. This setup supports functions such as real-time data monitoring, diagnostics, and control without requiring direct human interaction or local connectivity like Wi-Fi or Bluetooth. The platform includes support for bulk SMS, SIM-based location services, and emergency calling, making it ideal for distributed operations. Remote devices can be managed via the IoTHub interface, which provides real-time insights and network performance analytics. This setup helps businesses maintain oversight of assets and operations across geographically dispersed environments.

    What are the latest trends in IoT?

    The latest trends in IoT include the increasing adoption of NB-IoT and 5G technologies, which offer improved scalability, low latency, and wider coverage. There is also a shift toward real-time analytics and predictive maintenance, allowing businesses to act on device-level data quickly. Another trend is the move toward secure cloud integration, enabling seamless data sharing and management across platforms. SIM-based remote control and low-power connectivity are becoming standard for mobile and energy-constrained applications. Overall, the focus is on making IoT systems more integrated, intelligent, and adaptable for various industry-specific use cases.

    How will 5G impact the future of IoT connectivity management?

    5G technology is set to significantly enhance IoT connectivity management by providing high-speed, low-latency communication and greater device capacity per square kilometre. Airtel’s platform is already 5G-ready and helps businesses to future-proof their IoT deployments. With 5G, devices can transmit data faster and more efficiently, which is particularly important for real-time applications like autonomous vehicles, remote diagnostics, and critical infrastructure monitoring. It also enables more robust support for high-density deployments, such as smart cities or industrial automation, where thousands of sensors may be operating simultaneously.

    What role do AI and Machine Learning play in IoT connectivity?

    Real-time insights, predictive battery management, and behavioural analytics indicate that the platform can support AI-driven decision-making. In IoT systems, AI and Machine Learning analyse the large volumes of data generated by devices to identify patterns, optimise performance, and forecast maintenance needs. These capabilities improve operational efficiency, reduce downtime, and enable proactive management. When integrated with platforms like Airtel’s IoTHub, AI tools can automate responses to network anomalies, adapt to changing conditions, and refine service delivery based on historical performance data.

    What business challenges does Airtel IoT’s connectivity management platform solve?

    Airtel’s IoT connectivity management platform addresses several business challenges related to operational inefficiencies, fragmented infrastructure, and lack of real-time visibility. It replaces manual processes with automated, data-driven alternatives, improving accuracy and responsiveness. For instance, in logistics, it provides end-to-end visibility of fleet and shipments, reducing costs associated with delays or route inefficiencies. In retail, real-time transaction monitoring resolves reconciliation issues. In utilities, the platform supports smart metering and energy management in remote areas. It also solves the challenge of managing multiple vendors by offering an integrated solution for global connectivity. With tools for device monitoring, diagnostics, and flexible billing, it helps businesses streamline operations and reduce administrative burdens.

    Does Airtel IoT provide remote device management and monitoring through its connectivity management platform?

    Yes, Airtel’s IoT connectivity management platform offers comprehensive tools for remote device management and monitoring. Through the IoTHub interface, businesses can oversee all connected devices in real time, track SIM-wise data usage, and perform diagnostics to identify issues quickly. The system allows for centralised control over diverse devices spread across different locations, reducing the need for physical interventions. It also supports automated testing and deep analysis of network performance. Moreover, the platform provides SIM-based services like location tracking and emergency calling, which contribute to robust asset monitoring. These features enable proactive maintenance, efficient resource allocation, and improved uptime, which are essential for managing large-scale IoT deployments effectively.

    Why choose Airtel IoT as your connectivity management platform provider?

    Airtel IoT provides a reliable and secure platform for large-scale, business-critical operations. It supports a wide range of connectivity technologies, including 5G, NB-IoT, and legacy networks that enable deployment across various environments. The IoTHub platform offers centralised control, real-time analytics, and multi-cloud integration for smooth compatibility with existing infrastructure. It also provides essential tools like secure APNs, flexible billing options, and real-time diagnostics to optimise operations. The platform’s design makes it easy to scale, whether for regional expansion or increased device volumes. With a focus on reliability, security, and adaptability, Airtel IoT is well-suited for organisations seeking to simplify device management and improve service delivery across sectors.

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