Growing businesses in India are leveraging cloud communication platforms to optimize operations costs
Keeping business collaboration in the center, our solution is designed to provide cloud communication solutions with the advantage of traditional telephony over voice channels to streamline operations and eliminate one-time hardware costs. Our CCaaS and UCaaS offerings are growth enablers for all different functions, from sales to support, ensuring all your key stakeholders collaborate and engage with each other effectively, with reduced capex.
Keeping business collaboration in the center, our solution is designed to provide cloud communication solutions with the advantage of traditional telephony over voice channels to streamline operations and eliminate one-time hardware costs. Our CCaaS and UCaaS offerings are growth enablers for all different functions, from sales to support, ensuring all your key stakeholders collaborate and engage with each other effectively, with reduced capex.
- Digital Service Centers
- Inside Sales Teams
- Cross Functional Collaboration
Empower your service teams to enhance customer experience with:
- Intelligent call routing, even during surge times with a unified platform.
- Faster grievance resolution even if they are working remotely, over a phone call.
Boost your sales with customizable voice solutions
- With mobile number CLI, boost your sales team’s connected call rates.
- Comprehensive reporting features allow supervisors to share real time feedback on calls and improve results.
Ensure seamless and streamlined collaboration within your teams
- Hassle and hardware free internal communication that integrates traditional phone calling with Microsoft Teams.
- A mobile number based calling solution that allows you to call your stakeholders using their laptops and phones.
Exclusive features of IQ Business Collaboration
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Secure and reliable calling
Secure and reliable calling with Airtel’s telco grade, encrypted infrastructure.
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Compliant operations
Airtel’s regulated network infrastructure can be seamlessly integrated with your platform while ensuring regulatory compliances.
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Conversation continuity
Ensure seamless customer experiences, even when team members change.
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Reduced capex
Eliminate the cost of additional hardware, on-premises controls and infrastructure.
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Customize to scale
Usage can be easily expanded with the easy addition of users and calls without worrying about the hardware and integrations.
Products for IQ Business Collaboration
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