CASE STUDY

    A prominent bank achieves 99.99% service uptime using IQ SMS’s power

    Many SMS campaigns fail due to businesses being unaware of campaign delivery and delayed insights

    Overcome these challenge with Airtel IQ SMS. Deliver high-volume A2P messages securely with an outstanding uptime of 99.99%. You can gain actionable insights and be rest assured that its fully compliant with regulatory requirements.

    Amplify the impact of your campaigns with Airtel IQ SMS

    • Promotional alerts: Send personalized offers, discounts and sales notifications.
    • New product launches: Create excitement and drive awareness about new offerings.
    • Brand loyalty programs: Encourage engagement and reward loyal customers.
    Technical Product Support

    Enhance customer experience by guaranteeing instant delivery using Airtel IQ

    • Appointment reminders: Schedule appointments and send confirmation messages.
    • Delivery updates: Keep customers informed about order status, shipment tracking and estimated delivery times.
    • Feedback and surveys: Collect valuable feedback, from customers through SMS surveys for insightful analysis.
    Customer Service and Communication

    Ensure seamless operations with Airtel IQ's capability of sending 25,000 messages in one go

    • Order confirmations: Instantly send confirmation of orders whether made online or offline.
    • Delivery confirmations: Notify customers and businesses once deliveries have been successfully completed.
    • Maintenance and service reminders: Schedule and remind customers about maintenance and service appointments.
    Operations and Logistics

    Ensure the safety of transactions with Airtel IQs end to end encryption guarantee

    • One-time passwords: Safeguard logins and transactions by using SMS codes.
    • Fraud prevention: Detect suspicious activity and notify customers about it.
    • Account verification: Confirm identity and grant access through SMS-based verification.
    Secure Transactions

    Exclusive features of Airtel IQ SMS

    • Effective DLT Scrubbing

      Effective DLT scrubbing

      Utilize telco grade privacy assurance to eliminate spam and fraud completely.

    • Actionable Insights

      Actionable insights

      Obtain detailed SMS reports with just one click covering sender ID and multiple gateways.

    • Insightful Audit Reports

      Insightful audit reports

      Receive DoT audit compliant reports on delivery rates validated customer count and reasons, for failure (if any).

    • Delivery-based Billing

      Delivery based billing

      Pay only for messages that are successfully delivered to the end customer.

    • Blacklisting and Cleanup

      Blacklisting and cleanup

      Maintain clean contact lists to ensure messages reach their intended recipients efficiently.

    • URL Management

      URL management

      Easily manage campaigns while saving space through URL shortening.

    Impact delivered

    • 99.99%

      service uptime maintenance.

    • 250 Mn

      messages capacity by a leading bank.

    • 15 secs

      delivery time for transactional messages.

    Custom solutions, empowering your business journey.

    Need more information about
    Airtel Business solutions?

    contact us
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