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PREPAID
POSTPAID
BROADBAND
AIRTEL BLACK
AIRTEL FINANCE
Voice solutions to drive business growth and customer engagement
Expand your reach and boost brand recall
Increase your call-answer rates by 15% and boost brand recall using Airtel IQ’s Mobile Number as CLI and 1800- numbers.
Increase conversion Rate
Track and Improve sales efficiency through call reports and insights
Improve customer satisfaction and trust
Uphold customer’s trust with relevant usage of personal information and increase customer satisfaction using Number Masking, Interactive-Voice-Response, Click-to-call solutions
Unlock voice-powered differentiated experiences
Mobile Number CLI
A 10-digit virtual mobile number which enables businesses to increase their pickup rate – as a customer is more likely to pick a call from a 10-digit mobile number
Landline CLI
A 10 digit virtual number with specific local area code - which enables customers get an idea of the local identity and presence of the business calling them
Toll-free CLI
A 1800- number that customers can call to connect with Businesses without being charged for it
Number Masking
A data protection feature which hides customer and agent details during a live call.
Click-to-Call
A button/SDK widget integrated into an application or website for enabling instant connections to the business
Interactive Voice Response
Automate call responses via pre-recorded voice messages
Outbound Dialer
Businesses can customize their configurations based on how they want their agents to reach out to their customers
SIM-based recording
Record calls by adding a simple booster on top of a COCP plan with no additional hardware or third-party apps
The Airtel IQ Advantage
Scalability
Provide communication capabilities across landline, mobile and toll-free numbers
Security
Ensure your customer’s privacy and data remains secure
Easy Integration
Simple configurations with low-coding implementation
Analytics and Insights
Get granular reports and insights to make informed decisions
Get in touch with
Sales
Talk to an expert
Deliver an intelligent
customer & workforce
management experience
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Serve customers in channels they prefer.
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Owned and delivered on reliable network.
