Enterprise-grade WhatsApp APIs for multiple use-cases
Expand your customer base
Send the right message at the right time- promote the brand, offerings and answer to queries
Offer your customers 24*7 support throughout their Journey
After sales-report, get feedback and share recommendations, schedule reminders
Everything you need to enhance your WhatsApp capabilities
Verified Business Profiles
Build trust. Easy to share contact information.
Engaging experiences via text, images, audio, video, and more.
Reduce security risks and ensure data privacy
Delivery and Read Receipts
Intelligent feedbacks. Improve contact rates.
Track user initiated and agent initiated conversations.
Alerts and Notifications
Real time alerts for multiple use-cases.
Smart business-generated conversations. Supports agent routing.
Interactive UI. Schedule and track promotions.
Customizable Flow Builder
Simple drag and drop interface. API integrations.
Agent Performance Analytics
Insights into response times.
The Airtel IQ Advantage: First telco to be registered as a WhatsApp BSP
Intelligent channel fallback through SMS, WhatsApp and voice
Robust and Secure
Telco-powered performance enhancements with network robustness and security
Improve Customer Experience and Reduce CAC
Improve mean time to resolution (MTTR) and customer acquisition cost (CAC)
Want to know more
about WhatsApp API?
FAQs on WhatsApp Business API
What is WhatsApp Business API?
How can businesses benefit from WhatsApp API?
What features does WhatsApp API for Business offer?
- Two-way communication: You can send and receive messages from customers.
- Message templates: Pre-approved templates for standardised messaging.
- Automation: You can automate responses to common queries.
- Integration: You can integrate the API with CRM systems and other tools.
- Rich media: Share images, documents, and videos with customers.
Can I use WhatsApp APIs for marketing and promotions?
Is Airtel's WhatsApp API compliant with WhatsApp's terms of service?
How do I integrate WhatsApp API into my business operations?
What industries can benefit from WhatsApp Business API Solutions?
How does Airtel ensure the security of customer data within WhatsApp API?
Can I use Airtel Voice API to build voice-controlled applications?
Can I integrate WhatsApp Business API with my existing CRM system?
Can I send transactional notifications through WhatsApp Business API?
Can I schedule messages to be sent at specific times using WhatsApp API?
Enhance business communication with Airtel WhatsApp API Solutions
Elevate your business communication to new heights with Airtel WhatsApp API Solutions. Seamlessly integrate WhatsApp into your operations to promote stronger customer relationships and drive growth. With Airtel as your trusted WhatsApp Business Solution Provider (BSP), you can securely communicate with your customers, provide real-time support, and send transactional updates.Read More