Airtel launches Priority Postpaid – delivering superior network experience for its customers

Upgrades 5G network with slicing technology, offering postpaid customers enhanced service quality and seamless connectivity

New Delhi, May 19, 2026: Bharti Airtel today announced the launch of Priority Postpaid, a new service that leverages 5G slicing technology to deliver superior and more consistent experience to customers on postpaid. This service is specially built for busy customers who depend on uninterrupted connectivity for work, entertainment, or online collaboration.

For this service, Airtel has upgraded its 5G network with advanced capabilities of slicing technology. This makes the network more efficient, creates more capacity, and provides the capability to use this capacity in a targeted manner for delivery of a superior experience for Priority customers. By intelligently and dynamically segmenting network capacity, Airtel is offering a stable and dependable experience for postpaid customers, even when traffic demand is high.

Over the past year, slicing based 5G services have been launched in many countries like USA, Singapore, United Kingdom and Malaysia. Airtel’s launch is the first such launch in India, reflecting Airtel’s continued investment in building a smarter, more resilient, and future-ready digital network and reinforces its commitment to combining advanced technology with customer-centric innovation.

Commenting on the launch, Shashwat Sharma, MD & CEO – Airtel India, said, “Our focus at Airtel is on delivering meaningful innovations that enhance our customers' experience. Priority Postpaid is our latest innovation powered by the 5G slicing technology. It provides a superior, more reliable, and dependable experience to our customers — whether they are attending a client call in traffic, or streaming at a packed concert, or booking a cab in a crowded market.”

Airtel Priority service is available for customers on all our postpaid plans. Existing customers will start enjoying the benefit automatically. Prepaid customers or customers wanting to switch to Airtel Priority postpaid can do so easily through the Airtel App or by visiting any Airtel Store.

Priority Postpaid Plans

Customers can enjoy our Priority service on any 5G SA‑enabled smartphone, with their latest software upgrades. Customers for whom an upgrade is pending, will see a pending action showing in the ‘Settings’ section of their phones. Customers can also check their phone readiness for Airtel Priority services by logging on to the Airtel App. 

About Bharti Airtel:

Headquartered in India, Airtel is a global communications solutions provider with over 650 million customers in 15 countries across India and Africa. The company also has its presence in Bangladesh and Sri Lanka through its associate entities. The company is ranked second amongst mobile operators globally, and its networks cover over two billion people. Airtel is India’s largest integrated communications solutions provider and the second largest mobile operator in Africa. Airtel’s retail portfolio includes high-speed 4G/5G mobile, Wi-Fi (FTTH+ FWA) that promises speeds up to 1 Gbps with convergence across linear and on-demand entertainment, video streaming services, digital payments and financial services. For enterprise customers, Airtel offers a gamut of solutions that includes secure connectivity, cloud and data center services, cyber security, IoT, and cloud-based communication. Airtel’s digital arm – Xtelify, empowers telcos globally to leverage the power of AI, data and technology to accelerate their digital transformation and drive growth. Xtelify also offers Airtel Cloud in India enabling enterprises with a sovereign, telco-grade cloud platform that guarantees secure migration, effortless scaling, lower costs and no vendor lock- ins. Within its diversified portfolio, Airtel also offers passive infrastructure services through its subsidiary Indus Tower Ltd. For more details visit www.airtel.com