Level All |
Name |
Email ID |
Phone number |
---|---|---|---|
L1 |
For Data Product : DHEERAJ Kumar,For DSL: Satyendra Sahu |
||
L2 |
Ditendra Kumar |
||
L3 |
Ravinder Bhatnagar |
||
L4 |
Sharad Sharma |
Level All |
Name |
Email ID |
Phone number |
---|---|---|---|
L1 |
Jeetendra Magarothia , Surendra Kumar |
a_Jeetendra.Magarothia@airtel.com |
|
L2 |
Radhey Hande |
||
L3 |
Ravinder BHATNAGER |
||
L4 |
Sharad Sharma |
Third party feasibility TAT is 5 to 6 working days |
|||||
---|---|---|---|---|---|
Level All |
Name |
Email ID |
Phone number |
||
L1 |
Neeraj Singh Chauhan |
||||
L1 |
Gaurav Sharma |
||||
L2 |
Misha Dhanoa ( Telco & IP1) |
Higher B/W >= 10 GBPS closure TAT is 7 to 10 working days as per network |
|||||
---|---|---|---|---|---|
Level All |
Type |
Name |
Email ID |
Phone number |
|
L1 |
BW >= 10 GBPS |
Vinay Kumar |
|||
L1 |
BW >= 10 GBPS |
Amit Srivastava |
|||
L2 |
BW >= 10 GBPS |
Ravinder BHATNAGER |
|||
L3 |
BW >= 10 GBPS |
Sharad Sharma |
For issues such as 'Lead/meeting not showing in Airtel Work', 'Error getting response from B2B system', User lie in a different territory etc. |
|||||
---|---|---|---|---|---|
Level All |
Name |
Email ID |
Phone number |
||
L1 |
Business App |
||||
L2 |
SRE Team |
||||
L3 |
Siddhant Sunil Badjate |
For issues related to track-my-order, feasibility, pricing and e-CAF related issues on Connetivity, AOI and PRI, 'We're sorry' error, follow the below matrix |
|||||
---|---|---|---|---|---|
Level All |
Name |
Email ID |
Phone number |
||
L1 |
GrowthOps Team |
||||
L2 |
Aayush Chaudhary |
||||
L3 |
Sidhant Gupta |
Feasibility Spoc for Wireline Pendency / Address issue : Circle wise. Level -1 |
|||||
---|---|---|---|---|---|
Region |
Zone |
Data Product L2 |
SPOC(Data Product ) L1 Spoc |
DSL lead L2 |
SPOC(DSL) L1 |
Haryana |
North |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Pramod Kumar : a_pramod1.kumar@airtel.com 9555000015 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Rohit Kumar : a_ROHIT.KUMAR16@airtel.com 9058019319 |
Himachal Pradesh |
North |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Vikas Gaur : a_Vikas.Gaur@airtel.com 9999968591 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Rohit Kumar : a_ROHIT.KUMAR16@airtel.com 9058019319 |
NCR |
North |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Sumit Singh : a_Sumit.Singh@airtel.com 8882503429 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Rohit Kumar : a_ROHIT.KUMAR16@airtel.com 9058019319 |
Punjab |
North |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Naved Khan a_naved.khan@airtel.com 9205745632 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Rohit Kumar : a_ROHIT.KUMAR16@airtel.com 9058019319 |
UP West |
North |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Navin Kumar : a_navin6.kumar@airtel.com 9643714882 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Rohit Kumar : a_ROHIT.KUMAR16@airtel.com 9058019319 |
Jammu and Kashmir |
North |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
- |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Rohit Kumar : a_ROHIT.KUMAR16@airtel.com 9058019319 |
UP East |
North |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
- |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Rohit Kumar : a_ROHIT.KUMAR16@airtel.com 9058019319 |
Rajasthan |
North |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
- |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Rohit Kumar : a_ROHIT.KUMAR16@airtel.com 9058019319 |
Andhra Pradesh |
South |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Satyendra Kumar Sahu : a_satyendra.sahu@airtel.com 8010007176 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Babika : a_babika.chauhan@airtel.com 9625996683 |
Tamil Nadu |
South |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Bijender Singh : a_BIJENDER.SINGH2@airtel.com 9416530994 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Babika : a_babika.chauhan@airtel.com 9625996683 |
Karnataka |
South |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
VAISHALI Agarwal (Feasibility analysts ) : a_vaishali.agarwal@airtel.com 8534885170 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Babika : a_babika.chauhan@airtel.com 9625996683 |
Kerala |
South |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Jay Prakash Chaudhary : a_JAYPRAKASH.CHAUDHARY@airtel.com 9717670196 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Babika : a_babika.chauhan@airtel.com 9625996683 |
Maharashtra |
West |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
RASHIKA a_RASHIKA.SINGH@airtel.com 7860539069 Braham Pal : a_braham.pal@airtel.com 9999550979 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Gaurav Kataria : a_GAURAV.KATARIYA@airtel.com 8449957734 |
Mumbai |
West |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
SUDHEER Kumar : a_SUDHEER.KUMAR3@airtel.com 6396050098 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Gaurav Kataria : a_GAURAV.KATARIYA@airtel.com 8449957734 |
Madhya Pradesh & Chhattisgarh |
West |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Sunil Kumar : a_sunil28.kumar@airtel.com 8802366719 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Gaurav Kataria : a_GAURAV.KATARIYA@airtel.com 8449957734 |
Gujarat |
West |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Amar Kumar Singh : a_amar.singh@airtel.com 7065220891 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Gaurav Kataria : a_GAURAV.KATARIYA@airtel.com 8449957734 |
North-East |
East |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Vinod Vats : a_Vinod.Vats2@airtel.com 9870547107 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Zeeshan : a_ZEESHAN.AHMAD@airtel.com 8218619361 |
Orissa |
East |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Satish Saroha a_satish.saroha@airtel.com 7015959356 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Zeeshan : a_ZEESHAN.AHMAD@airtel.com 8218619361 |
Bihar & Jharkhand |
East |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
- |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Zeeshan : a_ZEESHAN.AHMAD@airtel.com 8218619361 |
West Bengal |
East |
Dheeraj a_DHEERAJ.K.NIM@airtel.com 8802128669 |
Subhas Das Ghosh : a_subhas1.ghosh@airtel.com 9831561930 |
Gyanendra A_gyanendra1.kumar@airtel.com 8586920972 |
Zeeshan : a_ZEESHAN.AHMAD@airtel.com 8218619361 |