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    Airtel transforms retail experience for customers with brand new retail store

    • Launches its 15th company-owned-company-operated retail store in Rajasthan
    • Furthers commitment to delivering the best customer experience with these one-stop-shop outlets that address all service needs

    Bikaner, 19 February 2016: Airtel, the third largest mobile services provider globally with operations in 20 countries across Asia and Africa, today announced the launch of its 15th Company-Owned-Company-Operated (COCO) Airtel retail store in Rajasthan, with the launch of a new store at Panchasti Circle, located at Sardul Ganj the store, the first in Bikaner. The Airtel store was inaugurated by Princess and MLA Ms. Siddhi Kumari.

    The all new Company-Owned-Company-Operated (COCO) Airtel retail stores are in line with the company’s endeavor to deliver the best in-store experience for customers. The store will offer end-to-end service customer support for Airtel mobile and dongle connections as well as instant activation of new connections. These stores leverage the best of retail practices and technology to offer a superior service experience to customers. In Rajasthan, including the new store in Bikaner, 15 Airtel stores have so far been opened across key locations - Ajmer, Kota, Jaipur, Udaipur, Jodhpur and Alwar.

    The new stores have a standard look & feel across all outlets in the country and are conveniently located at key city locations across the country, providing easy access to customers.

    All new Airtel stores: What can customers look forward to?

    1. Prompt staff to cater to customer’s individual  needs
    2. Quick attention to service requests and complaints redressal
    3. Speedy activations that allows customers to ‘Walk out working’
    4. Take help of data- savvy staff for resolution on data services and best plans as per usage & choice
    5. Easy transfer of all phone content / contacts / data to new device

    About Bharti Airtel
    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 350 million customers across its operations at the end of December 2015. To know more please visit, www.airtel.in

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